Marketing Statement:

TM Claims Service (TMCS) is an independent global claims management firm established in 1987 to provide clients with a broad range of claims related services in the areas of transportation, product liability and overseas travel accident insurance. As part of the Tokio Marine Group of companies TM Claims Service provides claims handling services throughout the US and the Americas. Founded in 1879, Tokio Marine is recognized as Japan's oldest insurer and one of the largest insurance groups in the world. With 365 subsidiaries, the Tokio Marine Group has offices in 57 countries & regions and approximately 51,000 employees worldwide, as of March 2025.

($24.61/hr - $35.00/hr)

Job Summary:

Prepare and submit requests for remittances to appropriate payors. Issue and clear payments in a timely manner. Provide support to departments. Maintain the Bill Review and/or AP Claims email boxes. Assist in completing business plan and other special projects.

Essential Job Functions:

• Responsible for generating remittance requests for departments. Issuing payments, including settlements, following up on status of funding for the remittances, processing payments, processing adjustments, and responding to payment inquiries.
• Notify analysts of foreign funds received and properly apply them to the correct claims in our HRIS.
• Obtain check signatures, prepare envelopes and airbills for mailing.
• Enter and maintain vendor banking information.
• Maintain the Bill Review and/or AP Claims email boxes, including, but not limited to responding to inquiries pertaining to the E-Billing system, troubleshooting system issues, status of invoices, and case budget requests for approval.
• Responsible for providing vendors with website login information i.e., user id. and password.
• Review and maintain the W9 forms and expense accounts.
• Provide management support, including, but not limited to implementing work processes and cross-training staff members.
• Review and update procedures in the manual.
• Maintain compliance with general accounting practice.
• Maintain compliance with proper internal control necessary to conduct job functions; carry out responsibilities and/or other administrative activities at the Company.

Qualifications:

• College degree preferred
• 1 to 2 years experience as claims support staff
• Basic Accounting background
• Efficient and accurate typing skills
• Ability to work as a team member
• Ability to work independently
• Ability to handle multiple tasks
• Good customer service skills
• Good organizational skills
• Good mathematical and analytical skills
• Good oral and written communication skills
• Proficient PC skills

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law.