Job Description Summary

Job Description

Roles and Responsibilities

• Quality control: Develop, implement, and maintain robust quality control processes for gas turbine engine repairs, ensuring total compliance with industry standards, regulatory requirements, and customer specifications.
• Testing Oversight: Lead the quality oversight of testing activities, ensuring technical rigor during final testing phases post-repair. Act as the primary point of contact for internal and external testing benches, ensuring testing protocols are followed and results meet defined quality benchmarks.
• Customer Quality Management: Act as a key interface for customers regarding quality performance. Manage the response process for escapes and Non-Conformance Reports (NCRs), ensuring timely resolution and proactive communication.
• Performance Monitoring: Monitor key quality KPIs and customer satisfaction metrics. Implement improvement plans to address performance gaps and sustain high levels of service quality.
• Develop process improvement plans using Quality and Continuous Process Improvement tools (e.g., 5S, 8D, engineering studies, Gauge R&R).
• Lead investigations into quality issues and customer complaints, identifying root causes via formal RCA methodologies and driving effective CAPAs.
• Ensure process efficiency through validation plans and detailed flow diagrams, mapping interdependencies between inputs, outputs, and process risks.

Required Qualifications

• Technical Degree (Bachelor’s Degree in Engineering or a related technical field) from an accredited university or college (or a high school diploma / GED with proven experience in Quality).
• Proven experience in Quality Assurance, Quality Control, Key Account Management, or direct Customer-facing Quality roles.
• Six Sigma Green Belt
• Excellent communication skills in English and Italian (written and spoken)
• Demonstrated collaboration & conflict resolution skills.
• Exceptional analytical, problem solving & root-cause analysis skills.
• Demonstrated experience and proficiency with MS Office word processing, spreadsheet, presentation, and database applications.

Desired Characteristics

• Quality Assurance/Quality Engineering experience in the Aerospace or Aviation industry or experience in design engineering or manufacturing engineering in Aerospace, Aviation or Oil and Gas field.
• Strong customer-facing mindset: proven ability to manage high-pressure situations, handle NCRs, and represent the company’s quality standards to external stakeholders.
• Demonstrated expertise in managing and monitoring Quality KPIs and utilizing data to drive customer satisfaction.
• Hands-on experience in coordinating testing activities, managing test bench interfaces, and validating technical test results.
• Experience performing internal and external audits.
• Knowledge of Quality Management Systems (QMS), regulatory requirements, continuous improvement methodologies and advanced problem-solving tools (e.g., Six Sigma, Lean, 8D).
• Excellent analytical and decision-making skills, with the ability to influence cross-functional teams and foster a culture of quality excellence.
• Demonstrated expertise to effectively communicate within all levels of the organization. 

Pay transparency note for candidates in Italy :

Posizione / Position: Aero Alliance Process Quality Engineer

Livello di Inquadramento / Management Level: LPB

Data di pubblicazione / Position was posted on: 14th of October 2026

Fascia retributive: Tra € 42,800.00 e € 64,200.00 lordi annui. La retribuzione specifica offerta terrà conto dell'istruzione, delle qualifiche, dell'esperienza e delle competenze del candidato.

The pay range for this position: Between € 42,800.00 and € 64,200.00 gross per annum. The specific pay offered will consider the candidate’s education, qualifications, experience and skill set.

Eleggibilità per il Piano Bonus: Eligibilità al piano bonus Variabile-AIP, che prevede un incentivo target del 10% della retribuzione base annua, a seconda del raggiungimento dei parametri di business e delle performance individuali.

Eligibility for Bonus Plan: Eligible to participate in Variable-AIP annual bonus plan that provides a target incentive of 10% of the individual’s annual base salary depending on achievement of key business metrics and individual performance.

Alla posizione è applicabile il Contratto Collettivo Nazionale di Lavoro (CCNL Metalmeccanico). I benefici disponibili sulla base del CCNL attualmente in vigore e delle politiche aziendali includono quanto segue /

A Collective Bargaining Agreement (‘CBA’ - Metalworking) is applicable in relation to position. The available benefits based on the currently effective CBA and company policies include the following:

Stipendio Base: La retribuzione seguirà le tabelle salariali previste dal CCNL di categoria Metalmeccanico Industria

Base salary: The remuneration is established according to the Metalworking CBA salary scale, which defines job groups and minimum salary levels.

Pensione Integrativa (Cometa): Tutti i livelli sono eligibili, ad eccezione dei dirigenti.
Contributo del datore di lavoro: 2% (2,2% se under 35). Contributo del dipendente: 1,2%. Base di calcolo: retribuzione mensile lorda.

Pension Fund (Cometa): All levels are eligible, except executives (dirigenti).
Employer Contribution: 2% (2.2% if under 35). Employee Contribution: 1.2%. Base: monthly gross salary.

Assistenza Sanitaria (Non Dirigenti): Gestita tramite Assicurazione Generali

Medical Benefits (Not Executives): Managed by Assicurazioni Generali

Assistenza Sanitaria (Dirigenti): FASI+ Generali Plan

Medical Benefits (Executives): FASI+ Generali Plan

Welfare: € 250 di credito annuale come da CCNL disponibile su portale dedicato per rimborsi spese istruzione, sport, viaggi o previdenza.

Flex Benefit: € 250 of annual credit as per NCBA available on a dedicated portal for education, sports, travel, or pension reimbursements.

EAP - Supporto Dipendenti: Supporto globale psicologico, legale e finanziario 24/7

Employee Assistance Program: Global 24/7 psychological, legal, and financial support.

Straordinario: Straordinario diurno dal lunedì al venerdì

• Prime due ore: 25% per impiegati, 30% per operai non turnisti, 40% per operai turnisti
• Oltre due ore: 30% per impiegati, 50% per operai non turnisti, 45% per operai turnisti

Straordinario diurno sabato, domenica e festivi: 50% per le prime otto ore, 55% oltre le 8 ore

Straordinario notturno dal lunedì al venerdì:

• 50% per impiegati e operai non turnisti per lavoro straordinario dalle 20:00 alle 8:00
• 50% per operai turnisti per lavoro straordinario dalle 18:00 alle 6:00

Straordinario notturno sabato, domenica e festivi:

• Prime otto ore: 60% per impiegati, 55% per operai non turnisti, 60% per operai turnisti
• Oltre due ore: 75% per impiegati, 65% per operai non turnisti, 75% per operai turnisti

In caso di riposo compnesativo, si applicano le maggiorazioni previste dal CCNL

OT Premium: Daytime overtime Monday to Friday:

• First two hours: 25% for office staff, 30% for non-shift production workers, 40% for shift production workers
• Beyond two hours: 30% for office staff, 50% for non-shift production workers, 45% for shift production workers

Daytime overtime Saturday, Sunday and public holidays: First eight hours: 50%, Beyond eight hours: 55%

Night overtime Monday to Friday

• 50% for office staff and non-shift production workers for overtime worked between 8:00 PM and 8:00 AM
• 50% for shift production workers for overtime worked between 6:00 PM and 6:00 AM

Night overtime Saturday, Sunday and public holidays:

• First eight hours: 60% for office staff, 55% for non-shift production workers, 60% for shift production workers
• Beyond eight hours: 75% for office staff, 65% for non-shift production workers, 75% for shift production workers

In case of compensatory time off, the premiums provided for under the applicable national collective bargaining agreement (CCNL) apply.

Maggiorazioni e indennità turno: [PER OPERAI TURNISTI]: Maggiorazione del 20% per la fascia oraria dalle 18:00 alle 22:00. Indennità di €3,50 per ogni turno lavorato.

Shift premium and allowance: [FOR SHIFT WORKERS]: 20% premium for hours worked between 6:00 PM and 10:00 PM. €3.50 allowance for each shift worked.

Additional Information