We are seeking a Revenue Accounting Manager to join our revenue accounting team at Navan in our Dallas office. This individual will have experience working cross functionally, managing internal and external audit requests, and performing technical accounting analysis to ensure compliance with ASC 606 and US GAAP. The ideal candidate is a proactive problem-solver with strong technical accounting skills and a commitment to process improvement and automations. This role is ideal for someone who excels in processing large amounts of financial data and challenging the status quo.

What You'll Do: 

• Perform contract review to ensure compliance with ASC 606 and prepare related revenue schedules for complex transactions to verify revenue contracts have been accurately recorded. 
• Research and prepare technical accounting memos to document revenue recognition positions and complex transactions within the revenue cycle. 
• Partner with the Order-to-Cash team to ensure all contracts are accurately processed and accounted for. 
• Prepare and/or review revenue-related footnote disclosure schedules for external financial reporting (10-Q/10-K), ensuring completeness and accuracy. 
• Own journal entries and accounting reconciliations within the revenue close cycle. 
• Support external and internal audits by providing documentation, analysis, and explanations of revenue-related transactions.
• Ensure appropriate application of internal controls related to the revenue cycle to ensure SOX compliance. 
• Drive process improvements and automations within the revenue recognition cycle to enhance efficiency and scalability. 
• Provide revenue reporting and analysis to senior leadership and other stakeholders.
• Flexibility to adapt to changing priorities and projects.
• A strong team player that participates in accomplishing team goals.

What We're Looking For:

• Bachelor’s degree in accounting or finance
• CPA license strongly preferred
• 5+ years of experience in accounting with exposure to ASC 606
• 2+ years auditing experience at a public accounting firm
• Strong, in-depth understanding of ASC 606 and US GAAP and the proven ability to research technical accounting topics
• Experience building, documenting, and operating SOX-compliant processes 
  
  

Professional Skills

• • Strong analytical and problem-solving skills
  • Exceptional organizational, verbal, and written communication skills
  • Demonstrated ability to work independently, manage multiple priorities effectively, and exhibit flexibility

Technical Skills: 

• • Intermediate to advanced proficiency with Microsoft Office, especially Excel, is required
  • Experience with Netsuite or other ERP systems is a plus
  • Experience with analytics and automation tools is a plus (e.g. Alteryx, Thoughtspot, Tableau)
  • Proven ability to quickly learn and work with various software platforms 

We are seeking a Revenue Accounting Manager to join our revenue accounting team at Navan in our Dallas office. This individual will have experience working cross functionally, managing internal and external audit requests, and performing technical accounting analysis to ensure compliance with ASC 606 and US GAAP. The ideal candidate is a proactive problem-solver with strong technical accounting skills and a commitment to process improvement and automations. This role is ideal for someone who excels in processing large amounts of financial data and challenging the status quo.

What You'll Do: 

• Perform contract review to ensure compliance with ASC 606 and prepare related revenue schedules for complex transactions to verify revenue contracts have been accurately recorded. 
• Research and prepare technical accounting memos to document revenue recognition positions and complex transactions within the revenue cycle. 
• Partner with the Order-to-Cash team to ensure all contracts are accurately processed and accounted for. 
• Prepare and/or review revenue-related footnote disclosure schedules for external financial reporting (10-Q/10-K), ensuring completeness and accuracy. 
• Own journal entries and accounting reconciliations within the revenue close cycle. 
• Support external and internal audits by providing documentation, analysis, and explanations of revenue-related transactions.
• Ensure appropriate application of internal controls related to the revenue cycle to ensure SOX compliance. 
• Drive process improvements and automations within the revenue recognition cycle to enhance efficiency and scalability. 
• Provide revenue reporting and analysis to senior leadership and other stakeholders.
• Flexibility to adapt to changing priorities and projects.
• A strong team player that participates in accomplishing team goals.

What We're Looking For:

• Bachelor’s degree in accounting or finance
• CPA license strongly preferred
• 5+ years of experience in accounting with exposure to ASC 606
• 2+ years auditing experience at a public accounting firm
• Strong, in-depth understanding of ASC 606 and US GAAP and the proven ability to research technical accounting topics
• Experience building, documenting, and operating SOX-compliant processes 
  
  

Professional Skills

• • Strong analytical and problem-solving skills
  • Exceptional organizational, verbal, and written communication skills
  • Demonstrated ability to work independently, manage multiple priorities effectively, and exhibit flexibility

Technical Skills: 

• • Intermediate to advanced proficiency with Microsoft Office, especially Excel, is required
  • Experience with Netsuite or other ERP systems is a plus
  • Experience with analytics and automation tools is a plus (e.g. Alteryx, Thoughtspot, Tableau)
  • Proven ability to quickly learn and work with various software platforms 

We’re seeking Associate Account Executives (AAE) to work strategically with Up-Market Account Executives (EAE) to drive sales activity through the early, middle and late stages of a deal to generate closed-won business. 

This is a unique opportunity to work directly with veteran AEs and get intimate exposure to the sales playbook ultimately preparing you for an exciting growth path in your sales career. At Navan, you'll be at the forefront of innovation, connecting cutting-edge travel and expense solutions with industry-leading companies. 

What You'll Do:

• Early-stage sales activity: prospect research, tailored email and phone call outreach, setting and conducting discovery calls, logging and tracking daily activities 
• Mid-stage sales activity: Mapping prospect org and conducting targeted outreach to identified stakeholders, provide AE with intel from continued research, nurture relevant contacts, participate in MEDDPICCs and create action plans w/ AE 
• Late-stage sales activity: Prepare external presentation material with AE, prepare internal brief material with AE, coordinate with AM/launch team for proper handoff

What We're Looking For:

• 2+ years of progressive experience working in client facing role(s) interacting with high-level stakeholders (C Suite, VPs, Directors) 
• Demonstrated project-management experience 
• Hands on experience in data analysis to drive process efficiencies 
• Experience using tools like Salesforce
• Passion for business and mapping out solutions 

We believe “It’s all about the user. All of them.” We’re passionate about providing a seamless one-stop experience for business travelers, no matter how they travel, where they stay, or where they’re going.

We are looking for a Staff Full-Stack Engineer to lead the design and development of mission-critical product features and services that power our platform, used daily by thousands of travelers worldwide. You will play a pivotal role in shaping technical direction, mentoring engineers, and driving cross-team initiatives to deliver scalable, reliable, and user-focused solutions.

What You’ll Do

• Lead technical strategy and architecture for core backend and frontend components of the platform, ensuring scalability, reliability, and performance.
• Own complex domains end-to-end: from design through development, launch, and ongoing evolution of key microservices and customer-facing features.
• Influence cross-functional teams (engineering, product, design) by aligning technical execution with business goals and long-term product vision.
• Raise the technical bar through code reviews, architectural guidance, and fostering best practices in testing, monitoring, and documentation.
• Mentor and coach engineers across the organization, helping to grow technical skills and leadership capabilities.
• Partner with leadership to define and execute a multi-year technical roadmap, ensuring that platform investments support company growth at scale.
  
  

What We’re Looking For

• 5+ years of software development experience, with deep expertise in both backend and frontend systems.
• Strong programming skills and CS fundamentals, with mastery in at least one backend language (Java, Python, etc.) and modern frontend frameworks (React, Angular, TypeScript).
• Proven experience designing and evolving large-scale distributed systems and microservice architectures.
• Demonstrated ability to own technical domains, making architectural trade-offs and long-term design decisions.
• Experience driving cross-domain initiatives, coordinating with multiple teams to deliver cohesive solutions.
• Track record of mentoring engineers, leading technical discussions, and influencing outcomes at an organizational level.
• Experience with cloud platforms (AWS preferred), CI/CD pipelines, and modern DevOps practices.
• Passion for solving complex problems, continuously learning, and delivering customer-focused innovations.
• Excellent communication skills with the ability to influence technical and non-technical stakeholders alike.
  
  

Pacific or Central Time (San Francisco, Austin, or Remote)

Mid May - August 1 (with possibility to extend)

Ten years ago Navan started as a radical disruptor in a boring and complacent industry. Now, we’re a major player in corporate travel and expense, leading the category with truly impressive proprietary tech. On the backbone of the best product in the market, we’re building a world class brand. Our mission is to make travel easy for every frequent traveler. 

Our lean creative team punches above its weight. You’ll join a group of writers, designers and marketers to build Navan’s visual identity and execute across our marketing channels. We’ll look to you to create stunning visual graphics through all stages of the customer journey, supporting brand, social, demand gen, lifecycle, internal projects, and more. You’ll flex from everyday work to high-visibility, high-impact projects.

Your portfolio should showcase creative ideation and execution of stellar designs. We’re looking for someone who can take initiative, be scrappy when needed, and is excited to push this brand forward. You should be able to understand the brand and bring it to life for different audiences. 

Join us! The company is growing, we have momentum in the market, and we have a ton of energetic folks making it happen every day.  

What You'll Do:

• Develop the Navan brand and maintain a cohesive visual identity, ensuring consistency across all marketing touchpoints
• Design and produce high-quality marketing materials, including digital assets, print collateral, social media graphics, and presentation decks
• Collaborate with cross-functional teams to ensure brand consistency and alignment with overall business goals
• Stay current with industry trends, design techniques, and emerging technologies to continuously improve the quality and effectiveness of our brand design
• Manage multiple projects simultaneously, ensuring deadlines are met and deliverables exceed expectations

What We're Looking For

• A robust portfolio showcasing design and creative excellence
• 5+ years of experience in brand design
• Expertise in Figma, Adobe Creative Suite, and Google products
• Strong understanding of typography, color theory, and layout design
• Excellent communication and presentation skills, with the ability to articulate design decisions and rationale
• A creative thinker with a proactive approach to problem-solving
• Animation skills are a plus

At Navan, recruiting is our #1 growth priority. We are searching for a dynamic, creative Enterprise Sales Recruiter to scale our Enterprise sales teams across the US, with a primary focus on the West Coast (SF) and Central Region (ATX). This isn’t your average recruiting role, we want someone who thinks and works like a sales pro, unearthing top talent and driving hiring success at the speed our business demands.

What You’ll Do:

• Own the end-to-end recruitment process for Enterprise sales roles; hunting, engaging, and closing “A players” (top 1% performers) who will drive our sales success.
• Partner hand-in-hand with Regional Directors, the VP of Enterprise NA, and our CRO becoming an extension of the sales team and a trusted advisor on all things hiring.
• Design and execute creative sourcing strategies, using both classic methods and out-of-the-box approaches to build world-class talent pipelines.
• Relentlessly pursue the best candidates, never taking “no” for an answer, and skillfully position our opportunities to win over top performers.
• Manage multiple priorities with finesse, staying organized, detail-obsessed, and consistently delivering a standout candidate experience.
• Collaborate with interview teams to ensure a seamless, engaging, and highly selective interview process that reflects our high standards.
• Track metrics, learn quickly, and pivot as needed in our fast-evolving environment.

About You:

• 3+ years of experience successfully recruiting enterprise sales talent in a high-growth, fast-paced company.
• Proven ability to identify and attract elite sales professionals, you know how to build a winning pitch! 
• Creative, resourceful, and bold in your sourcing tactics, you thrive on the hunt and don’t shy away from challenges.
• Strong sales instincts: persistent, persuasive, and expert at closing top candidates.
• Highly organized, detail-oriented, and able to juggle multiple searches. 
• Collaborative and influential with business leaders at all levels; you understand what drives them and how to add value.
• Laser-focused on both client and candidate experience, adaptable to change, and always operating with a sense of urgency.

If you’re ready to recruit like a top seller—combining creativity, relentless drive, and exceptional organizational skills then let’s talk! Join us and help shape the future of Navan’s world-class sales organization. 

At Navan, recruiting is our #1 growth priority. We are searching for a dynamic, creative Enterprise Sales Recruiter to scale our Enterprise sales teams across the US, with a primary focus on the West Coast (SF) and Central Region (ATX). This isn’t your average recruiting role, we want someone who thinks and works like a sales pro, unearthing top talent and driving hiring success at the speed our business demands.

What You’ll Do:

• Own the end-to-end recruitment process for Enterprise sales roles; hunting, engaging, and closing “A players” (top 1% performers) who will drive our sales success.
• Partner hand-in-hand with Regional Directors, the VP of Enterprise NA, and our CRO becoming an extension of the sales team and a trusted advisor on all things hiring.
• Design and execute creative sourcing strategies, using both classic methods and out-of-the-box approaches to build world-class talent pipelines.
• Relentlessly pursue the best candidates, never taking “no” for an answer, and skillfully position our opportunities to win over top performers.
• Manage multiple priorities with finesse, staying organized, detail-obsessed, and consistently delivering a standout candidate experience.
• Collaborate with interview teams to ensure a seamless, engaging, and highly selective interview process that reflects our high standards.
• Track metrics, learn quickly, and pivot as needed in our fast-evolving environment.

About You:

• 3+ years of experience successfully recruiting enterprise sales talent in a high-growth, fast-paced company.
• Proven ability to identify and attract elite sales professionals, you know how to build a winning pitch! 
• Creative, resourceful, and bold in your sourcing tactics, you thrive on the hunt and don’t shy away from challenges.
• Strong sales instincts: persistent, persuasive, and expert at closing top candidates.
• Highly organized, detail-oriented, and able to juggle multiple searches. 
• Collaborative and influential with business leaders at all levels; you understand what drives them and how to add value.
• Laser-focused on both client and candidate experience, adaptable to change, and always operating with a sense of urgency.

If you’re ready to recruit like a top seller—combining creativity, relentless drive, and exceptional organizational skills then let’s talk! Join us and help shape the future of Navan’s world-class sales organization. 

Navan is looking for a best in class Senior Sales Recruiter to come in and help recruit and scale our expense sales teams across the US. You will play a key role in partnering across the business on the best hiring, interviewing, and closing strategies. You will set high recruiting standards with a focus on candidate experience at all stages of the recruiting cycle. On a daily basis you will partner with our hiring leaders but also work closely with our CRO. Recruiting is our #1 priority we simply can not grow our business without it. 

The ideal candidate has a proven track record of hiring "A players" and ideally comes from a MEDDPICC run sales organization. You should understand the sales ecosystem, have a strong sense of urgency; process-driven, detail-oriented, and eager to take on the challenge of helping us rapidly grow our company. You need to be comfortable with ambiguity and can pivot when needed. Our team partners very closely with the business, you need to understand what drives them to be successful in this role - you are an extension of the sales team. We're sales people we just happen to work in talent. 

What You'll Do:

• Manage full cycle recruiting process: identify, engage, and evaluate top sales candidates.
• Demonstrated experience sourcing "A players" 
• Be a thought partner to executives and stakeholders to develop strategies, make critical decisions, and drive creative approaches for recruiting top talent across the company
• Act as an advocate for both clients and candidates; establish regular touch points and maintain thorough follow through
• Utilize existing tools to source and discover creative ways to engage candidates
• Work closely with interview teams to create; an exceptional candidate interview process and experience 

 What We're Looking For:

• 3+ years of sales recruiting in a fast-paced, high-growth environment
• Ideally come from a MEDDPICC (highly preferred), Challenger, Sandler, or SPIN based sales organizations
• Excellent sourcing skills and familiarity with various sourcing tools and techniques
• Comfortable with ambiguity and a strong sense of urgency
• Proven ability to effectively collaborate with senior business leaders
• Strong focus on client and candidate experience, excellent negotiation and closing skills, and comfortable navigating ambiguity

Navan is looking for a best in class Senior Sales Recruiter to come in and help recruit and scale our expense sales teams across the US. You will play a key role in partnering across the business on the best hiring, interviewing, and closing strategies. You will set high recruiting standards with a focus on candidate experience at all stages of the recruiting cycle. On a daily basis you will partner with our hiring leaders but also work closely with our CRO. Recruiting is our #1 priority we simply can not grow our business without it. 

The ideal candidate has a proven track record of hiring "A players" and ideally comes from a MEDDPICC run sales organization. You should understand the sales ecosystem, have a strong sense of urgency; process-driven, detail-oriented, and eager to take on the challenge of helping us rapidly grow our company. You need to be comfortable with ambiguity and can pivot when needed. Our team partners very closely with the business, you need to understand what drives them to be successful in this role - you are an extension of the sales team. We're sales people we just happen to work in talent. 

What You'll Do:

• Manage full cycle recruiting process: identify, engage, and evaluate top sales candidates.
• Demonstrated experience sourcing "A players" 
• Be a thought partner to executives and stakeholders to develop strategies, make critical decisions, and drive creative approaches for recruiting top talent across the company
• Act as an advocate for both clients and candidates; establish regular touch points and maintain thorough follow through
• Utilize existing tools to source and discover creative ways to engage candidates
• Work closely with interview teams to create; an exceptional candidate interview process and experience 

 What We're Looking For:

• 3+ years of sales recruiting in a fast-paced, high-growth environment
• Ideally come from a MEDDPICC (highly preferred), Challenger, Sandler, or SPIN based sales organizations
• Excellent sourcing skills and familiarity with various sourcing tools and techniques
• Comfortable with ambiguity and a strong sense of urgency
• Proven ability to effectively collaborate with senior business leaders
• Strong focus on client and candidate experience, excellent negotiation and closing skills, and comfortable navigating ambiguity

Navan is looking for a strategic, high-energy Senior Manager of Investor Relations to serve as the right hand to the Vice President of IR. This is a critical role within the IR team, designed for a candidate who excels at high-level execution with the opportunity for growth longer term.

Your focus will be on building the infrastructure, refining the narrative, and ensuring the IR engine runs flawlessly. As you master the Navan business model and the public market landscape, you will have the opportunity to take on increased autonomy over time.

What You'll Do

Execution & Narrative Support

• Draft & Refine: Partner with the VP of IR and CFO to draft earnings scripts, press releases, and investor presentations, helping ensure our narrative is consistent and compelling.
• Q&A Preparation: Build quarterly earnings Q&A prep materials for executive leadership, ensuring they are equipped for every possible question from the Street.
• Event Management: Own the logistics and content preparation for non-deal roadshows, investor conferences, and site visits.

Analysis & Market Intelligence

• Eyes on the Street: Monitor sell-side research, peer earnings, and market sentiment. You will synthesize this data into concise briefings for the C-suite.
• Model Management: Maintain the internal consensus model and track valuation trends across our peer group to ensure we stay ahead of the constantly evolving environment.
• AI Integration: Identify and pilot AI tools to automate routine IR tasks—such as transcript analysis and shareholder targeting—to keep the team lean and efficient.

Cross-Functional Partnership

• Internal Liaison: Act as a bridge between IR and the Legal, Finance, and Marketing teams to ensure all public-facing data is accurate and compliant with SEC regulations.
• Infrastructure Building: Manage and optimize our IR "tech stack" (CRM, IR website, and targeting databases) to ensure we are data-driven in our outreach.

What We’re Looking For

• Bachelor's degree in Accounting, Finance, or a similar field.
• The Experience: 8+ years in finance, with a strong background in IR, Investment Banking, or Equity Research. You’ve seen "what good looks like" in a public company environment.
• The "Doer" Mindset: You are a proactive self-starter who doesn't mind the "nitty-gritty"—from updating a spreadsheet to drafting a high-level board deck.
• Strategic Potential: While this is an execution-heavy role today, you possess the business acumen and maturity to eventually grow within function.
• Technical Fluency: A strong command of financial statements and the ability to partner closely with our FP&A team.
• Communication: Exceptional writing skills and the poise to interact confidently with senior executives and external analysts.

Navan sales organization is seeking a motivated and experienced Enterprise Account Executive to join our growing team. This is an exciting opportunity to join as an early member of the Enterprise team enjoying rapid growth up-market, wide open territories and joining a team that’s blown out their numbers over the last year! 

Our Enterprise sales team prides themselves on executing a world-class playbook, managing strategic sales cycles, and selling to C-level executives at the largest global companies. This segment has a $38B+ market potential and as an early member, you will have the opportunity to break into new lucrative markets.

The ideal candidate knows how to sell against deeply ingrained legacy systems to change the inertia in how businesses manage one of their largest discretionary expenses. You will be following a consumption-based selling model and operating within net-new territories, so you must have a proven track record of sourcing, engaging, and closing your own pipeline. 

What You’ll Do:

• Proactively identify, qualify, and close a sales pipeline of net new logos in order to exceed quarterly targets
• Develop an Enterprise Account Plan by leveraging sales methodologies, such as MEDDPICC, then drive the execution of that plan to success
• Focused on selling business value to Finance and Business stakeholders using ROI and BVA models, rather than competing on "features & functions"
• Manage all sales activity and monthly forecasting of revenue in Salesforce
• Maximize prospecting tools such as Sales Navigator, ZoomInfo, and Outreach

What We’re Looking For:

• 8+ years of sustained sales performance within a SaaS environment
• 3+ years selling into Enterprise sized organizations 
• Strong executive presence – very comfortable with C-level executives, especially CFOs
• Strong experience in outbound prospecting into new accounts and conducting product demonstrations in a value-based sales environment
• Ability to identify enterprise client pains and develop unique and compelling value propositions that focus on delivering ROI to the client
• Experience at a start-up or in a fast-paced and competitive environment
• Bachelor’s degree preferred

The TripActions Sales team is looking to add a superstar Enterprise Account Executive to the team with knowledge of technology and solid business-to-business sales. This individual will be an early member of our Enterprise Sales team.

The ideal candidate thrives in a start-up environment where they can shape the go-to-market strategy. This individual knows how to sell against deeply ingrained legacy systems to change the inertia in how businesses manage travel and expense. You will be responsible for managing a lucrative territory while generating revenue from net new customers. You will be selling into Finance, Procurement and travel organizations and must know to get creative and navigate large organizations.

What You’ll Do:

• Establish and develop a strategy for identifying and closing net new sales opportunities 
• Prospect into targeted strategic accounts within designated territory
• Leverage sales methodologies such as MEDDIC to execute on deal strategies
• Present and sell directly to C-level executives within but not limited to HR, Legal, Finance, Procurement 
• Collaborate and lead successful execution of sales activities through contract negotiation and signed contracts with internal and external teams
• Manage all sales activity and monthly forecasting of revenue in Salesforce

What We’re Looking For:

• 8+ years of consistent sales performance within a SaaS environment
• 3+ years selling into Enterprise sized organizations (deal cycles being 1M+ in revenue)
• Strong experience prospecting and self-generating pipeline 
• Proven ability to develop champions and execute within a complex sales cycle
• Experience at a start-up or in a scrappy, fast-moving environment
• Bachelor’s degree preferred

Navan is revolutionizing global travel and expense management. We are seeking a highly motivated Director of Tax Operations to join our growing Tax team. The Director of Tax Operations will report to the VP of Tax. In addition, lead all aspects of income tax provision and compliance while building the processes and controls needed to support a growing, global public company. This role combines technical depth with operational rigor - owning ASC 740 provision, overseeing compliance, and partnering cross-functionally to drive accuracy, readiness, and scale.

We are a highly collaborative team, committed to partnering effectively with one another to bring the best solutions to our complex business needs. We embrace new challenges daily. We are ready to learn fast and act fast. 

The successful candidate will be able to manage complex workflows and navigate effectively through uncertainty while prioritizing business needs. The ideal candidate should be able to work and adapt in a fast-paced environment, perform their duties timely and accurately, think strategically, leverage AI where applicable, and communicate effectively with internal and external stakeholders and work with teams in multiple time-zones. This role will be highly visible to the overall finance leadership team and will participate in strategic financial planning, providing insights on tax implications of potential business opportunities.

What You’ll Do:

• Manage the quarterly and annual worldwide consolidated tax provision and related financial statement disclosures in accordance with ASC 740
• Manage the worldwide tax compliance process in collaboration with outside providers
• Lead and mentor a team of tax professionals in various jurisdictions, providing guidance and fostering their professional development
• Prepare federal, state, and international income tax analyses - some items include the R&D credit, stock based compensation, return-to-provisions, and fixed asset depreciation 
• Build out internal controls and maintain documentation and appropriate processes
• Assist with tax planning projects, including modeling and forecasting of tax impacts
• Drive tax process improvements, technological enhancements, and evolution of the tax reporting function
• Monitor legislative, administrative, and judicial developments and quantify tax impacts
• Research and memorialize tax technical issues and positions and ensure proper documentation
• Assist with ad-hoc tax organizational responsibilities, including the tax impacts on mobility, payroll, customer contracts, cross-border transactions, and tax controversy  
• Work closely with third-party consultants and auditors to ensure all income tax requirements are achieved both timely and accurately 

What We’re Looking For:

• Bachelor’s degree in accounting (CPA a plus) 
• 15+ years tax reporting and compliance experience with 4+ years of public accounting experience in ASC 740 or equivalent in-house experience
• Proactive and resourceful team player with positive attitude and energy in a fast-paced and changing environment
• Hands-on experience in the calculation of quarterly and annual tax provisions with a working knowledge of ASC740 and  international tax matters
• Strong organizational and planning skills with the ability to prioritize and manage a demanding workload involving multiple tasks, responsibilities, and tight deadlines
• Excellent communication (verbal and written) 
• Excellent use of Excel, Google Suite, and hands-on exposure to Netsuite accounting systems 
• A willingness and readiness to step out of your areas of expertise to learn, grow, and contribute 

Navan is seeking a highly motivated Director of Internal Controls to maintain and mature our internal control and Sarbanes-Oxley compliance program. We are looking for a strategic leader who can take our compliance framework to the next level through advanced automation, rigorous issues management, and integrated risk reporting.

The ideal candidate is a high-energy professional who possesses a great attention to detail, focus on automation, excels at holding stakeholders accountable, and thrives in a fast-paced environment. The candidate must also have excellent communication skills as this role interacts with many departments within the organization. 

This role reports directly to the Head of Audit, Risk & Compliance and serves as a critical bridge between senior leadership, the Audit Committee, and external auditors.

What You’ll Do:

• Technical Oversight
  • Subject Matter Expertise: Creates/maintains SOX risk assessment, internal controls repository, SOX certifications and other documentation, ensuring information is current, accurate and complete. Leads or assists in special projects, training and education on control, SOX, or other risk management efforts as needed
  • Reporting & Compliance: Maintain the internal controls repository and SOX risk assessments, ensuring all documentation is current, accurate, and audit-ready.
  • Liaison: Act as the primary point of contact for external auditors and regulators, facilitating smooth audits with minimal supervision
• Program Leadership & Automation
  • Drive Evolution: Lead the ongoing planning and oversight of the SOX compliance program, evolving it from a "public-ready" state to a highly efficient, best-in-class automated framework.
  • Advanced Automation: Proactively identify and implement opportunities to automate manual controls, introduce automated control monitoring and streamline testing through technology integration. 
  • Resource Management: Manage co-sourced internal audit resources and outside contractors.
  • Continuous Improvement: Takes initiative to continuously improve efficiency and effectiveness of the program through automation, standardization or streamlining. Seeks opportunities to evolve the ever growing and changing needs.
  • Stakeholder Engagement: Leads or assists in special projects, training and education on control, SOX, or other risk management efforts as needed
• Risk Management & Accountability
  • Issues Management: Develop and institutionalize a formal issues management function to track control deficiencies, monitor remediation progress, and ensure timely resolution.
  • Enterprise Risk Reporting: Assist in the development of enterprise risk reporting, providing senior leadership with data-driven insights into the company’s risk profile and control health.
  • Strategic Accountability: Partner with department heads to establish clear ownership of controls and hold process owners accountable to their specific action plans.

What We’re Looking For:

• Experience: 10+ years of public accounting and relevant industry experience, ideally within multinational tech.
• Credentials: Bachelor's degree in Accounting or related field; CPA or CIA certification required.
• Technical Knowledge: Sound understanding of SOX, SEC, IIA, COSO, and COBIT frameworks.
• Systems Fluency: A "technology enthusiast" familiar with NetSuite, Salesforce, Workiva, Optro, FloQast, and AI tooling.
• Leadership Style: A collaborative worker who can work independently, multitask, and communicate effectively with senior leadership.

Navan sales organization is seeking a motivated and experienced Mid-Market Account Executive to join our growing team. This is an exciting opportunity to join the first and only all-in-one, people-first travel, corporate card, and expense management super app, that is used by thousands of companies across the globe. Our sales team takes pride in our world-class playbook, strategic sales cycle, and the ability to sell to C-level executives within up and coming companies. 

Navan has a projected $180B+ TAM, in which you will have the opportunity to break into new customers with the market-leading, end-to-end travel & expense platform. You will be following a consumption-based selling model and operating within net-new territories, so you must have a proven track record of sourcing, engaging, and closing your own pipeline. The ideal candidate thrives in a hyper growth environment and working collaboratively within a team who troubleshoots, shares learnings, and wins together.

What You'll Do:

• Manage the full sales-cycle from prospecting to close
• Build and maintain strong relationships with clients post-sale and partner with Account Management to ensure a success launch, implementation, and ongoing usage of Navan’s platform
• Drive sales by managing and creating opportunities in pipeline leading to the closing of 2-4 deals per quarter
• Understand Navan’s value proposition and solutions using appropriate value-based sales approaches 
• Oversee all sales activity within your account list and ensure accurate monthly forecasting of revenue in Salesforce
• Meet and exceed monthly revenue targets
• Work closely with Marketing, Sales Development, and Growth teams to help drive additional revenue from your accounts
• Maximize prospecting tools such as Sales Navigator, ZoomInfo, and Outreach

What We're Looking For:

• 3-5+ years of experience in a full-cycle, closing sales role ideally within SaaS or similar environment
• Strong experience in outbound prospecting/cold-calling into new accounts and conducting product demonstrations in a value-based sales environment
• Strong drive with a proven track record of hitting or exceeding sales targets
• You are agile, coachable, and always looking to raise the bar looking for opportunities  to learn, grow and give/receive feedback
• A natural collaborator, you enjoy working with others and helping out whenever possible
• Bachelor’s degree or equivalent work experience
• Previous Sales Methodology training (e.g. MEDDPIC, SPIN, Challenger Sales) a plus

* If based in San Francisco or New York City, OTE is 225K. There is also possibility, based on experience and other determining factors, to qualify for a senior level at 255K.

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As a Account Manager, your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform.  You will do this by building deep relationships with your clients, functioning as their trusted advisor, and partnering with them to ensure they’re onboarded successfully, engage with our platform in an optimized way, and manage their entire T&E program through Navan. You’ll also own renewing your accounts and cross-selling adjacent products from across our portfolio.  This will be a highly visible and highly cross functional role - the AM function will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients, exceeding goals, and driving the large majority of revenue  for Navan.  

Make no mistake - you are joining an extremely fast paced and dynamic culture where change is the only constant, where we’re passionate about what we do, and where we believe we can do just about anything. Buckle up, it’s going to be a lot of fun.

What You’ll Do:

• Manage all post-sales activity for Mid-Market customers through strong relationship-building, product knowledge, planning, and execution.
• Develop trusted advisor relationships with clients  (from program administrators up to C-suite) to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs.
• Drive usage of the Navan platform by ensuring your clients manage 100% of their T&E programs through Navan.
• Meet or exceed revenue goals.
• Identify and execute against opportunities for account expansion - including new departments, teams, geographies, products and use cases. 
• Broaden our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations. 
• Collaborate cross functionally with team members to uncover and deliver against client  needs. 
• Deeply understand Navan’s product offerings and competitive positioning.
• Travel to customer sites as appropriate. 
• Successfully onboard new clients and ensure they unlock maximum value from working with Navan throughout their lifecycle as a client.
• Own client renewals, and upsells/cross-sells of adjacent products.  

What We’re Looking For:

• 3+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
• Demonstrable track record of high performance and success.
• Strong communication and presentation skills
• Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
• Data driven mindset with attention to detail
• High energy, go-getter with fresh ideas who takes the initiative to get things done
• Highly intelligent, passionate, driven, high EQ, coachable individuals who are excited to delight clients, drive revenue, build a generational company, and accelerate their careers. 
• Bachelor’s degree preferred or similar work experience

Navan is seeking a driven, proactive and experienced Economist to join our growing team. This first-of-its-kind role is an exciting opportunity to shape the research and economic function at Navan, the leading all-in-one business travel, payments, and expense management platform. 

Using data from millions of trips and purchases by 10,000+ companies worldwide, you will build economic indicators that deepen and drive the world’s understanding of global business travel and corporate spend. You will use these indicators to advance Navan’s position as a global authority on business travel and expense.

This position requires a self-starter with a proven track record in complex economic analyses and excellent storytelling.

What You’ll Do:

• As part of our broader Data Science and Analytics function, you will… 

  • Perform complex econometric and statistical analysis on travel and spending patterns to identify emerging macroeconomic trends, forecast future business activity, and understand the drivers of corporate travel and expense.
  • Craft compelling data-driven stories and insights for multiple channels—including press releases, blog posts, white papers, and executive keynotes—to illustrate why business travel and spend are critical leading indicators for the global economy.
  • Partner with our Marketing and Comms teams to serve as an internal expert and external spokesperson, presenting your findings to journalists, industry analysts, and at major economic and travel conferences.
  • Continuously monitor the global economic landscape, linking external events (e.g., policy changes, supply chain disruptions, market volatility) to the proprietary trends you observe in Navan's data.
  • Serve as a key economic advisor to leadership and strategy teams, translating your macro findings into concise, high-level briefings on risks, opportunities, and the business's competitive positioning.

What We’re Looking For:

• We are looking for a "full-stack" economist who is as comfortable with complex econometrics as they are with presenting to an executive or a journalist. This means:

  • 5-7 years experience with an advanced degree in Economics, Statistics, Data Science, or a related quantitative field.
  • Deep expertise in econometrics, forecasting, and statistical analysis, with experience modeling complex, "messy" datasets.
  • Required proficiency in SQL, a statistical language (Python or R), and common data visualization tools.
  • Excellent writing and presentation skills translating complex economic findings with simplicity and clarity for executives, media, and the public. We’d love to see examples of previous writing, presentations and data visualizations. 
  • Voracious consumer of business news. Bonus points if you have previously established yourself as a voice on business, economics or data on e.g. Substack or X.
  • A collaborative and approachable style, with a proven ability to build relationships and manage priorities with cross-functional teams.
  • A practical, business-first mindset focused on driving real business results and supporting decisions, not just academic theory.

Are you ready to kickstart your career in the fast-paced world of tech sales? Join Navan's Sales Development team and become a crucial player in our explosive growth story!

As a Sales Development Representative (SDR) at Navan, you'll be at the forefront of innovation, connecting cutting-edge travel and expense solutions with industry-leading companies. This isn't just a job – it's your launchpad to a thrilling and rewarding career in sales.

What You'll Do:

• Master the art of outbound prospecting through cold-calling and messaging
• Team up with Account Executives to craft winning strategies for landing big accounts
• Become the go-to expert on Navan's game-changing Travel & Expense products
• Leverage sales tech to build your own book of business (Salesforce, Outreach, Actively.ai, Zoominfo, Linkedin Sales Navigator, Chorus, etc.)
• Crush your quotas and celebrate your wins

About the role:

• Why You'll Love It: Rapid Growth and Epic Opportunities!
• World-class training from Navan sales leaders and a dedicated sales enablement team
• Meritocratic promotions that reward your hustle
• A dynamic, high-energy environment where your ideas matter
• Start your sales career selling a need to have tool into the finance org using the MEDDPICC sales playbook
• Mentorship from the strongest Sales Leaders in SaaS

What We're Looking For:

• Go-getters with a passion for sales and a hunger to learn
• Strong communicators who can captivate C-level executives
• Detail-oriented multitaskers who thrive under pressure and stay on top of their metrics
• Recent or soon-to-be grads in Business, Marketing, Sales, or related fields
• Prior experience through outreach initiatives such as cold calling, fundraising, internships, programs, classes, or jobs is a plus but not required

If you're ready to dive into the exciting world of tech sales, bring your energy, adaptability, and curiosity to Navan. Join us in revolutionizing the travel and expense industry while turbocharging your career. Apply now and let's make sales history together!

As an Account Management Associate, you will be responsible for directly supporting our Administrator’s travel and expense needs. As strategic owners of our customer’s experience, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development. 

What You'll Do: 

• Effectively partner with our Commercial customers, ensuring excellent customer experience through timely, accurate communications.
• Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements
• Partner closely with your Commercial Account Managers on their account prioritization, ensuring your efforts maximize revenue opportunities within accounts
• Run playbooks and program ideas and track results based on defined KPIs (e.g. user adoption / customer retention / upsells)
• Drive satisfaction, adoption, retention, and reduce churn by providing quick and knowledgeable advice based on customer’s desired outcomes
• Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve our customers to maximize customer value and retention
• Refine segmentation for the Scaled book to inform engagement strategies
• Renew, process and negotiate contracts

What We're Looking For:

• Bachelor’s degree or similar relevant working experience
• 1-2 years of experience in Sales, Account Management, or related customer-facing position within a rapidly growing SaaS company
• Proven track record of managing a high volume of accounts, from onboarding and throughout the customer lifecycle
• Excellent project management and organizational skills
• Data-driven approach to continuously drive additional efficiency
• Ability to prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve
• Passion for deeply understanding a product in order to provide solutions for customers
• Attention to detail and excellent communication skills are a must
• Passion for travel and focusing on the customer experience
• High energy, go-getter with fresh ideas who takes the initiative to get things done

As an Account Management Associate, you will be responsible for directly supporting our Administrator’s travel and expense needs. As strategic owners of our customer’s experience, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development. 

What You'll Do:

• Effectively partner with our Commercial customers, ensuring excellent customer experience through timely, accurate communications.
• Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements
• Partner closely with your Commercial Account Managers on their account prioritization, ensuring your efforts maximize revenue opportunities within accounts
• Run playbooks and program ideas and track results based on defined KPIs (e.g. user adoption / customer retention / upsells)
• Drive satisfaction, adoption, retention, and reduce churn by providing quick and knowledgeable advice based on customer’s desired outcomes
• Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve our customers to maximize customer value and retention
• Refine segmentation for the Scaled book to inform engagement strategies
• Renew, process and negotiate contracts

What We're Looking For:

• Bachelor’s degree or similar relevant working experience
• 1-2 years of experience in Sales, Account Management, or related customer-facing position within a rapidly growing SaaS company
• Proven track record of managing a high volume of accounts, from onboarding and throughout the customer lifecycle
• Excellent project management and organizational skills
• Data-driven approach to continuously drive additional efficiency
• Ability to prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve
• Passion for deeply understanding a product in order to provide solutions for customers
• Attention to detail and excellent communication skills are a must
• Passion for travel and focusing on the customer experience
• High energy, go-getter with fresh ideas who takes the initiative to get things done

Navan sales organization is seeking a motivated and experienced Commercial Account Executive to join our growing team. This is an exciting opportunity to join the first and only all-in-one, people-first travel, corporate card, and expense management super app that is used by thousands of companies across the globe. Our sales team takes pride in our world-class playbook, strategic sales cycle, and the ability to sell to C-level executives within established companies.

This individual will be responsible for pipeline generation, closing new customers, and generating revenue while meeting individual goals. This position requires a self-starter with a proven track record in driving sales and creating successful relationships with clients. To be successful in this role you must be able to clearly communicate the Navan value proposition and build relationships with executives of small to mid-market sized companies. 

What You'll Do:

• Manage the full sales-cycle from prospecting and cold-calling to demos and close
• Drive sales by managing and creating opportunities in pipeline, leading to the closing of 1-2 deals per month
• Understand Navan’s value proposition and solutions using appropriate value-based sales approaches 
• Multi-thread into multiple departments to build a business case and ultimately present to C-Level executives for budget approval
• Build and maintain strong relationships with clients post-sale and partner with Account Management to ensure a successful launch, implementation, and ongoing usage of Navan’s platform
• Oversee all sales activity within your account list and ensure accurate monthly forecasting of revenue in Salesforce
• Meet and exceed monthly revenue targets
• Work closely with Marketing, Sales Development, and Growth teams to help drive additional revenue from your accounts
• Maximize prospecting tools such as Sales Navigator, ZoomInfo, and Outreach 

What We're Looking For: 

• 2+ years of experience in a full-cycle, closing sales role ideally within SaaS or similar environment
• Strong experience in outbound prospecting into new accounts and conducting product demonstrations in a value-based sales environment
• Strong drive with a proven track record of hitting or exceeding sales targets
• You are agile, coachable, and always looking to raise the bar 
• Look for opportunities to learn, grow, and give/receive feedback
• A natural collaborator, you enjoy working with others and helping out whenever possible
• Bachelor’s degree or equivalent work experience
• Previous Sales Methodology training (e.g. MEDDPIC, SPIN, Challenger Sales, Command of The Message) is a plus

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program.

This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance.

What You'll Do:

• Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution
• Manage complex integration cycles with each Enterprise customers; developing key relationships and executing within customer subteams (Finance, HR, etc.)
• Develop a trusted advisor relationship with customers (C-suite) to ensure goals are aligned from a business strategy perspective and success metrics are identified
• Work closely with your Account Executive counterpart to develop a joint success plan for your customers
• Constantly assess “health checks” for your customers to drive satisfaction, adoption, retention, and reduce churn
• Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention
• Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements
• Increase customer retention and ensure alignment by conducting regular check-in calls and Quarterly & Strategic Business Reviews
• Work closely with Product and Engineering on identification/tracking of enhancement requests
• Handle escalations and work across teams to resolve issues
• Improve upon our existing approaches to customer engagement and account management leveraging our CS platform

What We're Looking For:

• 5+ years of experience in Enterprise Customer Success Management
• 5+ years of experience Travel industry or travel related company experience
• Excellent project management and organizational skills in a high pressure environment, working with high value customers
• Be able to prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve
• High energy, go-getter with fresh ideas who takes the initiative to get things done
• Bachelor’s degree preferred or similar working experience

Navan Inc. is pleased to offer an exceptional opportunity to join our Global Sales Compensation team. This position will report to the Director of GTM Compensation, located in Palo Alto.

The Sales Compensation team serves as the primary liaison among Revenue Operations, Finance, Human Resources, Payroll, and Field Sales teams. The team's primary responsibilities encompass managing commission plans and the resulting earnings submitted to Payroll, administering the deployment of compensation plans to the Sales Field, and maintaining and updating the Incentive Compensation Management (ICM) tool to ensure an appropriate compensation framework.

What You’ll Do:

• Administer compensation plans and commission calculations within the ICM tool, ensuring timely and accurate plan deployment and monthly payouts
• Produce accrual narrative and support the month-end close process
• Develop proficiency with the ICM tool, including running pipelines, configuring updates, and generating reports
• Assume ownership of and drive the resolution of commission inquiries/cases, providing support to Business Partners for issue resolution
• Ensure all compensation processes, controls, and documentation follow internally defined  SOX and governance standards
• Calculate, track, and refine advanced metrics to evaluate the impact of compensation programs and their alignment with business objectives, including development of dashboards for regular reporting
• Generate ad-hoc reports periodically and participate in ad-hoc projects as required
• Serve as a trusted advisor to team members and external partners, operating to ensure team success.

What We’re Looking For:

• 2-4 years of experience in sales compensation / commissions
• Demonstrated strong problem-solving, organizational, and end-to-end process management skills
• Possess strong analytical skills and attention to detail
• Willingness to learn and adapt rapidly to a high growth environment
• Excellent interpersonal and communication (verbal and written) skills
• Advanced knowledge of Microsoft Excel & Google Sheets
• Familiarity with ICM tools. Prior experience withCaptivateIQ is a plus.

As an Enterprise Launch Manager on the Account Management team, you will be responsible for the successful implementation of our travel and expense platform with a portfolio of Enterprise customers. You will play an integral part in ensuring our customers have a smooth and seamless onboarding experience by acting as the global project manager and technical point-of-contact through launch. This role will drive cross-functional partnerships with various internal teams - Sales, Support, Marketing, Product, Engineering, and Finance.

This role does require experience working with one of the following: month end close experience preferably with cloud based ERPs, experience implementing or administering expense programs or corporate card programs. 

What You'll Do:

• Own implementation success from project kickoff to go-live, leveraging strong project management skills and deep product knowledge.
• Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, high quality deployments.
• Identify and drive efficiency in the onboarding process by developing best practices and process improvements on an ongoing basis, and create and maintain process documentation / work instructions
• Lead the discovery process for qualifying and creating a solution that solves customers objectives to integrate product features into existing workflows 
• Understand and document customer pain points, advocate for them internally to influence product changes.
• Assist customers to quickly identify potential issues and escalate them appropriately to ensure the best possible experience during the onboarding period
• Develop and optimize enterprise training programs including written and video collateral.
• Identify and work with sales on pre-engagement opportunities and RFP’s
• Collaborate with Sales, Product, Operations, Travel Experience/Support, Consulting & Supply, and Customer Success in order to meet existing, new, and future customer needs
• Develop tailored training programs including hosting remote or on site training, creating training materials and standard operating procedures.
• Provide an excellent customer experience through high-quality communication and interactions.
• Act as the key Project Manager ensuring accurate completion of numerous implementation tasks.

What We’re Looking For:

• 4+ years in project and account management or implementations where you have had to advise clients, build strategic relationships, implement and onboard complex customers, and run multiple efficient projects at once. 
• Experience implementing or administering expense programs and/or corporate card programs
• Experience with month-end close, preferably with cloud based ERPs (e.g. NetSuite, Sage Intacct, Quickbooks Online)
• You are a hyper-effective person who can dig into the weeds, pull up to connect back to strategy, and generally “gets stuff done.”
• Understanding the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
• Solid oral, written, presentation and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in dynamic, energizing environments.
• Inquisitive, practical and passionate about technology and sharing knowledge.
• Likes to be the first to know something and to understand why and how things happen.
• Good at explaining ideas and finding ways to keep people’s attention.
• Willing and able to travel domestically and internationally to visit customers and prospects

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program.

This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance.

What You'll Do:

• Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution
• Manage complex integration cycles, relationship, with each Enterprise customers; developing key relationships and executing within customer subteams (Finance, HR, etc.)
• Develop a trusted advisor relationship with customers (C-suite) to ensure goals are aligned from a business strategy perspective and success metrics are identified
• Work closely with your Account Executive counterpart to develop a joint success plan for your customers
• Constantly assess “health checks” for your customers to drive satisfaction, adoption, retention, and reduce churn
• Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention
• Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements
• Increase customer retention and ensure alignment by conducting regular check-in calls and Quarterly & Strategic Business Reviews
• Work closely with Product and Engineering on identification/tracking of enhancement requests
• Handle escalations and work across teams to resolve issues
• Improve upon our existing approaches to customer engagement and account management leveraging our CS platform

What We're Looking For:

• 5+ years of experience in Enterprise Customer Success Management
• Excellent project management and organizational skills in a high pressure environment, working with high value customers
• Be able to prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve
• Attention to detail is a must
• High energy, go-getter with fresh ideas who takes the initiative to get things done
• Bachelor’s degree preferred or similar working experience

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program.

This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance.

What You'll Do:

• Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution
• Manage complex integration cycles with each Enterprise customers; developing key relationships and executing within customer subteams (Finance, HR, etc.)
• Develop a trusted advisor relationship with customers (C-suite) to ensure goals are aligned from a business strategy perspective and success metrics are identified
• Work closely with your Account Executive counterpart to develop a joint success plan for your customers
• Constantly assess “health checks” for your customers to drive satisfaction, adoption, retention, and reduce churn
• Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention
• Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements
• Increase customer retention and ensure alignment by conducting regular check-in calls and Quarterly & Strategic Business Reviews
• Work closely with Product and Engineering on identification/tracking of enhancement requests
• Handle escalations and work across teams to resolve issues
• Improve upon our existing approaches to customer engagement and account management leveraging our CS platform

What We're Looking For:

• 5+ years of experience in Enterprise Customer Success Management
• 3+ years of experience Travel industry or travel related company experience
• Excellent project management and organizational skills in a high pressure environment, working with high value customers
• Be able to prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve
• High energy, go-getter with fresh ideas who takes the initiative to get things done
• Bachelor’s degree preferred or similar working experience

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program.

This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance.

What You'll Do:

• Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution
• Manage complex integration cycles, relationship, with each Enterprise customers; developing key relationships and executing within customer subteams (Finance, HR, etc.)
• Develop a trusted advisor relationship with customers (C-suite) to ensure goals are aligned from a business strategy perspective and success metrics are identified
• Work closely with your Account Executive counterpart to develop a joint success plan for your customers
• Constantly assess “health checks” for your customers to drive satisfaction, adoption, retention, and reduce churn
• Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention
• Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements
• Increase customer retention and ensure alignment by conducting regular check-in calls and Quarterly & Strategic Business Reviews
• Work closely with Product and Engineering on identification/tracking of enhancement requests
• Handle escalations and work across teams to resolve issues
• Improve upon our existing approaches to customer engagement and account management leveraging our CS platform

What We're Looking For:

• 5+ years of experience in Enterprise Customer Success Management
• Excellent project management and organizational skills in a high pressure environment, working with high value customers
• Be able to prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve
• Attention to detail is a must
• High energy, go-getter with fresh ideas who takes the initiative to get things done
• Bachelor’s degree preferred or similar working experience

As an Account Manager your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform.  You will do this by building deep relationships with your clients, functioning as their trusted advisor, and partnering with them to ensure they’re onboarded successfully, engage with our platform in an optimized way, and manage their entire T&E program through Navan. You’ll also own renewing your accounts and cross-selling adjacent products from across our portfolio.  This will be a highly visible and highly cross functional role - the AM function will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients, exceeding goals, and driving the large majority of revenue  for Navan.  

Make no mistake - you are joining an extremely fast paced and dynamic culture where change is the only constant, where we’re passionate about what we do, and where we believe we can do just about anything. Buckle up, it’s going to be a lot of fun.

What You’ll Do:

• Manage all post-sales activity for Commercial customers through strong relationship-building, product knowledge, planning, and execution.
• Develop trusted advisor relationships with clients  (from program administrators up to C-suite) to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs.
• Drive usage of the Navan platform by ensuring your clients manage 100% of their T&E programs through Navan.
• Meet or exceed revenue goals.
• Identify and execute against opportunities for account expansion - including new departments, teams, geographies, products and use cases. 
• Broaden our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations. 
• Collaborate cross functionally with team members to uncover and deliver against client  needs. 
• Deeply understand Navan’s product offerings and competitive positioning.
• Travel to customer sites as appropriate. 
• Successfully onboard new clients and ensure they unlock maximum value from working with Navan throughout their lifecycle as a client.
• Own client renewals, and upsells/cross-sells of adjacent products.  

What We’re Looking For:

• 2+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
• Demonstrable track record of high performance and success.
• Strong communication and presentation skills
• Ability  to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
• Data driven mindset with attention to detail
• High energy, go-getter with fresh ideas who takes the initiative to get things done
• Highly intelligent, passionate, driven, high EQ, coachable individuals who are excited to delight clients, drive revenue, build a generational company, and accelerate their careers. 
• Bachelor’s degree preferred or similar work experience