Über diese Account Receivable Senior Analysts Stelle bei Equinix
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
Job Summary
The Senior Billing Analyst will act as the Global Single point of contact responsible for process improvements and support with Analytical work and Escalation for at least three of our Strategic Customers. This role supports billing accuracy, accounts receivable end-to-end, risk mitigation with direct accountability for customer experience.
Responsibilities
Lead Role
Monitor AR Aging, identify risk drivers, and take proactive actions to reduce aged debt
Review accounts monthly with CSM/Sales/Customer (where applicable)
Monthly Cash forecasting for Customer groups
Monthly Top 10 90+ Debt deck updates to be presented to GBCC Leadership
Attend Quarterly business reviews with Sales/CSM and Customer
Attend regional Customer meetings for tracking of global issues
Creation of Quarterly Executive decks, which is then presented to the Global Account Team and GBCC Leadership
Maintain global dispute tracker
Customer Support
Identify upstream drivers of billing and receivables issues
Works closely with cross functional organizations to respond to customer inquiries to investigate and work with the in-region Billing analysts and Credit Analysts to resolve the disputes
Resolve and track global billing issues as they arise working with the upstream teams to fix root cause problems (e.g. Pricing Agreement misalignment, Budgetary Quoting for PO Uplifts)
Act as First Line Support for disputes and non-payment escalations
Lead regional or global customer support
Work though Customer Handbooks (where applicable)
Ensure new accounts are included in the Global Pricing Agreements
Project Management
Participate on projects and ad hoc assignments as needed
Lead small projects
Streamlining of end-to-end processes
System and Process Efficiencies
Ensure timely resolution of customer and internal cases in line with SLAs
Validate data against executed contracts
Identify upstream drivers of billing and receivables issues
Partner with Sales, Operations, Pricing, Tax, and IT to drive permanent corrective actions
Contribute to process improvements, automation initiatives, and control enhancements
Reporting
Produce and appropriately file reports
Coordinate reporting globally or regionally
Qualifications
Demonstrated experience in Billing, Accounts Receivable, Credit Control, or Invoice-to-Cash functions
Demonstrated experience managing collections and customer risk
Proficiency with ERP systems and Microsoft Excel
Bachelor's degree preferred
The targeted pay range for this position in the following location is / locations are:
Poland - Warsaw Office WAO : 109,000 - 175,000 PLN / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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This posting is a new position within our organization.