ROLLER
ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.
But here’s the best part: our team. We’re a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.
We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!
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About ROLLER
ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.
But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.
We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!
About the Role
We are seeking a highly technical, hands-on Senior Data Engineer to architect and scale our data infrastructure from the ground up. As a core member of the data function within our Business Technology team, you will be responsible for building the pipelines and models that power smarter decision-making and operational efficiency across the entire organization.
In this foundational role, you will build & architect the modern data stack, ensuring our infrastructure is robust, automated, and governed. You collaborate as a technical partner with GTM ,Product, Finance, P&C to build high-performance data models and pipelines that transform raw data into actionable cross-functional insights.
Joining ROLLER at this pivotal growth stage, you will have the opportunity to make an outsized impact on our technical landscape, directly influencing how we process data to deliver world-class experiences for our customers globally.
What You'll Do
- Scalable Architecture: Design and implement robust Data Modeling and Architecture strategies that support high-volume data processing and maintain long-term scalability.
- Cloud Ecosystem: Develop and manage end-to-end data pipelines using Google Cloud Platform services, specifically leveraging Cloud Run, Cloud Function for compute, BigQuery for storage, and Cloud Composer (Airflow) for orchestration.
- Transformation Excellence: Build, maintain, and document complex data transformation layers using DBT (Data Build Tool) to ensure high data quality and reliability.
- Infrastructure as Code: Automate the provisioning of cloud resources using Terraform and streamline deployment workflows via GitHub Actions CI/CD pipelines.
- Cloud Data Warehousing: Demonstrate expert-level proficiency in managing and optimizing Cloud Data Warehouses, such as Snowflake & BigQuery.
- Team Collaboration: Partner with cross-functional stakeholders to build and scale high-performing data infrastructure that supports engineering, analytics, and Data Program needs.
- Stack Management: Architect and maintain a modern data stack by implementing best-in-class tools including Snowflake, Bigquery, dbt, Fivetran, Looker, Tableau and Airflow.
- Pipeline Engineering: Develop scalable ETL/ELT workflows and robust data models to deliver real-time analytics and unified business reporting.
- Data Visualization: Create and maintain intuitive, high-performance Looker dashboards will be an added advantage.
About You
You are a technical builder who views data as a competitive advantage. You thrive in fast-paced environments and have a proven track record of engineering scalable data foundations from the ground up. Equal parts architect and analytical problem-solver, you excel at balancing long-term technical vision with the daily hands-on execution of complex pipelines.
You are energized by the full lifecycle of data—moving beyond just writing code to actively leading project discovery and analysis alongside cross-functional partners. You take pride in enabling GTM, Product, Finance & P&C teams through clear insights and high-performance systems. Most importantly, you are excited to act as a founding technical force for a high-growth SaaS company that is transforming the guest experience for attractions businesses globally.
- 5+ years of experience in Data & Analytics or Data Engineering with a focus on Scalable cloud driven data pipeline build
- Proven experience in dimensional modeling (Star/Snowflake schema) and designing architectures that support both historical reporting and real-time needs.
- Expert-level proficiency in Snowflake or BigQuery, including performance tuning, cost optimization, and access control (RBAC).
- Hands-on experience with Google Cloud Platform services, specifically Cloud Function, Cloud Run for containerized workloads and Cloud Composer for orchestration.
- Through hands-on experience of dbt (Data Build Tool) to manage transformations, including writing custom macros, implementing tests, and generating documentation.
- Solid experience using Terraform to provision cloud resources, ensuring that infrastructure is version-controlled and reproducible.
- Proficiency in GitHub Actions to automate testing and deployment pipelines for data models and infrastructure.
- Ability to design high-performance dashboards that prioritize user experience and fast load times.
- Experience collaborating with Finance, GTM, and Product to define key metrics (like CAC, LTV, or Churn) and codifying them into the data layer.
- Familiarity with data ingestion tools like Fivetran , Airbyte, Workato, Mulesoft to sync data from various SaaS platforms into the warehouse.
- Operates as a full-stack Data Engineer with the technical authority to architect and build entire data lifecycles, from raw source ingestion to high-impact data visualization.
- Familiarity with business-critical systems like Salesforce, Chargbee, Gainsight, and product analytics tools.
- Strong communicator with a track record of working across technical and non-technical teams to drive alignment.
- You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals
Preferred Qualifications
- Experience partnering with IT or Business Technology teams to drive cross-functional outcomes.
- Exposure to customer success and revenue workflows, such as onboarding journeys, renewal metrics, or support analytics.
- Familiarity with AI/ML pipelines and experimentation frameworks that support data-driven innovation.
Perks!
- You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
- ROLLER Recharge days to celebrate and recharge once we've hit our goals
- Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
- Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
- 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
- Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
- Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
What You Can Expect
- Initial call with our Talent Acquisition Manager
You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have. - Interview with the Hiring Manager
You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail. - Loop Interviews
This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! - Offer
If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!
Ready to apply?
Apply to ROLLER
About ROLLER
ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.
But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.
We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!
About the Role
We’re on the lookout for an enthusiastic and tech-savvy IT Officer to join us at our London office (with flexibility to work from home 1 day a week). In this hands-on role, you’ll play a vital part in supporting our fast-growing team and the technology that powers ROLLER’s global operations.
As the first line of IT support, you’ll ensure our internal systems run smoothly, secure our tech infrastructure, and enable teams across the business, from Engineering, Product, Finance, and Sales, to thrive. You’ll gain exposure to AWS Azure DevOps, and a wide range of SaaS tools, working closely with experienced engineers who have built a world-class platform. If you’re someone who loves solving problems, improving processes, and enabling others through tech, this role is for you!
This is a hybrid role, requiring 4 in-office days at our Shoreditch office to support our growing London-based team.
What You'll Do
- Act as the first point of contact for employees needing ICT support in the region
- Respond to and resolve (or escalate) service desk tickets in a timely and efficient manner
- Maintain and enhance a preventative maintenance schedule to reduce downtime
- Build and update a comprehensive knowledge base to reduce repeat issues and empower self-service
- Troubleshoot and assist with any technical issues related to hardware, software, or infrastructure
- Procure, configure, and deploy new hardware and software for new hires
- Manage the IT asset register to track hardware and software accurately
- Set up and manage software subscriptions, usage tracking, and analytics
- Identify opportunities for system improvements and lead small-scale implementation projects
- Perform other tasks as directed to support business and tech operations
About You
- 2+ years of experience in a similar IT support role within a high-growth environment
- You’re passionate about technology and thrive in a fast-paced environment
- Strong troubleshooting and analytical skills with a logical approach to solving problems
- Hands on experience with Microsoft Azure/Entra and Google Workspace administration
- Familiarity with Atlassian tools (e.g. Jira, Confluence)
- Exposure to security tools such as Crowdstrike
- Solid understanding of networking, mobile device management (MDM), and IT infrastructure
- Working knowledge of ITIL or other IT support frameworks
- Excellent communication skills, both verbal & written, with the ability to explain technical issues to non-technical stakeholders
- Self motivated, dependable, and comfortable working both independently and as part of a team
- Comfortable working 4 days on-site in our London Office, with flexibility for occasional after-hours support
Perks!
- Attractive compensation package.
- You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
- 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays.
- ROLLER Recharge days to celebrate and recharge once we've hit our goals
- 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
- Employee-only Private Medical and Dental Insurance.
- Company Pension with The People's Pension.
- Life Insurance – Group Life Cover from day one.
- Employee Assistance Programme (EAP) – Access to 24/7 GP and mental health support, physiotherapy, wellbeing resources, long-term condition support, and specialist services.
- Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
- Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
- Highly flexible work environment with an All Access pass to WeWork, depending on your location.
- Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
- Individual learning and development budget plus genuine career growth opportunities as we continue to expand!
What You Can Expect
- Initial call with our Talent Acquisition Manager
You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have. - Interview with our IT Manager
You'll get to meet with the IT Manager to learn more about the role & ROLLER whilst also talking through your experience in more detail. - Loop Interviews
This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! - Offer
If all lights are green and the fit feels right, we'll conduct reference checks and you'll receive an offer to join!
Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment.
Ready to apply?
Apply to ROLLER
GTM Business Systems Leader
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About ROLLER
ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.
But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.
We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!
About the Role
We are looking for a hands-on GTM Systems Leader to own, scale, and optimize our go-to-market technology ecosystem. This role will be responsible for driving the strategy, architecture, and day-to-day execution across Salesforce, HubSpot, integrations, data, and GTM processes.
This is a builder role — ideal for someone who enjoys rolling up their sleeves, partnering deeply with Sales, Marketing, Revenue Operations, and Customer Success, and translating business needs into scalable, well-governed systems.
What You'll Do
GTM Systems Ownership
- Own and operate the end-to-end GTM systems stack, with primary responsibility for Salesforce and HubSpot
- Define the GTM systems roadmap in partnership with Sales, Marketing, partnerships team, and RevOps
- Balance short-term execution with long-term scalability and system health
Hands-On Configuration & Delivery
- Configure and customize Salesforce and HubSpot (objects, workflows, automations, reports, dashboards)
- Implement and maintain integrations across GTM, finance, and data platforms
- Troubleshoot issues, optimize performance, and continuously improve system usability
Integrations & Data
- Design and manage integrations using middleware or APIs to ensure reliable data flow
Partner with data teams to ensure clean, trusted GTM data for reporting and analytics - Define data models, ownership, and governance for GTM systems
- Enable accurate pipeline, revenue, and funnel reporting
Process & Enablement
- Partner with Sales, Marketing, partnerships team, and RevOps to design efficient, scalable GTM processes
- Identify opportunities to reduce manual work through automation
- Create documentation, training materials, and enablement for end users
- Act as a trusted advisor on best practices and system usage
Leadership & Collaboration
- Serve as the primary GTM systems partner for business stakeholders
- Translate business goals into system strategy and execution plans
- Prioritize work based on business impact and capacity
- Influence without authority and bring clarity in ambiguous environments
About You
- 7+ years of experience in GTM Systems, RevOps, BizOps, or Business Applications
- Deep hands-on experience with Salesforce (admin/configuration required)
- Strong experience with HubSpot (marketing automation, CRM, integrations)
- Proven experience building and supporting integrations (APIs, middleware, ETL tools)
- Strong understanding of GTM data models (leads, contacts, accounts, opportunities, pipeline, ARR)
- Experience partnering with Sales, Marketing, partnerships, and Finance teams
Nice to Have
- Salesforce certifications (Admin, Advanced Admin, Sales Cloud, etc.)
- Experience with CPQ, billing, or subscription models
- Familiarity with data warehouses and BI tools
- Experience scaling systems in high-growth or SaaS environments
Perks!
- You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
- ROLLER Recharge days to celebrate and recharge once we've hit our goals
- Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
- Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
- 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
- Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
- Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
What You Can Expect
- Initial call with our Talent Acquisition Manager
You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have. - Interview with the Hiring Manager
You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail. - Loop Interviews
This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! - Offer
If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!
Ready to apply?
Apply to ROLLER