Yext
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
The Yext Partner and Strategic Partner Divisions enable organizations - from digital agencies, SEOs, and webmasters to domain hosting corporations and automated marketing solution providers - to offer Yext’s cloud geomarketing suite to small businesses.
We're looking for a talented Director of Sales, Reseller who will be responsible for prospecting new business opportunities to resell Yext’s revolutionary product offering. The Director of Sales will identify, nurture and close opportunities with new partners, driving the full sales cycle from first contact through contract negotiation. In this role, you will work cooperatively with internal departments, including account managers to ensure client satisfaction and identify up-sell opportunities. Ultimately, you will drive lead and sales velocity through the sale of strategic solutions that serve the best interests of our prospective and current partners. This will be an individual contributor role,
What You'll Do
- Achieve and exceed sales quota through identification, qualification and closure of new, upsell and cross-sell business
- Develop and cultivate relationships with high value partner prospects
- Understand partners’ needs and effectively communicate how Yext will meet them
- Mandatory use of Salesforce.com for activity logging, lead qualification, opportunity management, forecasting and maintenance of customer data
- Own and actively manage relationships with all acquired and inherited business which comprises your personal book of business
- Deliver product demonstrations and leverage Yext software knowledge to effectively and efficiently communicate value to prospects and clients
- BA/BS degree. In lieu of degree, relevant skills or equivalent experience
- 5+ years of successful sales experience in an activity driven performance based environment
- Proven record of successfully developing and closing strategic partnerships
- Ability to work independently with limited direction in a fast-paced environment; must be a motivated self-starter
- Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
- Expert knowledge of SEO, SEM, and the Yext product suite
- Exceptional verbal and written communications skills with a proven ability to interact with C-Level Executives and senior sales leaders
- Accurate forecasting and pipeline management
- Energetic, upbeat, entrepreneurial, tenacious team player
- Ability to adapt to changes in roles and responsibilities
- Ability to travel
- Mastery of consultative, value-based selling techniques
Bonus Points
- Local, Display and/or Search market experience
- SaaS experience
- Passion for cloud technologies
- Working knowledge of MS-office software, web-based presentation platforms and Salesforce.com
#LI-KW1
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Yext is seeking an experienced payroll professional to join our growing team. The Payroll Specialist will be responsible for maintaining and operating the Company's payroll function, processes, and systems, including global payroll, commissions payments, bonuses, payroll-related taxes, and certain business operations. The Payroll Specialist will partner with and work closely with the HR, Equity, and Finance teams. Reporting to the Manager of Payroll Accounting, this person will be a true partner to the organization, always approaching work with a lens of adding value to the company.
What You'll Do
- Maintain, operate and update payroll systems/processes on a daily basis
- Manage the payroll cycle for assigned Yext entities (international and domestic)
- Process global payroll, commissions payments, and payroll taxes transactions
- Investigate and drive resolution to payroll questions from finance and HR teams
- Work with HR, Benefits & Commissions to develop processes for the timely reporting, recording and review of bonuses, new hires, promotions and other compensation-related changes.
- Ensure compliance with internal policies and controls, SOX as well as compliance with external laws and regulatory guidance.
- Promote proper procedure and infrastructure within company-wide teams and groups
- Work with Equity & tax teams to ensure tax calculations for equity-based compensation awards are prepared, reviewed and timely submitted to payroll for processing
- Close attention to detail to ensure accuracy and eliminate any subsequent adjustments to payroll
- Commitment to process improve and reengineer current systems to build an efficient and scalable payroll process
- Process Restricted stock options recording and Employee Stock Purchase plan management.
- Maintain the payroll email and ticketing system to ensure all issues are addressed in a timely manner.
What You'll Have
- Bachelor’s degree in Business Administration
- 2 + years of recent, hands-on payroll processing experience; global payroll experience is highly regarded.
- Experience with major Payroll and ERP systems (ADP, Workday)
- Certification Professional Payroll (CPP) or Fundamental Payroll Certification (FPC) is a huge plus
- Knowledgeable in payroll tax compliance and multi-state payroll processes
- Proven ability to maintain data confidentiality and demonstrate strong professional integrity.
- Strong attention to detail and ability to manage a proactive, solutions-focused mindset.
- Excellent written and verbal communication skills and the ability to build effective relationships with employees, managers and cross-functional partners.
- Demonstrated ability to roll up sleeves and work with team members in a hands-on capacity
#LI-MF1
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Yext is looking for a detail-oriented, proactive, and technically adept Platform Consultant to join our dynamic Services team. In this role, you will serve as a Yext product expert, working closely with clients to configure the platform, manage data, and deliver exceptional solutions. As a customer-facing team member, you will play a key role in executing implementation tasks, managing project deliverables, and ensuring effective communication with both clients and internal stakeholders throughout the project lifecycle
We value individuals who are fast learners, team contributors, strong communicators, and problem solvers. Ideal candidates have experience configuring or implementing B2B technology, can build positive relationships, and quickly learn the parts of our business.
What You'll Do
Platform Consultants are Yext technical experts. We expect our Platform Consultants to:
- Lead large projects and client accounts as one of our client-facing roles on the Expert Services team (technical project management).
- Advise customers on the application of our technology to achieve brand visibility results (consulting and solution architecture skills)
- Work within our product and cross-functionally with Engineers, Designers, and other Services team members to implement recommended solutions, whether that be for formal implementations or ad-hoc on-going servicing requests/enhancements on the account (tactical client delivery)
Responsibilities:
- Technical Project Management (Manage a Book of Business):
- Facilitate and manage the completion of implementations and/or ad hoc enhancement and maintenance requests/projects for assigned client accounts
- Manage & prioritize multiple inbound client configuration or data management requests and drive to completion
- Interpret client and other stakeholder requests, and effectively communicate these requests to other internal teams as necessary, using appropriate tools and methods to tailor communication to stakeholders as needed.
- Provide status updates on your work and communicate potential risks and opportunities to clients and the account team
- Tactical Client Delivery, Consulting, and solution architecture
- Understand complex technical issues in order to build scalable solutions for our clients
- Create business requirements documents outlining client business rules, requirements, and customizations and ensure accurate configuration of the platform
- Configure the Yext environment (Knowledge Graph, Pages, Listings, Search etc.) to meet customer requirements and business goals. This includes building Connectors (data integrations) and analyzing/importing customer data, and providing quality assurance over the information and content loaded into the Yext Platform
- Serve as a technical subject matter expert on Yext solutions to customers as well as internal teams. This includes providing Brand Visibility guidance (SEO, AIO, GEO) , data modeling/integration best practices, and solution optimization guidance throughout engagements to drive customer return on investment
- Cross-functional communication & team work
- Work directly with the customer via meetings and email communications to identify goals and requirements for assigned projects and drive assignments forward to completion
- Partner closely with the broader account team to ensure we are exceeding client expectations, working cross functionally with account managers, sellers, engineers, and designers to achieve success
- Collaborate with Developers, Designers, Delivery Managers, and other Platform Consultants when applicable to build out customer solutions
- Contribute to internal resources and process improvements, such as identifying potential areas to improve all aspects of the platform and products,
- Test new features and workflows in product releases for a clients configuration, apply new features for client book of business and provide feedback to product management
What You Have
- BA/BS degree in any subject area, or similar college level education
- 3-6 years of experience in Software Implementation, Consulting, or similar client-facing roles - preferably SaaS
- Strong data modeling and technical background (such as website development, data integrations, CRM design and management experience), with demonstrated ability of building scalable technical solutions
- Excellent communication & collaboration skills
- Excellent English, both written and verbal
- Outstanding and effective interpersonal skills; along with strong ability to communicate complex problems
- Ability to thrive in a cross-functional team environment
- Ability to learn new concepts quickly and apply them to your work
- Strong attention to detail, organized, process-driven
- Strong work ethic with the ability to work in a fast-paced and dynamic environment
- Takes pride in providing a high level of service and delivering consistent performance
- Fluency and interest in Artificial Intelligence (AI) usage, optimization, and tool creation.
- Must be available for occasional travel (less than 5%)
Bonus Points
Understanding of any of the following is a plus:
- Relational Databases
- Search Engine Optimization (SEO)
- Generative Engine Optimization (GEO)
- Artificial Intelligence Optimization (AIO)
- Local Digital Marketing
- Agile Software Development
- User Experience Best Practices
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Yext is seeking a high-impact Director of Technical Program & Project Management to lead our most critical enterprise-wide software implementations. As a key leader within our Enterprise Systems and Technology organization, you will be responsible for the end-to-end delivery of complex, large-scale systems such as Salesforce, Zuora, and integrated Financial Systems. The ideal candidate is a seasoned Agile expert who can navigate the complexities of a fast-paced SaaS environment, balancing hands-on Jira mastery with high-level strategic roadmap execution. This role offers a unique opportunity to build scalable processes and lead cross-functional teams through transformative technology shifts.
What You’ll Do
- Lead Large-Scale Implementations: Drive the strategy and execution for major system rollouts and migrations (Salesforce, Zuora, ERP), ensuring seamless integration across the lead-to-cash lifecycle.
- Master the Agile Lifecycle: Act as the lead Scrum Master for technical workstreams, facilitating sprint planning, daily stand-ups, and retrospectives to ensure high-velocity, high-quality delivery.
- Standardize PMO Excellence: Define and refine project management methodologies across the Enterprise Technology organization, establishing best practices for Jira management, documentation, and reporting.
- Cross-Functional Orchestration: Partner with Finance, GTM IT, and Engineering leadership to align technical roadmaps with overarching business goals and growth initiatives.
- Risk & Resource Management: Proactively identify bottlenecks, manage resource allocation, and mitigate risks across multiple concurrent workstreams to ensure on-time and on-budget delivery.
- Stakeholder Communication: Provide transparent, data-driven updates to executive leadership regarding project health, timelines, and ROI on system investments.
- Team Leadership: Mentor and develop project management best practices in the team, fostering a culture of accountability, continuous improvement, and technical excellence.
What You Have
- 10+ years of experience in Technical Program/Project Management, with at least 5 years in a leadership capacity within a public SaaS company.
- Deep Systems Expertise: Proven track record leading large enterprise wide implementations for Salesforce (CRM), Zuora (Billing/RevPro), and/or robust Financial/ERP systems (e.g., NetSuite).
- Agile Authority: Expert-level knowledge of Agile/Scrum methodologies; CSM (Certified Scrum Master) or PMP-ACP is highly preferred.
- Jira Power User: Deep hands-on experience configuring Jira for complex workflows, advanced roadmapping, and executive-level reporting/dashboards.
- Strategic Implementation Lead: Experience managing the "Triple Constraint" (scope, time, cost) for projects involving multi-million dollar budgets and global footprints.
- Business Acumen: Strong understanding of business operations, particularly the "Lead-to-Cash" process and its technical dependencies.
- Exceptional Communication: Ability to translate complex technical requirements into business-friendly language for stakeholders at all levels.
- Leadership experience with a proven ability to partner cross-functionally and on an international, cross-cultural basis.
- Education: Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or a related field.
#LI-JB2
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
As a Director, Customer Success - Healthcare, you will lead a team of CSMs dedicated to driving measurable business outcomes and ensuring customer retention through deep industry expertise. You will set high-level retention goals, manage key performance indicators (KPIs), and foster cross-functional collaboration with Sales, Support, and Services.
In this role, you will develop a team of thought leaders who stay ahead of industry trends and tailor engagements using the client’s language. Partnering closely with Sales leadership, you will enhance forecasting accuracy, proactively identify risks, and implement mitigation strategies. Additionally, you will drive CSM enablement, ensuring presentations and engagements are industry-specific and client-centric while equipping the team with forward-thinking insights and emerging trends.
What You’ll Do
- Own customer retention and upsell strategies within the vertical, ensuring CSMs are presenting value to deliver measurable business outcomes to clients.
- Build a high-performing team of vertical experts who educate and guide clients using industry-specific language and insights.
- Partner with Sales, Support, and Services to align customer success efforts with overall business goals ensuring the voice of the customer.
- Align with sales focusing on forecasting accuracy.
- Successfully navigate high-value accounts to create opportunities for deeper relationships at the C-level, including conducting strategic business reviews and check-in points with clients.
- Develop and coach CSMs to stay ahead of industry trends, enhance their executive presence, and effectively identify and mitigate customer risk.
- Create mechanisms and frameworks that drive efficiency, eliminate bottlenecks, and enable the team to operate at scale.
- Influence discussions with senior leadership across business groups, advocating for customer needs while balancing internal resources and sustainability.
- Handle escalations, trade-offs, and high-impact decisions while simplifying complexity and mitigating risk.
- Set clear performance expectations and hold the team to high standards through accountability-based coaching.
- Foster a strong team culture that prioritizes growth, collaboration, and career development.
- Advocate for team-building efforts that enhance engagement, maintain high employee retention, and create a sense of ownership and purpose within the team.
- Understand and effectively communicate Yext’s value proposition, technology, processes, and partnerships as they related to the growth of the clients
What You Have
- 10+ years in a customer-facing role with a strong track record in customer success, account management, or consulting.
- 2+ years of people management/leadership experience
- Healthcare vertical experience is required
- Proven ability to act independently, set strategic direction, and drive key initiatives forward.
- Strong executive presence with the ability to influence cross-functional stakeholders and senior leadership.
- Experience with forecasting, risk identification, and mitigation in a recurring revenue business.
- Deep analytical skills to assess customer health, retention drivers, and industry trends.
- Demonstrated ability to create scalable processes and best practices that drive efficiency and impact.
- Experience in Digital/Technology Account Management
- Demonstrated partnerships with large clients and proven track record as a trusted advisor to clients
- Deep understanding of the digital marketing industry and available products, in particular the local search space, with the ability to credibly articulate strategic insights for clients that are based on data/research
- Ability to articulate the distinct aspects of products and position them against competitors
- Leadership in developing world class client presentations
- Ability to thrive in a fast pace environment with tight deadlines
- Ability to build and maintain internal working relationships across global offices
- Die hard drive to make clients successful
#LI-MF1
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
A general referral is someone that you know and would endorse as top talent for Yext, but either there is not a specific requisition for you to refer him/her for, or the candidate may be interested in more than one requisition.
Please note: Due to the high volume and time-sensitivity of all referrals submitted for specific and open requisitions, general referrals may not be prioritized by our Recruiting team. General referrals may be contacted at any time by a Recruiter. If you have any questions, please reach out to referrals@yext.com.
#LI-DNI
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Yext is seeking a highly-organized, motivated, and goal-oriented Delivery Manager to join our Services organization.
The Delivery Manager will align with our cross-functional Sales & Client Success pods, own a book of business and will be responsible for the holistic program management of all Services delivered within this book of business. As Delivery Manager, you will ensure the successful deployment of Yext, preparing our customers for long-term value realization from their adoption of Yext’s technology. This role can leverage teams of Product Specialists, Platform Consultants, Designers and Engineers who will implement all Yext Products and perform key product enhancements, bug fixes, Knowledge Administration (both proactive and reactive) to assure that the clients’ solutions are meeting all SLAs and individual SoWs (as applicable).
Responsibilities
Managing a Book of Business - External
- Oversees program management, project management, and delivery of services for clients within their book of business, ensuring delivery meets customer requirements on time and within budget
- Present to external stakeholders outlining project status, highlighting risks, and solving challenges
- Develop, maintain, and execute robust project plans to ensure customers stay within scope and on budget
- Develop relationships with key customers for successful deployments
- Act as escalation-resolution for key accounts regarding Services issues within your book of business
- Provide industry-specific direction for the group of clients for SEO, trends, features, etc.
- Create a strong trusting relationship with the clients
Managing a Book of Business - Internal
- Manage reporting to senior leadership on Services project status, risk mitigation and budget or hour consumption
- Oversee program management, project management, and delivery of services ensuring timely and budget-compliant delivery
- Aid in monitoring, assessing, and mitigating risks to the team’s portfolio of projects
- Build relationships with colleagues in success, services, product, sales, and other delivery stakeholders
- Partner with Sales, Client Success, and Support to ensure client satisfaction within the book of business
- Responsible for an overview of client status reporting across book of business.
Developing PMO Function Routinely review and update internal documentation to reflect changes in company processes and product updates
- Educate internal stakeholders on Services delivery to contribute to scoping accuracy
- Proactively identify strategies to achieve revenue, retention, and customer satisfaction goals
- Provide industry-specific direction for clients regarding SEO, trends, features, etc.
- Ensure the standardization of processes and documentation across the book of business; collaborate with Delivery Managers and Functional Managers for consistency and alignment
- Build, develop & maintain project templates
Contribute to Yext
- Deliver meaningful product feedback to leadership and the product management team
- Assist Client Product Owners in developing client-specific roadmaps and prioritizing work based on the backlog and overall roadmap
Minimum Requirements
- BA/BS degree in any discipline or relevant experience
- 6-8 years of experience in software Implementation, consulting, or similar client-facing roles
- 3-4 years managing client-facing projects
- 3-4 years experience working directly with clients
- Strong client-facing skills (presentation deck development, presentations)
- Excellent program management and project management (including prioritization and organization) skills
- Excellent written and verbal communication skills
- Basic proficiency in data analysis and manipulation with Excel
- Outstanding and effective interpersonal skills; along with strong ability to communicate complex problems
- Detail-oriented, organized, process-driven
- Strong work ethic with the ability to work well under pressure in a dynamic environment
- Ability to thrive in a cross-functional team environment
- Takes pride in providing a high level of service and delivering consistent performance
- Must be available for occasional travel (less than 5%)
- Fluency and interest in Artificial Intelligence (AI) usage, optimization, and tool creation.
Preferred Requirements
- Understanding of any of the following is a plus:
- Relational Databases
- Search Engine Optimization (SEO)
- Generative Engine Optimization (GEO)
- Artificial Intelligence Optimization (AIO)
- Local Digital Marketing
- Agile Software Development
- User Experience Best Practices
#LI-JB2
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Customer Success Manager, Enterprise - Financial Services
Share this job
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
We are looking for a Customer Success Manager, Enterprise - Financial Services, to drive adoption and maximize the value of the Yext platform with a strong commitment to learning. You will be responsible for partnering with Financial Services enterprise-level customers, understanding their priorities and pain points, and ensuring that they optimize their Yext investment. CSMs play an integral role in our business, working closely with sales, solution engineers, product management, and GTM teams.
What You’ll Do
- Manage a portfolio of assigned Financial Services enterprise-level customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
- Be a trusted Partner:
- Build and maintain strong relationships with Yext customers, serving as their primary point of contact for all post-sales activities.
- Work with Yext Support, Product Management, Services, and GTM teams to share customer feedback and act as an internal advocate for our customers
- Be an expert on the Yext platform and products
- Drive Adoption and Optimization:
- Partner with customers to develop and execute strategic success plans, aligning Yext solutions with their business objectives and goals.
- Conduct regular reviews, provide progress updates related to reactive issues and proactive customer initiatives, and demonstrate the value of Yext products and services
- Deliver Industry Insights and Yext Product Expertise:
- Stay up to date with industry trends and best practices and share insights and recommendations with customers
- Share product roadmap with customers, provide guidance on how new Yext features and offerings align with customer’s business objectives and help with achieving KPIs
- Identify Opportunities for Growth:
- Analyzing customer data to identify upsell & cross sell opportunities
- Collaborate with Sales and Solution Engineering to pursue growth opportunities
- Renewals & Risk Management:
- Demonstrate keen situational awareness, adept at deciphering subtle cues and anticipating potential risks ahead of time, taking preemptive measures to mitigate them effectively. Above and beyond attitude to restore and maintain positive sentiment.
- Collaborate with Sales on renewals strategy and plans, leveraging customer analytics and metrics to maintain outlined retention goals
- Provide accurate renewals forecast
What You Have
- BA/BS degree in Sales, Business, Marketing, or Computer Science preferred
- A minimum of 4 years of experience in a strategic CSM role with a proven track record of managing enterprise-level customers within the Financial Services industry.
- Knowledge of digital marketing technologies - social media marketing platforms, digital experience platforms, reputation management, customer experience platforms, marketing performance management
- Familiarity with different listings networks such as Google, Apple, and Facebook and experience with marketing strategy for multi-location businesses
- Work experience in organic search/ local SEO within digital media preferred
- Strong ability to develop insights from performance data and present a value story to key stakeholders
- Experience with subscription GTM approaches for customer success management and renewals
- Proven ability to manage a book of business with high gross retention & predictability
- Customer-centric mindset - put the customer's needs first, actively seek feedback, and continuously strive to improve the customer's experience with the product or service.
- Strategic thinker with strong analytical and problem-solving skills, the ability to anticipate customer needs, and the ability to develop tailored solutions to meet them.
- Solid project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Familiarity with Challenger Sales Methodology is a huge plus.
- Strong negotiation, influencing, and closing skills
- Adaptability and flexibility mindset
- Outstanding interpersonal and communication skills, with the ability to engage and influence customers and partners at all levels
#LI-MF1
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
We are seeking a highly motivated Senior Security Governance Manager to strengthen our cybersecurity program and ensure effective governance across key initiatives. This role will serve as a trusted advisor to the CISO, overseeing cybersecurity risk management, developing control & prioritization frameworks, and creating metrics that measure program maturity, risk assessment/reduction, and business alignment. The ideal candidate is a strategic thinker who can balance governance discipline with business agility, ensuring that security investments deliver measurable outcomes.
What You'll Do
Program Oversight & Governance
● Oversee the execution of cybersecurity initiatives, ensuring alignment with business objectives, compliance obligations, and risk management priorities.
● Develop and maintain a comprehensive security governance framework aligned with industry standards (NIST CSF 2.0, ISO/IEC 27001, or SOC 2).
● Manage the Threat Management program, which assesses, identifies, quantifies, and prioritizes risk reduction.
● Maintain an up-to-date catalog of cybersecurity projects and initiatives, tracking progress, risks, and dependencies to ensure effective management and oversight. Build and facilitate governance channels, such as Risk advisories/meetings, to provide visibility, accountability, and decision-making support.
● Author and enforce technical security policies that are practical, enforceable, and aligned with legal requirements (GDPR, CCPA, etc.).
● Maintain the existing working group meetings to identify new risks, track remediation progress, and manage the threat register.
Prioritization & Strategic Alignment
● Develop and maintain a cybersecurity control & project prioritization framework based on business risk, regulatory requirements, and resource capacity.
● Conduct technical risk assessments of cloud environments, third-party vendors, and internal systems to identify vulnerabilities and mandate remediation.
● Partner with security leaders, IT, Internal Audit, Engineering, and business stakeholders to recommend the sequencing of initiatives that maximize impact.
● Provide the CISO with clear recommendations on project trade-offs and resource allocation before executing projects. These outcomes should be based on outstanding risk to the business.
Metrics & Reporting
● Define and track key performance indicators (KPIs) and key risk indicators (KRIs) to measure the effectiveness of security programs and identify areas for improvement.
● Build executive-level dashboards and reports that translate technical program data into business-relevant insights.
● Support board and executive reporting by providing crisp, data-driven updates on program status and risk posture.
Risk & Compliance Alignment
● Ensure that security initiatives support compliance requirements, as applicable, by partnering with the Security Assurance & Finance team.
● Collaborate with Enterprise Risk Management and Internal Audit teams to maintain alignment between cybersecurity program maturity and business outcomes.
● Act as a bridge between technical teams and senior management, ensuring clear communication of priorities, risks, and progress.
● Influence and educate stakeholders on cybersecurity governance principles and the business value of security investments.
● Mentor team members and foster a culture of accountability and continuous improvement.
What You'll Have
● Proven track record in program management or governance within a security or risk context.
● Strong understanding of cybersecurity frameworks (e.g., NIST CSF, ISO 27001, CIS Controls).
● Experience creating executive-level metrics and dashboards.
● Excellent communication and presentation skills, with the ability to convey technical concepts in business terms.
● Prior experience working in a CISO office or security governance function.
● Familiarity with regulatory and compliance standards across multiple industries.
● Project management certification (PMP, PRINCE2, or similar) or governance certifications (CGEIT, CRISC, CISM).
#LI-JB2
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Yext is seeking a high-impact Director of Billing and Revenue Systems to lead and transform our global billing and revenue technology landscape. Reporting to the VP of Enterprise Technology and Operations, this role is a unique hybrid of strategic leadership and individual technical execution. You will be the primary architect of our Quote-to-Cash transformation, ensuring our systems—specifically Zuora Billing and Revenue—are optimized for our complex B2B enterprise business while remaining agile enough to support B2C motions. The ideal candidate is a visionary leader who doesn't just manage systems, but constantly questions if we are on the right tools for Yext’s future.
What You'll Do
- Strategic Roadmap & Transformation: Define and drive the multi-year vision for billing and revenue systems. Evaluate our current tech stack and lead the transformation of how we utilize our systems to support complex subscription models and high-volume transactions.
- Systems Innovation: Act as the internal subject matter expert for Zuora Billing and Zuora Revenue. Proactively identify system gaps, evaluate emerging technologies, and ensure Yext remains on the cutting edge of financial tech.
- People Leadership: Build, mentor, and lead a high-performing team of systems analysts, fostering a culture of technical excellence and business-centric problem solving.
- Cross-Functional Orchestration: Serve as the strategic bridge between Revenue Accounting, IT, Business Applications, and GTM teams to prioritize requirements and deliver seamless cross-functional integrations.
- Requirements & Systems Design: Lead the end-to-end lifecycle for system enhancements, from facilitating complex requirements gathering sessions with Finance and GTM stakeholders to architecting technical designs; perform hands-on data validation and system testing to ensure logic aligns with both accounting policy and data integrity standards.
- Automation & Scale: Drive radical efficiency across the Lead-to-Cash lifecycle, including advanced quoting, automated provisioning, complex invoicing, and automated revenue recognition.
- M&A Integration: Direct the integration of billing and revenue processes for acquisitions, ensuring data integrity and system consolidation.
- Compliance & Governance: Partner with Internal Audit to maintain a rigorous controls environment (SOX) and lead external audit support for revenue system ITGCs.
- Operational Intelligence: Collaborate with FP&A and GTM leadership to develop real-time dashboards that provide visibility into billings, churn, and revenue health.
What You Have
- 12+ years of experience in financial systems and revenue operations, with at least 5 years in a leadership role within a fast-paced, public SaaS environment.
- Hands-on Technical Mastery: Deep, expert-level experience configuring and optimizing Zuora Billing and Zuora Revenue (RevPro). You should be comfortable diving into the details of the system as an individual contributor while simultaneously leading the team.
- B2B & B2C Fluency: Proven track record supporting complex B2B enterprise contracts alongside higher-volume B2C billing motions.
- Transformation Mindset: Experience leading a major system transformation or "re-implementation" to fix technical debt and improve scalability.
- Tech Stack Breadth: Advanced proficiency with Salesforce (CPQ), NetSuite, and Avalara.
- Regulatory Knowledge: Strong foundational understanding of US GAAP and ASC 606 Revenue Recognition.
- Future-Focused Curiosity: A natural inclination to research industry trends and a "build vs. buy" mentality when evaluating the next generation of Yext’s financial tools.
- Communication Excellence: Ability to present complex technical roadmaps to C-suite executives and translate accounting requirements into technical specifications for developers.
- Business Acumen: Strong understanding of business operations, particularly the "Lead-to-Cash" process and its technical dependencies.
- Exceptional Communication: Ability to translate complex technical requirements into business-friendly language for stakeholders at all levels.
- Leadership experience with a proven ability to partner cross-functionally and on an international, cross-cultural basis.
- Education: Degree in Management Information Systems, Accounting, Computer Science, or a related field.
#LI-JB2
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
As a Mid-Enterprise Account Executive, you’ll play a key role in helping mid-enterprise clients unlock their digital potential through our platform. In this role, you’ll use your skills to identify new opportunities, build relationships, and guide customers toward success through the power of the Yext platform. This is an exciting opportunity for a highly motivated, collaborative, and intellectually curious individual to accelerate their career growth while making a significant impact on both our customers' success and Yext's ambitious growth trajectory.
What You’ll Do
- Lead the full sales cycle, from prospecting to closing, with a focus on securing new business and contributing directly to Yext's growth goals.
- Proactively build and nurture a qualified pipeline through cold outreach, email campaigns, and market research.
- Identify and develop high-potential territories and verticals, crafting strategic go-to-market plans that set us apart from the competition.
- Present Yext’s comprehensive suite of solutions to senior executives, clearly demonstrating the business impact and ROI of our platform.
- Collaborate cross-functionally with Sales Engineers, Professional Services, and internal teams to ensure exceptional customer satisfaction, driving long-term relationships and expansion opportunities.
- Accurately forecast sales activity and consistently deliver against key performance indicators.
- Represent Yext as a brand ambassador at industry events and in customer interactions.
What You Have
- 2+ years of progressive B2B sales, account management, or business development experience, ideally within the high-growth SaaS industry
- Proven success managing complex sales cycles and closing deals with Fortune 1000 or similarly sized companies.
- A history of consistently exceeding sales quotas and driving new business opportunities
- Experience engaging and influencing senior executives, with excellent presentation, verbal, and written communication skills
- A strategic, solution-oriented mindset and the ability to work independently and collaboratively
- Familiarity with Salesforce, MEDDPICC, or similar sales methodologies
- BA/BS degree or equivalent experience
#LI-JF1
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
The Systems & Networking team is responsible for designing and maintaining the foundational infrastructure that powers the entire Yext platform. Our core mission is to create reliable, predictable, and secure infrastructure within both our co-location facilities and cloud environments. We achieve this by integrating the best open-source and commercial technologies into an architecture that all Yext teams can leverage for developing, supporting, and maintaining the platform. Furthermore, we provide guidance to various teams on how to optimally utilize this infrastructure.
What You'll Do
- Develop sophisticated systems that automate the building, testing, and operation of our infrastructure so that we can focus our attention on the things that matter.
- Work with talented software teams to optimize performance, and increase reliability of our applications, ensuring our infrastructure doesn’t skip a beat.
- Build comprehensive & secure self service functionalities that lets engineering teams move faster.
- Design and build our tools for monitoring and alerting to administer and comprehend increasing numbers of services.
- Define a set of standards that services should meet, and implement the capabilities to measure and score us on these.
- Diagnose and solve problems across the application, network, and infrastructure stacks in a predominantly Linux environment.
What You’ll Have
- BA/BS in Computer Science, Engineering, or equivalent practical experience.
- 2–5 years of experience in a Site Reliability Engineering (SRE), Software Engineering (SWE), DevOps, Platform, or related role.
- Proven experience in designing, building, testing, monitoring, and automating secure distributed systems and networks.
- Possesses an automation-first mindset when developing and testing infrastructure.
- Strong interest in Platform Engineering, applying a customer and product-centric approach to building internal platforms.
- Enjoys knowledge sharing and thrives in a collaborative team environment.
Bonus Points
- Proficiency in programming languages such as Python, Go, Java, or similar.
- Working knowledge of major cloud platforms (AWS, GCP, or Azure).
- Experience with container orchestration using Kubernetes.
- Familiarity with Docker containers.
- Experience with Infrastructure as Code (IaC) tools (e.g., Ansible, Terraform, Terragrunt).
- Operations experience with the HashiStack (Nomad, Consul, Vault).
- Experience with Linux operating systems like RHEL/CentOS.
- Knowledge of version control systems (e.g., git, GitHub, Bitbucket).
- Basic understanding of networking concepts.
#LI-JB2
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Yext is looking for a Senior Human Resources Business Partner who will be responsible for driving a diversity of HR efforts, focusing on programs like learning and development, employee engagement, and retention. This role will be responsible for working with leaders to help set a people strategy and translating that into action. This person will also be responsible for championing the Yext culture!
What You’ll Do
- Partner with business leaders to develop and execute people strategies that support organizational objectives and drive business results.
- Provide strategic guidance on organizational design, workforce planning, talent development, and compensation decisions.
- Act as a trusted advisor to managers and functional leaders, influencing decision-making on complex people-related matters.
- Lead core HR processes including performance management, compensation planning, and employee engagement initiatives.
- Coach and develop leaders to enhance leadership effectiveness, team performance, and employee development.
- Identify organizational and talent gaps and implement scalable solutions to address them.
- Serve as a key escalation point for employee relations matters, providing guidance and resolution strategies.
- Proactively manage legal and organizational risk by ensuring adherence to company policies, employment laws, and regulatory requirements.
- Partner with leadership and legal teams as needed to address sensitive employee matters.
What You Have
- 7–9 years of progressive Human Resources experience, including HR Business Partnering.
- Demonstrated experience advising managers and functional leaders on people strategy and organizational decisions.
- Strong analytical and problem-solving skills, with the ability to synthesize data and develop practical solutions.
- High level of integrity, discretion, and ability to handle confidential information.
- Experience with employee relations, employment law, and performance management processes.
- Strong coaching and influencing skills with the ability to build trusted relationships across all levels of an organization.
- Excellent verbal and written communication skills.
- Proficiency in Excel and PowerPoint.
Bonus Points
- Experience working within a fast-paced or high-growth organization.
#LI-PV1
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Ready to apply?
Apply to Yext