About The Role:

The Account Coordinator is a specialized role and supports the operations and growth of existing accounts by leveraging Spot’s services and freight solutions to nurture relationships and build lasting partnerships. This role requires great communication skills, a service orientation, and a strong work ethic. Account Coordinators are responsible for executing internal operations, communicating with the customer with empathy and promptness, all while ensuring the best solution for the customer and Spot. 

Primary Responsibilities:

• Execute on all day-to-day operations to ensure customer satisfaction, addressing customer inquiries, and escalating or solving needed customer resolution. 
• Communicate daily with carriers, customers, and Spot employees to ensure on-time deliveries and pick-ups. 
• Create and distribute freight documents (BOLs, labels, etc.) and ensure trucks are loaded with the correct freight. 
• Ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Services and Logistics. 

Qualifications:

• Bachelor’s degree preferred 
• Previous sales or 2+ years of customer service experience. 

Skills: 

• Proficient in Microsoft Office Suite. 
• Ability to thrive in a fast-paced environment and meet performance metrics. 
• Strong communication skills – persuasiveness, assertiveness, confidence, resiliency 
• Entrepreneurial and competitive spirit, passion, self-motivation. 
• Organization and attention to detail. 
• Adaptability, multi-tasking ability, sense of urgency. 
• Confident decision-making skills.

Additional Information:

• This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible
• Onsite 5 days a week - Indianapolis, Indiana

#LI-IA1

About The Role:

The Account Executives report to a Senior/National Account Manager and support the growth of existing accounts by leveraging Spot’s services and freight solutions to nurture relationships and build lasting partnerships. This role requires great communication skills, an energetic personality, and a strong work ethic. Account Executives are responsible for communication, quoting, developing, operating, maintaining, and growing their assigned accounts.

Responsibilities:

• Manage client operational relationships and day-to-day operations between customer and the Company by ensuring customer satisfaction, addressing customer inquiries, and developing and executing problem resolution.
• Serve as a direct avenue of clear communication for clients and prospective clients by developing, operating, maintaining, and growing assigned accounts.
• Review and identify new opportunities with the client, coordinating with the National Account Director to determine the appropriate approach for each designated customer.
• Ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Account Management, Carrier Services and Logistics.

Qualifications:

• Bachelor’s degree preferred, previous sales or customer service experience desirable.
• Logistics industry knowledge preferred.
• Proven track record of successful customer support. 

Skills:

• Ability to thrive in a fast-paced environment and meet performance metrics.
• Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilient
• Entrepreneurial and competitive spirit, passion, self-motivation.
• Organization and attention to detail.
• Adaptability, multi-tasking ability, sense of urgency.
• Confident decision-making skills, problem-solving ability, and issue resolution.

Additional Information:

• This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible
• Onsite 5 days a week - Charlotte, North Carolina

#LI-CH1

About The Role:

The Account Executives report to a Senior/National Account Manager and support the growth of existing accounts by leveraging Spot’s services and freight solutions to nurture relationships and build lasting partnerships. This role requires great communication skills, an energetic personality, and a strong work ethic. Account Executives are responsible for communication, quoting, developing, operating, maintaining, and growing their assigned accounts.

Responsibilities:

• Manage client operational relationships and day-to-day operations between customer and the Company by ensuring customer satisfaction, addressing customer inquiries, and developing and executing problem resolution.
• Serve as a direct avenue of clear communication for clients and prospective clients by developing, operating, maintaining, and growing assigned accounts.
• Review and identify new opportunities with the client, coordinating with the National Account Director to determine the appropriate approach for each designated customer.
• Ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Account Management, Carrier Services and Logistics.

Qualifications:

• Bachelor’s degree preferred, previous sales or customer service experience desirable.
• Logistics industry knowledge preferred.
• Proven track record of successful customer support. 

Skills:

• Ability to thrive in a fast-paced environment and meet performance metrics.
• Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilient
• Entrepreneurial and competitive spirit, passion, self-motivation.
• Organization and attention to detail.
• Adaptability, multi-tasking ability, sense of urgency.
• Confident decision-making skills, problem-solving ability, and issue resolution.

Additional Information:

• This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible
• Onsite 5 days a week - Indianapolis, Indiana

About The Role:
The Brokerage Sales Internship is an immersive, 10-week program designed for high-energy students looking to build a foundation in the fast-paced logistics industry. This isn't a "shadowing" program—you will be on the front lines, learning to nurture and build relationships with our carriers and customers.
Guided by our Sales Development team, you will learn the art of negotiation, market analysis, and freight movement. Towards the end of the program, you will complete a market-relevant, industry-spanning capstone project, preparing you for a potential full-time career at Spot.

What You’ll Do:
• Carrier Relationship Management: Learn to develop and grow carrier relationships through lead generation, cold-calling, and referrals.
• Negotiation & Procurement: Under the guidance of a mentor, prospect and negotiate rates with carriers to move freight in a timely and cost-effective manner.
• Freight Operations: Proactively communicate with carriers and sales teams to facilitate resolutions for shipments and exceed service expectations.
• Customer Sales Transition: During the final weeks, participate in specialized training focused on the "Customer" side of the business (Account Management), learning how to hunt for and secure new shipping partners.
• Capstone Project: Research and present a formal project on a current freight industry topic (e.g., market volatility, fuel trends, or logistics technology) to Spot leadership at the conclusion of the 10 weeks.

Internship Roadmap:
• Weeks 1-7: Intensive Carrier Sales training, cold-calling fundamentals, and managing day-to-day freight operations.
• Weeks 8-9: Introduction to Customer Sales, account growth strategies, and business development.
• Week 10: Final Capstone Presentation and graduation from the program.

Qualifications:
• Education: Currently pursuing a Bachelor’s Degree (Junior or Senior standing preferred) with a focus on Business, Professional Selling, or Supply Chain Management.
• Drive: An entrepreneurial and competitive spirit with a passion for winning.
• Communication: Strong persuasiveness, assertiveness, and the confidence to handle high-stakes negotiations.
• Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks with a sense of urgency.
• Grit: Resilience and self-motivation are key—you aren't afraid of the "cold call."

Why Spot?
At Spot, we never lose our drive to deliver. We give you the tools to tackle industry challenges and the platform to make your mark. This internship is more than a summer job—it is a pipeline into our full-time Carrier Account Manager and Account Manager roles.

Location: Tampa, FL
Duration: 10 Weeks
Type: Internship (Full-Time Hours) Onsite                                                                                                                                                                                                                                                                                                                                                                                               Pay: $15/hour

#LI-KS1

About The Role:
The Brokerage Sales Internship is an immersive, 10-week program designed for high-energy students looking to build a foundation in the fast-paced logistics industry. This isn't a "shadowing" program—you will be on the front lines, learning to nurture and build relationships with our carriers and customers.
Guided by our Sales Development team, you will learn the art of negotiation, market analysis, and freight movement. Towards the end of the program, you will complete a market-relevant, industry-spanning capstone project, preparing you for a potential full-time career at Spot.

What You’ll Do:
• Carrier Relationship Management: Learn to develop and grow carrier relationships through lead generation, cold-calling, and referrals.
• Negotiation & Procurement: Under the guidance of a mentor, prospect and negotiate rates with carriers to move freight in a timely and cost-effective manner.
• Freight Operations: Proactively communicate with carriers and sales teams to facilitate resolutions for shipments and exceed service expectations.
• Customer Sales Transition: During the final weeks, participate in specialized training focused on the "Customer" side of the business (Account Management), learning how to hunt for and secure new shipping partners.
• Capstone Project: Research and present a formal project on a current freight industry topic (e.g., market volatility, fuel trends, or logistics technology) to Spot leadership at the conclusion of the 10 weeks.

Internship Roadmap:
• Weeks 1-7: Intensive Carrier Sales training, cold-calling fundamentals, and managing day-to-day freight operations.
• Weeks 8-9: Introduction to Customer Sales, account growth strategies, and business development.
• Week 10: Final Capstone Presentation and graduation from the program.

Qualifications:
• Education: Currently pursuing a Bachelor’s Degree (Junior or Senior standing preferred) with a focus on Business, Professional Selling, or Supply Chain Management.
• Drive: An entrepreneurial and competitive spirit with a passion for winning.
• Communication: Strong persuasiveness, assertiveness, and the confidence to handle high-stakes negotiations.
• Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks with a sense of urgency.
• Grit: Resilience and self-motivation are key—you aren't afraid of the "cold call."

Why Spot?
At Spot, we never lose our drive to deliver. We give you the tools to tackle industry challenges and the platform to make your mark. This internship is more than a summer job—it is a pipeline into our full-time Carrier Account Manager and Account Manager roles.

Location: Chicago, IL
Duration: 10 Weeks
Type: Internship (Full-Time Hours) Onsite                                                                                                                                                                                                                                                                                                                                                                                               Pay: $15/hour

#LI-KS1

About The Role:

The Account Executives report to a Senior/National Account Manager and support the growth of existing accounts by leveraging Spot’s services and freight solutions to nurture relationships and build lasting partnerships. This role requires great communication skills, an energetic personality, and a strong work ethic. Account Executives are responsible for communication, quoting, developing, operating, maintaining, and growing their assigned accounts.

Responsibilities:

• Manage client operational relationships and day-to-day operations between customer and the Company by ensuring customer satisfaction, addressing customer inquiries, and developing and executing problem resolution.
• Serve as a direct avenue of clear communication for clients and prospective clients by developing, operating, maintaining, and growing assigned accounts.
• Review and identify new opportunities with the client, coordinating with the National Account Director to determine the appropriate approach for each designated customer.
• Ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Account Management, Carrier Services and Logistics.

Qualifications:

• Bachelor’s degree preferred, previous sales or customer service experience desirable.
• Logistics industry knowledge preferred.
• Proven track record of successful customer support. 

Skills:

• Ability to thrive in a fast-paced environment and meet performance metrics.
• Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilient
• Entrepreneurial and competitive spirit, passion, self-motivation.
• Organization and attention to detail.
• Adaptability, multi-tasking ability, sense of urgency.
• Confident decision-making skills, problem-solving ability, and issue resolution.

Additional Information:

• This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible
• Onsite 5 days a week - Tampa, Florida

#LI-CH1