Pay $12.98 - $14 per hour DOQ

Under general supervision, this position greets the public and employees who enter the Human Resources office. Answers calls from the public and employees providing assistance and routing calls to the appropriate office or individual. Assists HR staff with onboarding processes. Provides information and assistance to the public and employees on available job openings.    Performs other duties as assigned.

ESSENTIAL RESPONSIBILITIES

• Performs customer service to internal and external customers.
• Assists with general employment questions.
• Assists with new hire, promotional and transfer paperwork.
• Assists applicants with completing applications on the computer.
• Verifies status of applicant hire and rehire eligibility.
• Answers telephone and routes calls to the appropriate office or individual.
• Provides general information and assistance to citizens, employees and prospective employees regarding city policies, procedures, functions, and benefits.
• Stamps in and manages mail distribution daily.
• Performs other job-related duties as assigned.

MINIMUM REQUIREMENTS

Requires a High School Diploma or equivalent.   Requires previous administrative experience.   Human Resources-related experience is preferred.  

KNOWLEDGE, SKILLS, AND ABILITIES

• Requires good typing skills, 30 wpm is preferred.
• Will require operating appropriate computer software including, Workday, Word, Excel, and Outlook, office equipment, copy machines and multi-line telephone system.
• Must have good oral and written and public communication skills.
• Ability to multi-task and deal with constant interruptions.

ADA PROFILE

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.  While performing the duties of this Job, the employee is regularly required to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.  The employee must also walk, stand, sit, hear, reach, finger, grasp, handle, push, pull, speak, see, and talk. Also requires the ability to make rational decisions and perform repetitive motions.

WORK ENVIRONMENT

The employee works in a dynamic environment that requires being sensitive to change and responsive to changing goals, priorities, and needs. Will work Monday-Friday, 8am to 5pm.

"The City may consider all related education and/or experience in determining an applicant's minimum qualifications and starting salary."

The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.

The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis.  If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.

The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.

The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.