Job Description

Reporting to the Accounts Receivable and Billing Supervisor, the Accounts Receivable Advisor will be responsible for posting deposits, processing adjustments, managing client documents, and performing reconciliations to ensure accurate and timely processing of financial information in our Paramed corporate team.

If you’re passionate about healthcare and finance and have a keen eye for detail, we’d love to hear from you.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

• Retrieve banking information from various online platforms and ensure accurate entry of cash
• receipts into Procura, AlayaCare, and Workday systems.
• Process monthly PAP (Pre-Authorized Payment) files, ensuring all data is captured correctly.
• Perform reconciliations for funding and service data, ensuring accuracy and completeness in all
• transactions.
• Reconcile daily bank statements and ensure all cash transactions are accurately reflected.
• Prepare and complete monthly reconciliations, generating reports for review.
• Execute daily administrative tasks, supporting the smooth operation of the accounts receivable
• function.
• Handle client documents and resolve any discrepancies or issues in billing and payments.
• Assist with additional tasks as assigned to support team objectives
• Complete other duties as assigned.

What we are looking for:

• Post Secondary education, preferably in Accounting, Finance, or Business Administration.
• Proficient in Microsoft Office, with strong Excel skills.
• Experience with AlayaCare is considered an asset.
• Strong organizational skills, with the ability to manage multiple tasks and priorities efficiently.
• Excellent attention to detail, ensuring high accuracy in all data entries and reconciliations.
• Exceptional communication skills, with a client-focused and customer service-oriented
• approach.
• Problem-solving skills and the ability to find solutions to any issues or discrepancies.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

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Time Type

Compensation Details

​At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.