^{Join our AI Deployment team to play a critical role in deploying voice agents that handle tens of thousands of customer interactions every day. As a Forward Deployed AI Engineer, you'll directly influence PolyAI’s growth by rapidly implementing and optimising cutting-edge voice AI solutions tailored to our enterprise customers' needs.}

^{You will serve as the primary technical liaison between PolyAI and our clients, collaborating closely to understand their requirements, deliver customised solutions, and ensure measurable success and customer satisfaction.}

^{This role offers an exciting blend of technical innovation, entrepreneurial spirit, and impactful client interaction, giving you the opportunity to shape the future of AI-powered customer experiences.}

^{Who We're Looking For:}

• ^{Passionate about AI, specifically voice-driven technologies, with a strong motivation to continuously expand your expertise.}
• ^{Strong technical background or demonstrated ability to quickly grasp complex concepts (preferred backgrounds: Engineering, Computer Science, Data Analytics, or related fields).}
• ^{Thrives at the intersection of technology and customer success, energized by creatively overcoming complex enterprise interactions and getting to the successful deployment.}
• ^{Highly autonomous, proactive, and comfortable working closely with clients to achieve ambitious goals and deliver tangible ROI.}
• ^{Skilled in navigating multiple stakeholder relationships, balancing stakeholder needs without losing sight of core business objectives.}

^{What You will Do:}

• ^{Hands on development and deployment of conversational AI systems for one Enterprise client.}
• ^{Deeply understand the product/platform, including capabilities and limitations.}
• ^{Partner closely with product teams, including presenting product roadmaps to clients.}
• ^{Creatively address platform constraints, identifying innovative solutions to deliver required features even without direct coding.}
• ^{Serve as the primary technical contact for clients, handling technical communication and resolving issues efficiently.}
• ^{Support client management and project delivery in collaboration with Product Solution Managers (PSMs) and Customer Success Managers (CSMs).}

^{Qualifications:}

• ^{2-5 years of client-facing experience in solution implementation, technical consulting, management consulting, or a similar role.}
• ^{Strong technical foundation (education or professional background in Computer Science, Engineering, Data Analysis, etc.) and comfortable rapidly mastering new technologies.}
• ^{Proven ability to independently manage projects and passionate about solving problems, whether technical or non-technical.}
• ^{Demonstrate the ability to manage stakeholders while staying result-driven.}
• ^{Outstanding communication skills, able to clearly explain complex technical concepts to non-technical stakeholders.}
• ^{Creative, solutions-focused mindset with a talent for overcoming complex challenges.}
• ^{You’re passionate about building AI that positively impacts everyday life.}
• ^{Experience with Python programming.}
• ^{Native-level proficiency in English.}

^{We provide a competitive salary range for this role - which is 120,000 – 170,000 CAD - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.}

^{In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.}

^Benefits

^{💰 Participation in the company’s employee share options plan}

^{🏝 Flexible PTO policy}

^{📚 Annual learning and development allowance: We will reimburse the costs of any certified and non-certified training, including conferences, events, books and subscriptions that are relevant to your role at PolyAI, in addition to any formal training that the company offers}

^{🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!}

^{🏥 Healthcare plan: We offer health insurance through Allianz. Full details on the plan will be shared with you on your first day}

^{🌎 Sabbatical Program: 5-week paid sabbatical available after 5 years of employment}