RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

Position Summary

What will your job entail?

Account Management & Client Servicing:

• Manage the renewal lifecycle of commercial insurance accounts

• Support account submissions, renewals, and policy servicing

• Issue insurance policies, binders, and endorsements

• Maintain accurate policy documentation and client account records

• Provide day-to-day customer service and account support

Carrier & Broker Coordination:

• Communicate with insurance carriers and underwriters

• Support brokers with submissions and market communications

• Coordinate with internal teams to ensure accurate coverage placement

Policy Administration:

• Review insurance policies and documentation for accuracy and completeness

• Process endorsements, binders, and policy updates

• Assist with coverage analysis and renewal preparation

Systems & Data Management:

• Utilize insurance brokerage systems such as Titan

• Maintain client and policy records within agency management systems

• Use Excel for reporting, tracking, and data analysis

• Apply formulas and data tools to manage account information efficiently

Team Collaboration:

• Work closely with brokers and senior team members on account servicing

• Participate in hands-on training with senior leadership and internal training programs

• Support team initiatives to improve operational efficiency and client service

Training & Onboarding:

This role provides hands-on training and mentorship from senior team members. New hires will receive guidance on:

• Insurance account management processes

• Brokerage systems such as Titan

• Policy administration and renewal workflows

• Carrier and broker communication practices

Required Qualifications:

• Minimum 1+ years of professional experience in commercial insurance

• Experience managing client accounts, financial data, or complex documentation

• Experience with policy administration, renewals, or underwriting support

• Strong proficiency in Microsoft Excel, including formulas and data management

• Strong attention to detail and organizational skills

• Ability to manage multiple client accounts and deadlines within a very fast paced environment

Preferred Qualifications:

• Experience in the wholesale insurance industry and within various markets

• Familiarity with insurance agency management systems or brokerage platforms, ImageRight and AIM a major plus

• Experience working with middle market commercial clients

• Bachelor’s degree in Business, Finance, Accounting, or Risk Management

Licensing:

• Property & Casualty (P&C) License required for consideration

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates 

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. 

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected] 

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.