Resonate
Thank you for considering Resonate as the next step in your career journey! Throughout this process, we're excited to learn more about you and invite you to get to know us as well. Our culture is defined by the people who bring it to life. We call ourselves Resonators. Resonators are driven by a passion to innovate, collaborate, and succeed. We cultivate an environment that encourages bold thinking, continuous learning, and creative problem-solving. Our shared purpose is to lead the evolution of the Consumer Intelligence Marketing space, and we do so with a deep sense of connection and commitment. Just like our platform, our culture is grounded in human values that inspire and unite us. We look forward to receiving your application and learning more about what you bring to the table.
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Pre-Sales Specialist, Political, Advocacy & Agency
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Resonate is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. Our SaaS platform, Ignite, and our Data-as-a-Service (DaaS) offerings provide unparalleled insights into consumer motivations, values, and behaviors, enabling our clients to connect with their target audiences in more meaningful and effective ways. We are a dynamic and fast-growing company seeking passionate and innovative individuals to join our team!
The best campaigns - whether they’re moving voters, driving advocacy, or building brands - run on intelligence. At Resonate, we give political campaigns, advocacy organizations, and the agencies that serve them something most data companies can’t: a real understanding of why people think and behave the way they do - not just who they are on paper.
We’re looking for a Pre-Sales Specialist to join our Political, Advocacy & Agency team. This is a client-facing role that spans three distinct client types - political campaigns, advocacy organizations, and media agencies - each with their own goals, timelines, and ways of working. Fast-moving by nature, and genuinely varied.
What you'll be doing
You’ll be the engine behind our pre-sales process across political campaigns, advocacy organizations, and agencies - working closely with the sales team to turn client needs into compelling, data-backed solutions. That means getting into the details: designing audiences, building proposals, structuring budgets, and making sure every campaign we pitch is ready to run.
In this role, you can expect to:
- Partner with sales on the full pre-sales cycle - from discovery calls and briefings through to final presentations with senior stakeholders at campaigns, advocacy groups, and agencies
- Draft Managed Media and data proposals, including audience design, budget tables, insertion orders, and supporting campaign documentation
- Deliver product demos and technical presentations that bring Resonate's data depth and capabilities to life for clients
- Translate complex datasets into clear, actionable strategies that drive measurable outcomes for clients
- Collaborate with Product and Research teams to feed client insights back into the roadmap
- Contribute to internal knowledge-sharing - case studies, POVs, best practices, and thought leadership
The environment
We’re a growth-stage company, which means there’s real scale and sophistication here, but also plenty of room to shape how things get built. The work shifts throughout the year: political season brings intensity and pace, while agency work provides a steady, ongoing rhythm of client relationships and campaign planning. If you like variety and want to build expertise across more than one client type, this role has that built in.
This role sits within a small, collaborative pre-sales team. You'll work across sales, product, and research regularly - and you'll be a genuine subject matter expert for the political and advocacy vertical, not just a support function.
What we're looking for
You don't need to have done this exact job before - but you do need to have the foundations. Here's what matters most:
The non-negotiables
- 1-3 years of experience in media planning, campaign management, or pre-sales
- Strong analytical skills - you can take a complex dataset and turn it into a clear story
- Excellent communication, written and verbal - you're confident presenting to senior audiences
- Ability to manage multiple projects and deadlines without things slipping
- A genuine interest in the political, advocacy, or agency media space - this isn’t something you can fake in client conversations
- We care about what you can do more than where you studied. A bachelor's degree or equivalent experience works for us.
Strong signals we'd love to see
- Experience in programmatic, AdTech, SaaS, or a data-driven media environment
- Familiarity with DMPs, DSPs, or audience-based buying
- Prior experience at a media agency or working on political or advocacy campaigns
- Comfort working in environments that aren't fully defined yet - you build the process as much as you follow it
Why Resonate
- You’ll work across clients where the stakes are real - elections, ballot initiatives, advocacy movements, and agency campaigns that reach millions of people
- Our data goes deeper than demographics. We understand the values, beliefs, and motivations behind voter and consumer behavior - and that's what you'll be selling
- Growth-stage means your work is visible. You're not a cog - you're someone who can genuinely shape how this team operates
- A collaborative team that wins together and shares the credit
Resonate Attributes
At Resonate, we care about more than your experience on paper. We look for teammates who bring the right mindset and ways of working to help us do great work, together. The Resonators who thrive here embody these qualities:
- Proactive Problem-Solving: You spot challenges early and take initiative to solve them.
- Ownership: You take initiative, follow through, and hold yourself accountable.
- Collaboration: You value working with others and building strong, respectful relationships.
- Adaptability: You stay steady through change and adjust when needed.
- Growth Mindset: You’re open to learning, feedback, and trying new things.
- Customer Focus: You keep the end user in mind and aim for impact.
- Clear Communication: You express ideas simply and listen to understand.
- Integrity & Empathy: You act with honesty and consider the people around you.
- Strategic Thinking: You focus on what matters most and work with purpose.
- Drive: You show up motivated and ready to move things forward.
- Readiness: You bring the skills to contribute meaningfully from day one.
These attributes are the foundation of how we work and grow together!
Benefits
Besides the opportunity to work alongside smart, fun, and hard-working colleagues at Resonate, you'll also enjoy uncapped growth potential, the chance to have a meaningful impact on the company, and the opportunity to work on cutting-edge, AI-powered marketing data and identity solutions that are forever changing the industry. From a competitive 401(k) match to an Open PTO policy that encourages real time off, we’re committed to creating an environment where our team members can thrive both inside and outside of work. Our comprehensive benefits package is designed to meet the diverse needs of our employees and their families. A full list of benefits is shared with candidates following their initial conversation with our HR team, so you’ll have a clear understanding of the support and resources available to you as part of the Resonate team.
Location
At Resonate, we take a remote-first approach to work, offering a flexible environment that empowers our team to collaborate seamlessly across different locations. While we embrace remote work, we also encourage thoughtful and intentional in-person collaboration to foster connection and teamwork when needed. Whether you're working from home or joining us in one of our state-of-the-art offices, you'll have the tools and resources you need to succeed.
Resonate is headquartered in Reston, VA, with offices in New York City and Washington, D.C.
Our EEO Statement:
Resonate is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outline by federal, state, or local laws.
Find out more about our story at www.resonate.com.
Ready to apply?
Apply to Resonate
Resonate is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. Our SaaS platform, Ignite, and our Data-as-a-Service (DaaS) offerings provide unparalleled insights into consumer motivations, values, and behaviors, enabling our clients to connect with their target audiences in more meaningful and effective ways. We are a dynamic and fast-growing company seeking passionate and innovative individuals to join our team!
Position Summary
The Senior Business Systems Administrator is an individual contributor on the Business Systems team. This role is the primary owner of Salesforce administration and technical delivery across Resonate's integrated business systems stack, supporting Sales, Customer Success, Finance, and Marketing. The role operates independently on assigned projects - owning execution from initial planning through testing, deployment, and user training - while partnering with the Director of Business Engineering on priorities and stakeholder alignment.
Key Responsibilities
- Administer and maintain Salesforce and the broader integrated systems stack, including user management, security, configuration, and integration health monitoring
- Design and build complex Salesforce Flows, including multi-step automation, error handling, and cross-object logic
- Configure and maintain Salesforce CPQ, including pricing rules, quote templates, and product configuration
- Lead assigned projects from technical planning through UAT, deployment, and user training - delivering quality work on time with minimal direction
- Engage with internal stakeholders to gather clarifying information and support technical delivery of system changes
- Proactively identify production risks, integration issues, and system improvement opportunities, surface findings with a recommended path forward
- Design and build Power BI reports and dashboards from scratch to support business intelligence needs across departments
- Coordinate stakeholder testing and training for system changes, ensuring users are prepared before changes go live
- Follow defined change management and deployment standards, including stakeholder notification and QA completion
- Maintain accurate documentation in Confluence, Jira, and Git for all system changes, configurations, and processes
- Provide Tier 1 and Tier 2 technical support across all supported business systems, diagnosing issues independently
- Monitor Salesforce org health including capacity limits, security posture, and seasonal release impacts
- Administer integrated tools including but not limited to DocuSign, Salesloft, ChurnZero, ZoomInfo, Pardot, and others across the go-to-market tech stack
Qualifications & Experience Requirements
- 4-6 years of hands-on Salesforce administration experience, including demonstrated ability to manage and support 100+ users
- Proven ability to design and build complex Salesforce Flows independently, including multi-step automation, error handling, and cross-object logic
- Hands-on CPQ experience including pricing rules, quote templates, and product configuration
- Proficiency in Microsoft Power BI, including building reports and dashboards from scratch
- Experience managing Salesforce deployments across sandbox and production environments
- Experience gathering and documenting technical requirements and translating them into system solutions
- Consistently delivers on commitments - meets deadlines, follows through on action items, and communicates proactively when timelines are at risk
- Maintains clear and current project visibility proactively; stakeholders and leadership can rely on Jira and written updates as the source of truth
- Professionally engaged in stakeholder interactions - comes prepared, communicates with confidence, and represents the team credibly across all levels of the organization
- Comfortable working independently on multiple concurrent projects with defined milestones
- Strong communicator - proactive about status updates, blockers, and stakeholder coordination
- Detail-oriented with a track record of clean deployments, thorough testing, and complete documentation
- Experience in a SaaS organization supporting go-to-market teams
- Ability to diagnose technical issues systematically
Preferred Qualifications
- Experience with:
- Salesforce Administrator certification
- Apex - experience modifying and deploying existing code
- API integration familiarity (REST/SOAP)
- Microsoft Fabric
- SQL
- Data modeling and data governance concepts
- Atlassian Jira & Confluence
Resonate Attributes
At Resonate, we care about more than your experience on paper. We look for teammates who bring the right mindset and ways of working to help us do great work, together. The Resonators who thrive here embody these qualities:
- Proactive Problem-Solving: You spot challenges early and take initiative to solve them.
- Ownership: You take initiative, follow through, and hold yourself accountable.
- Collaboration: You value working with others and building strong, respectful relationships.
- Adaptability: You stay steady through change and adjust when needed.
- Growth Mindset: You’re open to learning, feedback, and trying new things.
- Customer Focus: You keep the end user in mind and aim for impact.
- Clear Communication: You express ideas simply and listen to understand.
- Integrity & Empathy: You act with honesty and consider the people around you.
- Strategic Thinking: You focus on what matters most and work with purpose.
- Drive: You show up motivated and ready to move things forward.
- Readiness: You bring the skills to contribute meaningfully from day one.
These attributes are the foundation of how we work and grow together!
Benefits
Besides the opportunity to work alongside smart, fun, and hard-working colleagues at Resonate, you'll also enjoy uncapped growth potential, the chance to have a meaningful impact on the company, and the opportunity to work on cutting-edge, AI-powered marketing data and identity solutions that are forever changing the industry. From a competitive 401(k) match to an Open PTO policy that encourages real time off, we’re committed to creating an environment where our team members can thrive both inside and outside of work. Our comprehensive benefits package is designed to meet the diverse needs of our employees and their families. A full list of benefits is shared with candidates following their initial conversation with our HR team, so you’ll have a clear understanding of the support and resources available to you as part of the Resonate team.
Location
At Resonate, we take a remote-first approach to work, offering a flexible environment that empowers our team to collaborate seamlessly across different locations. While we embrace remote work, we also encourage thoughtful and intentional in-person collaboration to foster connection and teamwork when needed. Whether you're working from home or joining us in one of our state-of-the-art offices, you'll have the tools and resources you need to succeed.
Resonate is headquartered in Reston, VA, with offices in New York City and Washington, D.C.
Our EEO Statement:
Resonate is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outline by federal, state, or local laws.
Find out more about our story at www.resonate.com.
Ready to apply?
Apply to Resonate
Resonate is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. Our SaaS platform, Ignite, and our Data-as-a-Service (DaaS) offerings provide unparalleled insights into consumer motivations, values, and behaviors, enabling our clients to connect with their target audiences in more meaningful and effective ways. We are a dynamic and fast-growing company seeking passionate and innovative individuals to join our team!
As we continue to grow, we’re looking for a high-performing Director of Agency Sales who understands the agency landscape, speaks the language of strategy and data, and brings urgency, discipline, and a passion for partnering with agency leaders to drive transformation. You will be an individual contributor and will report directly to the Managing Director of Agency Sales and will own a defined territory of agencies and be accountable for building a high-quality pipeline, leading complex consultative conversations, and developing partnerships that unlock measurable value for both client and agency.
Key Responsibilities
- Identify, engage, and develop new agency relationships across holding companies and independent firms
- Lead strategic, insight-driven sales engagements with executives across strategy, media, analytics, and data
- Frame the agency’s most pressing challenges, build urgency, and guide prospects toward Resonate solutions
- Position Resonate as a long-term growth partner, not just a data vendor
- Collaborate with internal teams across product, solutions, and marketing to shape the right message and support execution
- Maintain accurate forecasting and pipeline management in Salesforce
- Meet or exceed quarterly and annual sales targets, including new agency acquisition and revenue growth goals.
- This is a hybrid/remote role with travel as needed (approximately 30%) to client meetings, agency offices, and industry events
Qualifications & Experience Requirements
- A proven enterprise seller with 5+ years of experience in marketing technology, data, SaaS, or analytics solutions, preferably into agencies or media firms
- Deep understanding of agency operating models, decision cycles, and the pressures they face from clients, competition, and market shifts
- Able to lead consultative sales conversations that challenge thinking and link Resonate’s platform to specific business outcomes
- Strategic, disciplined, and proactive — someone who thrives in high-accountability, performance-first cultures
- Adept at influencing senior decision-makers, aligning stakeholders, and driving urgency without over-selling
- Comfortable navigating ambiguity, reframing problems, and guiding prospects through complex buying processes
- Experienced with Salesforce and familiar with sales enablement tools and reporting best practices
Personal Success Characteristics
- Passionate about empowering agencies with the tools they need to succeed in a changing world.
- Thrive on ownership, momentum, and consistent execution.
- Quick learner with curiosity about client data, workflows, and performance drivers.
- Resilient and adaptable to fast-paced environments.
- Energized by collaboration and shared success within a performance-first culture.
Why This Role Matters Now
The pace of change in marketing has accelerated. Agencies have a short time frame to prove they still belong at the strategic table. Brands are asking for more insight, more personalization, and more accountability and if agencies cannot deliver, they risk being replaced. Resonate provides agencies with an AI-powered, real-time foundation for smarter strategy, faster activation, and provable performance.
This role is your opportunity to help agencies win by selling solutions that bridge the gap between promise and proof.
Why Resonate
Resonate is the leading provider of AI-powered predictive consumer intelligence. Our proprietary infrastructure, rAI, delivers real-time insight into what consumers will do next and why enabling brands and agencies to personalize at scale and perform with confidence. Backed by ZMC, Resonate is growing fast and helping shape the future of data-driven marketing. Learn more at www.resonate.com.
Resonate Attributes
At Resonate, we care about more than your experience on paper. We look for teammates who bring the right mindset and ways of working to help us do great work, together. The Resonators who thrive here embody these qualities:
- Proactive Problem-Solving: You spot challenges early and take initiative to solve them.
- Ownership: You take initiative, follow through, and hold yourself accountable.
- Collaboration: You value working with others and building strong, respectful relationships.
- Adaptability: You stay steady through change and adjust when needed.
- Growth Mindset: You’re open to learning, feedback, and trying new things.
- Customer Focus: You keep the end user in mind and aim for impact.
- Clear Communication: You express ideas simply and listen to understand.
- Integrity & Empathy: You act with honesty and consider the people around you.
- Strategic Thinking: You focus on what matters most and work with purpose.
- Drive: You show up motivated and ready to move things forward.
- Readiness: You bring the skills to contribute meaningfully from day one.
These attributes are the foundation of how we work and grow together!
Benefits
Besides the opportunity to work alongside smart, fun, and hard-working colleagues at Resonate, you'll also enjoy uncapped growth potential, the chance to have a meaningful impact on the company, and the opportunity to work on cutting-edge, AI-powered marketing data and identity solutions that are forever changing the industry. From a competitive 401(k) match to an Open PTO policy that encourages real time off, we’re committed to creating an environment where our team members can thrive both inside and outside of work. Our comprehensive benefits package is designed to meet the diverse needs of our employees and their families. A full list of benefits is shared with candidates following their initial conversation with our HR team, so you’ll have a clear understanding of the support and resources available to you as part of the Resonate team.
Location
At Resonate, we take a remote-first approach to work, offering a flexible environment that empowers our team to collaborate seamlessly across different locations. While we embrace remote work, we also encourage thoughtful and intentional in-person collaboration to foster connection and teamwork when needed. Whether you're working from home or joining us in one of our state-of-the-art offices, you'll have the tools and resources you need to succeed.
Resonate is headquartered in Reston, VA, with offices in New York City and Washington, D.C.
Our EEO Statement:
Resonate is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outline by federal, state, or local laws.
Find out more about our story at www.resonate.com.
Ready to apply?
Apply to Resonate
Outbound Business Development Representative
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Resonate is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. Our SaaS platform, Ignite, and our Data-as-a-Service (DaaS) offerings provide unparalleled insights into consumer motivations, values, and behaviors, enabling our clients to connect with their target audiences in more meaningful and effective ways. We are a dynamic and fast-growing company seeking passionate and innovative individuals to join our team!
Are you energized by strategic prospecting and opening doors at the enterprise level? Do you enjoy research-driven outreach and creative engagement? Resonate is seeking an Outbound Business Development Representative (BDR) to proactively generate new enterprise opportunities and expand our market presence.
We’re looking for smart, articulate, highly motivated inside sales experts who will help us achieve our revenue growth objectives.
Key Responsibilities
As an Outbound BDR, you’ll own top-of-funnel pipeline creation by targeting high-value accounts, engaging senior decision-makers, and sparking interest in Resonate’s data-driven solutions.
Outbound Pipeline Development
- Execute outbound prospecting through cold calls, personalized emails, social selling, and account-based strategies
- Research enterprise accounts to identify key stakeholders and business priorities
- Develop tailored messaging aligned to industry, persona, and use case
Opportunity Creation
- Book qualified meetings with enterprise prospects
- Consistently meet or exceed outbound activity and pipeline generation targets
- Position Resonate’s solutions against prospect pain points and competitive alternatives
Strategic Collaboration
- Partner with Marketing and Account Executives on vertical or account-based acquisition strategies
- Share insights from the field to improve messaging, targeting, and playbooks
- Stay current on industry trends, buyer challenges, and Resonate’s evolving offerings
Critical Success Factors
- Strong research and account-mapping skills
- Confident, persuasive communicator with resilience and grit
- Ability to handle rejection and maintain momentum
- Highly organized and goal-oriented in a fast-paced environment
Qualifications & Experience Requirements
- Experience in sales development, inside sales, or demand generation
- Account development/inside sales experience in demand generation to a marketing/research/insights/intelligence/analytics audience - ideally for a software or SaaS company in the MarTech space
- Proven track record of achieving (and, even better, exceeding) quota
- Proficient at prospecting, list building, account researching tactics
- Ability to multi-task, prioritize, and manage time effectively
- Experience in using Salesforce.com, RainKing, DiscoverOrg, LinkedIn Sales Navigator
- Ability to understand and explain complex technology quickly and easily
- Excellent at handling rejection, being able to pivot and transform conversations
- Inquisitive, with excellent listening skills
- A high level of personal drive and focus on objectives
- Bachelor’s Degree preferred
Resonate Attributes
At Resonate, we care about more than your experience on paper. We look for teammates who bring the right mindset and ways of working to help us do great work, together. The Resonators who thrive here embody these qualities:
- Proactive Problem-Solving: You spot challenges early and take initiative to solve them.
- Ownership: You take initiative, follow through, and hold yourself accountable.
- Collaboration: You value working with others and building strong, respectful relationships.
- Adaptability: You stay steady through change and adjust when needed.
- Growth Mindset: You’re open to learning, feedback, and trying new things.
- Customer Focus: You keep the end user in mind and aim for impact.
- Clear Communication: You express ideas simply and listen to understand.
- Integrity & Empathy: You act with honesty and consider the people around you.
- Strategic Thinking: You focus on what matters most and work with purpose.
- Drive: You show up motivated and ready to move things forward.
- Readiness: You bring the skills to contribute meaningfully from day one.
These attributes are the foundation of how we work and grow together!
Benefits
Besides the opportunity to work alongside smart, fun, and hard-working colleagues at Resonate, you'll also enjoy uncapped growth potential, the chance to have a meaningful impact on the company, and the opportunity to work on cutting-edge, AI-powered marketing data and identity solutions that are forever changing the industry. From a competitive 401(k) match to an Open PTO policy that encourages real time off, we’re committed to creating an environment where our team members can thrive both inside and outside of work. Our comprehensive benefits package is designed to meet the diverse needs of our employees and their families. A full list of benefits is shared with candidates following their initial conversation with our HR team, so you’ll have a clear understanding of the support and resources available to you as part of the Resonate team.
Location
At Resonate, we take a remote-first approach to work, offering a flexible environment that empowers our team to collaborate seamlessly across different locations. While we embrace remote work, we also encourage thoughtful and intentional in-person collaboration to foster connection and teamwork when needed. Whether you're working from home or joining us in one of our state-of-the-art offices, you'll have the tools and resources you need to succeed.
Resonate is headquartered in Reston, VA, with offices in New York City and Washington, D.C.
Our EEO Statement:
Resonate is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outline by federal, state, or local laws.
Find out more about our story at www.resonate.com.
Ready to apply?
Apply to Resonate
Manager, Sales Enablement and Effectiveness
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Resonate is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. Our SaaS platform, Ignite, and our Data-as-a-Service (DaaS) offerings provide unparalleled insights into consumer motivations, values, and behaviors, enabling our clients to connect with their target audiences in more meaningful and effective ways. We are a dynamic and fast-growing company seeking passionate and innovative individuals to join our team!
The Manager, Sales Enablement and Effectiveness is a hands-on individual contributor responsible for building, executing, and continuously improving the programs, processes, and tools that support the sales organization. This role is focused on making selling easier, more consistent, and more predictable while improving onboarding, training, and day-to-day sales execution.
Working closely with the Vice President of Sales Operations and Go to Market Strategy, this individual supports the execution of sales strategy by optimizing workflows, driving technology adoption, and delivering practical, real-world training. The role partners cross-functionally with Sales, Marketing, Product Marketing, Business Systems, and Finance to ensure the sales team has the structure, insights, and resources needed to perform at a high level.
This is a high-impact builder role designed for someone who thrives on solving problems, creating scalable solutions, and driving measurable improvements across a growing sales organization.
Key Responsibilities
Sales Process and Workflow Enablement
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Identify friction points across the sales lifecycle and redesign or optimize processes from lead handoff through deal close and renewal
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Improve win rates, shorten sales cycles, and increase efficiency, consistency, and forecast accuracy
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Document, standardize, and maintain sales processes and best practices
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Support adoption across brand, agency, and political sales teams
Training and Onboarding
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Design and execute a comprehensive sales onboarding program to accelerate time-to-productivity
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Create and deliver ongoing training focused on product knowledge, messaging, competitive positioning, and selling skills
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Partner with Product Marketing and Sales Leadership to ensure training reflects real-world selling scenarios
Sales Technology and Tools
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Support the effectiveness of the sales technology stack, including Salesforce, Mindtickle, PeopleAI, and related platforms
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Identify gaps and implement enhancements across enablement, forecasting, and conversation intelligence tools
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Partner with Sales Operations and Business Systems to improve usability, drive adoption, and ensure tools increase productivity
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Support technology integrations and optimizations that contribute to revenue growth
Sales Programs and Execution
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Support planning and execution of key sales programs and events, including Sales Kickoff and Quarterly Business Reviews
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Help lead strategic initiatives from concept through implementation, including defining objectives, success metrics, and follow-through plans
Cross-Functional Collaboration
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Partner with Sales, Marketing, Product Marketing, Business Systems, and Finance to align enablement efforts with business priorities
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Gather field feedback and translate it into practical improvements across tools, processes, and training
Data and Performance Insights
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Leverage data and analytics to measure sales execution and team performance
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Track and analyze enablement metrics such as onboarding effectiveness, tool adoption, training completion, and process improvements
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Share insights with sales leadership to inform decisions and prioritize future initiatives
Qualifications & Experience Requirements
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4+ years of experience in sales enablement, sales operations, or a related go-to-market function
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Direct experience supporting B2B SaaS sales teams, preferably in a data or analytics environment
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Strong understanding of B2B SaaS sales processes, methodologies, and support requirements
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Proven ability to design and implement scalable processes that improve sales effectiveness and efficiency
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Demonstrated experience implementing AI tools in sales environments with measurable results
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Proficiency with modern AI tools (LLMs, sales intelligence platforms, etc.), including Claude (Projects, custom instructions, skill building, prompt engineering preferred)
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Hands-on experience with Salesforce, Gong, Outreach, Mindtickle, Clari, People.ai, and similar systems
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Experience leading technology implementation projects and system integrations preferred
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Bachelor’s degree required; Master’s degree preferred
Personal Success Characteristics
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Builder mindset with a bias toward action and continuous improvement
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Exceptional problem-solving ability with a talent for simplifying complexity
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Strong communicator who can effectively engage sales reps, executives, and cross-functional partners
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Skilled at translating product marketing materials into practical, sales-ready training
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Proven ability to drive tool adoption and implement workflows that measurably improve productivity
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Highly organized and able to manage multiple workstreams while maintaining attention to detail
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Data-driven and comfortable using analytics to inform decisions and measure outcomes
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Comfortable operating autonomously, making decisions in ambiguous situations, and taking ownership of results
Resonate Attributes
At Resonate, we care about more than your experience on paper. We look for teammates who bring the right mindset and ways of working to help us do great work, together. The Resonators who thrive here embody these qualities:
- Proactive Problem-Solving: You spot challenges early and take initiative to solve them.
- Ownership: You take initiative, follow through, and hold yourself accountable.
- Collaboration: You value working with others and building strong, respectful relationships.
- Adaptability: You stay steady through change and adjust when needed.
- Growth Mindset: You’re open to learning, feedback, and trying new things.
- Customer Focus: You keep the end user in mind and aim for impact.
- Clear Communication: You express ideas simply and listen to understand.
- Integrity & Empathy: You act with honesty and consider the people around you.
- Strategic Thinking: You focus on what matters most and work with purpose.
- Drive: You show up motivated and ready to move things forward.
- Readiness: You bring the skills to contribute meaningfully from day one.
These attributes are the foundation of how we work and grow together!
Benefits
Besides the opportunity to work alongside smart, fun, and hard-working colleagues at Resonate, you'll also enjoy uncapped growth potential, the chance to have a meaningful impact on the company, and the opportunity to work on cutting-edge, AI-powered marketing data and identity solutions that are forever changing the industry. From a competitive 401(k) match to an Open PTO policy that encourages real time off, we’re committed to creating an environment where our team members can thrive both inside and outside of work. Our comprehensive benefits package is designed to meet the diverse needs of our employees and their families. A full list of benefits is shared with candidates following their initial conversation with our HR team, so you’ll have a clear understanding of the support and resources available to you as part of the Resonate team.
Location
At Resonate, we take a remote-first approach to work, offering a flexible environment that empowers our team to collaborate seamlessly across different locations. While we embrace remote work, we also encourage thoughtful and intentional in-person collaboration to foster connection and teamwork when needed. Whether you're working from home or joining us in one of our state-of-the-art offices, you'll have the tools and resources you need to succeed.
Resonate is headquartered in Reston, VA, with offices in New York City and Washington, D.C.
Our EEO Statement:
Resonate is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outline by federal, state, or local laws.
Find out more about our story at www.resonate.com.
Ready to apply?
Apply to Resonate
Engineering Manager, Platform Services
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Resonate is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. Our SaaS platform, Ignite, and our Data-as-a-Service (DaaS) offerings provide unparalleled insights into consumer motivations, values, and behaviors, enabling our clients to connect with their target audiences in more meaningful and effective ways. We are a dynamic and fast-growing company seeking passionate and innovative individuals to join our team!
We are entering a new era powered by generative and agentic AI systems, and we're seeking an Engineering Manager, Platform Services to lead that transformation. This role owns the engineering team responsible for our marketing intelligence platform and activation services, the connective tissue that powers the way brands plan, execute, and measure campaigns across the digital ecosystem.
You'll lead a team of software engineers building the platform that connects our AI-powered consumer intelligence to the broader martech/adtech ecosystem. This isn't about maintaining the status quo, but rather transforming our SaaS platform into an AI-native environment where agentic systems become core to how marketers work. You'll assess our current stack, form strong technical opinions, and drive bold moves to modernize architecture while delivering measurable business value.
Key Responsibilities
Technical Leadership (40%)
- Lead the transformation of our platform into an AI-native environment with agentic systems (AI that plans and executes multi-step marketing workflows)
- Assess current architecture, identify technical debt, and drive modernization with measurable outcomes (target: 30%+ improvement in platform performance or cost efficiency)
- Own platform reliability, scalability, and integrations across the martech/adtech ecosystem (DSPs, CDPs, etc.)
- Maintain hands-on involvement in critical architecture decisions; able to provide technical direction when leads are unavailable
- Set engineering standards that balance quality with velocity—clean code, smart automation, lightweight process
- Champion AI tooling (GitHub Copilot, Claude, agent frameworks) throughout the development lifecycle
People Leadership (40%)
- Lead, mentor, and retain a high-performing team of software engineers across platform and integration services
- Conduct regular 1:1s, career planning, and performance reviews with clear, constructive feedback
- Create growth paths and development opportunities; track record of promoting engineers and maintaining low attrition
- Foster a culture of ownership, collaboration, and technical excellence
- Manage hiring, onboarding, and team composition to build the capabilities we need
- Remove roadblocks and protect the team from unnecessary distractions
- Drive adoption of modern practices and AI tooling—address skepticism with empathy and evidence
Delivery & Strategy (20%)
- Partner with Product to shape roadmap, estimate accurately, and deliver with predictability
- Lead incident response from detection to resolution, including communications and blameless post-mortems
- Align engineering strategy with business goals and product priorities
- Monitor team health, velocity, and delivery risks—address proactively
Qualifications & Experience Requirements
Technical Experience
- 7+ years building production software with hands-on experience as a senior engineer before moving to management
- 5+ years leading engineering teams of 10+ people with proven track record of developing talent
- Deep experience building or scaling multi-tenant SaaS platforms in AWS
- Strong backend expertise (Java/Spring Boot, or similar modern frameworks) with production experience at scale (millions of daily transactions, sub-second latency requirements)
- Experience with modern frontend technologies and API design
- Track record of measurable platform improvements (e.g., "reduced infrastructure costs by 40%," "improved response times by 75%," "achieved 99.99% uptime")
- Familiarity with observability, monitoring, and incident management at scale
Leadership & Mindset
- Genuinely excited about AI/ML capabilities—LLMs, RAG systems, agent frameworks (LangChain or similar)—eager to separate real value from hype
- Strong architectural opinions, but not dogmatic—you adapt based on context and data
- Clear communicator who translates between technical complexity and business value
- Comfortable with ambiguity; confident making decisions and iterating quickly
- Process-minded but anti-bureaucracy—you create clarity without creating friction
- Low-ego leader who combines strategic thinking with hands-on leadership and a bias toward action
- Proven ability to give direct, constructive feedback that helps engineers grow
Preferred Qualifications
- Experience in adtech, martech, or data-intensive B2B SaaS environments
- Background integrating with DSPs, CDPs, or similar marketing ecosystem platforms
- Experience with Java/Spring, LLM agent frameworks, React, and real-time streaming architectures
- Track record building and growing high performing software engineering teams
- History of driving adoption of AI tooling and modern development practices
- Experience in fast-paced, resource-constrained environments where initiative is rewarded
Resonate Attributes
At Resonate, we care about more than your experience on paper. We look for teammates who bring the right mindset and ways of working to help us do great work, together. The Resonators who thrive here embody these qualities:
- Proactive Problem-Solving: You spot challenges early and take initiative to solve them.
- Ownership: You take initiative, follow through, and hold yourself accountable.
- Collaboration: You value working with others and building strong, respectful relationships.
- Adaptability: You stay steady through change and adjust when needed.
- Growth Mindset: You’re open to learning, feedback, and trying new things.
- Customer Focus: You keep the end user in mind and aim for impact.
- Clear Communication: You express ideas simply and listen to understand.
- Integrity & Empathy: You act with honesty and consider the people around you.
- Strategic Thinking: You focus on what matters most and work with purpose.
- Drive: You show up motivated and ready to move things forward.
- Readiness: You bring the skills to contribute meaningfully from day one.
These attributes are the foundation of how we work and grow together!
Benefits
Besides the opportunity to work alongside smart, fun, and hard-working colleagues at Resonate, you'll also enjoy uncapped growth potential, the chance to have a meaningful impact on the company, and the opportunity to work on cutting-edge, AI-powered marketing data and identity solutions that are forever changing the industry. From a competitive 401(k) match to an Open PTO policy that encourages real time off, we’re committed to creating an environment where our team members can thrive both inside and outside of work. Our comprehensive benefits package is designed to meet the diverse needs of our employees and their families. A full list of benefits is shared with candidates following their initial conversation with our HR team, so you’ll have a clear understanding of the support and resources available to you as part of the Resonate team.
Location
At Resonate, we take a remote-first approach to work, offering a flexible environment that empowers our team to collaborate seamlessly across different locations. While we embrace remote work, we also encourage thoughtful and intentional in-person collaboration to foster connection and teamwork when needed. Whether you're working from home or joining us in one of our state-of-the-art offices, you'll have the tools and resources you need to succeed.
Resonate is headquartered in Reston, VA, with offices in New York City and Washington, D.C.
Our EEO Statement:
Resonate is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outline by federal, state, or local laws.
Find out more about our story at www.resonate.com.
Ready to apply?
Apply to Resonate
Resonate is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. Our SaaS platform, Ignite, and our Data-as-a-Service (DaaS) offerings provide unparalleled insights into consumer motivations, values, and behaviors, enabling our clients to connect with their target audiences in more meaningful and effective ways. We are a dynamic and fast-growing company seeking passionate and innovative individuals to join our team!
We’re always looking for curious, driven, and collaborative people who care about using data and technology to make an impact. Even if you don’t see an open position that matches your skills right now, we still want to hear from you.
If you’re excited about our mission and believe you’d be a great addition to our team, submit your resume and tell us about your interests, background, and the kind of role you’re hoping to explore.
We keep submissions on file and review them regularly as new opportunities open across the company. Thank you for your interest in Resonate.
Resonate Attributes
At Resonate, we care about more than your experience on paper. We look for teammates who bring the right mindset and ways of working to help us do great work, together. The Resonators who thrive here embody these qualities:
- Proactive Problem-Solving: You spot challenges early and take initiative to solve them.
- Ownership: You take initiative, follow through, and hold yourself accountable.
- Collaboration: You value working with others and building strong, respectful relationships.
- Adaptability: You stay steady through change and adjust when needed.
- Growth Mindset: You’re open to learning, feedback, and trying new things.
- Customer Focus: You keep the end user in mind and aim for impact.
- Clear Communication: You express ideas simply and listen to understand.
- Integrity & Empathy: You act with honesty and consider the people around you.
- Strategic Thinking: You focus on what matters most and work with purpose.
- Drive: You show up motivated and ready to move things forward.
- Readiness: You bring the skills to contribute meaningfully from day one.
These attributes are the foundation of how we work and grow together!
Benefits
Besides the opportunity to work alongside smart, fun, and hard-working colleagues at Resonate, you'll also enjoy uncapped growth potential, the chance to have a meaningful impact on the company, and the opportunity to work on cutting-edge, AI-powered marketing data and identity solutions that are forever changing the industry. From a competitive 401(k) match to an Open PTO policy that encourages real time off, we’re committed to creating an environment where our team members can thrive both inside and outside of work. Our comprehensive benefits package is designed to meet the diverse needs of our employees and their families. A full list of benefits is shared with candidates following their initial conversation with our HR team, so you’ll have a clear understanding of the support and resources available to you as part of the Resonate team.
Location
At Resonate, we take a remote-first approach to work, offering a flexible environment that empowers our team to collaborate seamlessly across different locations. While we embrace remote work, we also encourage thoughtful and intentional in-person collaboration to foster connection and teamwork when needed. Whether you're working from home or joining us in one of our state-of-the-art offices, you'll have the tools and resources you need to succeed.
Resonate is headquartered in Reston, VA, with offices in New York City and Washington, D.C.
Our EEO Statement:
Resonate is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outline by federal, state, or local laws.
Find out more about our story at www.resonate.com.
Ready to apply?
Apply to Resonate