The Opportunity

The Actuarial Senior Manager, SG VSSC is responsible for managing and advancing Manulife Global Solutions' (MGS) Singapore Valuation Shared Services Center (SG VSSC). This role drives delivery excellence, develops actuarial talent, strengthens stakeholder partnerships, and ensures the continued growth and success of the Singapore VSSC.

Established in 2012, MGS Actuarial has grown into a global center of excellence with over 200 professionals supporting Valuation, Asset & Liability Modelling, Experience Analytics, Pricing, and other core actuarial services. MGS Actuarial offers a wide range of global opportunities across multiple actuarial disciplines, a high-performing culture, a market-leading actuarial development program, a job rotation program, and a leadership team dedicated to your growth and success. Beyond that, its influence extends to the broader community and industry, enriching the professional landscape for everyone involved.

Position Responsibilities:

Actuarial Delivery & Technical Leadership

• Provide leadership for actuarial valuation and modeling, ensuring quality, accuracy, and timeliness of deliverables.
• Lead the development, validation, and implementation of model enhancements, assumption updates, basis changes, and new product initiatives in accordance with actuarial standards and governance requirements.
• Review actuarial models, and results to ensure technical soundness and consistency.
• Communicate key findings, risks, recommendations, and project updates to senior stakeholders and actuarial leadership.

Controls, Governance & Operational Excellence

• Manage quarterly valuation controls and reporting processes, including reserve movement analysis, Source of Earnings validation, New Business Embedded Value reporting, capital reporting, and related governance activities.
• Ensure compliance with internal controls, documentation standards, audit requirements, and regulatory expectations.
• Support audits, regulatory reviews, basis change initiatives, and other strategic programs.
• Identify and mitigate operational risks to maintain delivery excellence and business continuity.

Stakeholder Partnership & Business Support

• Partner with business units, regional actuarial teams, and other stakeholders to deliver actuarial solutions and support strategic initiatives.
• Serve as a trusted advisor on actuarial modeling activities, and reporting outcomes.

Transformation & Continuous Improvement

• Drive process improvement, automation, and innovation initiatives that enhance efficiency, scalability, and quality.
• Identify opportunities to strengthen actuarial models, tools, controls, and operating practices across the VSSC.

Required Qualifications

• Bachelor's degree in Actuarial Science, Mathematics, Statistics, Finance, or a related field.
• Minimum 10 years of actuarial experience within insurance or financial services.
• Associate designation (ASA, AASP, or equivalent) with significant progress toward Fellowship.
• Proven leadership experience managing actuarial teams, functions, or large-scale initiatives.
• Strong knowledge of actuarial valuation modeling.
• Demonstrated ability to influence and collaborate with senior stakeholders across functions and geographies.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deliver results in a dynamic environment.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].