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GENERAL FUNCTION:

Performs a wide range of administrative duties of a responsible and complex nature generally for a department/operational unit and may be assigned to one or more upper-level managers. Administers programs, projects, and/or processes specific to the operating unit served. May serve as a liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities, and operations.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

·         Provides administrative support to assigned manager(s) and business unit(s) by remaining aware of departmental goals, providing ongoing communication, and organizing priorities to meet deadlines.

·         Coordinates schedules, makes appointments, and arranges and coordinates travel.

·         Answers and screens calls and arranges conference calls.

·         Answers routine question inquires and determines which items are to be handled by subordinates to the manager(s).

·         Coordinates and arranges meetings, prepares agendas, reserves, and prepares facilities, and records and transcribes minutes of meetings.

·         Prepares a variety of special and recurring reports containing confidential information following manager's general directions.

·         Creates written correspondence and reports from rough drafts, making changes in grammar, punctuation or spelling as needed.

·         Organizes and maintains confidential file system and files correspondence and other records.

·         Orders office supplies and arranges for equipment maintenance.

·         Serves as a liaison to others outside the department related to administrative requests.

·         Other administrative duties as assigned.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

·         Requires ability to properly read and write well enough to type, edit, and proof general business correspondence and prepare reports as normally acquired through completion of a high school education.

·         Requires an in depth understanding of company policies, procedures, and operations to assume a variety of administrative details usually acquired in four years of secretarial experience, with two years of related experience with the Company preferred.

·         Experience with Microsoft office products, such as Word and Excel, is necessary.

·         Dependable and able to maintain confidentiality.

·         Flexible and able to handle changing priorities.

·         Professional and courteous in interactions with stakeholders.

·         Demonstrates basic problem-solving skills to handle routine issues.

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At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.