Job Description

It’s about taking care of people, our people.

Do others often ask you for technology advice and assistance? Are you always looking for innovative ways to help people? Do you enjoy collaborating with numerous lines of business? If so, being an Administrator III – Application Systems at Frost could be the job for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As an Administrator III – Application Systems at Frost, you play an important role. You will administer corporate applications such as Flexera, ServiceNow, Azure, Active Directory, and other enterprise environments to ensure secure, reliable, and uninterrupted applications access across the organization. You will be responsible for supporting documented disaster recovery and business continuity initiatives. You welcome a challenge and strive to contentiously improve processes with integrity, caring and excellence in mind.

What you’ll do: 

• Serve as the primary escalation point for complex Flexera platform, integration, inventory, and data quality issues

• Design, implement, and maintain integrations between Flexera, ServiceNow, Azure, Active Directory, and other enterprise systems

• Lead root cause analysis and implement solutions to improve platform reliability, performance, and data accuracy

• Drive IT asset management, software compliance, lifecycle management, and governance initiatives across the organization

• Oversee automation efforts, new inventory sources, discovery tools, and data feeds to improve asset visibility and operational efficiency

• Develop and maintain reporting, dashboards, technical documentation, operational procedures, and disaster recovery plans

• Mentor team members and collaborate with Infrastructure, Security, Procurement, Service Management, Risk, and Audit teams to support enterprise ITAM objectives

• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field

• 7+ years of experience in systems administration, application administration, ITAM, SAM, or related enterprise technology roles

• 3+ years of experience administering and supporting Flexera ITV, ITAM, FlexNet Manager Suite, or similar asset management platforms

• Strong knowledge of IT asset management, software licensing, compliance, and asset lifecycle management

• Experience troubleshooting integrations, data synchronization, and platform performance issues

• Knowledge of ServiceNow, CMDB, Active Directory, Azure, databases, APIs, and enterprise infrastructure technologies

• Experience leading technical projects, mentoring team members, and partnering with cross-functional teams

• Strong analytical, communication, and reporting skills, including experience with SQL, Power BI, PowerShell, Python, or similar tools

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.