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Research Scientist
Team: Sciences
Location: East Coast Time Zone Only
Prolific
Prolific isn’t just powering AI development—we’re redefining it. While foundational AI technologies are becoming commoditized, Polific’s human data infrastructure delivers the high-quality, diverse data needed to differentiate the next generation of AI models. Through our platform, we empower researchers and companies to access a global pool of participants, ensuring cutting-edge AI research and training grounded in ethical and inclusive practices.
The role
Prolific is a leading research platform with an established research operation in the UK and US. In 2026 we are investing in levelling up our Research Sciences team. We're hiring a Research Scientist to own a dedicated research portfolio focused on some of the most pressing questions in online research today, including data quality, online methodologies, and the impact of AI on how research gets done.
You'll sit within the Research Sciences team, reporting to the team's lead researcher. This is an individual contributor role where you'll design and lead your own research agenda, collaborate closely with the rest of the sciences team, and build partnerships with academic and industry collaborators. You'll also be expected to get your work in front of the right audiences at conferences, journals, in the press, and through Prolific's own channels. This isn't a role for someone who needs a well-worn path. We want someone who generates more ideas than they can execute, moves quickly, and thrives when the next interesting problem is always around the corner.
What you'll be doing
- Leading a dedicated research portfolio: Designing and executing primary research on subjects related to data quality, online sampling methodologies, and the effects of AI on online research (both independently and in collaboration with the wider team)
- Producing high-grade, publishable research: Conducting work that meets the standard expected at leading academic venues and industry conferences, contributes meaningfully to live debates in the field, and is publishable in high IF journals
- Building and managing external partnerships: Cultivating relationships with academic institutions and industry partners, identifying collaboration opportunities, and managing those relationships through to research outputs
- Presenting and disseminating your work: Representing Prolific at academic conferences and industry events, and working with our marketing team to maximise the reach and impact of research findings
- Contributing to the wider sciences agenda: Our current work spans data quality, representativeness, synthetic data, and methodological innovation. We're looking for someone who can help shape this agenda, not just execute within it
Who we're looking for
Core requirements:
- PhD in a relevant quantitative field such as psychology, research methodology, computational social science, statistics, economics, social science, or similar
- Strong grounding in online research methods, with experience in at least some of: online sampling methodologies, data quality assessment, non-probability sampling, or synthetic data approaches
- Demonstrated ability to lead research projects end-to-end, with a track record of publications, conference presentations, or equivalent public outputs
- Strong quantitative research skills, including experimental design, statistical analysis, and data interpretation, with proficiency in tools such as R, Python, or Qualtrics
- A self-starter who is comfortable executing a research programme with limited hand-holding and genuine intellectual curiosity about where online research is heading
- High output and comfortable working at pace, you get things done, ship work, and don't wait for perfect conditions
- An ideas-first mentality: you keep a close eye on the latest developments across relevant fields, and you're quick to spot their implications for online research and translate them into concrete directions
- Based in the US East Coast or UK
Nice to have:
- Postdoctoral or industry research experience (one or the other is expected if industry experience is limited)
- Familiarity with online panel platforms and the trade-offs of working with them
- Experience working across academic–industry partnerships
- Comfort with on-the-record commentary or media engagement
Why Prolific is a great place to work
At Prolific, you’ll have the chance to shape the future of human-AI collaboration by empowering participants to contribute to cutting-edge AI research and training. You’ll work in a fast-paced, purpose-driven environment that values impact, inclusion, and innovation.
We offer competitive compensation, benefits, and flexible remote working options. Be part of a team that’s pioneering a responsible AI landscape, ensuring that the technology of tomorrow understands and respects the full spectrum of human experience.
Links to more information on Prolific
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Research Scientist
Team: Sciences
Prolific
Prolific isn’t just powering AI development—we’re redefining it. While foundational AI technologies are becoming commoditized, Polific’s human data infrastructure delivers the high-quality, diverse data needed to differentiate the next generation of AI models. Through our platform, we empower researchers and companies to access a global pool of participants, ensuring cutting-edge AI research and training grounded in ethical and inclusive practices.
The role
Prolific is a leading research platform with an established research operation in the UK and US. In 2026 we are investing in levelling up our Research Sciences team. We're hiring a Research Scientist to own a dedicated research portfolio focused on some of the most pressing questions in online research today, including data quality, online methodologies, and the impact of AI on how research gets done.
You'll sit within the Research Sciences team, reporting to the team's lead researcher. This is an individual contributor role where you'll design and lead your own research agenda, collaborate closely with the rest of the sciences team, and build partnerships with academic and industry collaborators. You'll also be expected to get your work in front of the right audiences at conferences, journals, in the press, and through Prolific's own channels. This isn't a role for someone who needs a well-worn path. We want someone who generates more ideas than they can execute, moves quickly, and thrives when the next interesting problem is always around the corner.
What you'll be doing
- Leading a dedicated research portfolio: Designing and executing primary research on subjects related to data quality, online sampling methodologies, and the effects of AI on online research (both independently and in collaboration with the wider team)
- Producing high-grade, publishable research: Conducting work that meets the standard expected at leading academic venues and industry conferences, contributes meaningfully to live debates in the field, and is publishable in high IF journals
- Building and managing external partnerships: Cultivating relationships with academic institutions and industry partners, identifying collaboration opportunities, and managing those relationships through to research outputs
- Presenting and disseminating your work: Representing Prolific at academic conferences and industry events, and working with our marketing team to maximise the reach and impact of research findings
- Contributing to the wider sciences agenda: Our current work spans data quality, representativeness, synthetic data, and methodological innovation. We're looking for someone who can help shape this agenda, not just execute within it
Who we're looking for
Core requirements:
- PhD in a relevant quantitative field such as psychology, research methodology, computational social science, statistics, economics, social science, or similar
- Strong grounding in online research methods, with experience in at least some of: online sampling methodologies, data quality assessment, non-probability sampling, or synthetic data approaches
- Demonstrated ability to lead research projects end-to-end, with a track record of publications, conference presentations, or equivalent public outputs
- Strong quantitative research skills, including experimental design, statistical analysis, and data interpretation, with proficiency in tools such as R, Python, or Qualtrics
- A self-starter who is comfortable executing a research programme with limited hand-holding and genuine intellectual curiosity about where online research is heading
- High output and comfortable working at pace, you get things done, ship work, and don't wait for perfect conditions
- An ideas-first mentality: you keep a close eye on the latest developments across relevant fields, and you're quick to spot their implications for online research and translate them into concrete directions
- Based in the US East Coast or UK
Nice to have:
- Postdoctoral or industry research experience (one or the other is expected if industry experience is limited)
- Familiarity with online panel platforms and the trade-offs of working with them
- Experience working across academic–industry partnerships
- Comfort with on-the-record commentary or media engagement
Why Prolific is a great place to work
At Prolific, you’ll have the chance to shape the future of human-AI collaboration by empowering participants to contribute to cutting-edge AI research and training. You’ll work in a fast-paced, purpose-driven environment that values impact, inclusion, and innovation.
We offer competitive compensation, benefits, and flexible remote working options. Be part of a team that’s pioneering a responsible AI landscape, ensuring that the technology of tomorrow understands and respects the full spectrum of human experience.
Links to more information on Prolific
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Senior Product Engineer
Engineering
Prolific
Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.
The role
We’re looking for impact-focused Software Generalists to join our specialized team focused on serving frontier model creators and enterprise AI application developers. As a full-stack engineer, you will work across Prolific’s domains to solve customer and product problems.
This is an exciting opportunity to work directly with frontier AI companies, making critical technical decisions that balance scrappy startup execution with scalable, reliable engineering, as Prolific revolutionizes research for the AI community. You'll will have regular in person collaboration with customers and our US team, as well as collaborate closely with our UK-based tech teams.
This role is hybrid based out of our San Francisco office, approx 1-2 days a week.
What you’ll bring to the role
- Over 4 years of experience in a product engineering role
- Can translate business concepts into software models
- Ability to quickly learn and adapt across the breadth of Prolific’s domains
- Familiar working in both monoliths and distributed systems
- Strong communication and collaboration skills for direct customer interaction
- Good understanding of modern web applications and architecture design patterns
- Experience supporting applications in production environments
- Judgment to balance scrappy startup execution with scalable, reliable engineering
- Comfort with rapid iteration and responding to customer queries with urgency
- Experience with some of our technology stack:
- Python (we use Django & Fast API)
- TypeScript and JavaScript (we use Vue.js)
- SQL and NoSQL databases (we use MongoDB and PostgresSQL)
- Building and deploying to the cloud (we use GCP, Kubernetees, Github Actions & CircleCI)
- Instrumenting, monitoring & observability (we use Datadog)
What you’ll be doing in the role
This is a unique engineering role at Prolific.
In this role, you will operate with high ownership and a product mindset, at start-up pace, to solve customer problems and capture business opportunities irrespective of the technology required to do so.
You will be part of a cross-functional Product Engineering team, optimised for the success of a single customer group. You will collaborate directly with account managers, customer success specialists and customers to deeply understand their problem spaces. You will ideate and build with autonomy, supported by a high-performing team.
This role will see you work across Prolific domains to solve customer problems, needing you to get up to speed quickly and deliver across shared codebases to a high engineering standard. You will also help support our systems in production & respond to incidents when required.
Key Technologies
- Cloud Platforms: Google Cloud Platform and AWS
- Programming Languages: Python, JavaScript, and TypeScript
- Frameworks: Vue.js, Django Rest Framework, Container-based and Serverless architectures
- Databases: MongoDB and DynamoDB
- DevOps and Monitoring: CircleCI, GitHub Actions, Kubernetes, Celery, EventBridge and DataDog
Why Prolific is a great place to work
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breath and the best of humanity.
Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.
For pay transparency, the base salary range for this full-time role in San Francisco is $200,000 - $250,000 per annum.
Links to more information on Prolific
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Deal Desk Lead
Prolific
Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.
The Role
Prolific is seeking a Deal Desk & Solutions leader to architect and operationalize how complex AI data, evaluation, and managed service deals are scoped, priced, and closed. This role sits at the intersection of Sales, Product, Customer Success, and Operations, ensuring that enterprise and strategic deals are commercially viable, operationally deliverabl and strategically aligned with Prolific’s evolving platform and services model.
What you'll be doing in the role
- Partnering with Account Executives and Solutions Consultants to shape deal pricing and delivery structures for strategic and enterprise opportunities.
- Translating customer needs into clear, executable commercial proposals, including scope of work, delivery assumptions, and packaging (usage, subscription, and managed services).
- Introducing practical guardrails to improve deal velocity, win rate, and margin consistency.
- Leading cross-functional scoping with Operations and Quality/Research/Evaluation to ensure proposed solutions are deliverable and scalable.
- Validating delivery approach against Prolific’s workforce model (crowd, expert, hybrid), including realistic SLAs, QA standards, and resourcing assumptions.
- Building repeatable ways of scoping AI data and evaluation programs to reduce ambiguity and execution risk.
- Owning and iterating pricing frameworks, cost models, and rate cards across platform usage, managed services, and expert-led work.
- Driving consistency in deal economics by defining margin expectations, escalation paths, and approval thresholds.
- Acting as the connective tissue across Sales, Revenue Leadership, Operations/Delivery, and Quality to align on scope, resourcing, and timeline assumptions.
- Improving pre-sales → delivery handoffs through clear documentation, ownership, and readiness criteria.
- Building and scaling a formal Deal Desk function, including scoping templates, pricing calculators and approval frameworks
- Supporting deal review processes led by Revenue Leadership
- Creating repeatable workflows that reduce friction and ambiguity
- Advising Account Executives and Revenue Leadership on complex, high-value opportunities.
- Providing structuring recommendations, pricing guidance, and early risk identification (delivery, margin, and quality).
- Joining key deal cycles as a commercial and operational partner when needed.
What you’ll bring to the role
- 7+ years in Deal Desk, Commercial Strategy, RevOps, Solutions, or similar in a SaaS, data, or AI environment
- Experience structuring complex enterprise deals (usage-based, services, or hybrid models)
- Strong grounding in pricing, cost modeling, and margin management
- Ability to translate ambiguous customer needs into clear, executable scopes of work
- Experience working cross-functionally across Sales, Product, and Delivery/Operations
- Proven ability to build or improve deal processes, pricing frameworks, or approval workflows
- Strong commercial judgment with a track record of identifying risk and improving deal quality
- Excellent stakeholder management and ability to influence senior leaders
Nice to have
- Experience in AI/ML, data services, or human-in-the-loop workflows
- Familiarity with usage-based or platform + services pricing models
Why Prolific is a great place to work
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.
Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.
Links to more information on Prolific
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Strategic Customer Success Manager
Prolific
Prolific is not just another player in the AI space — we are the architects of the human data infrastructure that is reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. Our Strategic Sales and Success team works with most of the world’s leading frontier AI model creators on one of their highest priority initiatives.
The role
As a Strategic Customer Success Manager, you will partner with frontier AI model creators who are making headline news every day, ensuring they achieve breakthrough value through our human data offerings. In this role, you will lead adoption, consumption, development, and value realization as a trusted advisor for AI research, program management, and business stakeholders. You will own the end-to-end success lifecycle, guiding customers from onboarding to maturity, expansion, renewal, and advocacy while collaborating with your counterparts on Prolific’s Services, Support, Sales, Solutions Engineering, Product, Marketing, and other teams.
What you’ll bring to the role
- 6+ years in a customer-facing strategic or enterprise customer success (and/or leadership) role, ideally in a business where value is aligned with increased consumption
- Experience developing strategic success plans and orchestrating cross-functional dynamics to drive positive outcomes with customers
- Operational rigor and experience forecasting consumption to identify opportunities, mitigate risk, and measure growth
- Demonstrated success with navigating large organizations, driving adoption and expansion, and cultivating executive relationships/sponsorship
- Strong business acumen and ability to interface with senior customer stakeholders (C-Suite, VP, research leads) as well as technical teams (engineers, data scientists, product owners)
- Fundamental understanding of AI, machine learning, LLMs, or similar concepts—enough to speak credibly about research use cases and value levers
- Desire to play an influential role in a rapidly growing, innovative business—contributing, sharing ideas and expertise, and helping elevate the team around you
What you’ll be doing in the role
- Partnering with frontier AI model creators to ensure the success of their research initiatives, human data/feedback programs, and quality assurance benchmarks
- Serving as a trusted advisor—translating research and business objectives into actionable strategies for Prolific’s platform and services to achieve
- Lead business reviews and executive engagements with clients, building case studies and advocacy stories that highlight how Prolific is driving frontier AI research for them
- Drive continuous improvement of success playbooks, processes, and customer-facing resources, replicating best practices in usage-based models and research workflows
- Spending time face-to-face with customers and with peers in the San Francisco office—collaborating, learning, and growing together in service of shared outcomes
Why Prolific is a great place to work
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.
Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.
Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.
For pay transparency, the base salary range for this full-time role in San Francisco or New York is $180,000 - $240,000 per annum.
Links to more information on Prolific
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Strategic Customer Success Manager
Prolific
Prolific is not just another player in the AI space — we are the architects of the human data infrastructure that is reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. Our Strategic Sales and Success team works with most of the world’s leading frontier AI model creators on one of their highest priority initiatives.
The role
As a Strategic Customer Success Manager, you will partner with frontier AI model creators who are making headline news every day, ensuring they achieve breakthrough value through our human data offerings. In this role, you will lead adoption, consumption, development, and value realization as a trusted advisor for AI research, program management, and business stakeholders. You will own the end-to-end success lifecycle, guiding customers from onboarding to maturity, expansion, renewal, and advocacy while collaborating with your counterparts on Prolific’s Services, Support, Sales, Solutions Engineering, Product, Marketing, and other teams.
What you’ll bring to the role
- 6+ years in a customer-facing strategic or enterprise customer success (and/or leadership) role, ideally in a business where value is aligned with increased consumption
- Experience developing strategic success plans and orchestrating cross-functional dynamics to drive positive outcomes with customers
- Operational rigor and experience forecasting consumption to identify opportunities, mitigate risk, and measure growth
- Demonstrated success with navigating large organizations, driving adoption and expansion, and cultivating executive relationships/sponsorship
- Strong business acumen and ability to interface with senior customer stakeholders (C-Suite, VP, research leads) as well as technical teams (engineers, data scientists, product owners)
- Fundamental understanding of AI, machine learning, LLMs, or similar concepts—enough to speak credibly about research use cases and value levers
- Desire to play an influential role in a rapidly growing, innovative business—contributing, sharing ideas and expertise, and helping elevate the team around you
What you’ll be doing in the role
- Partnering with frontier AI model creators to ensure the success of their research initiatives, human data/feedback programs, and quality assurance benchmarks
- Serving as a trusted advisor—translating research and business objectives into actionable strategies for Prolific’s platform and services to achieve
- Lead business reviews and executive engagements with clients, building case studies and advocacy stories that highlight how Prolific is driving frontier AI research for them
- Drive continuous improvement of success playbooks, processes, and customer-facing resources, replicating best practices in usage-based models and research workflows
- Spending time face-to-face with customers and with peers in the San Francisco office—collaborating, learning, and growing together in service of shared outcomes
Why Prolific is a great place to work
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.
Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.
Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.
For pay transparency, the base salary range for this full-time role in San Francisco or New York is $180,000 - $240,000 per annum.
Links to more information on Prolific
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Data Analyst
New York, Hybrid
Prolific
Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.
The role
As Prolific scales its AI Services and partnerships, the way we measure performance will define how far and how fast we grow. This role exists to build that foundation — creating the metrics, experimentation discipline, and insight systems that turn complexity into confident decisions.
You’ll own the analytics that shape how this part of the business evolves. From defining what “great” looks like in our metrics, to building dashboards and structuring experiments, to presenting insights directly to senior stakeholders — you’ll connect operational reality to commercial outcomes.
Working hands-on across SQL, Python, experimentation, and stakeholder conversations, you’ll transform raw data into clarity around revenue, quality, and profitability. This is a high-impact role at the intersection of commercial growth, delivery excellence, and product evolution.
What you’ll bring to the role
- Analytics Expertise: Advanced SQL and strong Python proficiency (e.g. pandas, experimentation analysis, automation), with a track record of building scalable reporting frameworks in modern BI tools (Metabase, Looker, Tableau). Comfortable owning problems end-to-end — from raw data to executive-ready insight.
- Experimentation & Statistics: Experience designing and analysing A/B or operational experiments, with solid grounding in statistical concepts and causal thinking.
- Commercial Acumen: Strong ability to connect operational metrics to revenue, margin, and financial performance — understanding not just what is happening, but why it matters commercially.
- Autonomy & Ownership: Comfortable operating with high autonomy in a fast-moving environment, setting priorities, challenging assumptions, and driving initiatives from problem definition through implementation.
- Stakeholder Management: Proven ability to partner across Product, Operations, Commercial, and Finance functions.
- Marketplace Understanding: Strong grasp of B2B and two-sided marketplace metrics and economics.
- Clear Communication: Ability to translate complex analysis into concise, decision-ready insights that shape strategy and execution.
Why Prolific is a great place to work
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breath and the best of humanity.
Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.
Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process
For pay transparency, the base salary range for this full-time role in New York is $125'000-$175'000 per annum.
Links to more information on Prolific
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Data Science Manager
New York City, Hybrid
Prolific
Prolific is not just another player in the AI space—we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.
The Role
Prolific for AI is a high-growth, greenfield vertical building the infrastructure behind human-aligned AI. As Data Science Manager, you'll build and lead the data science and analytics function for this vertical - setting strategy, hiring the team, and partnering with commercial, product, and ops stakeholders to drive measurable impact. You'll define what great looks like, then build the team and systems to deliver it.
What you'll be doing
Build & Lead the Team
- Hire, develop, and retain a high-performing team of Data Scientists and Analysts
- Set clear expectations for technical quality — rigorous causal inference, well-designed experiments, principled modelling — and coach the team to meet them
- Define ways of working, prioritisation, and how the team interfaces with commercial and product stakeholders
Drive Commercial Growth through Data
- Ensure your team delivers analytics that fuel the Prolific for AI Sales and Ops functions: pipeline health, forecasting, customer health, and retention signals
- Act as a senior data thought partner to commercial leadership — translating business questions into analytical problems and outcomes into decisions
Own the Experimentation Standard
- Set and hold the bar for how your team designs, runs, and interprets experiments — going beyond basic A/B testing toward rigorous causal inference and algorithmic work
- Partner with Product to make experimentation a core capability across the vertical, not just a tool
Ensure Data Quality at Scale
- Lead your team to build scalable frameworks that guarantee high-quality AI training and evaluation data for Prolific's frontier lab partners
- Establish governance: clear rules, repeatable checks, and shared standards that Product and Engineering can build against
- Be hands-on in the early phase — contributing technically where needed — then transition to technical oversight and mentorship as the team matures
What you'll bring
- Proven track record leading data science or analytics teams — you've hired, developed, and held a high technical bar
- Technically deep enough to set direction, review work critically, and earn credibility with strong ICs — not just manage process
- Expertise in experimentation and causal inference; you know the difference between a well-designed study and a convincing-looking one
- Ability to translate ambiguous, high-stakes business problems into structured analytical work
- Strong stakeholder influence — you can align Product, Eng, Ops, and Commercial without direct authority
- Bonus: experience with AI data pipelines, RLHF, or human-in-the-loop evaluation systems
The job spec is a guideline and we are always looking for the best people—we encourage you to apply even if you feel like you don’t meet all the requirements.
Why Prolific is a great place to work
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.
Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.
Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process
For pay transparency, the base salary range for this full-time role in New York is $200'000-$250'000 per annum.
Links to more information on Prolific
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Solutions Engineer
Prolific is not just another player in the AI space—we are the architects of the human data infrastructure reshaping AI development. In a world where foundational AI technologies are increasingly commoditized, it’s the quality and diversity of human-generated data that truly differentiates products and models.
Our Sales and Success team works with most of the world’s leading frontier AI model creators and enterprise organizations on one of their highest priority initiatives: building better, more aligned AI through the power of human feedback.
The Role
As a Solutions Engineer you will be a trusted advisor and strategic partner across the pre-sales customer journey—from initial discovery through to Closed Won. You will work alongside frontier AI labs and enterprise customers, ensuring they understand and believe in the value of Prolific's human data offerings, and you will be the driving force behind building the trust and momentum needed to win their business.
This role sits at the intersection of sales and technology—owning solution scoping, proposal design, and AE partnership from first discovery through Closed Won, where you will hand off cleanly to our Services and Client Delivery teams. We are seeking a candidate who excels in customer-facing, consultative engagements and thrives in a fast-moving environment. The ideal candidate will be committed to continuous learning, capable of innovative thinking, and skilled at collaborative problem-solving.
This is a hybrid/remote position that requires travel for both team meetings and customer engagements. While we are primarily targeting candidates in San Francisco, New York, or Mexico, we will consider exceptions for highly qualified individuals.
What You’ll Be Doing
Discovery & Qualification
- Conduct deep discovery sessions with AI researchers, technical program managers, and enterprise stakeholders to understand workflows, pain points, and strategic objectives
- Qualify opportunities and partner closely with Account Executives to build shared deal strategies that create customer trust and accelerate deal momentum
Solution Scoping & Proposal Design
- Deliver customized demonstrations and presentations that articulate value and competitive differentiation for both technical and non-technical audiences
- Design tailored, compelling solution proposals that directly address each customer’s unique evaluation or business needs, translating complex requirements into clear, high-impact proposals
- Collaborate with Account Executives and Services teams to build accurate, solution-specific pricing estimates—factoring in variables such as servicing needs, domain expertise requirements, task complexity, and participant time to ensure cost is clearly understood and credibly packaged into the proposal
- Drive the completion of RFPs, RFIs, and security questionnaires in collaboration with legal and engineering teams
Pre-Sales Technical Expertise
- Serve as the primary technical point of contact during the sales cycle, addressing complex questions related to data security, privacy, platform architecture, API integrations, participant quality and solution design.
- Consult on study design, technical setup, and participant calibration. Define success criteria upfront and provide ongoing guidance alongside your services counterparts to ensure pilots are positioned for outcomes that support a confident path to full engagement.
Post-Sales Collaboration & Handoff
- Lead the pre-sales process, partnering as needed with Services and Delivery leads throughout to ensure they are informed and aligned — and own a thorough handoff at Closed Won, documenting requirements, success criteria, and scope commitments clearly
- Remain available to post-sales teams for clarification on what was scoped or sold during early delivery, without ongoing delivery responsibility
- Participate in customer retros and ongoing delivery check-ins to identify gaps between sold and delivered value, feeding insights back into future solutioning
Product & Engineering Collaboration
- Serve as the voice of the customer internally—translating patterns from discovery and competitive conversations into actionable insights that influence product roadmap, solutions design, and integration feasibility discussions with engineering
- Partner with product and engineering to evaluate feasibility of custom integrations and emerging use cases raised during the pre-sales process
Market Awareness & Continuous Learning
- Stay current with developments in AI research, RLHF, synthetic data, and the broader ecosystem—sharing competitive intelligence and market trends with the team to sharpen positioning and inform go-to-market strategy
- Bring a growth mindset to every engagement, continuously building expertise in AI techniques, human feedback methodologies, and customer industry dynamics
What You’ll Bring
We’re looking for someone who combines technical depth, strategic instincts, and genuine enthusiasm for the role that human data plays in building better AI.
- 4+ years in a customer-facing solutions engineering, consulting, or pre-sales role within a SaaS or data/AI environment
- Demonstrated experience working with both frontier AI/research organizations and enterprise customers across a full sales cycle
- Strong understanding of API design, web technologies, data transfer and security protocols, and cloud architecture
- Exceptional verbal and written communication skills with the ability to translate complex technical concepts clearly for executives, researchers, developers, and program managers alike
- Proven ability to scope and execute proof-of-concept projects, manage pilot programs, and navigate technical validation activities
- Experience owning a clean pre-to-post-sales handoff — able to document scope, expectations, and success criteria clearly for delivery teams at the point of deal close
- A collaborative spirit and ability to work cross-functionally with product, engineering, and go-to-market teams
- An appetite for continuous learning and problem solving; you actively seek out new knowledge, adapt quickly to change, and bring creative thinking to customer challenges
- Passion for AI and genuine curiosity about the evolving role of human feedback in model development
- Willingness to travel as needed for client meetings and internal events
Why Prolific
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.
Links to more information on Prolific
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Solutions Engineer
Prolific is not just another player in the AI space—we are the architects of the human data infrastructure reshaping AI development. In a world where foundational AI technologies are increasingly commoditized, it’s the quality and diversity of human-generated data that truly differentiates products and models.
Our Sales and Success team works with most of the world’s leading frontier AI model creators and enterprise organizations on one of their highest priority initiatives: building better, more aligned AI through the power of human feedback.
The Role
As a Solutions Engineer, you will be a trusted advisor and strategic partner across the pre-sales customer journey—from initial discovery through to Closed Won. You will work alongside frontier AI labs and enterprise customers, ensuring they understand and believe in the value of Prolific's human data offerings, and you will be the driving force behind building the trust and momentum needed to win their business.
This role sits at the intersection of sales and technology—owning solution scoping, proposal design, and AE partnership from first discovery through Closed Won, where you will hand off cleanly to our Services and Client Delivery teams. We are seeking a candidate who excels in customer-facing, consultative engagements and thrives in a fast-moving environment. The ideal candidate will be committed to continuous learning, capable of innovative thinking, and skilled at collaborative problem-solving.
This is a hybrid/remote position that requires travel for both team meetings and customer engagements. While we are primarily targeting candidates in San Francisco, New York, or Mexico, we will consider exceptions for highly qualified individuals.
What You’ll Be Doing
Discovery & Qualification
- Conduct deep discovery sessions with AI researchers, technical program managers, and enterprise stakeholders to understand workflows, pain points, and strategic objectives
- Qualify opportunities and partner closely with Account Executives to build shared deal strategies that create customer trust and accelerate deal momentum
Solution Scoping & Proposal Design
- Deliver customized demonstrations and presentations that articulate value and competitive differentiation for both technical and non-technical audiences
- Design tailored, compelling solution proposals that directly address each customer’s unique evaluation or business needs, translating complex requirements into clear, high-impact proposals
- Collaborate with Account Executives and Services teams to build accurate, solution-specific pricing estimates—factoring in variables such as servicing needs, domain expertise requirements, task complexity, and participant time to ensure cost is clearly understood and credibly packaged into the proposal
- Drive the completion of RFPs, RFIs, and security questionnaires in collaboration with legal and engineering teams
Pre-Sales Technical Expertise
- Serve as the primary technical point of contact during the sales cycle, addressing complex questions related to data security, privacy, platform architecture, API integrations, participant quality and solution design.
- Consult on study design, technical setup, and participant calibration. Define success criteria upfront and provide ongoing guidance alongside your services counterparts to ensure pilots are positioned for outcomes that support a confident path to full engagement.
Post-Sales Collaboration & Handoff
- Lead the pre-sales process, partnering as needed with Services and Delivery leads throughout to ensure they are informed and aligned — and own a thorough handoff at Closed Won, documenting requirements, success criteria, and scope commitments clearly
- Remain available to post-sales teams for clarification on what was scoped or sold during early delivery, without ongoing delivery responsibility
- Participate in customer retros and ongoing delivery check-ins to identify gaps between sold and delivered value, feeding insights back into future solutioning
Product & Engineering Collaboration
- Serve as the voice of the customer internally—translating patterns from discovery and competitive conversations into actionable insights that influence product roadmap, solutions design, and integration feasibility discussions with engineering
- Partner with product and engineering to evaluate feasibility of custom integrations and emerging use cases raised during the pre-sales process
Market Awareness & Continuous Learning
- Stay current with developments in AI research, RLHF, synthetic data, and the broader ecosystem—sharing competitive intelligence and market trends with the team to sharpen positioning and inform go-to-market strategy
- Bring a growth mindset to every engagement, continuously building expertise in AI techniques, human feedback methodologies, and customer industry dynamics
What You’ll Bring
We’re looking for someone who combines technical depth, strategic instincts, and genuine enthusiasm for the role that human data plays in building better AI.
- 4+ years in a customer-facing solutions engineering, consulting, or pre-sales role within a SaaS or data/AI environment
- Demonstrated experience working with both frontier AI/research organizations and enterprise customers across a full sales cycle
- Strong understanding of API design, web technologies, data transfer and security protocols, and cloud architecture
- Exceptional verbal and written communication skills with the ability to translate complex technical concepts clearly for executives, researchers, developers, and program managers alike
- Proven ability to scope and execute proof-of-concept projects, manage pilot programs, and navigate technical validation activities
- Experience owning a clean pre-to-post-sales handoff — able to document scope, expectations, and success criteria clearly for delivery teams at the point of deal close
- A collaborative spirit and ability to work cross-functionally with product, engineering, and go-to-market teams
- An appetite for continuous learning and problem solving; you actively seek out new knowledge, adapt quickly to change, and bring creative thinking to customer challenges
- Passion for AI and genuine curiosity about the evolving role of human feedback in model development
- Willingness to travel as needed for client meetings and internal events
Why Prolific
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.
Links to more information on Prolific
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Research Engineer, AI Services
Prolific
Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.
The Role
We're seeking an AI Research Engineer to serve as Prolific's technical research partner to AI labs and enterprise customers. You'll work directly with customers on AI evaluation and data collection projects - advising on methodology, designing frameworks, and delivering research engagements end-to-end as part of our services team. You'll contribute to how organizations approach evaluation, alignment, and human data challenges while shaping Prolific's own capabilities. Your work will directly impact how we understand, evaluate, and improve AI systems through high-quality human data.
What You’ll Be Doing
Customer Projects
- Serve as Prolific's technical research partner on customer engagements with AI labs and enterprise AI teams
- Advise and prototype bespoke solutions like evaluation methodology, rubric design, data collection approaches, quality frameworks, verifiers and validation frameworks, as well as RL environments
- Own methodology for projects - from scoping through delivery - working alongside our services team
- Build trusted relationships with customer research and engineering teams
Internal Partnership
- Surface patterns from customer work that should become platform capabilities, partnering with Product and Engineering to shape roadmap priorities
- Work with Services and Account teams to qualify opportunities and shape proposals
- Share learnings across the Research Engineering function to strengthen our collective expertise
- Contribute to Prolific's research publications and external collaborations as opportunities arise
Cross-Functional Collaboration
- Collaborate with product teams to translate research insights into practical applications
- Mentor team members on advanced AI concepts and emerging research
- Communicate complex technical concepts to diverse stakeholders
What You’ll Bring
- 3+ years of experience in AI/ML research, research engineering, or applied ML
- Strong knowledge of LLM evaluation methodologies, data collection design, and human feedback approaches
- Experience designing AI-assisted or model-in-the-loop workflows - you think creatively about where AI can augment human judgment
- Track record of executing research or applied AI/ML projects with clear outcomes
- Can build quickly when needed - you're comfortable prototyping solutions and build your own tooling
- Strong communicator across contexts - you can hold your own with AI lab researchers, translate methodology into actionable recommendations for customers, and bring internal teams along on what matters and why. Prior customer-facing or consulting experience is a plus but not required.
- Based in US, Canada, or Mexico (or able to work US timezone hours)
Why Prolific is a great place to work
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.
Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.
Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.
Links to more information on Prolific
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Strategic Projects Lead, Managed Services
Prolific
Prolific isn’t just enabling AI innovation – we’re redefining it. While foundational AI technologies are becoming commoditized, Prolific’s human data infrastructure provides the high-quality, diverse data required to train the next generation of AI models. Through our platform, we empower researchers and companies to access a global, ethically curated participant base, ensuring cutting-edge AI research and training grounded in inclusivity and precision.
The Role
As we scale our Managed Services division, we’re seeking a Strategic Projects Lead to scope, design, and deliver complex human data projects. You’ll work directly with leading AI companies, researchers, and product teams to set up impactful, scalable pilots—from first client conversation to task material design, rater training, and operational execution.
This is a high-ownership, cross-functional role ideal for a creative strategist and operational builder who thrives in ambiguity, loves solving complex problems, and wants to drive the future of how human data powers AI.
What You’ll Be Doing
- Own project scoping and feasibility: Engage with customers to understand their objectives, co-create study designs, assess viability, and propose clear success criteria.
- Lead project setup: Draft protocols, instructions, workflows, and platform configurations tailored to the client’s use case.
- Design and operationalize rater pipelines: Develop scalable onboarding, training, QA, and performance tracking processes.
- Run pilots and iterate: Launch small-scale tests to evaluate feasibility, cost, quality, and throughput, then optimize for scale.
- Ensure delivery excellence: Project manage execution to timelines and budgets, providing customers with proactive updates and insights.
- Collaborate cross-functionally: Work with Data, Product, and Engineering to identify automation opportunities, improve task templates, and build reusable solutions.
- Document learnings: Create playbooks, case studies, and standardized workflows that enhance operational readiness and reduce setup friction over time.
What You’ll Bring to the Role
- 7+ years experience in strategy, operations, consulting, product, or customer-facing delivery roles—ideally within a high-growth, data or tech-focused environment.
- Strong analytical and systems thinking abilities, with a track record of designing and delivering operational processes.
- Comfortable working with technical stakeholders and learning new tools, platforms, or frameworks quickly.
- Skilled at translating abstract problems into structured plans, and executing with high attention to detail.
- Excellent written and verbal communication, with strong project management and cross-functional influencing skills.
- Excited by ambiguity, complexity, and building something new from scratch.
- Curious and passionate about AI, data quality, and how humans contribute to responsible model development.
Nice to have
- Experience in data labeling, annotation, rater workflows, or evaluation tasks.
- Knowledge of SQL, Python, or tools like Notion, Zapier,Asana & Miro
- Familiarity with LLM applications, model evaluation frameworks, or human-in-the-loop systems.
- Experience managing domain experts, linguists, programmers, or other specialized raters.
Why Prolific is a great place to work
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breath and the best of humanity.
Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research.
Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.
For pay transparency, the base salary range for this full-time role in San Francisco or New York is $150,000-$200,000 per annum and negotiable for other states.
Links to More Information
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific
Strategic Projects Lead, Managed Services
Prolific
Prolific isn’t just enabling AI innovation – we’re redefining it. While foundational AI technologies are becoming commoditized, Prolific’s human data infrastructure provides the high-quality, diverse data required to train the next generation of AI models. Through our platform, we empower researchers and companies to access a global, ethically curated participant base, ensuring cutting-edge AI research and training grounded in inclusivity and precision.
The Role
As we scale our Managed Services division, we’re seeking a Strategic Projects Lead to scope, design, and deliver complex human data projects. You’ll work directly with leading AI companies, researchers, and product teams to set up impactful, scalable pilots—from first client conversation to task material design, rater training, and operational execution.
This is a high-ownership, cross-functional role ideal for a creative strategist and operational builder who thrives in ambiguity, loves solving complex problems, and wants to drive the future of how human data powers AI.
What You’ll Be Doing
- Own project scoping and feasibility: Engage with customers to understand their objectives, co-create study designs, assess viability, and propose clear success criteria.
- Lead project setup: Draft protocols, instructions, workflows, and platform configurations tailored to the client’s use case.
- Design and operationalize rater pipelines: Develop scalable onboarding, training, QA, and performance tracking processes.
- Run pilots and iterate: Launch small-scale tests to evaluate feasibility, cost, quality, and throughput, then optimize for scale.
- Ensure delivery excellence: Project manage execution to timelines and budgets, providing customers with proactive updates and insights.
- Collaborate cross-functionally: Work with Data, Product, and Engineering to identify automation opportunities, improve task templates, and build reusable solutions.
- Document learnings: Create playbooks, case studies, and standardized workflows that enhance operational readiness and reduce setup friction over time.
What You’ll Bring to the Role
- 7+ years experience in strategy, operations, consulting, product, or customer-facing delivery roles—ideally within a high-growth, data or tech-focused environment.
- Strong analytical and systems thinking abilities, with a track record of designing and delivering operational processes.
- Comfortable working with technical stakeholders and learning new tools, platforms, or frameworks quickly.
- Skilled at translating abstract problems into structured plans, and executing with high attention to detail.
- Excellent written and verbal communication, with strong project management and cross-functional influencing skills.
- Excited by ambiguity, complexity, and building something new from scratch.
- Curious and passionate about AI, data quality, and how humans contribute to responsible model development.
Nice to have
- Experience in data labeling, annotation, rater workflows, or evaluation tasks.
- Knowledge of SQL, Python, or tools like Notion, Zapier,Asana & Miro
- Familiarity with LLM applications, model evaluation frameworks, or human-in-the-loop systems.
- Experience managing domain experts, linguists, programmers, or other specialized raters.
Why Prolific is a great place to work
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breath and the best of humanity.
Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research.
Join us to enjoy a competitive salary, benefits, and hybrid working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.
Links to More Information
Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Ready to apply?
Apply to Prolific