AR Collections Representative

Location: Altamonte Springs / Orlando, FL
Schedule: Monday-Friday, 8:00 AM-4:30 PM
Pay: $24.00-$26.00/hour

Why Choose Us

Waste Connections is an integrated services company that provides solid waste collection, transfer, disposal, and recycling services to local residents and businesses throughout the U.S. and Canada.

We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

AR Billing Clerk

The AR Billing Clerk will support the day-to-day accounts receivable and billing functions for assigned district(s). This position is responsible for processing customer billing, reviewing and applying payments, maintaining accurate customer accounts, resolving billing discrepancies, and communicating with customers and internal teams regarding account questions and payment issues.

As an AR Billing Clerk, your responsibilities will include:

• Process monthly customer billing for assigned district(s), ensuring invoices are accurate and completed on time.
• Review and apply customer payments within accounts receivable systems.
• Reconcile customer accounts and research discrepancies, including overpayments, underpayments, credits, unapplied cash, and billing adjustments.
• Process account adjustments and maintain accurate supporting documentation.
• Respond to customer questions regarding invoices, payments, account balances, and billing discrepancies.
• Work closely with Sales for data entry of service agreements.
• Review customer account activity and identify issues requiring additional research or correction.
• Work closely with operations, sales, and other internal teams to resolve customer account and billing issues.
• Assist with preparing monthly AR reports and account information for review.
• Maintain accurate customer account records and documentation.
• Perform additional billing, accounts receivable, and accounting duties as assigned.

What We Need From You

• High school diploma or equivalent required; post-secondary education or accounting coursework preferred.
• Previous experience in billing, accounts receivable, bookkeeping, accounting support, or a similar administrative role preferred.
• Strong attention to detail and accuracy when working with invoices, payments, and customer accounts.
• Comfortable working with numbers and researching account discrepancies.
• Strong computer and data-entry skills, including experience with Microsoft Excel and other business systems.
• Good written and verbal communication skills.
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Ability to communicate professionally with customers and work effectively with internal teams.