About the Role

As a AI Productivity Solutions Engineer & Analyst, you will be a strategic, hands-on leader responsible for designing and driving the adoption of high-impact AI solutions across Oura. Acting as a subject matter expert, you will partner with senior leadership and cross-functional teams to reimagine business processes and build the next generation of AI-powered operations. Your work will directly influence Oura's operational efficiency, strategic capabilities, and the future of AI-driven work at the company

What You Will Do

• Lead & Strategize: Lead complex, cross-functional initiatives to identify and implement high-value AI and automation opportunities. Act as a strategic advisor to business units on all things AI.
• Own high‑impact problem spaces from discovery → design → pilot → scale across multiple functions.
• Architect & Design: Drive the end-to-end design and architecture of scalable, secure, and robust AI-powered solutions, translating complex business needs into technical specifications.
• Vendor & Solution management: Establish build/buy strategy, evaluate and select platforms, negotiate enterprise terms, and define operating models and standards; drive end-to-end lifecycle 
• Develop & Implement: Drive the implementation and integration of sophisticated AI tools within core business applications (ERP, CRM, ITSM), ensuring they meet enterprise-grade standards.
• Influence & Evangelize: Champion the adoption of AI-enhanced productivity tools through compelling business cases, stakeholder engagement, and strategic change management. Mentor other team members on AI best practices.
• Govern & Secure: Establish and enforce best practices for AI solution development, data security, compliance, and governance.
• Measure & Optimize: Define and own the key performance indicators (KPIs) to measure the strategic impact of AI initiatives, iterating on solutions to maximize business value.
• Innovate & Evaluate: Stay at the forefront of the AI landscape, evaluating emerging technologies, platforms, and vendors to inform our internal AI roadmap and strategy.

Requirements

We would love to have you on our team if you:

• 8-10+ years of proven experience designing and leading the implementation of AI and automation solutions to drive significant, measurable productivity improvements.
• Expert-level understanding of AI/ML technologies, generative AI (GPT, LLMs), and enterprise-grade workflow automation platforms (e.g., Workato, UiPath).
• Deep experience integrating AI solutions with complex enterprise platforms (e.g., NetSuite, HubSpot, Zendesk, ServiceNow).
• Strong business acumen with the ability to think strategically and translate business objectives into a technical roadmap.
• Proficiency with automation platforms, process modeling tools, and agile methodologies.
• Advanced data literacy, including SQL and data visualization tools (Looker, Tableau, Power BI), to uncover insights and drive strategic automation initiatives.
• Exceptional communication and influencing skills, with a demonstrated ability to build alignment and drive change with senior leadership and cross-functional teams.

Why Oura?

• Be a key architect of Oura's internal AI strategy, driving transformational change across the organization.
• Work in a fast-paced, innovation-focused environment with a high degree of autonomy and impact.
• Help define the future of AI-driven business systems at a company dedicated to improving lives.

Benefits

At Oura, we care about you and your well‑being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates’ pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. A recruiter can determine your specific compensation range and region based on your US location.

• Region 1: $172,550 - $203,000
• Region 2: $158,950 - $187,000
• Region 3: $147,900 - $174,000

We are seeking a results-oriented and highly experienced Staff Business Systems Analyst to join our team, focusing on optimizing and supporting our core Finance and Accounting systems, with a primary emphasis on NetSuite ERP. This role will act as a key liaison between business stakeholders (Finance, Accounting, Revenue, Procurement) and technical teams, ensuring our financial systems are efficient, scalable, and compliant, particularly across critical processes like Quote-to-Cash (QTC), Procure-to-Pay (P2P), and Record-to-Report (R2R).The ideal candidate should have a deep expertise in enterprise financial processes and systems, experience with a complex ecosystem of financial applications, like Netsuite, Oracle Fusion, Zip, Pigment, Zuora etc. and excellent collaboration skills.

This is an individual contributor (IC) role reporting to the Senior Director, Business Systems, and will partner closely with a team of analysts, engineers, and delivery leads embedded within Finance and IT.

This is a remote US role, with a preference for candidates based in Pacific or Central time zones to align with Finance, Accounting, and IT stakeholders.

Key Responsibilities

• System Ownership & Strategy: Define and execute the Finance technology vision and roadmap across Accounting, FP&A, Tax, Treasury, Payments, and T&E. Partner with Finance leadership to optimize workflows, improve automation, and strengthen operational controls across OTC, P2P, R2R. Serve as the subject matter expert for NetSuite ERP, including configuration, maintenance, and troubleshooting across modules like OM, Billing, Revenue, GL, AR, AP, Inventory and COGS.
• Business Analysis & Requirements: Elicit, analyze, and document detailed business and functional requirements, user stories, and process flows from Finance, Accounting, and other cross-functional stakeholders.
• Process Optimization: Drive AI driven automation opportunities to enhance reconciliations, forecasting, anomaly detection, close acceleration, and exception handling, drive continuous improvement and automation initiatives across key financial workflows: 
• Quote-to-Cash (QTC): Support and optimize processes from quoting/contract management through billing, invoicing, collections, and revenue recognition (NetSuite ARM or Zuora Revenue).
• Procure-to-Pay (P2P): Optimize procurement, vendor management, expense reporting (Zip and Netsuite integration support), and accounts payable processes.
• Record-to-Report (R2R): Support month-end/quarter-end close activities, general ledger management, financial reporting, and compliance activities.
• Delivery & Execution: Collaborate with other Business Systems Analysts, Product Managers, Developers to manage the product backlog, configure system changes, and support testing (SIT, UAT) and successful deployment of enhancements and new features.
• Compliance & Controls: Ensure strict adherence to IT SOX compliance, audit requirements, access controls, and change management processes. Gather and maintain audit evidence.
• Support & Monitoring: Manage intake, triage, and resolution of production issues within defined SLAs. Configure saved searches, reports, and dashboards to improve system visibility and performance. Support Month-end and quarter-end close processes
• Integration Support: Oversee and troubleshoot data integrity and system integrations between NetSuite and ancillary systems (e.g. CPQ, Commerce platforms, ZIP, Data Lake etc.).
• Mentorship:Lead and mentor junior business systems analysts to deliver measurable outcomes and operational excellence.
• Vendor Management: Manage relationships with third-party system vendors and implementation partners, including SLA tracking, escalations, and roadmap alignment.

Governance and Documentation: Partner cross-functionally with Engineering, Enterprise Architecture, Procurement, Legal, Security and Data teams to ensure cohesive governance, architecture, audit readiness, delivery and scalability.

Qualifications & Experience

• Experience: 10+ years of experience as a Finance Business Systems Analyst or NetSuite ERP product ownership roles, with proven expertise in supporting Finance and Accounting functions, preferably in a SaaS or high-growth environment.
• Deep hands experience with Netsuite ERP and strong understanding of modules like OM, billing, supply chain, revenue recognition, intercompany processes, FX, and financial reporting.
• Ability to create/modify fields, Saved Searches, reports, Pdf forms and help close processes.Ability to evaluate technical feasibility of configurations and work fluently with developers on complex solutions.
• Track record of successfully delivering large-scale financial system implementations, integrations, or automation initiatives.
• Deep understanding of ASC 606 compliance, revenue contract arrangements, performance obligations, and automation workflows.
• Familiarity with systems supporting the QTC (e.g., Salesforce CPQ, Zuora, Hubspot, Dealhub), P2P (e.g., ZIP), and T&E (e.g. Airbase, Travel Perk ) lifecycles is a strong plus.
• Domain Knowledge: Strong understanding of core Finance/Accounting principles and end-to-end financial processes (QTC, P2P, R2R, revenue recognition, SOX compliance).
• Analytical Skills: Proven ability to translate complex business needs into clear, actionable technical requirements and solutions. Strong problem-solving and root cause identification skills. Experience building SuiteAnalytics Workbooks.
• Data Governance: Familiarity with data governance frameworks, master data management (MDM), and ERP data architecture standards to ensure consistency, integrity, and auditability across financial systems.
• Stakeholder Management: Excellent communication, collaboration, and relationship-building skills to partner effectively with Finance leaders, technical teams, and end-users.
• Project Management: Skilled in Agile/Scrum delivery, backlog grooming, sprint planning, and release management.
• Education: Bachelor’s degree in Information Systems, Computer Science, Finance, or a related field is preferred.

Preferred:

• Experience with Hardware-Enabled SaaS billing models (membership subscription, hardware sale etc.)
• Knowledge of advanced NetSuite modules (ARM, Multi-Book, OneWorld).
• Familiarity with integration platforms such as Workato, Boomi, SnapLogic, or MuleSoft.
• Experience with NetSuite customization tools including SuiteScript, SuiteFlow, SuiteBuilder, and SuiteTalk/REST APIs.
• Background in global finance operations with multi-currency, multi-entity environments.
• Exposure to AI/automation in finance processes (e.g., RPA, workflow automation, agentic AI).
• Experience supporting or implementing EPM/FP&A platforms (e.g., Pigment, Anaplan, Adaptive Insights) in partnership with Finance and FP&A teams.

Benefits 

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits!

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave
• Amazing culture of collaborative and passionate coworkers

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1: $170,000 - $200,000
• Region 2: $154,700 - $182,000
• Region 3: $139,400 - $164,000

A recruiter can determine your zones/tiers based on your US location.

We’re looking for a Senior Business Systems Analyst, Finance to join our Enterprise Business Systems team. This is a hands-on techno-functional position that requires a strong understanding of Inventory and COGS accounting, general accounting and finance processes and how they function in NetSuite. In addition to core accounting/finance expertise, you will be responsible for partnering with various other departments across the organization to enhance and improve our NetSuite environments, perform ongoing maintenance, and strategic business process and integration projects related to our NetSuite environment as the main point of contact for Finance and Accounting. To be successful in this position, the candidate should have experience with core NetSuite process flows, NetSuite customization and integration, and strong project management experience. 

What you’ll do: 

• Primary point of contact, subject matter expert, and business relationship manager for Oura Accounting and Finance teams usage of the NetSuite platform
• Create and customize NetSuite reports, saved searches, and dashboards
• Basic ERP configuration (adding new fields, forms, custom records, etc.)
• Document and ideate solution designs based on accounting and finance business requirements
• Work directly with other Oura team members to support, drive, and coordinate larger/more complex projects that involve integration to/from NetSuite on behalf of Oura Accounting and Finance
• Manage intake, prioritization, design, and implementation of basic NetSuite administration tasks related to requests from the Oura Accounting and Finance team
• Participate as a project team member for projects related to business process improvement, NetSuite customization enhancement, GAAP and SOX compliance, implementation of new NetSuite modules, etc. 
• Collaborate with internal teams and external NetSuite consulting partners on larger strategic projects as a project member and ensure adherence to Oura and NetSuite best practices

Requirements:

• 6+ years in IT Business Systems Analysis or Consulting, with a specific focus on leading financial system enhancements and ERP (NetSuite, Oracle, SAP etc) implementations.
• 3+ years NetSuite Administration or NetSuite consulting experience
• 2+ years experience working with organizations adhering to GAAP and SOX
• Strong functional knowledge of core accounting, Inventory & COGS accounting and finance processes as they relate to NetSuite ERP workflows
• Proficiency mapping and documenting business processes via tools such as Confluence, Visio, or Miro 
• Experience designing and implementing custom solutions in NetSuite
• Working knowledge of concepts related to business system integration to NetSuite: iPaaS (Workato or similar), API, or direct point-to-point
• Experience working with OneWorld/multi-subsidiary multinational organizations operating on NetSuite
• Proactive project management and communication skills working in large ERP implementation or enhancement projects
• Experience with supply chain processes, Order Management (OM), Pricing, Inventory, Customer Relationship Management (CRM), and Configure, Price, Quote (CPQ) systems.

Nice to Have:

• NetSuite SuiteScript or Javascript experience
• NetSuite Administrator Certification or other NetSuite certification
• CPA, CITP, or CISA certification
• Experience working within a NetSuite environment that utilizes the Multi-Book Accounting Feature

Benefits 

At ŌURA, we care about you and your well-being. Everyone here at ŌURA has a ring of their own and we are continually looking to improve employee health and add to our benefits!

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An ŌURA Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave
• Amazing culture of collaborative and passionate coworkers

ŌURA takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1: $143,000 - $169,000
• Region 2: $130,000 - $153,000
• Region 3: $117,000 - $138,000

A recruiter can determine your zones/tiers based on your US location.

We are looking for an Experienced NetSuite Techno-Functional Analyst responsible for managing our retail EDI integrations and supporting our supply chain operations for our office in London. This role is crucial in ensuring seamless data flow between Oura systems, and supply chain and retail partners. The ideal candidate will have a strong understanding of NetSuite customization and integration, EDI integration, and the ability to bridge the gap between technical and functional aspects.

Who Will Love This Job:

• A trusted subject matter specialist – you will learn the ins-and-outs of our systems and are creative and inventive in finding solutions
• A proactive organizer: You thrive in an autonomous environment, taking initiative and driving projects forward while efficiently balancing multiple tasks.
• A problem solver: You excel at understanding issues and implementing efficient solutions to enhance business processes.

What you’ll do: 

• Customize and Configure Business Systems: create and customize systems and integrations to provide solutions to business problems for the following - Retail, Distribution, Supply Chain, Logistics and more.
• Organize and Coordinate: Act as the primary liaison between Supply Chain, Retail teams, and NetSuite developers to ensure business requirements are clearly understood and effectively translated into technical specifications.
• Design and Document Solutions: Collaborate with cross-functional teams to document requirements and design solutions based on supply chain and business requirements, bridging the gap between technical and functional aspects.

This is a UK based role.

Qualifications:

We would love to have you on our team if you have:

• 3+ years of NetSuite consulting or administration experience at a hyper growth company.
• Strong functional knowledge of core supply chain operations as implemented in NetSuite ERP and other Supply Chain systems.
• Hands-on experience implementing and configuring key ERPs, Supply Chain Systems
• Knowledge of concepts related to business systems integration to NetSuite: iPaaS, API, partner outsourced, or direct point-to-point.
• Experience in an Enterprise Architecture scaled systems
• Proven experience in documenting business processes and requirements using tools such as Confluence, Visio, or Miro, and managing the delivery of solutions using project management tools like Jira.

Nice to Have:

• NetSuite SuiteScript or Javascript experience
• Orderful experience
• Workato/iPaaS experience
• AI experience (Parabula, Workato, Lovable…)
• NetSuite ERP Consultant Certification or other NetSuite certification
• CPSM certification or other relevant ISM coursework

Benefits: 

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary
• An Oura Ring of your own + employee discounts for friends & family
• Flexible working hours and remote working arrangements
• Amazing culture of collaborative and passionate coworkers

If you think this role would be a good fit for you, please apply online by April 3rd, 2026.

Role Description

We are looking for an Senior System Administrator, AI Productivity to join our AI Productivity team. In this role, you will serve as a force-multiplier for our AI initiatives, ensuring that our ecosystem of AI tools (including ChatGPT Enterprise, Glean, Gemini, and various pilots) is operationally ready, governed, and scalable.

You will own the "day-2 operations" of our AI productivity stack—handling access provisioning, license governance, integrations, and pilot enablement. By professionalizing these workflows, you will reduce operational risk and improve time-to-value for teams across Oura adopting new AI technologies. Please note: This is a 6-month fixed term role. 

Location

This is a remote US role with a slight preference for candidates based in San Francisco or NYC.  We have offices in San Francisco, San Diego, and Los Angeles for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.

What you will do:

• Manage Access & Provisioning: Own the intake and triage for user access requests across approved AI tools (employees + contractors). Execute provisioning and deprovisioning via Google Groups, vendor admin consoles, and SCIM where available.
• Drive Pilot Operations: Stand up "ready-to-run" pilot kits, including onboarding instructions, Slack channel setup, and support escalation paths. Maintain a central roster of active pilots and participants.
• Coordinate Integrations: Work with Workplace Technology and vendors to ensure SSO/SCIM readiness and configure app integrations (e.g., connecting AI tools to Slack, Jira, Figma).
• Oversee Governance & Hygiene: Maintain a least-privilege admin model and ensure tooling processes align with policy requirements (e.g., training completion gating). Perform regular seat utilization reviews and license reclamation for capacity-constrained tools.
• Lead Enablement & Support: Create and maintain "how to get access" pages, FAQs, and internal documentation. Publish periodic status updates on access volume and pilot participation.

Requirements

We would love to consider you for this role if you have:

• System Administration Experience: Proven experience managing SaaS tool administration, including user provisioning/deprovisioning, role-based access control (RBAC), and license management (experience with Google Workspace admin or similar platforms is a plus).
• Operational Excellence: Strong organizational skills with the ability to create and maintain clear Standard Operating Procedures (SOPs), onboarding guides, and documentation.
• Technical Familiarity: Understanding of SSO, SCIM, and API integrations (e.g., connecting apps to Slack/Jira) and the ability to troubleshoot basic access and configuration issues.
• Communication Skills: Ability to coordinate effectively between technical teams (Security, Workplace Tech) and business users, translating technical requirements into clear instructions.
• Adaptability: Experience working in a fast-paced environment with a rapidly evolving tool stack; prior exposure to AI tools (like ChatGPT, Glean, or similar) is a strong plus.

Benefits

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own 
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off *prorated 
• Paid sick leave and parental leave

Compensation

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. 

• Region 1: $143,650 - $169,000
• Region 2: $130,050 - $153,000
• Region 3: $117,300 - $138,000

Please note: The compensation will be prorated for a 6-month period. A recruiter can determine your zones/tiers based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).