The Academic Advisor provides comprehensive guidance to first-year undergraduate students with a focus on supporting students with the advising and registration process and successfully navigating their transition to the University. This position also collaborates with faculty advisors, academic department leaders, and campus support staff to support their student caseload. As a member of the Advising team, the Advisor assists Advising leadership in developing and implementing programming and activities to offer holistic advising informed by evidence-based practices to enhance student academic success, retention, and persistence.

Position Status: Non-Exempt

Salary Range: $22.00 - $24.00. This is the expected hourly range for this position. The hourly range offered will depend on a candidate's experience and education, and departmental budget.

Reports to: Director of Academic Advising

Responsibilities

• Maintains a caseload of first-year students from summer registration through their first academic year.
• Develops and maintains an understanding of general education requirements, required coursework for available majors, and relevant academic policies and procedures.
• Serves as a liaison to assigned schools/departments to develop specialized knowledge related to degree requirements in those areas.
• Acts as a resource for faculty advisors regarding institutional policies, academic exceptions, and digital advising tools.
• Provides holistic advising to students by engaging in evidence-based practices that uphold the National Academic Advising Association’s (NACADA) statement of core values—respect, inclusivity, professionalism, empowerment, commitment, integrity, and caring.
• Assists students with course selection and degree requirements, discusses dual credit/non-collegiate credit, and makes students aware of high-impact practices (e.g., study away, internships, undergraduate research, etc.).
• Monitors students’ academic progress and refers students to campus resources for additional assistance as needed.
• Provides proactive outreach to students who are on academic probation and develops and implements interventions to promote academic success and retention.
• Documents student interactions in EAB Navigate, including maintaining and recording advising appointments, submitting notes, establishing campaigns, and responding to student requests for assistance.
• Supports students and faculty advisors using the EAB Navigate platform and maintains working knowledge of Ellucian Colleague, Etrieve and Slate.
• Assists Advising leadership with programming, including trainings, workshops, and event planning for both students and faculty advisors.
• Cultivates relationships with campus partners, including Admission, Student Affairs, the Learning Center, Student Accessibility Services, Student Financial Services, and Equity and Inclusion, to collaborate on inclusive practices to support student success and retention.
• Assists Advising leadership in reviewing and creating advising practices and materials in collaboration with the deans, chairs, program directors and faculty.
• Participates in professional development to foster continuous growth and development as an Advisor.
• Serves as a resource on advising practices for faculty and other advisors across the university.
• Represents the University and the Offices of Advising and Academic Services positively, with a focus on student service, relationship-building, efficiency and accuracy. 

Other Responsibilities

• Serves on committees/working groups as needed.
• Demonstrates a strong commitment to continuous improvement.
• Supports the mission, vision and values of Elmhurst University.
• Performs other duties as assigned.

Requirements

Minimum Qualifications

• Bachelor's degree.
• Experience advising or mentoring undergraduate students, or similar transferable experience.
• Strong analytical, problem-solving, team building, and conflict-resolution skills.
• Demonstrated commitment to belonging and inclusion in student success and ability to work with students, staff, and faculty of diverse ages and backgrounds.
• Excellent written and oral communication skills.

Preferred Qualifications

• 2-4 years of academic advising experience within higher education (or related experience). 
• Experience working in EAB Navigate, Ellucian Colleague, and/or Slate.
• NACADA and/or ILACADA (Illinois Academic Advising Association) membership.Bachelor’s degree.

Working Conditions/Physical Requirements
The essential functions of this position are primarily performed in an indoor setting with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include speaking and hearing for in-person and virtual communication, using close and distance vision when reading documents or viewing screens, and performing tasks with repetitive fine motor skills. Work may require occasional lifting, bending, carrying, or otherwise moving objects weighing up to 50 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered.

Benefits

An overview of Elmhurst University benefits is available here.