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GENERAL FUNCTION:

With minimal supervision, performs reconciliation functions on assigned accounts at the intermediate level. Assumes responsibility for managing reconciliation risk within assigned accounts and maintains compliance with Bancorp Policy. Performs daily monitoring and maintenance of account reconciliations. Quickly identifies account outages and aging items within an account. Works independently with clearing department to resolve in a timely manner. Resolves basic non-standard reconciliations issues, as assigned by supervisor/manager.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Perform daily reconciliation of General Ledger, Internal Demand Deposit Accounts, Trust House, and Trust/Treasury Positions

• Monitor exception reporting and assign outstanding items to appropriate departments.

• Comprehend Bancorp policies and procedures and is considered a subject matter expert.

• Obtain correct supporting documentation as requested by internal/external audit and external regulatory agencies.

• Perform investigation and follow-up on exceptions; resolve with appropriate personnel.

• Identify non-standard account reconcilement problems; propose and assist in implementation of resolution.

• Maintain accurate records and establishes strong working relationships with all business lines and accounting groups.

• Assume responsibility for account reconcilements. Understand impact of transactions within the accounts as well as on related accounts. Understand the impact of organizational changes and assist with communicating those changes to their business line partners.

• Responsible for the reconciliation design. Ensure the incorporation of data necessary for matching, monitor the automation of data feeds from source systems and verify the integrity of the reconciliation design on the automated system.

• Identify areas of process improvement to increase departmental efficiencies.

• Under guidance from Supervisor or Manager, assist in converting acquired companies or system upgrades to Accounting policies, processes and practices.

• Assist in developing training manuals and conducting reconciliation training to key business areas.

• Perform basic special projects as assigned and at the direction of Manager.

• Adhere to defined quality standards, including work product, communications (verbal / written) and quality control metrics.

SUPERVISORY RESPONSIBILITIES: None

MINIMUM QUALIFICATIONS:

• Bachelors degree or equivalent work experience required. Accounting or Finance degrees and work experience preferred.

• Minimum of 1 year Accounting related experience in the financial industry and the understanding of transactional and balance reconciliations.

• Knowledge of General Ledger, Internal Demand Deposit Accounts, Trust House or Trust/Treasury Positions.

• Demonstrates proficient use and knowledge with software applications including Excel, Word, outlook, internal general ledger, reconciliation and reporting systems. Familiarity with database or reconciliation software applications preferred.

• Possesses cross functional skill set that can be applied across reconciliation processes and Line of Business, including Cross Training, LOB specific applications, project participation, etc.

• Possesses professional customer service skills. Able to respond to standard requests from internal and external customers.

• Able to solve routine problems by following defined procedures.

• Capable of prioritizing work to meet deadlines set by Supervisor or Manager.

• Demonstrates consistent abilities to perform and communicate professionally with customers and management. Appropriately chooses most effective form of communication (meeting, fax, phone or email). Responds quickly to requests.

• Can convey a positive first impression and develops positive working relationships.

• Understands and knows how to get along with co-workers.

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.