Aftermarket Country Division Manager

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role

As the Aftermarket Country Division Manager, you will lead and drive the growth and profitability of Carrier's Aftermarket business in Saudi Arabia, with full responsibility for the division's Profit and Loss (P&L) performance. You will oversee the full aftermarket portfolio, including Service Modernization, Service Repair, Service Agreements, Parts, and Digital Service offerings, while leading the Sales and Operations teams to deliver sustainable business growth.

You will develop and execute the country aftermarket strategy in alignment with regional and global objectives, strengthen customer relationships, and drive operational excellence through effective dealer collaboration, optimized parts management, and digital transformation.

This is an exciting leadership opportunity to shape and accelerate Carrier's aftermarket business, strengthen its market position, and build high-performing teams. The position is based in Riyadh, Saudi Arabia.

What you'll be responsible for

• Business Strategy & P&L Management: Take full ownership of the Aftermarket Division's P&L, including revenue, profitability, costs, margins, and cash flow. Develop and execute the country strategy to achieve sustainable and profitable growth across all service lines.
• Service Portfolio & Commercial Growth: Lead the Service Modernization, Service Repair, Service Agreements, and Parts businesses, defining portfolio strategies, pricing models, and compelling customer value propositions.
• Sales & Operations Excellence: Lead service sales and operational teams to achieve business targets, develop effective go-to-market strategies, and strengthen key customer relationships and service contract penetration.
• Parts Strategy & Dealer Management: Develop and execute the Parts go-to-market strategy in collaboration with dealers. Drive effective inventory planning, improve parts availability and inventory turns, and enhance dealer performance.
• Digitalization & Innovation: Lead digital service transformation and the development of new digital offerings. Accelerate the adoption of predictive maintenance, remote monitoring, and digital solutions to enhance customer experience and service delivery.
• Customer & Market Development: Identify new business opportunities, strengthen strategic customer partnerships, and drive market share growth across the aftermarket portfolio.
• People Leadership & Development: Build, lead, and develop high-performing Sales, Operations, Service, and Parts teams. Strengthen organizational capabilities, establish succession plans, and foster a performance-driven, collaborative, and customer-centric culture.

What we are looking for

Must-have requirements:

• Bachelor's degree in Engineering, preferably Mechanical Engineering.
• 15+ years of relevant experience in Service, Aftermarket, or Industrial Operations.
• Proven experience in full P&L management and leadership of service sales and operations.
• Strong commercial and operational experience, including service portfolio management, profitability, and parts business management.
• Demonstrated experience in developing and executing business strategies and driving profitable growth.
• Experience managing dealer networks and developing strong customer relationships.
• Proven leadership capabilities, with experience building and developing high-performing teams.

Nice-to-have requirements:

• Experience leading digital service transformation and implementing digital service solutions.
• Knowledge of predictive maintenance, remote monitoring, and connected service technologies.
• Experience developing parts go-to-market strategies, inventory optimization models, and dealer performance improvement initiatives.
• Experience working within a multinational organization and aligning local business strategies with regional and global objectives.

What we offer

We offer excellent development opportunities, an attractive salary, and exceptional benefits, including:

• International working environment.
• Competitive salary.
• Opportunities to drive your career forward through professional development and continuous learning.

Benefits

We offer a competitive total rewards package that may include other benefits and well-being programs. Offerings vary by role and location and are designed to support employees' health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 working days from Job Posting Date.

Job Posting Date: 2 November 2026

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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