Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Billing Coordinator position in our White Plains, NY Office.

This position offers a flexible, hybrid working arrangement.

Key Responsibilities:

• Supporting all billing operations of the firm
• Utilization of accounting and payables software programs to perform duties and responsibilities
• Ensuring that all tasks and duties completed are done within the firm’s set guidelines and policie
• Accurately and timely completing assignments
• Communicating with claims examiners and clients regarding billing inquires
• Researching and responding to inquiries from attorneys and support staff
• Displaying a positive, high-energy attitude within our team environment
• Reviewing and editing pre-bills in response to attorney and support staff requests
• Executing complex bills (i.e., multiple discounts, split-party billing, preparation of electronic bills)
• Creating, printing and verifying the accuracy of invoices prepared for clients
• Reviewing and verifying the accuracy of supporting documentation as required
• Assisting with obtaining information required for e-billing and liaising with e-billing coordinators
• Reviewing and analyzing rejected invoices and assisting with their resolution
• Recording and tracking of retainer funds as directed by attorney
• Processing write-offs per Firm policy
• Assistance with the creation and distribution of daily, weekly, monthly reports
• Assisting with year-end closing and reporting as required
• Assisting with special projects on various issues as needed

Qualifications

• Aderant experience required
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Strong analytical, problem-solving and & productivity skills
• Excellent time management skills and the ability to work flexible hours to meet deadlines
• Ability to function well in a high-paced environment with shifting priorities
• Ability to maintain confidentiality, and to exercise discretion and good judgment
• Proficiency in Microsoft Office applications
• Knowledge of bookkeeping procedures (posting, balancing, debits/credits and journal entries)
• Proficiency in basic accounting principles and the ability to perform mathematical functions
• Knowledge of iManage document management software a plus, but not mandatory
• Knowledge of e-billing middleware sites is a plus, but not mandatory
• Knowledge of AS400 system is a plus, but not mandatory
• College graduate with internship/work experience

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Business Intake Coordinator position in our White Plains, NY Office.

This position offers a flexible, hybrid working arrangement.

Key Responsibilities:

• Manages and tracks all client implementations on applicable electronic billing systems. Effectively liaising with attorneys, clients, middleware vendors and other administrative teams to meet the timeline for implementation and the specific electronic billing system requirements
• Monitor all active matter transitions to e-billing, prioritizing and ensuring their timely completion
• Identifying and documenting compliance requirements for each client’s e-billing process
• Coordinating client guideline review and implementation
• Reviews new matters to ensure all relevant electronic billing information is properly entered into the billing system so that invoices are ready to submit electronically when approved. Follows up with partners, secretaries, and clients, as appropriate, to obtain the required information
• Assesses implementation process for improvements and possible efficiencies
• Participating in firm-wide and departmental compliance projects and initiatives
• Performing other duties as assigned
• Processing write-offs per Firm policy
• Assistance with the creation and distribution of daily, weekly, monthly reports

Qualifications

• Bachelor’s degree and internship/work experience or 1-3 years’ experience in legal e-billing may substitute for education
• Knowledge of legal billing and Middleware systems preferred but not required (i.e. Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker)
• Intermediate knowledge of Microsoft Excel and Outlook is preferred
• Strong reading comprehension, analytical and problem solving skills
• Ability to exercise proper judgment
• Ability to produce detailed and accurate work products
• Ability to organize and prioritize work in a fast-paced and high volume environment to meet deadlines and daily requirements
• Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients
• Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature
• Ability to identify issues and oversee the execution of resourceful solutions
• Willingness to learn and develop new skills
• Experience in project management a plus
• Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats (specifications, limitations, etc.) a plus

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Accounts Receivable Collector position.

This position offers a hybrid working arrangement.

The Position

This is an excellent opportunity for recent college graduates with about a year or more of professional office experience looking to take on a fast-paced role in a national law firm, as well as more experienced candidates with hands-on A/R experience looking to continue to develop their skills.

Key Responsibilities

• Produce written documents (e.g. e-mails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances.
• Review and reconcile payment applications by analyzing historical information.
• Telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria.
• Tracking website status of invoices that are submitted electronically.
• Confirming that payments have been received from electronically submitted invoices including successfully appealed items.
• Record all collection activities within the assigned database.
• Communicate all collection activities with the assigned Partner.
• Analyze partial payments received from Clients and participate in the appeal process and write-offs.
• Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and Client Contacts.
• Regularly inform management on all progress and significant developments in the performance of primary responsibilities.
• Independently produce quality work products.

Qualifications

• Preferred Education & Experience:  Associate or Bachelors degree OR High School Diploma or GED Equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable
• Industry Knowledge: Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes.
• Technical Proficiency: 
  • Creating a basic worksheet 
  • Data entry and data formatting
  • Performing calculations in an Excel worksheet by using basic formulas such as SUM
  • Identifying, sorting, and filtering data
  • Modifying the appearance of a worksheet including adjusting the layout, margins, font size, and print size.
  • VLOOKUP, XLOOKUP, pivot tables, conditional formatting
• BillBlast experience
• Strong command of Microsoft Office, specifically Outlook and Excel.  Excel must have knowledge is as follows:
• Aderant, AS400 and Minisoft ARCS is advantageous but not required.
• Organizational Skills: Proven ability to prioritize and organize assigned tasks in a dynamic, high-volume environment while maintaining productivity.
• Communication: Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients.  Additionally, ability to read cursive.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Rate Coordinator position. 

This position offers a hybrid working arrangement.

The Position

A Law Firm Rate Coordinator (RC) supports the Director of Pricing and Rate Supervisor with rate inquiries, maintaining rate structures, and ensuring the accuracy, integrity, and compliance of client rates within the firm's financial systems (SurePoint, Aderant).

Key Responsibilities:

• Rate Inquiries: Monitor, prioritize and respond to all rate inquiries in a timely manner, escalating complex issues as appropriate.
• Rate Management: Set up, maintain, and update standard rate arrangements, discounts and fixed-fee arrangements in the billing system.
• Compliance & Analysis: Review Client engagement letters, Letters of Understanding, Outside Counsel Guidelines (OCGs), and any other client correspondence to interpret rate requirements, summarize key terms, and implement compliant rate structures in the most efficient and beneficial way available.
• E-billing Coordination: Partner with the firm's Revenue Team (RT) to provide documentation supporting implemented rates and assist in resolving   e-billing rate rejections and discrepancies.
• Data Integrity & Reporting: Maintain accurate timekeeper and rate data, perform regular audits, and generate reports to rate compliance, exceptions and approvals.
• Cross-Functional Communication: Liaise with attorneys, Revenue Team members, and the pricing team to resolve rate-related inquiries and discrepancies efficiently.

Qualifications:

• Bachelor's degree or equivalent training
• 1-3 years of experience in a legal billing environment
• Experience using Aderant required
• Intermediate proficiency in Microsoft Excel (including formulas and data review) and Outlook
• Strong reading comprehension, analytical and problem-solving skills
• Demonstrated ability to exercise proper judgment and maintain confidentiality
• Strong attention to detail with the ability to produce detailed and accurate work products
• Ability to manage competing priorities in a fast-paced and high-volume environment, to meet deadlines and daily requirements
• Strong written and verbal communication skills and the ability to effectively communicate with all levels of personnel, attorneys, staff, vendors and clients
• Commitment to providing high-quality internal and external client service
• Ability to identify issues and contribute practical and efficient solutions
• Interest in learning and developing new skills
• Project management experience a plus

Why Should You Apply?

• Excellent Benefits including a 401k match
• Generous PTO plan
• Excellent growth and advancement opportunities
• Corporate Discount Plans

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our e-Billing/Budget Compliance Administrator position. 

The position can be based in either our White Plains, NYC (Midtown or Downtown), Stamford, CT or Madison, NJ offices. We are amenable to remote candidates in states where we have offices.

Key Responsibilities:

• Assist attorneys with the preparation of budgets utilizing the firm's proprietary budget application
• Training partners and support staff on the firm's proprietary budget application
• Submit budgets on various middleware sites
• Submit accruals per client guidelines and update accrual schedules accordingly
• Research and resolve all new budget related issues
• Research budget rejections and coordinate with attorneys/clients to resubmit budget
• Analyze exhausted budgets and determine if an updated budget is necessary; coordinate with attorneys as necessary
• Monitor and report on all budget statuses
• Handle all issues identified in budget related compliance reports
• Monitor E-billing mailbox and handle all budget related requests in a timely manner
• Maintain internal database of e-billed clients and their budgeting requirements
• Document and update reference materials for all aspects of the e-billing budget process as necessary
• Escalate issues as needed to Supervisor, Manager and Director
• Interact with internal clients (Partners, Associates, Legal Assistants) and external clients (Insurance companies and middleware vendors) as necessary
• Performs other duties as assigned

Qualifications

• Undergraduate degree desired. Candidates with significant experience may be considered.
• Advanced Excel skills ; experience with formulas, VLOOKUP and pivot tables preferred
• Ability to work independently and under pressure in a professional environment
• High level analytical and problem solving skills
• Very organized and able to handle multiple tasks effectively
• Excellent customer service and communication skills
• Strong reading comprehension and writing skills
• Knowledge of legal e-Billing and Middleware systems preferred

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Accounts Receivable Collector position in our firm's White Plains, NY Office. 

This position offers a hybrid working arrangement.

The Position

This is an excellent opportunity for recent college graduates with about a year or more of professional office experience looking to take on a fast-paced role in a national law firm, as well as more experienced candidates with hands-on A/R experience looking to continue to develop their skills.

Key Responsibilities:

• To produce written documents (e.g. e-mails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances.
• Review and reconcile payment applications by analyzing historical information.
• Telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria.
• Tracking website status of invoices that are submitted electronically.
• Confirming that payments have been received from electronically submitted invoices including successfully appealed items.
• Record all collection activities within the assigned database.
• Communicate all collection activities with the assigned Partner.
• Analyze partial payments received from Clients and participate in the appeal process and write-offs.
• Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and Client Contacts.
• Regularly inform management on all progress and significant developments in the performance of primary responsibilities.
• Independently produce quality work products.

Qualifications

• Preferred Education & Experience:  Associate or Bachelors degree OR High School Diploma or GED Equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable
• Industry Knowledge: Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes.
• Technical Proficiency: 
  • Creating a basic worksheet 
  • Data entry and data formatting
  • Performing calculations in an Excel worksheet by using basic formulas such as SUM
  • Identifying, sorting, and filtering data
  • Modifying the appearance of a worksheet including adjusting the layout, margins, font size, and print size.
  • VLOOKUP, XLOOKUP, pivot tables, conditional formatting
• BillBlast experience
• Strong command of Microsoft Office, specifically Outlook and Excel.  Excel must have knowledge is as follows:
• Aderant, AS400 and Minisoft ARCS is advantageous but not required.
• Organizational Skills: Proven ability to prioritize and organize assigned tasks in a dynamic, high-volume environment while maintaining productivity.
• Communication: Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients.  Additionally, ability to read cursive.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our e-Billing Administrator position in our New York Office.

This role can be fully remote from anywhere in the country that Wilson Elser has an office or on site in White Plains.

The Position

Wilson Elser currently seeks an E-Billing Administrator to be responsible for key phases of the e-billing process, including, bill submission, follow-up on rejected items, and acceptance tracking. This exciting role offers growth and learning opportunities for a motivated recent college graduate, or individual who has professional work experience and is seeking to advance their career.

Key Responsibilities:

• Execute electronic submission of client invoices via various e-billing middleware systems
• Identify, troubleshoot and resolve issues that arise during the invoice submission process
• Coordinate with attorneys, clients and administrative staff for resolution and maintenance tasks associated with client e-billing requirements
• Clearly communicate escalated issues as needed to Supervisor, Manager and Director
• Professionally liaise with team members, attorneys and upper management
• Track statuses of submitted invoices to ensure payment from client
• Maintain internal database of e-billed clients and their compliance requirements
• Document and update reference materials for all aspects of the e-billing process as necessary
• Assist with partner and client inquiries in a timely manner
• Provide updates and financial analysis to attorneys, clients and administrative staff as requested
• Participate in firm-wide and departmental projects and initiatives
• Perform other duties as assigned

Qualifications

• 1+ years of e-billing experience within a corporate law department or law firm
• Must have experience with BillBlast
• Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker)
• Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats a plus.
• Proficiency with Windows-based software and Microsoft Word, Excel and Outlook
• Strong reading comprehension, analytical and problem-solving skills
• Ability to exercise proper judgment
• Ability to produce detailed and accurate work products
• Ability to organize and prioritize work in a fast-paced and high-volume environment to meet deadlines and daily requirements.
• Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients.
• Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature.
• Ability to identify issues and oversee the execution of resourceful solutions
• Willingness to learn and develop new skills

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our e-Billing Administrator position in our White Plains Office.

This role can be fully remote from anywhere in the country that Wilson Elser has an office or on site in White Plains.

The Position

Wilson Elser currently seeks an E-Billing Administrator to be responsible for key phases of the e-billing process, including, bill submission, follow-up on rejected items, and acceptance tracking. This exciting role offers growth and learning opportunities for a motivated recent college graduate, or individual who has professional work experience and is seeking to advance their career.

Key Responsibilities:

• Execute electronic submission of client invoices via various e-billing middleware systems
• Identify, troubleshoot and resolve issues that arise during the invoice submission process
• Coordinate with attorneys, clients and administrative staff for resolution and maintenance tasks associated with client e-billing requirements
• Clearly communicate escalated issues as needed to Supervisor, Manager and Director
• Professionally liaise with team members, attorneys and upper management
• Track statuses of submitted invoices to ensure payment from client
• Maintain internal database of e-billed clients and their compliance requirements
• Document and update reference materials for all aspects of the e-billing process as necessary
• Assist with partner and client inquiries in a timely manner
• Provide updates and financial analysis to attorneys, clients and administrative staff as requested
• Participate in firm-wide and departmental projects and initiatives
• Perform other duties as assigned

Qualifications

• 1+ years of e-billing experience within a corporate law department or law firm
• Must have experience with BillBlast
• Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker)
• Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats a plus.
• Proficiency with Windows-based software and Microsoft Word, Excel and Outlook
• Strong reading comprehension, analytical and problem-solving skills
• Ability to exercise proper judgment
• Ability to produce detailed and accurate work products
• Ability to organize and prioritize work in a fast-paced and high-volume environment to meet deadlines and daily requirements.
• Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients.
• Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature.
• Ability to identify issues and oversee the execution of resourceful solutions
• Willingness to learn and develop new skills

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our e-Billing/Budget Compliance Administrator position. 

The position can be based in either our White Plains, NYC (Midtown or Downtown), Stamford, CT or Madison, NJ offices. We are amenable to remote candidates in states where we have offices.

Key Responsibilities:

• Assist attorneys with the preparation of budgets utilizing the firm's proprietary budget application
• Training partners and support staff on the firm's proprietary budget application
• Submit budgets on various middleware sites
• Submit accruals per client guidelines and update accrual schedules accordingly
• Research and resolve all new budget related issues
• Research budget rejections and coordinate with attorneys/clients to resubmit budget
• Analyze exhausted budgets and determine if an updated budget is necessary; coordinate with attorneys as necessary
• Monitor and report on all budget statuses
• Handle all issues identified in budget related compliance reports
• Monitor E-billing mailbox and handle all budget related requests in a timely manner
• Maintain internal database of e-billed clients and their budgeting requirements
• Document and update reference materials for all aspects of the e-billing budget process as necessary
• Escalate issues as needed to Supervisor, Manager and Director
• Interact with internal clients (Partners, Associates, Legal Assistants) and external clients (Insurance companies and middleware vendors) as necessary
• Performs other duties as assigned

Qualifications

• Undergraduate degree desired. Candidates with significant experience may be considered.
• Advanced Excel skills ; experience with formulas, VLOOKUP and pivot tables preferred
• Ability to work independently and under pressure in a professional environment
• High level analytical and problem solving skills
• Very organized and able to handle multiple tasks effectively
• Excellent customer service and communication skills
• Strong reading comprehension and writing skills
• Knowledge of legal e-Billing and Middleware systems preferred