At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Salary range: An annual salary range of $85,000 - $90,000 is what we expect to pay for this position, based on overall skills and experience.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.

On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.

What You'll Do:

The ABL Analyst will support all aspects of the Bank's Asset-Based Lending platform, including operations, portfolio management, and underwriting. This role will provide analytical and operational support across the ABL portfolio and new business opportunities while assisting with the continued development of the Bank's ABL platform. The position will also provide support to broader Middle Market lending initiatives as needed, which may constitute a meaningful portion of time (up to approximately 50%) depending on portfolio demands.

ABL Operations Support

• Review borrowing base certificates and supporting collateral reports.
• Assist with availability calculations, funding requests, reconciliations, and collateral monitoring activities.
• Maintain reporting ticklers, collateral records, loan documentation, and operational reporting.
• Support cash management, dominion processing, and exception tracking activities.

Portfolio Management Support

• Monitor collateral performance, covenant compliance, reporting requirements, and borrower performance.
• Assist with drafting annual reviews, renewals, amendments, and portfolio reporting.
• Review financial reporting and identify potential credit concerns.
• Support ongoing client relationship and portfolio management activities.

Underwriting Support

• Assist with underwriting new lending opportunities and existing portfolio requests.
• Analyze financial statements, collateral trends, and borrowing base assets.
• Prepare financial spreads, collateral analyses, and credit approval memoranda.
• Support due diligence, closing, and transaction onboarding activities.

Team Support

• Assist with implementation of ABL procedures, workflows, and technology solutions.
• Support portfolio managers, underwriters, and operations personnel across the platform.
• Provide analytical support to broader Middle Market lending teams as business needs require.

What Do You Need?

• Bachelor's degree in Finance, Accounting, Business, or related field required.
• 2+ years of experience in commercial lending, ABL, portfolio management, underwriting, credit analysis, or related financial services experience.

Technology Skills:

• Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications.
• Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.