The Basics:

We are looking for a US Payroll Manager to join the Global Payroll team and fully own and drive all aspects of US payroll operations. Tanium currently operates payroll across 15 countries for 2,200+ employees and growing. The ideal candidate has deep knowledge of US Payroll Operations and has a passion for innovative payroll solutions. This position will foster relationships with senior internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively with other organizational teams. The candidate is expected to be hands-on as they complete day-to-day payroll operations, support new and existing pay programs, and drive process standardization, automation, and improvement.  They will have a very strong fundamental understanding of multi-state US payroll and payroll tax management.   

This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.

What you’ll do:

• Own the payroll processing of US salaried payroll for 1,400 employees and hourly payroll for 100 employees. 
• Prepare payroll input files, process and review payroll outputs to verify accuracy and compliance, confirming that all data is properly recorded and processed according to company policies.  
• Act as subject matter expert in US payroll providing valuable insights, guidance and assistance to other team members and internal stakeholders.   
• Perform ongoing reconciliation and audit of data flowing from multiple systems into the payroll platform, resolving discrepancies and errors to maintain data integrity and compliance.   
• Lead automation initiatives and process enhancements within the payroll department, collaborating cross-functionally with HR, IT, Legal, and Accounting to streamline and optimize payroll operations—including benefits administration and withholdings (e.g., leave of absence, employee benefits, 401k, FSA, etc.).  
• Ensure adherence to best practices to minimize errors and maintain operational excellence. 
• Assist with month-end close activities such as payroll journal entries and GL account reconciliations. 
• Respond to employee inquiries and serve as liaison between employee and third-party providers. 
• Audit, reconcile and fund 401k contributions associated with each payroll.  Research and resolve discrepancies in real time. 
• Research and review payroll tax reporting and ensure accurate and timely filings with appropriate government authorities.  
• Manage and track tax inquiries, amendments, adjustments and follow up with tax team as needed. 
• Complete quarter-end and year-end reconciliations for tax filings and W-2 filings. 
• Independently lead payroll related audits, such as Workers Compensation and 401k. 
• Provide ad-hoc support and services on special projects and implementations as needed. 
• Provide ad-hoc coverage and support on international payroll as needed. 

We’re looking for someone with:

• 7+ years of end-to-end payroll processing including companies with 1,800+ employees. 
• US payroll subject matter expertise – strong understanding of payroll processes, best practices, and thorough knowledge of payroll-related state, legal, tax, and compliance requirements. 
• Strong verbal and written communication skills needed to interface and establish rapport with all levels of the organization including executive team members.      
• A proactive, high-energy approach with exceptional management skills and meticulous attention to detail to deliver outstanding customer service. 
• Knowledge of equity issues and how they relate to multi-state payroll reporting and tax (RSU, NQ, ISO) 
• Strong Excel skills (pivot tables, lookups).   
• Experience/certification preferred, but not required: 
• CPP 
• Payroll accounting 
• SOX compliance and considerations  

• Additional consideration given to candidates with: 
• International payroll experience including Canada, EMEA and/or APAC to support our international team with payroll review and reconciliations.   
• Payroll systems implementation experience         
• UKG Pro experience including system configuration, maintenance, and optimization. 
• Experience in building payroll processes and internal controls in a fast-paced environment. 

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $116,000 to $178,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. 

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy

The Basics:

Tanium’s Customer Success function is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely on Tanium to manage all their endpoints. The RVP, Customer Success role leads a team that is responsible for each customer’s success by leveraging best practices and their technical expertise to ensure adoption of the Tanium platform, leading to renewal and upsell opportunities for their assigned accounts.  

Note: Candidates with prior federal and/or SLED experience and management experience are preferred. Ability to work west coast time zones is preferred. 

What You'll Do:

• Lead, Mentor, and Scale: Motivate and inspire a team of Customer Success team members focused on driving exceptional service, value realization, and a world-class customer experience. 
• Strategic Vision & Flexibility: Develop and communicate a regional customer success strategy that aligns with evolving GTM strategies and company objectives. Adapt this strategy to address shifting customer needs and internal changes, ensuring consistent success outcomes.  
• Account Ownership: Provide supervision across several customers and partners, with a direct impact on the team’s overall results, through high-visibility, high-touch delivery strategies, technical account plan deployments, and product-level success plans. 
• Risk Identification: Manages churn risk in their region either directly or through their teams by proactively identifying adoption issues, leveraging the Advanced Consulting Engineering (ACE) or Enterprise Services capabilities to address stalled adoption, where appropriate. 
• Navigate Ambiguity: Demonstrate the ability to work through levels of ambiguity as the company transitions through GTM changes. Maintain focus on customer outcomes, ensuring that changes in internal strategy do not disrupt the customer experience.  
• Data-Driven Insights: Establish and monitor key metrics and performance indicators (KPIs) to assess customer health, satisfaction, and product adoption. Use data to make informed strategic decisions and continuously improve the customer experience.  
• Cross-Functional Collaboration: Work closely with Sales, Product, Marketing, and Support teams to ensure seamless customer journeys, from onboarding to adoption, and to resolve any customer challenges swiftly and effectively. Drive alignment between these teams during GTM transitions.  
• Business and Technical Acumen: Understand the unique complexity of the customers and segmentation of customers you serve and create the best path to full Tanium platform adoption and expansion, leveraging your understanding of not only the customer’s environment but also insights as to how to overcome obstacles to implement new technologies and integrations   
• High-Performance Culture: Cultivate a culture of collaboration, learning, and excellence within the Customer Success team. Provide ongoing coaching, mentoring, and professional development to build a high-performing, customer-centric team.  
• Customer Advocacy: Lead a team of trusted advisors to our most strategic enterprise customers, proactively addressing their challenges, both consultative and technical, and aligning their success with Tanium's solutions. Ensure “multi-threaded” relationships across multiple levels of seniority and cross-functionally. 
• Growth and Expansion: Identify expansion opportunities within existing accounts and collaborate with Sales to develop and execute upsell and renewal strategies that drive revenue growth.  
• Innovative Customer Success Programs: Proactively identify opportunities with the customer through key customer success initiatives such as customer feedback programs, business reviews, and success plans. 
• Industry Leadership: Stay current with customer success best practices, industry trends, and evolving customer needs. Use this knowledge to innovate and develop the Customer Success function at Tanium. 

We're Looking For:

• 4+ years of experience in Customer Success, Account Management, Sales, Renewals, or Service Management / Professional Services, preferably in a SaaS business model 
• Experience in one or more of the following technical domains: Endpoint Security, Endpoint Support/ Troubleshooting, Incident Response, Systems Management, Utility Scripting (bash, PowerShell, VBScript, Python)  
• Ability to master new concepts and technologies; continually striving to master the Tanium platform and modules 
• Proven experience working with enterprise customers, demonstrating an ability to understand their complex business needs and challenges and aligning them with solutions that deliver measurable outcomes. 
• Proven ability to coach and develop talent to improve their performance, strategic thinking, and ability to manage complex enterprise relationships. 
• Demonstrated ability to navigate ambiguity and adapt to changing strategies, particularly in GTM transformations. 
• Track record of success in driving customer retention, satisfaction, and expansion in a SaaS environment, with experience leading strategic enterprise-level engagements. 
• Strong analytical skills, with the ability to use data to guide decision-making and drive continuous improvement initiatives.

You are: 

•  A highly organized self-starter who thrives in a fast-paced environment and is comfortable working in ambiguity 
• Curious, willing to learn from others in your discipline, your customers, and other roles at Tanium 
• Willing to contribute suggestions and ideas to further customer and Tanium goals 
• Eager to become an expert in demonstrating value and return on investment to our customers 
• Eager to learn technology foundations and become a technical advisor on the Tanium platform and solutions. 
• A strong communicator and intuitive listener 
• Professional, insightful, and values-driven 
• Motivated to help to solve the toughest IT problems faced by organizations today 

Other 

• Travel ranging from –15% or more within regional territory  
• Onsite / customer-located work as deemed necessary by the customer and/or account team 

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $174,000 to $267,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

The Basics:

The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely on Tanium to manage all their endpoints. This customer facing role will be responsible for customers each having thousands of endpoints running the Tanium platform and solutions. The successful candidate will be able to manage a significant set of customers and use data and qualitative feedback to decide how best to engage resources to drive desired results.   

This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Durham, NC.

What You'll Do:

• Ensure successful business outcomes for customers that lead to world-class retention and expansion for Tanium by collaborating with an account team of Sales, Solution Engineers, Domain Architects, and more 
• Understand the unique complexity of the customers and segmentation of customers you serve and create the best path to full Tanium platform adoption and expansion, leveraging your understanding of not only the customer’s environment but also insights as to how to overcome obstacles to implement new technologies 
• Develop and maintain the necessary relationships with customers to ensure alignment to their business needs 
• Identify where Tanium can be further integrated into customer business processes and controls to increase ROI and expand into new solution areas 
• Perform activities and data management that help to drive adoption and value against an agreed-upon plan with the customer. This may include artifact creation (including Value Plans for customers), action and risk tracking, and updating internal data systems such as Salesforce and/or Gainsight 
• Contribute to strategically focused Executive Business Reviews, alongside Sales, Solution Engineers, and wider account team members 
• Contribute proactively to internal practice development efforts to continually drive maturity and improvement of our Customer Success function 
• Maintain a strong understanding of all aspects of the Tanium solutions and their value to customers 

We're Looking For:

Education 

• BA/BS or equivalent experience preferred 

Experience 

• 5 plus years of experience in Customer Success, Account Management, Sales, Renewals, or Service Management / Professional Services, preferably in a SaaS business model 
• Has demonstrated consulting and project management skills, experience with building strategic relationships that drive business value for customers 
•  Working knowledge of endpoint technology and the areas of major business outcomes for a CIO 
• Tanium Certified Operator (nice to have) 
• Tanium Certified Administrator (nice to have) 

You are: 

•  A highly organized self-starter who thrives in a fast-paced environment and is comfortable working in ambiguity 
• Curious, willing to learn from others in your discipline, your customers, and other roles at Tanium 
• Willing to contribute suggestions and ideas to further customer and Tanium goals 
• Eager to become an expert in demonstrating value and return on investment to our customers 
• Eager to learn technology foundations and become a technical advisor on the Tanium platform and solutions. 
• A strong communicator and intuitive listener 
• Professional, insightful, and values-driven 
• Motivated to help to solve the toughest IT problems faced by organizations today 

Other 

• Travel ranging from 5 - 15% within regional territory  
• Onsite / customer-located work as deemed necessary by the customer and/or account team 

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $88,000 to $134,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

The Basics

As a Director of Strategic Accounts (DSA) on the Tanium field sales team, you will be responsible for generating opportunities to position the Tanium platform within an assigned territory and/or accounts. You’ll be equally as comfortable with the CIO, CISO or VP Ops as you would hosting a room of Red Team members; from talking business benefits to bits and bytes. The successful DSA drives a superior customer experience by delivering technology solutions tailored to customer needs and is able to exceed their assigned quota. 

What you’ll do

• Articulate the value of the Tanium platform to decision makers and expertly manage the complex sales cycle 
• Nurture and develop relationships within the assigned territory and/or accounts, presenting to the C-suite the value of the Tanium platform 
• Work with the Partner and Marketing teams to define and support prospecting and sales efforts within assigned territory and/or accounts 
• Generate appropriate sales development activity to ensure healthy pipeline management 
• Accurately forecast, maintaining excellent SFDC hygiene 
• Conduct online webinars or in-person presentations to generate qualified leads 
• Travel as needed 

We’re looking for someone with

• Significant enterprise software sales experience, generating and closing large & complex software transactions with the biggest customers in the region 
• A strong team mentality - selling is a team sport at Tanium, where managing and using virtual resources to tackle large and complex sales cycles is a must have skill 
• Proven track record of exceeding quota 
• Experience calling on and presenting to C-Suite level contacts 
• Background building and cultivating relationships with partner ecosystems to bring a partner-centric go-to-market approach to our customers 
• The ability to evangelize and build new business opportunities within an assigned territory and/or accounts. 
• Excellent communication and presentation skills 

#LI-GN1

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. 

What you’ll get

The annual base salary range for this full-time position is $165,000 to $253,000 and this position will also be commission eligible. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. 

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy

The Basics:

The Senior Revenue Operations Project Manager will oversee the successful initiation, planning, design, execution, monitoring, controlling, and closure of initiatives led by Revenue Operations. This role aims to optimize business outcomes by implementing best practices in people, processes, and systems within Tanium. The Sr. Project Manager will develop project plans to meet SLAs and identify technological and procedural solutions to enhance efficiency and effectiveness for both customer experience and internal departments. This senior role is responsible for providing measurable input into Revenue Operations' strategy, shaping new processes, standards, and operational plans that directly impact the team's overall results. The individual in this role is expected to foster open communication within the team by setting a positive example, inspiring others to follow, and proposing recommendations based on team input and cost/benefit analysis.

This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.

What you’ll do:

• Exhibit strong verbal and written communication skills to clearly articulate ideas, persuade stakeholders across multiple levels of the organization, and foster open dialogue within the team.
• Analyze situations thoroughly, assess risks and benefits, and make autonomous decisions confidently.
• Collaborate with internal customers to adopt, optimize and extend global processes, and where applicable, create innovative solutions.
• Design roadmap to end state vision with respect to people, process and system in pursuit of business outcomes aligned with Tanium’s strategic objectives and ensure all enhancements are evaluated for global applicability.
• Serve as interpreter, as needed, between the technical team and the business stakeholders, advocating for the business stakeholders.

We’re looking for someone with:

• Bachelor's degree in business or a related field, with over 5+ years of relevant professional experience.
• 5+ years of hands-on experience with CPQ
• Familiarity with Microsoft Office, Salesforce, Power BI strongly preferred.
• Experience in collaborating with sales teams and sales support teams.
• Strong project management skills with a keen focus on meeting deadlines and creating thorough business requirement documentation.
• Track record of success throughout the project development lifecycle, including design, build, test, UAT, cutover, deploy, and operationalize phases.
• Demonstrated ability to deliver exceptional results that go beyond expectations.
• Strong appreciation for utilizing business intelligence to achieve desired business outcomes.
• Ability to thrive in a distributed work environment and demonstrate self-starting initiative.
• Skill in establishing and leveraging trusted relationships with business stakeholders.

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get 

The annual base salary range for this full-time position is $165,000 to $253,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy