What is the opportunity?
Lead and enable successful program delivery through active engagement, collaboration, and accountability. This includes:

• Driving delivery excellence across teams by fostering a hands-on, solution-oriented culture.
• Acting as a bridge between technical and business stakeholders, ensuring alignment on goals, outcomes, and timelines.
• Championing the customer experience by anticipating challenges, resolving issues proactively, and ensuring smooth execution through all phases of delivery.
• Strengthening internal capability by mentoring and coaching team members, building shared understanding of our delivery model, and embedding best practices.
• Reinforcing Zafin’s commitment to partnership - with customers, internal teams, and ecosystem stakeholders - through collaboration, transparency, and technical credibility.
• Promoting continuous improvement in how we plan, communicate, and execute, at every stage

What will you do?

Program Leadership & Delivery

• Lead cross-functional teams (internal and customer) in end-to-end delivery of complex programs.
• Facilitate collaborative working sessions to co-create solutions, resolve issues, and drive shared ownership.
• Ensure program objectives, deliverables, and timelines are met with a focus on quality and customer satisfaction.
• Engage during critical delivery periods (including evenings and weekends as needed) to maintain continuity and support.

Customer Experience & Engagement

• Serve as a trusted advisor to customer stakeholders, ensuring their priorities are clearly understood and addressed.
• Partner with support and operations teams to ensure rapid issue resolution and a seamless customer experience.
• Represent the voice of the customer internally to influence continuous product and process improvement.

Technical Understanding & Continuous Improvement

• Maintain a strong grasp of Zafin’s products, architecture, and delivery model to ensure informed decision-making.
• Collaborate with technical leads to identify opportunities to strengthen delivery processes, tooling, and integration.
• Encourage innovation and knowledge-sharing across teams to enhance delivery capability.

Team Leadership & Collaboration

• Build a high-performance environment through mentorship, feedback, and empowerment.
• Drive collaboration across business, delivery, and technical streams to align on outcomes and mitigate risks early.
• Foster a culture of accountability, learning, and shared success.

Governance & Reporting

• Provide clear, concise reporting to stakeholders on status, risks, and issues.
• Ensure governance frameworks are applied consistently and adapted as needed to support program success.

What do you need to succeed? 
Must have: 

• Minimum of 10 years in banking or financial services with a focus on corporate and institutional clients.
• Solid understanding of business concepts and issues, preferably in banking, core banking, core modernization, pricing & billing, in retail and/or corporate and commercial banking.
• Hands-on experience in implementing enterprise-level banking software solutions.
• Demonstrated leadership skills with the ability to inspire and motivate teams to achieve goals.
• Excellent communication, negotiation, and problem-solving skills.
• Proven track record of delivering results in a fast-paced, dynamic environment.
• Knowledge of relevant industry regulations, compliance requirements, and quality standards.

Additional Job Details

• Vacancy Status: Open Position to be filled
• Mode of Work: Hybrid
• Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions. 

What is the opportunity?  

Reporting to the Director, Technology & Integration Services, the Technical Consultant Iwill be working in multiple client-facing projects to enable SaaS onboarding. You willhave ample opportunities to field your best communication, technical, and organizational skills to take a SaaS project from initiation to go-live. You will act as thetechnical go-to person for SaaS onboarding. Act as a thought leader on Zafin integration paradigms and its best practices across multiple cloud platforms. You will represent client interests internally to enhance process, product, documentation, and delivery experience.  You will also interact with senior technical leaderships on the client-side and present and align them with solution approaches and interact with multiple internal stakeholders to achieve alignment across various project goals and delivery targets. You will work on developing enhancements for the product using language developed internally. You will develop scripts to run performance testing.  

 Mode of Work: Hybrid 

 What will you do?  

• Consultant with hands on development experience with ability to have a problem-solving mindset.  
• Development experience in core Java, Spring boot, Docker, Postgres, Kubernetes  
• Ability to break down complex technical and functional requirements and effectively articulate / communicate them to different stakeholders involved in a project 
• A self-starter who is willing to get involved in all aspects of solution delivery including implementation and process improvement    
• Broad picture minded - One who sees the end-to-end solution of a project  
• A solution designer at heart 
• Interact and collaborate with customers and partners to define the integration landscape  
• Create solutions that enables success of the clients. 
• Define the logical sequence of integration activities for a SaaS onboarding project    
• Coordinate with the product development team to implement recommended integration strategies  
• Improve overall project delivery experience and go-live time by improving process and documentation  
• Support cloud infrastructure and system components required for integration  
• Lead the identification, isolation, resolution, and communication of issues within a client environment   

What do I need to succeed?  

Must have: 

• Must have worked on at least one end to end SaaS implementation project  
• Must have designed an end-to-end scalable integration solution   
• In-depth knowledge of data integration concepts and tools  
• Board and in-depth knowledge of network protocol stacks and related integration paradigms  
• Board knowledge of security postures in integration technology stacks  
• Board knowledge of API design and API based integration  
• Experience in using modeling tools to create effective architecture views  
• Knowledge of Integration frameworks used by SaaS applications  
• Strong and broader knowledge of Azure, AWS and GCP public cloud platforms and provided services and their integration approaches. 
• 2+ years of application and data integration experience  
• Experience with clustering and high availability configurations  
• Degree in computer science, engineering, or equivalent experience.
• Microsoft Azure Fundamental certification / Knowledge in cloud computing 

Nice to have:  

• Automation testing experience (JUnit). 
• Application development experience in a large enterprise IT environment. 
• Application development experience in an Agile environment using TDD and BDD.  

Additional Job Details

• Expected Salary Range: $50,000 - $60,000
• Vacancy Status: Open Position to be filled
• Mode of Work: Hybrid
• Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions. 

What’s the Opportunity?

Reporting to the Chief Customer Officer, this role is responsible for leading the Delivery Excellence function to ensure that programs are set up and executed with discipline, technical integrity, and proactive risk management.  This role is responsible for maintaining delivery standards and providing independent oversight. 

Who Will Thrive in This Role?

A seasoned delivery leader with experience leading complex, banking technology transformations. Someone who brings credibility, judgment, and presence, is known for seeing around corners, and challenging constructively.

Core Mandate

• Own and operationalize delivery excellence across Zafin’s portfolio globally
• Monitor best-in-class delivery practices, governance, and execution standards

Key Objectives

Delivery Excellence & Quality Assurance

• Define and embed delivery frameworks, governance, and execution playbooks
• Establish quality gates and go/no-go readiness criteria
• Ensure programs are started right — scope, solution design, delivery approach
• Implement delivery health and performance metrics across programs
• Continuously improve delivery practices, tools, and ways of working
• Embed a culture of accountability, quality, and disciplined execution

Risk Management

• Define and operationalize consistent delivery risk management practices
• Provide visibility into risks across all strategic programs
• Implement structured risk reviews, quality gates, and readiness checks at key milestones
• Ensure early identification of risks through disciplined setup and governance
• Drive clear ownership and follow-through on mitigation actions
• Identify recurring risk patterns and implement portfolio-level improvements

Leadership & Mentorship

• Mentor and elevate Delivery Executives and Senior Directors across the organization
• Set the standard for execution rigor, accountability, and delivery excellence
• Lead executive-level conversations with clients and internal stakeholders
• Confidently challenge assumptions, ask tough questions, and guide critical decisions
• Coach delivery leaders on program setup, planning, and governance
• Strengthen execution discipline across scope, timelines, and stakeholder management
• Improve risk identification, escalation, and mitigation practices
• Guide decision-making on delivery approach, trade-offs, and issue resolution
• Support leaders in stabilizing and recovering at-risk programs
• Reinforce consistent delivery standards and accountability across engagements

What Will They Do?

• Conduct deep-dive reviews of program setup, architecture, and delivery approach
• enforce quality gates across design, build, testing, and deployment phases
• Govern go/no-go readiness for major milestones and go-live events
• Guide teams on execution strategy and key delivery decisions
• Influence deal shaping and solutioning to ensure deliverability

Must-Have Experience & Qualifications

• 15+ years of experience in banking, financial services, or enterprise software delivery
• Proven track record leading large-scale, complex technology implementations
• Experience in core banking, pricing/billing platforms, or modernization programs
• Strong understanding of solution architecture and integration patterns
• Track record of stabilizing or improving at-risk programs
• Experience working with senior client stakeholders, including C-suite
• Bachelor’s degree required; advanced degree preferred

Critical Capabilities

Delivery Mastery

• Deep expertise in end-to-end program delivery and SDLC

Judgment & Challenge

• Ability to identify risks and gaps early and challenge constructively Leadership Without Authority
• Ability to influence across Delivery, Product, and Engineering organizations
• Drives accountability without direct ownership of all programs
• Executive presence and credibility

Coaching & Capability Building

• Proven ability to mentor delivery leaders
• Elevates organizational capability through structure, guidance, and feedback
• Builds a culture of continuous improvement and delivery excellence

Team & Operating Model

• Leads a small, high-impact delivery excellence function
• Operates across a portfolio of strategic programs
• Partners closely with Delivery, Product, Engineering, Cloud, and Sales

Working Conditions

• Hybrid work environment (remote and/or office)
• Global role requiring collaboration across time zones
• Travel as required for strategic client engagements

Additional Job Details

• Vacancy Status: Open Position to be filled
• Mode of Work: Hybrid
• Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions. 

Technical Lead

Established in 2002, Zafin is the award-winning global leader in cloud-based product and pricing solutions for banks, enabling its clients to create and execute innovative products and propositions to respond to market challenges and opportunities at speed. The company is transforming the banking industry—catalyzing core modernization and digital transformation strategies, enabling improved customer experiences, driving revenue, and increasing operational efficiency across the globe. Zafin’s platform is proven. The company has high impact installations in place delivering value at more than 30 banks worldwide.

Zafin is privately owned and operates out of multiple global locations including North America, Europe, and Australia. Zafin is backed by significant financial partners committed to accelerating the company’s growth, fuelling innovation, and ensuring Zafin’s enduring value as a leading provider of cloud-based solutions to the financial services sector.

Zafin is proud to be recognized as a top employer. In Canada, UK and India, we are certified as a “Great Place to Work”. The Great Place to Work program recognizes employers who invest in and value their people and organizational culture. The company’s culture is driven by strategy and focused on execution. We make and keep our commitments.

What is the opportunity? 

Reporting to the Senior Product Architect, the Technical lead will provide solutions to technical issues, and will be responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements. 

Location – Trivandrum, India

What will you do?

• Thoroughly understand the requirements and design.
• Collaborate with internal teams on various deliverables.
• Understand High Level Design and prepare the Low-level design (the Integration / Interface modules) for the module assigned.
• Code reviews and other project documents developed by juniors / peers.
• Collaborate & work closely with Product teams, Project Managers, Architects, Software Engineers, Business Analysts & QA teams in different locations.
• Review and report the status of development & proactively address issues/challenges which might impact the timelines.
• Embed & enforce quality and standards with Development team.
• Continually improve quality of delivery and capability by building and growing a high-performance team.
• Review and report the deliverables to manager.
• Contribute to company’s KB and Process improvements.
• Adhere to company core standards & guidelines.
• Assign accurate & detailed tasks regularly to the team.
• Conduct model level effort estimation and integrate for complete application.
• Performance Engineering, Tuning, and architecting scalable

What do I need to succeed?

Must have:

• Bachelor’s degree in Computer Science/Engineering, Information Technology, or related field 
• 10+ years of work experience, along with equivalent lead experience.
• Strong database and query building knowledge across multiple databases  
• Knowledge on Application Servers like JBoss / Websphere / Weblogic. 
• Domain knowledge of banking and financial institutions and/or large enterprise IT environment will be a strong asset. 
• Proficient in core development tools.
• 8+ years of experience with enterprise software development 
• Product implementation experience 
• Experience with enterprise software development in JAVA, J2EE, Spring and Hibernate Frameworks, Web Services, MQ and REST-based APIs 
• Strong experience in multi-threaded server-side Java programming 
• Proven experience in the use of Eclipse, Maven, Sonar, JUnit tools. 
• Experience working with agile methodologies.
• JBuilder / Java / Servlets / EJB 
• HTML / DHTML/ Java Script/XML/CSS 
• J2EE / WebLogic/ WebSphere/Spring/Hibernate/Struts/Report framework 
• MS SQL, Oracle, DB 2, OOAD, UML
• Ability to work in remote and/or office setting  
• Fast paced environment with tight deadlines 
• Support offshore hours / time zones 
• Flexibility with working hours based on team and client needs 

Nice to have:

• Strong, clear, and concise written and verbal communication skills
• Strong interpersonal skills and can foster team collaboration.
• Out of the box thinking approach ability to conceptualize and articulate new approaches and solutions 
• Ability to collaborate and communicate to achieve positive outcomes 
• Detail-oriented and strong ability to prioritize and meet deadlines.
• Aptitude to solve problems
• Ability to conceptualize and articulate new approaches and solutions in analysis at all levels of organization
• Pro-active and has a strong desire to learn.

QA Engineer II (Intermediate Level) will be responsible for ensuring the quality of applications within the banking domain. This role involves manual testing of backend processes, integration points, and file-based data exchanges, with exposure to API and performance testing. The engineer will collaborate closely with developers, business analysts, and data engineers to validate end-to-end system functionality and data accuracy.

Key Responsibilities

• Perform functional, regression, and integration testing for banking backend applications.

• Validate backend data processing, file-based workflows, and inter-system integrations.

• Conduct API validation and testing using Postman.

• Participate in test planning, test case design, execution, and defect triage.

• Collaborate with developers and analysts to resolve defects and clarify requirements.

• Document test evidence, track issues in Jira, and report status to QA leads.

• Ensure adherence to QA best practices and contribute to continuous improvement initiatives.

Required Skills

• Strong understanding of the Software Testing Life Cycle (STLC) and defect management.

• Experience with SQL for data validation and backend testing.

• Hands-on experience with Postman for API testing and validation.

• Understanding of test planning, test case design, and requirement traceability.

• Exposure to Agile/Scrum methodologies and sprint-based delivery models.

Good-to-Have / Preferred Skills

• Knowledge of Kafka message validation and consumer/producer testing.

• Familiarity with ETL concepts, data pipelines, or batch processing systems.

• Exposure to automation testing tools such as Selenium, TestNG, or Cypress.

• Experience using JMeter or similar tools for API performance testing.

• Basic understanding of CI/CD pipelines and version control tools (Git).

• Basic exposure to cloud technologies, including Azure and Kubernetes.