Software Development Test Engineer

Role Overview

As a Software Development Test Engineer, you will be part of a multidisciplinary team responsible for designing, developing, and delivering embedded software and digital solutions that power our next-generation consumer products. You will work on connected, intelligent devices, combining hardware, software, and cloud integration to deliver seamless user experiences.

Key Responsibilities

• Design, implement, test, and maintain embedded software and applications for smart household appliances.

• Collaborate with hardware, cloud, mobile, and UX teams to integrate software into products.

• Write clean, maintainable, and efficient code following industry best practices and internal coding standards.

• Debug and optimize system performance, ensuring reliability and responsiveness in real-world environments.

• Participate in code reviews, sprint planning, and design discussions in an agile development environment.

• Contribute to continuous improvement of software development processes, tools, and systems.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Electrical Engineering, or related field.

• 1-2 years of experience in software development, ideally in an embedded or product environment.

• Proficiency in programming languages such as C/C++, Python, or Java.

• Experience with embedded systems, RTOS, and/or firmware development.

• Familiarity with IoT protocols (MQTT, BLE, Wi-Fi) and cloud connectivity.

• Understanding of version control systems (e.g., Git) and CI/CD pipelines.

• Strong analytical and problem-solving skills with attention to detail.

• Excellent communication and teamwork abilities.

Preferred Qualifications

• Experience working on connected consumer electronics or smart home devices.

• Knowledge of cloud services such as AWS, Azure, or Google Cloud.

• Exposure to mobile app development (iOS/Android) or cross-platform frameworks.

• Familiarity with unit testing, integration testing, and test automation.

The Senior Manager of Quality Programs is responsible for designing, leading, and scaling quality programs across the product lifecycle—from design and supplier onboarding through manufacturing, market release, and post-market surveillance. This role partners closely with R&D, Supply Chain, Manufacturing, Regulatory, and Commercial teams to ensure quality is embedded into processes, not inspected in after the fact.

This leader will manage complex, cross-functional programs, translate quality strategy into execution, and drive measurable improvements in product performance, compliance, and consumer satisfaction.

Key Responsibilities

Quality Program Leadership

• Own and lead enterprise-wide quality programs (e.g., risk management, corrective and preventive action (CAPA), supplier quality, audits, and continuous improvement initiatives).

• Translate quality strategy into scalable programs, tools, and governance models.

• Establish clear KPIs, dashboards, and reporting to monitor program effectiveness and drive accountability.

Cross-Functional Collaboration

• Partner with R&D, Operations, Supply Chain, Regulatory, and Customer Experience teams to embed quality requirements throughout the product lifecycle.

• Influence senior stakeholders to align on quality priorities, trade-offs, and risk mitigation strategies.

• Act as a key quality voice in product development, change management, and escalation forums.

Supplier & Manufacturing Quality

• Support and oversee supplier quality programs, including qualification, performance monitoring, audits, and issue resolution.

• Drive root cause analysis and systemic corrective actions for internal and external quality issues.

• Ensure manufacturing processes meet internal standards, regulatory requirements, and consumer expectations.

Compliance & Risk Management

• Ensure alignment with applicable quality standards and regulations (e.g., ISO, FDA, regional compliance as applicable).

• Lead quality risk assessments and ensure proactive mitigation strategies are in place.

• Support internal and external audits and ensure timely, effective follow-up actions.

People & Capability Development

• Lead, mentor, and develop quality program managers or cross-functional team members.

• Build quality capability across the organization through training, standard work, and best-practice sharing.

• Foster a culture of ownership, continuous improvement, and consumer-first thinking.

Qualifications

Required

• Bachelor’s degree in Engineering, Quality, Operations, or a related field.

• 8–12+ years of experience in quality, operations, or program management within consumer goods, manufacturing, or a regulated product environment.

• Proven experience leading complex, cross-functional quality programs.

• Strong knowledge of quality management systems, CAPA, risk management, and continuous improvement methodologies.

• Excellent stakeholder management, communication, and influence skills.

Preferred

• Master’s degree or MBA.

• Quality certifications (e.g., ASQ, Six Sigma Black Belt, Lead Auditor).

• Experience working with global suppliers and manufacturing partners.

• Demonstrated success driving cultural change around quality.

Key Competencies

• Strategic thinker with strong execution discipline

• Data-driven problem solver

• Comfortable operating in ambiguity and fast-paced environments

• Strong business judgment and consumer mindset

• Collaborative, credible, and confident leader

What Success Looks Like

• Quality programs are scalable, measurable, and consistently executed across the organization.

• Product quality issues are identified earlier and resolved faster with fewer consumer impacts.

• Cross-functional teams view Quality as a strategic partner, not a gatekeeper.

• Continuous improvement is embedded into daily ways of working.

Work Period: July 2026 to December 2026

Location & Schedule: This is a full-time, 40-hour-per-week position with 5 days per week onsite in Needham, MA.  There is no relocation or housing assistance for this position.

Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You’ll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you’ll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what’s next — fast.

This role: As a Product Test Engineering Co-op on the Shark team, you’ll play a key role in delivering durable, high-performing products across a wide range of categories—from floorcare and beauty to home environment solutions. Working closely with engineers and cross-functional teams, you’ll design and build custom electro-mechanical test rigs, perform rigorous evaluations, and extract insights that directly impact how we develop, refine, and launch Shark products. Whether you're simulating real-world wear or diagnosing root causes of failure, you’ll be central to ensuring Shark products meet the highest standards of quality and reliability.

 Here are some of the EXCITING things you’ll get to do:

• Design and build custom electro-mechanical test rigs that simulate real-life usage and push our products to the limit
• Develop creative, science-backed test methods to evaluate performance, reliability, and user experience
• Analyze large sets of test data using statistical tools to uncover insights and spot trends that drive engineering decisions
• Document findings with clarity and precision to influence next-gen product improvements
• Tear down Shark and competitor products to understand how they work—and how they can work better
• Collaborate with engineers across product development, quality, and advanced testing to turn data into action
• Gain hands-on exposure to high-impact testing that directly affects the products you’ll see on shelves and in homes
• Explore failure modes and troubleshoot issues to help elevate overall product quality
• Contribute to the continuous improvement of our test lab processes and capabilities
• Build a portfolio of real-world test systems, reports, and cross-functional contributions that bring tangible value to the team

 ATTRIBUTES & SKILLS:

• Education: Must be currently enrolled in a bachelor’s, master’s, or doctoral program, or have graduated within the past year 
• Must be able to work a full-time, 40-hour-per-week schedule with 5 days per week onsite in Needham, MA
• Demonstrate a builder’s mindset by approaching technical challenges with curiosity, creativity, and a hands-on mentality
• Develop and debug code in C++, Python, or similar languages to support automation frameworks and data-driven testing
• Utilize microcontrollers such as Arduino or Raspberry Pi to construct innovative and functional test setups
• Adapt quickly to new lab tools, testing equipment, and technical systems with professionalism and a solutions-oriented approach
• Communicate effectively across written reports, verbal updates, and cross-functional collaboration to share insights and technical findings
• Maintain a strong attention to detail, recognizing that even small observations can lead to impactful product improvements
• Contribute thoughtfully to team discussions by offering data-backed insights and constructive feedback, even when perspectives differ
• Perform confidently in a fast-paced, experimental environment, viewing challenges and setbacks as opportunities for learning and iteration
• Apply analytical and creative thinking to design robust, repeatable test methods that support high-performance product development
• Demonstrate a strong sense of ownership and passion for improving product quality and performance
• Embodies SharkNinja's success drivers:
• • Rarely Satisfied – Adopt a “no delays” mentality in delivering against market needs/timing
  • Progress over Perfection - Make quick, daily progress and continuously adapts to achieve results rather than requiring perfect planning
  • Details Make the Difference - Can coordinate timelines & deliverables to ensure accuracy and consistency across all consumer-facing materials
  • Winning is a Team Sport - Ability to develop strong cross-functional relationships
  • Communicate for Impact - Strong communication skills - ability to deliver effective presentations to all levels of management

Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience!

Work Period: July 2026 to December 2026

Location & Schedule: This is a full-time, 40-hour-per-week position with a minimum of 4 days per week onsite in Needham, MA. There is no relocation or housing assistance for this position.

Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You’ll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you’ll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what’s next — fast.

This role: As a key member of the CORE (Consumer, Operational, Regulatory, and Engineering) team, you’ll play an essential role in upholding SharkNinja’s quality standards across our extensive product lines. You’ll gain hands-on experience in evaluating product performance, identifying areas of improvement, and ensuring an exceptional consumer experience. From analyzing consumer feedback to supporting audits and driving corrective actions, you’ll help ensure every product that reaches our consumers is built to perform and built to last. This is a unique opportunity to dive into the heart of product quality in a dynamic, innovation-driven environment.

Here are some of the EXCITING things you’ll get to do:

• Evaluate real consumer field returns to assess product performance, durability, and compliance in hands-on, lab-based investigations
• Collect and analyze data from star reviews, call center feedback, and other consumer touchpoints to identify product trends and potential quality issues
• Support root cause analysis efforts and contribute to problem-solving sessions that drive long-term product improvements
• Collaborate with Engineering, Manufacturing, and Operations teams to enhance product quality across design and production phases
• Document findings and create clear, actionable reports using tools like SharePoint, JIRA, and Excel to support cross-functional decision-making
• Contribute to continuous improvement initiatives focused on refining testing methods, validation processes, and quality control strategies
• Engage in quality-focused brainstorming sessions and share insights that influence future product enhancements
• Gain exposure to SharkNinja’s end-to-end product development lifecycle—from concept and testing to launch and post-market feedback
• Participate in internal audits and support compliance efforts with regulatory and performance standards
• Work on real product lines and gain insight into how data, testing, and customer experience shape quality at scale

ATTRIBUTES & SKILLS:

• Education: Current student in their third year or beyond of a bachelor's program, or currently enrolled in a master’s or doctoral program
• Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 4 days per week onsite in Needham, MA
• Analytical mindset with the ability to identify trends and draw insights from large sets of consumer and product data
• Detail-oriented and organized, with a strong focus on documentation and process accuracy
• Curious, creative and flexible with demonstrated ability to work in a fast-paced environment
• Collaborates well with cross-functional teams and communicates clearly
• Curious and motivated to understand how things work and how to make them better
• Proactive problem-solver with a passion for improving product performance and customer satisfaction
• Thrives in a hands-on environment; eager to engage with real products and root cause investigations
• Familiarity with quality testing methods and tools is a plus
• Proficient in Microsoft Office Suite (especially Excel)
• Embodies SharkNinja's success drivers:
  • Rarely Satisfied – Adopt a “no delays” mentality in delivering against market needs/timing
  • Progress over Perfection - Make quick, daily progress and continuously adapts to achieve results rather than requiring perfect planning
  • Details Make the Difference - Can coordinate timelines & deliverables to ensure accuracy and consistency across all consumer-facing materials
  • Winning is a Team Sport - Ability to develop strong cross-functional relationships
  • Communicate for Impact - Strong communication skills - ability to deliver effective presentations to all levels of management

Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience!