About the Role

At Pushpay, the Strategic Customer Success Manager plays a key role in building and fostering relationships with our key Enterprise customers. You will be quota-based, where you are responsible for the retention, renewal rate, and increased business in a specific book of accounts, including structuring contract terms and pricing that drive business objectives. You will interact and build relationships with our customers to ensure they are both using and seeing value from their Pushpay platform. Your goals will include annual renewal dollars, expansion, and upsell of products, and growing giving through the Pushpay platform. You are here to ensure customer success by being dedicated to making our customers successful in their deployment, adoption, and usage of Pushpay. You will do all of this while creating a strong relationship with our customers based on value realization. Additionally, you will proactively build and grow relationships with senior staff and executive contacts of these strategic customers. The customer satisfaction you foster will help you retain our customers.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical, Dental, and Vision for employee
• 70%+ employer-paid premiums for Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week: WA & CO locations
• Remote: CA & WA only
• 12 paid company holidays
• 2 paid Volunteer Time Off days
• 15 days PTO to start, increases with tenure (PTO varies by position)
• Paid parental and adoption leave
• Compensation: $100k base + $20k variable = $120k OTE

The following states are approved as a remote work locations for this position: California and Washington - All other states are not in consideration for this role at this time.

What You'll Do

• Revenue Retention: You will have targets and goals that ensure our customers stay customers.
• Adoption Target: We are here to help our organizations deploy and use Pushpay, but the work doesn’t stop there. We help them engage with their givers and drive adoption beyond the organization.
• Upsell: We are building the most powerful engagement platform in the market. You will be responsible to sell additional products and features.
• High Sales Activities: You will have the opportunity to work with a significant number of key customers, with at times complex needs, and with that comes a responsibility to make a large volume of calls and emails.
• Pushpay Product Training and Assistance: You will be an expert in Pushpay’s products so you are able to help with training, deployment, and giver adoption. This knowledge will help us ensure our successes, which drives both retention and upsell.
• Travel: When travel is approved, you will lead business review presentations on-site with customers to build relationships, value propositions, and work towards a predetermined outcome of success. Expect to take 8-12 multi-day trips per year.
• Relational competence: The ability to grow relationships and engagement with senior and C-level executives with our most strategic customers.
• Manage the full-cycle renewal process from prospect to close: Complete Discovery Calls with Decision Makers, Negotiate and Close deals.
• Other related duties as assigned.

What You'll Bring

• Bachelor’s Degree or additional equivalent years of experience.
• You have at least 5 years of inside sales, account management, renewal team management and experience with maintenance renewal process.
• You’ve used and have working knowledge of Salesforce.com or a similar CRM system.
• Previous experience working with Not-for-Profit, Education, or Faith verticals and/or background in software preferred.
• Proven track record with quota/ target attainment.
• Ability to build relationships with large account sets.
• Managed large, strategic accounts in prior roles.
• Ability to build relationships with key executives, senior management and decision makers both internally and with your customers.
• Excellent Communicator: Strong written and verbal communication skills. You can communicate complex technology and problems, in a simple way. You are comfortable speaking in small groups, or leading presentations in front of large groups.
• Problem Solver: You love identifying and tackling the most difficult of challenges and know how to work with a team to get to the best solution. You go the extra mile with a strong work ethic; self-directed and resourceful. Many would describe you as a “self- starter” or “driven”.
• Multi-Tasking: The ability to deal with a transactional work environment. You will have to be able to excel at time management and prioritization among many demands. You thrive when you are busy with lots of things to accomplish during the day. You feel a sense of satisfaction when you are able to accomplish a full day of work.
• Business Minded: You love learning technology, and have impeccable business acumen.
• Detail Oriented: You handle details accurately and in a timely manner. You can effectively manage opportunities, customer interactions, and key projects check points with attention to accuracy and detail.
• People Person: You have strong interpersonal skills and strive to maintain strong relationships with your customers and your colleagues. Your customer service and communication skills are top-notch, both over the phone and in email. You see no problem with building relationships with all types of people at all levels within an organization.
• Performer: You love to set goals and see those goals through to success. You want to achieve your metrics monthly, quarterly, and annually. You don’t settle for the status quo. You love to “over” perform and can show your successes.
• Naturally Curious: You love to learn about why and how things work. Your favorite question as a child was “Why?”. You like to spend time understanding your customer’s needs in detail, and how you can help. You look for ways to be better every day.
• Fun and Fast Paced: You like the startup world. You enjoy fast-paced roles, with lots to do. You are ok with change and ambiguity as we grow. You want to work with other fun people, who enjoy learning and helping each other. You know that great teams are made of great people.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good. In the 2021 financial year we were honored to process US $6.9 billion in charitable giving. We’re growing fast, including an exciting acquisition in 2021, and we need driven talent. Join Pushpay and grow with us!

**Applications will be taken on an ongoing basis

#LI-TS1 #LI-Remote #LI-Hybrid

About the Role

The Implementation Specialist II will manage the onboarding of customers in all segments by successfully implementing the Pushpay product suite. The right individual provides a distinctive post sale service that makes Pushpay the market leader and preferred choice for digital giving in the non-profit space. This individual possesses a passion for customer satisfaction, obsession for accuracy, a blend of technical and customer-interaction skills, a drive for excellence, can effectively navigate objections, and has what it takes to deliver results.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the COS office / 2 days remote
• 12 paid company holidays
• 2 paid Volunteer Time Off days
• 15 days PTO to start, increases with tenure and seniority
• Paid parental and adoption leave
• Compensation Range: $67,500-$78,489

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.

What You'll Do

• Project manage the onboarding and implementation of Catholic customers, manage a pipeline, and meet or exceed KPI’s.
• Become an expert in the Pushpay product suite and set appropriate expectations with the customer.
• Deliver results, provide high quality customer interactions, drive product adoption, and effectively manage multiple/simultaneous implementations.
• Coordinate with Product, Service Delivery, and Customer Success teams to execute on implementation.
• Build and effectively execute account plans and strategies unique to each account.
• Regularly review assigned accounts to highlight key results, analyze metrics, demonstrate value, and emphasize the ROI, as well as, recommend process/procedure changes to better utilize Pushpay services.
• Help develop existing customer relationships with the company; in-line with the company service process and ensure maximum customer retention is achieved.
• Maintain knowledge of market conditions and competitive activities.
• Achieve monthly, quarterly, and annual goals and provide accurate, timely reports and forecasts as needed for management.
• Receive direction from the VP, Director of Implementation, and guidance from Customer Success Team Leads.

What You'll Bring

• BA/BS Degree
• 3+ years of working in SaaS onboarding and implementation, or as a Customer Success Manager.
• Excellent verbal and written communication skills.
• Ability to identify, critique, suggest, and implement intelligent changes to the clients and business optimization processes.
• Strong problem resolution skills - proven ability to engage and interact with internal teams to resolve client issues.
• Desire to work in a startup environment, with proactive mindset and minimum need for supervision.
• Experience with CRM software (e.g. Salesforce).
• Ability to prioritize and manage workload to meet deadlines.
• Ability to manage multiple, concurrent client relationships.
• Well-organized and strong work ethic.
• Ability to anticipate change and adjust priorities accordingly.
• Understanding of key drivers of success for Catholic parishes.
• Understanding of industry culture, products, and services.
• Excellent eye for detail – ability to create accurate and high quality pieces of work.
• Not required: Bilingual in Spanish; ability to translate verbal and written communication, and speak to customers in Spanish.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!

About Pushpay

Pushpay is a market-leading digital payments and engagement platform serving 14,000+ churches and faith-based organizations. Our technology stack combines Church Management Software and Giving Platform and has processed over $37B in donation payments over the last five years, driving community engagement and generosity.

About the Role

The Director of Payments Strategic Partnerships is a pivotal, senior individual contributor role that will architect and execute the comprehensive fintech payment partnership strategy for Pushpay’s $8B+ annual volume embedded payments SaaS platform. Reporting to the Head of Payments within the Product organization, you will lead cross-functional teams to deliver game-changing capabilities, seamless integrations, and superior unit economics. Your primary directive is to drive the strategy and execution across all global gateway, processor, and network relationships to maximize revenue, gross margin, and product expansion across the ecosystem.

Mission and Impact

Your success in this role will directly contribute to three critical business outcomes: 

• Competitive Differentiation: Transform complex processor and ecosystem relationships into durable, strategic advantages. 
• Platform Growth: Expand payment capabilities to accelerate adoption, increase Total Payment Volume (TPV), and optimize conversion rates.
• Economic Optimization: Drastically improve unit economics and gross margin to power future product innovation and organizational growth.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week (Allen, TX)
• Remote - AZ and TN locations only
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 25 days PTO
• Paid parental and adoption leave

The following states are approved as remote work locations for this position: Arizona and Tennessee.. All other locations are not in consideration for this role at this time.

What You'll Do

Success is measured by your direct, quantifiable impact on TPV growth, margin expansion, and the adoption of new, partner-driven capabilities.

1. Payment Ecosystem Strategy:  Define the multi-year partnership strategy, identify capability and economic gaps in the existing payments stack, and continuously refine the ecosystem of ISV, ISO, PayFac processors, digital wallets, and risk tool providers.
2. Product & Capability Expansion:  Drive the expansion of integrated payment capabilities (e.g., recurring giving, web, mobile, ACH, fraud tools), partnering with Product Management and Engineering to ensure new solutions are technically scalable, operationally sustainable, and commercially attractive.
3. Strategic Partner Management:  Serve as the primary relationship owner for payments ecosystem partners, developing joint business plans, and running governance cadences (QBRs, roadmap reviews) to monitor performance and resolve escalations.
4. Commercial Strategy & Unit Economics:  Lead complex commercial negotiations and high-value contracts for all processing and partner agreements. Develop economic models with Finance/BI and execute comprehensive strategies for cost containment and margin improvement (e.g., routing optimization, mix-shift).
5. Technical Integration & Alignment:  Collaborate with Product, Engineering, and Architecture to formulate and facilitate platform-to-partner integrations (APIs, webhooks, data flows). Ensure platform compliance and contribute to build-vs-partner decisions by articulating trade-offs.
6. New Partner Development:  Systematically identify, qualify, and prioritize new processor and ecosystem partnerships (e.g., payment methods, data and AI services). Lead the full deal lifecycle, including solution planning, negotiation, contract execution, and strategic launch.
7. Matrixed Leadership:  Lead and drive cross-functional teams (Product, Engineering, Finance, Legal, Operations, etc.) on partnership strategies, acting as the internal subject-matter expert on payment economics and fintech ecosystem trends. Influence and align senior stakeholders through clear, data-driven business cases.

Success Metrics

• Growth in processed TPV and payments revenue
• Measurable improvement in gross margin and unit economics
• Successful launch, stability, and widespread adoption of new partner-driven capabilities
• Demonstrable strategic expansion of key processor and ecosystem relationships

What You'll Bring

Required Education and Experience

This role demands a seasoned Fintech professional with a unique and demonstrated blend of deep payments domain expertise, commercial acuity, and strategic partnership management, thriving in a fast-paced, matrixed environment.

• 8+ years of experience in the fintech payments industry with substantial, hands-on experience in Processor/Acquirer Relationships and Governance as well as the ISO/PayFac Models and commercialization of embedded payments.
• Deep Subject Matter Expertise:  Demonstrated capability to thoroughly analyze the financial aspects of Merchant Services payments, including expert knowledge in modeling and explaining:  Interchange, scheme fees, acquiring markup fees, revenue share and buy rate mechanics and residual structures.
• Compliance & Risk:  Direct experience as a PayFac, ISO or acquiring entity with PCI-DSS compliance, AML/KYC frameworks, and card brand scheme rules.
• Commercial Acuity:  Proven track record as an individual contributor structuring and negotiating complex, multi-year, commercial agreements.
• SaaS/Platform Experience:  Demonstrated experience influencing product roadmaps and integrations in a SaaS or platform environment.
• Financial & Analytical Rigor:  Strong financial modeling and analytical skills, including P&L ownership thinking and scenario modeling.
• Education:  Bachelor’s degree required, ideally in Engineering, Business, or Finance.  An advanced degree, such as an MBA is strongly preferred.

Required Skills and Abilities

• Strategic Vision:  Ability to translate ecosystem strategy into executable partnership roadmaps, leading with data, speed and urgency.
• Commercial & Analytical Acumen:  Exceptional skill in commercial negotiation, end-to-end contract management, and a relentless, data-driven approach to strategic decision-making.
• Matrixed Leadership:  A highly collaborative influencer with a strong ability to align senior cross-functional stakeholders and external partner executives without formal authority.
• Technical Fluency:  A solid grasp of payments and SaaS integration patterns to ensure effective and credible collaboration with technical teams.
• Communication & Storytelling:  Clear, concise, and persuasive communication to connect complex payment and economic topics, effectively linking them to concrete business outcomes.
• Customer Focus & Adaptability:  A customer-centric approach that balances external partner needs with internal priorities, consistently thriving in ambiguity and rapid change.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!

Applications will be taken on an ongoing basis.

#LI-TS1 #LI-Hybrid #LI-Remote

About The Role

The primary goal of the Mid Market Account Executive is to generate leads, develop an account portfolio, and close deals in order to meet quarterly sales booking and revenue quotas in the assigned geographic territory.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical, Dental, and Vision for employee
• 70%+ employer-paid premiums for Medical, Dental, and Vision for dependents
• 401K match
• Remote
• 12 paid company holidays
• 15 days PTO to start, increases with tenure 
• Paid parental and adoption leave
• Pay Range, $60k-$80k base + $71.5k-$80k variable = $131.5k-$160k OTE

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The following areas are approved as remote work locations for this position: Sacramento, Bay Area CA., Chicago, IL., Baltimore, MD., Detroit, MI., Minneapolis, MN., Cincinnati, OH... All other locations are not in consideration for this role at this time.

What You'll Do

• Build a pipeline of prospects and manage the sales stages from initiate to close.
• Generate list of prospective churches through research, cold-calling, internet and professional network.
• Required to visit 30-40 churches a month in person.
• Meet and exceed sales revenue and booking goals and overall objectives.
• Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.
• Clearly articulate Pushpay’s value proposition and return on investment.
• Build strong interpersonal relationships with church leaders in the assigned geographic territory.
• Collaborate and work with internal Pushpay teams: SDR’s, AE’s, Sales Managers, Marketing team, other partner affiliates to execute company initiatives.
• Plan, direct and coordinate sales support activities, including management of the sales pipeline through Salesforce.
• Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce.
• Involved in all phases of the sales lifecycle including: identifying and developing leads; developing value propositions; financial deal structuring; to contract negotiation and closing.
• Share industry, deal, and sales “best practice” knowledge with other members of the sales team.
• Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.
• Collaborate with the Partner Success team and Implementation Team to ensure that expectations set during the sales process are met in delivery.
• Provide ongoing feedback that would aid in identifying new market opportunities.

What You'll Bring

• Must have 3-5 years+ successful sales experience.
• Experience in selling in the technology field, preferably SaaS Solutions.
• Working knowledge and/or experience in the faith sector, is a plus.
• Deep understanding of the sector culture, leaders, organizations, and structures.
• Knowledge of the growing church market.
• Strong communication, organizational, and presentation skills with ability to influence decisions.
• Exhibit analytical and problem solving skills and excellent verbal/written skills.
• Proven track record in new business development.
• Experience canvassing and cold-calling into various types of organizations with evidence of success.
• Understand and manage complex sales cycle from researching a prospect, to scheduling demos, negotiation, to contract, and closing a deal.
• Proven negotiation skills.
• Understanding of managing prospects through a CRM application.
• Strong computer skills required for job functions: Mac OSX, Google Platforms Excel, and PowerPoint.
• Self motivated, creative, flexible.
• Prolonged periods of sitting at a desk and working on a computer.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!

Applications will be taken on an ongoing basis.

#LI-TS1 #LI-Remote

Sales Training and Enablement Specialist

Location: Hybrid (3 days in office per week) in Allen, TX; Colorado Springs, CO or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA

About the Role:

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

The Sales Training & Enablement Specialist is a critical role designed to maximize the performance of our sales team. You will own the execution of our new hire onboarding program and lead ongoing training initiatives to upskill our entire front-book sales organization. The ideal candidate is a strategic thinker with hands-on experience in content creation, a deep understanding of the US faith market, and a passion for coaching others to success. You will work closely with Sales, Marketing, Product, and Customer Success to ensure our sales team has the knowledge, skills, and tools to effectively sell Resi's solutions.

Supervisory Responsibilities: None

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation:

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee

• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents

• 401K match

• Hybrid work model - 3 days in the office / 2 days remote each week

• 12 paid Company Holidays

• 2 paid Volunteer Time Off days

• 15 days PTO, to start, increases with tenure and seniority.

• Paid parental and adoption leave

• Compensation Range: $72,000 - $80,000, depending on location.

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The following states are approved as remote work locations for this position: AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.

What You’ll Do:

• Onboarding & Training: Own and execute the comprehensive onboarding program for new Sales Development Representatives (SDRs) and Account Executives (AEs) to ensure they are ramped quickly and effectively.
• Content Development: Design, create, and maintain a library of engaging training materials, including presentations, videos, and job aids, tailored to our sales process and the US faith market.
• Continuous Learning: Develop and deliver ongoing training programs focused on career development, product knowledge, competitive positioning, and advanced sales skills.
• Performance Support: Provide targeted coaching and support for reps on Performance Improvement Plans (PIPs), helping them develop the skills needed to succeed.
• Cross-functional Collaboration: Partner with Marketing, Product, and Customer Success to translate product updates and market insights into actionable training content for the sales team.
• Data Analysis: Analyze sales performance data and training effectiveness to identify skill gaps and measure the impact of enablement initiatives, making data-driven recommendations for improvement.
• Tech Stack Proficiency: Serve as a subject matter expert on our sales tech stack (Salesforce, Outreach, DocuSign, Qwilr), providing training and driving adoption of best practices.

What You’ll Bring:

• Deep knowledge of the US faith market, specifically Protestant churches, including their buying cycles, decision-making processes, and unique needs.
• Contextual understanding of the technical production environments within the US Faith Market
• Proven ability to create compelling and effective training curriculum and content from scratch.
• Strong data analysis skills with the ability to translate metrics into actionable insights.
• Familiarity with established sales methodologies (e.g., MEDDIC, Gap, etc.).
• Knowledge of Google Suite preferred
• Knowledge of Salesforce/CRM and Outreach/Salesloft preferred
• Ability to set priorities, meet deadlines and work independently.
• Ability to work in a team environment and be open to change.
• Must be detail-oriented and accurate.
• Must be able to maintain confidentiality.
• Ability to craft messaging that is relevant and compelling to ensure emails and presentations align with buyer pain points and motivations.
• Strong presentation skills in small and large groups
• Strong one-on-one interpersonal skills such as empathy, conflict resolution, patience, adaptability and flexibility.
• Ability to listen closely to the sales team to understand the needs and challenges
• Experience administering or creating content within a Learning Management System (LMS) preferred

Education and Experience:

• 2+ years of experience in a direct contributor sales role such as an SDR, Account Executive, or Account Manager.
• 2+ years of experience in a training, coaching, or enablement role involving content creation and delivery.

Work Environment & Physical Demands: 

Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

If you require a modification to your work equipment or furniture please contact the People Team - peopleteam@pushpay.com

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!

**Applications will be taken on an ongoing basis.

About the Role

You are the client’s first impression of Pushpay, representing yourself as a passionate, personable and professional individual who will be able to connect our prospects business needs to our service. In this role, you make outbound calls to potential clients who appear to be strong potential customers based upon our general market focus.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical, Dental, and Vision for employee
• 50% employer-paid premiums for Medical, Dental, and Vision for dependents
• 401K match
• Flexible working program
• 12 paid company holidays
• 2 paid Volunteer Time Off days
• 15 days PTO to start, increases with tenure and seniority
• Pay Range: $24.04 hourly + $20k variable = $70k OTE 

The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA. All other states are not in consideration for this role at this time.

What You'll Do

• Call Center environment, metric driven role, constant monitoring on performance.
• Make outbound calls, emails and text messages to qualify churches and nonprofits.
• Work with a team of driven individuals in a specialized account based sales environment.
• Must make at least 70 cold outbound calls to potential customers a day.
• Schedule 1-2 in person or zoom appointments per day between prospects and Account Executives.
• Prospecting 5-10 accounts a day and maintaining a healthy pipeline.
• Have meaningful conversations with our prospects to understand the challenges they face engaging their community.
• Delve into prospect needs through value-based discovery and effectively articulate the unique value proposition of Pushpay.
• Use best-in- class software like Salesforce and Outreach.io to build pipeline and manage follow-ups.
• Blueprint accounts and update them with 3 accurate contacts along with phone and email.
• Build revenue pipeline by setting introductory meetings with target influencers and key decision makers.
• Invite church leaders to webinars, events, and other educational experiences.

What You'll Bring

• A high school graduate (or holder of an equivalent degree).
• 1+ years of inside sales experience, but none required.
• Strong computer skills, proficient on; Mac OSX, Google Platforms, Salesforce.
• Excellent communication and great listening skills including the ability to ask thoughtful questions in order to have meaningful conversations with our prospects to understand the challenges they face engaging their community.
• Strong written and verbal communication skills. 
• Able to connect business needs to solutions.
• Positivity and resilience with your team and customers. 
• Prolonged periods of sitting at a desk and working on a computer.
• Speaking on the phone.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!

**Applications will be taken on an ongoing basis

#LI-TS1 #LI-Remote

Enterprise Account Executive, Resi - Join Our Talent Community for Future Opportunities!

Location: Hybrid (3 days in office per week) in Allen, TX; Colorado Springs, CO; Redmond, WA or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA

• Please fill out the general application and provide your resume
• Your information will be reviewed and kept on file
• We’ll reach out if a position becomes available that matches your skills and experience

About the Role:

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

We are looking for an Enterprise Account Executive to support and drive consultative sales opportunities with outbound efforts to build pipeline and prospective inbound leads. 

We are looking for an Enterprise Account Executive to support and close consultative sales opportunities, driving self-sourced leads for your pipeline and contacting prospective inbound leads while also partnering closely with internal stakeholders to achieve team goals and work toward Resi’s mission. 

Supervisory Responsibilities: None

Sales Development Representative, Resi

Location: Hybrid (3 days in office per week) in Allen, TX or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA

• Please fill out the general application and provide your resume
• Your information will be reviewed and kept on file
• We’ll reach out if a position becomes available that matches your skills and experience

About the Role:

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

We are seeking a highly motivated and energetic Sales Development Representative (SDR) to be an integral part of our MidMarket prospecting team. This role is ideal for someone who is natural and excited about cold-calling and turning potential prospects into new opportunities. You are the first point of contact in driving new business for our MidMarket vertical.

You are the client’s first impression of Resi, representing yourself as a passionate, personable and professional individual who will be able to connect our prospects business needs to our service. In this role, you will be making  outbound calls to potential clients who appear to be strong potential customers based upon our Ideal Customer Profile.

Required Schedule: 8AM- 5PM Central Time with the ideal candidate commutable to our Allen, Texas office

About Pushpay

Pushpay exists to serve the Church. We build software that helps faith communities manage generosity, connect members, and focus on what matters most: ministry. As we deepen our commitment to Catholic parishes and dioceses, we are looking for a Senior Product Manager who brings both world-class product craft and an authentic understanding of Catholic parish life - someone who sees this work as more than a job.

About the Role

As Senior Product Manager for the Catholic Market, you will be Pushpay’s dedicated product voice for how Catholic parishes and dioceses actually operate. You will not own a standalone Catholic product - Pushpay’s portfolio serves both Catholic and Protestant communities through shared infrastructure. What you will own is the Catholic lens: identifying, prioritizing, and championing the features and workflows that make the portfolio meaningfully better for Catholic users.

This role lives at the intersection of deep domain knowledge and cross-functional influence. Success here is not about controlling the roadmap - it’s about building the credibility, relationships, and clarity of argument needed to ensure Catholic needs are consistently represented in portfolio decisions made by teams with broader mandates.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week: COS, CO & Allen, TX area
• Remote: All other approved locations
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 20 days PTO to start, increases with tenure and seniority.
• Paid parental and adoption leave
• Compensation Range:
  • $106,729 - $123,332, depending on location.
  • $112,500 - $130,000, COS, CO & Allen, TX:

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.

What You'll Do

• Be the Catholic Expert: Apply deep Catholic operational knowledge to product decisions from day one. Use targeted discovery with parish and diocese stakeholders to validate direction and surface nuance across Catholic traditions, liturgical timing, and stewardship models, then translate that back into the portfolio with speed and clarity.
• Own the Catholic Product Narrative: Build and maintain a clear, credible product story for Catholic diocese leaders and board-level stakeholders, one that connects Pushpay’s portfolio investments directly to Catholic outcomes and priorities.
• Navigate and Influence the Portfolio: Work across product domains, Engineering, and UX to ensure Catholic-specific needs are understood, prioritized, and delivered, including where AI capabilities can reduce friction or surface insights for Catholic users. Your effectiveness depends on building trust, making a clear business case, and knowing when to escalate.
• Responsible AI: Champion a "Human-in-the-Loop" approach to AI, surfacing insights and reducing administrative burden without replacing pastoral judgment or the personal relationships central to parish life. Ensure all AI features align with data privacy standards and Catholic social teaching.
• Catholic Market Advocacy: Help Sales, Customer Success, and Product Marketing explain the value of Pushpay’s product to Catholic stakeholders, translating the what and why into language that resonates with parish and diocese leaders. Show up externally at key Catholic events and diocese conversations as a credible product voice for the Catholic market.
• Measure What Matters: Define and track adoption, NPS, and retention signals within the Catholic segment. Use data to build the internal case for prioritization, know when a delivered feature is actually working, and iterate based on real feedback from parishes and dioceses.

How We'll Measure Success

In your first 12 months:

• Time Savings: Quantified improvement in time-on-task for parish administrators using delivered features.
• Catholic Segment NPS: Measurable improvement in NPS scores within Catholic accounts, with qualitative signal via CSat that Catholic parishes are satisfied with how the software actually works.
• Adoption & Retention: Growth in the percentage of Catholic accounts actively engaging with delivered features, with an eye on churn as a lagging indicator of whether the product is delivering real value over time.
• Portfolio Influence: Evidence that Catholic-specific requirements are being incorporated across product domains, measured by feature delivery and stakeholder feedback.
• Roadmap Clarity: A Catholic product narrative that diocese leaders and board-level stakeholders find credible, useful, and consistently reflective of where Pushpay is headed.

What You'll Bring

• Catholic Domain Fluency (Required): Parish and diocese life from the inside. Liturgical calendar, stewardship models, sacramental workflows. A personal connection to or deep respect for the Catholic faith is essential.
• 5+ Years in B2B SaaS Product Management: End-to-end ownership from discovery through adoption. Complex workflows or financial data preferred. Faith-based context a plus.
• Influence Without Authority: You drive outcomes across teams you don’t control, through expertise and trust, not org chart position.
• AI Product Fluency: You know what AI can and cannot do in a ministry context, can define requirements for LLM-based features, and recognize when a human touch matters more than automation.
• Operational & Technical Fluency: Comfortable with APIs and integrations. You understand why being the source of truth for parish data matters.
• Communication That Moves People: Clear point of view. Adapts on evidence. Doesn’t hedge.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!

**Applications will be taken on an ongoing basis.

#LI-TS1 #LI-Remote #LI-Hybrid

About Pushpay

Pushpay is a leading provider of innovative software solutions that empower churches and parishes to streamline operations, enhance productivity, and drive growth. Our cutting-edge products and services are trusted by churches and parishes across the United States. We’re seeking a highly motivated and results-driven Strategic Account Executive to join our dynamic sales team and help us expand our footprint in key Dioceses nationwide.

About the Role

The Strategic Account Executive will be responsible for driving sales growth by managing and expanding relationships with high-value, large-scale accounts (~10k TMNR and up) with a focus on Dioceses. This role requires a combination of strategic thinking, consultative selling, and deep understanding of the space. The ideal candidate will be able to uncover business challenges and deliver tailored solutions that drive customer success while achieving sales objectives.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Remote
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 15 days PTO to start, increases with tenure and seniority.
• Paid parental and adoption leave
• Base Salary, $100k-$120k + $120k-$130k variable = $220k-$250k OTE

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The following states are approved as remote work locations for this position: AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.

What You'll Do

• Sales Strategy & Execution: Develop and execute a strategic sales plan to target and penetrate high-potential Dioceses within the Catholic space. 
• Client Relationship Management: Build and nurture strong, long-term relationships with senior decision-makers and key stakeholders. This includes 50% + travel. 
• Solution Selling: Leverage deep product knowledge to provide consultative selling and demonstrate how Pushpay’s software can solve business challenges and drive value for Dioceses and parishes. 
• Contract Negotiation & Closing: Manage the full sales lifecycle from lead generation to closing, including proposal development, contract negotiations, and deal closure while partnering with territory Account Executives and internal stakeholders. 
• Sales Forecasting & Reporting: Accurately forecast sales opportunities and report on pipeline status to senior leadership.
• Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure seamless delivery of solutions and a superior customer experience. 
• Market Intelligence: Stay up-to-date with industry trends, competitive landscape, and emerging technologies to effectively position Pushpay in the market.
• Revenue Growth & Retention: Drive revenue through new customer acquisition as well as expanding business within existing accounts.

What You'll Bring 

• Experience: Minimum of 5 years of direct sales experience, with at least 2 years selling software or technology solutions to parishes and Dioceses. 
• Proven Success: Track record of meeting or exceeding sales targets, with a demonstrated ability to close complex, high-value deals. 
• Industry Knowledge: Familiarity with the software industry, SaaS solutions, and knowledge / experience of the internal operations of the Catholic church is ideal 
• Strategic Thinking: Strong ability to understand customer needs, craft customized solutions, and drive long-term partnerships. 
• Consultative Selling: Expertise in consultative sales methodology, leveraging insights to influence decision-making at the C-suite level. 
• Negotiation Skills: Skilled in contract negotiations and managing complex sales cycles. 
• Communication: Excellent verbal and written communication skills with the ability to present and articulate complex software solutions clearly and persuasively. 
• Technical Acumen: Ability to understand and effectively communicate technical aspects of software solutions to both technical and non-technical stakeholders. 
• Education: Bachelor’s degree in Business, Marketing, or a related field; MBA or advanced degree preferred.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!

Applications will be taken on an ongoing basis.

#LI-TS1 #LI-Remote

Join our Talent Pool for Future Opportunities with Pushpay!

Location: Hybrid (3 days in office per week) in Allen, TX; Colorado Springs, CO; Redmond, WA or remote in AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA

At Pushpay, our vision is to build world-class giving and engagement solutions that help churches and faith-based organizations achieve their missions. Our company offers amazing opportunities for development and growth, a great benefits package, and a rewarding work environment where employees feel valued, and their contributions celebrated. 

• Please fill out the general application and provide your resume and areas of interest
• Your information will be reviewed and kept on file
• We’ll reach out if a position becomes available that matches your skills and experience

Join our Talent Pool for Future Opportunities with Resi!

Location: Hybrid (3 days in office per week) in Allen, TX; Colorado Springs, CO; Redmond, WA or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

• Please fill out the general application and provide your resume and areas of interest
• Your information will be reviewed and kept on file
• We’ll reach out if a position becomes available that matches your skills and experience