About The Role:

We are seeking a Medical Assistant to join our collaborative maternity practice. We’re looking for someone who is thoughtful, passionate about patient-centered care, and eager to be part of a dynamic, innovative team.

In this role, you will help shape Oula patients’ overall clinical experience while performing routine clinical and administrative tasks to ensure our clinics run smoothly and patients are roomed efficiently. This is an exciting opportunity for someone motivated to contribute to a new, best-in-class maternity care experience.

This is a temporary, full-time position at our Norwalk, Connecticut clinic, with the potential to transition into a permanent role.

Here's What You'll Do: 

• Patient Rooming & Clinical Support
• Administrative Support, Paperwork & Forms
• Follow-Up & Care Coordination
• Clinic Flow & Team-Based Operations
• Communication & Patient Experience
• Perform responsibilities within MA scope of practice
• Maintain proficiency with equipment; report issues promptly
• Follow universal precautions and safely dispose of medical waste
• Anticipate and complete tasks that need attention even if unassigned
• Support cross-site coverage as required
• Perform other duties as assigned

About You:

• Committed to enhancing maternity care by integrating clinical expertise, technology, patient education, and empowerment
• An attentive listener and effective communicator, able to connect with diverse audiences and respond to varied needs
• A champion of Oula’s culture, fully aligned with our mission to deliver exceptional patient-centered care
• Highly organized, managing daily tasks efficiently while also progressing toward long-term goals and projects
• Adaptable and flexible, able to adjust seamlessly to changing circumstances

We would love to hear from you if you have the following or equivalent experience: 

• Bachelor’s degree preferred, or High School Diploma/GED required with 3+ years of relevant healthcare experience
• Proficient and comfortable in phlebotomy (required)
• Solid knowledge of medical terminology
• Experience in pregnancy or maternity care (preferred)
• Flexible schedule, able to work from clinic opening until the last patient departs
• Strong computer skills and familiarity with EMRs
• Spanish language proficiency is a plus

About The Role:

We are seeking a Per Diem Medical Assistant to join our collaborative maternity practice. We’re looking for someone who is thoughtful, passionate about patient-centered care, and eager to be part of a dynamic, innovative team.

In this role, you will help shape Oula patients’ overall clinical experience while performing routine clinical and administrative tasks to ensure our clinics run smoothly and patients are roomed efficiently. This is an exciting opportunity for someone motivated to contribute to a new, best-in-class maternity care experience.

This is a Per Diem position in our Norwalk, Connecticut clinic. 

Here's What You'll Do: 

• Patient Rooming & Clinical Support
• Administrative Support, Paperwork & Forms
• Follow-Up & Care Coordination
• Clinic Flow & Team-Based Operations
• Communication & Patient Experience
• Perform responsibilities within MA scope of practice
• Maintain proficiency with equipment; report issues promptly
• Follow universal precautions and safely dispose of medical waste
• Anticipate and complete tasks that need attention even if unassigned
• Support cross-site coverage as required
• Perform other duties as assigned

About You:

• Committed to enhancing maternity care by integrating clinical expertise, technology, patient education, and empowerment
• An attentive listener and effective communicator, able to connect with diverse audiences and respond to varied needs
• A champion of Oula’s culture, fully aligned with our mission to deliver exceptional patient-centered care
• Highly organized, managing daily tasks efficiently while also progressing toward long-term goals and projects
• Adaptable and flexible, able to adjust seamlessly to changing circumstances

We would love to hear from you if you have the following or equivalent experience: 

• Bachelor’s degree preferred, or High School Diploma/GED required with 3+ years of relevant healthcare experience
• Proficient and comfortable in phlebotomy (required)
• Solid knowledge of medical terminology
• Experience in pregnancy or maternity care (preferred)
• Flexible schedule, able to work from clinic opening until the last patient departs
• Strong computer skills and familiarity with EMRs
• Spanish language proficiency is a plus

About The Role:

We’re seeking a Patient Care Support Associate to join our collaborative maternity practice. We’re looking for someone detail-oriented, empathetic, and passionate about delivering an exceptional patient experience.

In this role, you’ll be a primary point of contact for patient inquiries and will work closely with our Customer Experience, Clinical Operations, and clinical teams to ensure smooth, supportive patient journeys. This early-career position is perfect for someone who thrives in a fast-paced healthcare environment and enjoys working on a dynamic, mission-driven team.

This is a full-time role at our Norwalk, CT Clinic, offering $20/hour as part of a competitive compensation package.

Here's What You'll Do: 

• Answer incoming patient calls with warmth, professionalism, and consistency
• Answer incoming patient messages and/or routing them to the appropriate team 
• Provide timely assistance with scheduling, directions, and general inquiries
• Process medical record requests (sending/receiving, ensuring accuracy, mapping medical records to the EMR, responding to medical records requests, calling other healthcare entities to obtain records)
• Route patient questions or concerns to the appropriate care team member
• Document all interactions in Oula’s systems with attention to detail
• Support patient onboarding and access to virtual care resources
• Collaborate closely with Care Coordinators, Front Desk Associates, and clinical staff to ensure seamless patient experiences
• Consistently punctual and reliable, with the ability to be present on-site at our clinics during scheduled hours, with regular travel to other clinic locations and cross-coverage at the Front Desk as part of the role.
• Additional administrative tasks associated with daily patient requests or needs as directed by the Clinic Manager.  

You are the perfect candidate if you are:

• Passionate about improving maternity care through a combination of clinical care, technology, patient empowerment and education
• Ruthlessly organized and detail-oriented in your daily tasks
• Committed to providing outstanding service in the maternal healthcare space
• Able to communicate effectively both verbally and in writing with both internal and external stakeholders

Desired Experience & Qualifications:

• High school diploma or equivalent required, some college and/or healthcare related coursework preferred
• Previous experience in customer service, administrative, or healthcare support role is a plus but not required 
• Dependable and adaptable, with a strong commitment to punctuality, reliability, and the flexibility to travel regularly between clinic locations and provide Front Desk cross-coverage.
• Ability to navigate new and evolving processes
• Prior experience working with Athena, EPIC, Dorsata, Slack and/or Google Suite a plus
• Spanish or other non-English language proficiency a plus
• Excited about the opportunity and fast-paced work environment of an early-stage company

About The Role:

We are seeking a Medical Assistant to join our collaborative maternity practice. We’re looking for someone who is thoughtful, passionate about patient-centered care, and eager to be part of a dynamic, innovative team.

In this role, you will help shape Oula patients’ overall clinical experience while performing routine clinical and administrative tasks to ensure our clinics run smoothly and patients are roomed efficiently. This is an exciting opportunity for someone motivated to contribute to a new, best-in-class maternity care experience.

This is a full-time, benefits-eligible position based at our Upper West Side Clinic (2875 Broadway), with a compensation of $26/hour.

Here's What You'll Do: 

• Patient Rooming & Clinical Support
• Administrative Support, Paperwork & Forms
• Follow-Up & Care Coordination
• Clinic Flow & Team-Based Operations
• Communication & Patient Experience
• Perform responsibilities within MA scope of practice
• Maintain proficiency with equipment; report issues promptly
• Follow universal precautions and safely dispose of medical waste
• Anticipate and complete tasks that need attention even if unassigned
• Support cross-site coverage as required
• Perform other duties as assigned

About You:

• Committed to enhancing maternity care by integrating clinical expertise, technology, patient education, and empowerment
• An attentive listener and effective communicator, able to connect with diverse audiences and respond to varied needs
• A champion of Oula’s culture, fully aligned with our mission to deliver exceptional patient-centered care
• Highly organized, managing daily tasks efficiently while also progressing toward long-term goals and projects
• Adaptable and flexible, able to adjust seamlessly to changing circumstances

We would love to hear from you if you have the following or equivalent experience: 

• Bachelor’s degree preferred, or High School Diploma/GED required with 3+ years of relevant healthcare experience
• Proficient and comfortable in phlebotomy (required)
• Solid knowledge of medical terminology
• Experience in pregnancy or maternity care (preferred)
• Flexible schedule, able to work from clinic opening until the last patient departs
• Strong computer skills and familiarity with EMRs
• Spanish language proficiency is a plus

About The Role:

We are seeking a Medical Assistant to join our collaborative maternity practice. We’re looking for someone who is thoughtful, passionate about patient-centered care, and eager to be part of a dynamic, innovative team.

In this role, you will help shape Oula patients’ overall clinical experience while performing routine clinical and administrative tasks to ensure our clinics run smoothly and patients are roomed efficiently. This is an exciting opportunity for someone motivated to contribute to a new, best-in-class maternity care experience.

This is a full-time, position at our Charlotte, North Carolina Clinic. 

Here's What You'll Do: 

• Patient Rooming & Clinical Support
• Administrative Support, Paperwork & Forms
• Follow-Up & Care Coordination
• Clinic Flow & Team-Based Operations
• Communication & Patient Experience
• Perform responsibilities within MA scope of practice
• Maintain proficiency with equipment; report issues promptly
• Follow universal precautions and safely dispose of medical waste
• Anticipate and complete tasks that need attention even if unassigned
• Support cross-site coverage as required
• Perform other duties as assigned

About You:

• Committed to enhancing maternity care by integrating clinical expertise, technology, patient education, and empowerment
• An attentive listener and effective communicator, able to connect with diverse audiences and respond to varied needs
• A champion of Oula’s culture, fully aligned with our mission to deliver exceptional patient-centered care
• Highly organized, managing daily tasks efficiently while also progressing toward long-term goals and projects
• Adaptable and flexible, able to adjust seamlessly to changing circumstances

We would love to hear from you if you have the following or equivalent experience: 

• Bachelor’s degree preferred, or High School Diploma/GED required with 3+ years of relevant healthcare experience
• Proficient and comfortable in phlebotomy (required)
• Solid knowledge of medical terminology
• Experience in pregnancy or maternity care (preferred)
• Flexible schedule, able to work from clinic opening until the last patient departs
• Strong computer skills and familiarity with EMRs
• Spanish language proficiency is a plus

Oula is seeking a Clinical Operations Manager to lead the daily execution and long-term growth of our new Charlotte maternity clinic. This is a frontline leadership role for a hands-on operator who thrives on full operational ownership. You will be the primary steward of the clinic’s success, navigating the complexities of a fast-growing practice with high autonomy. From coaching your team through sensitive patient interactions to optimizing workflows, you ensure the clinic runs like a well-oiled machine.

Key Responsibilities

Operational Command & Autonomy

• Strategic Problem-Solving: Serve as the primary point of contact for the Charlotte clinic. Diagnose operational challenges and implement solutions independently, ensuring seamless continuity of care.
• Process Architecture: Build, refine, and scale clinic workflows (e.g., patient check-in, inventory management, team file organization) to meet the needs of a growing practice.
• Scheduling Ownership: Manage clinician schedules, on-call rotations, and monthly calendars, understanding that precision in scheduling directly impacts provider morale and patient safety.
• Facility & Compliance: Maintain a safe, welcoming, and high-functioning clinic environment. Oversee vendor relationships and ensure all local and state healthcare regulations and licensing requirements are met.

People Leadership & Coaching

• Frontline Management: Hire, onboard, and manage a dedicated team of clinic staff, modeling professionalism, empathy, and accountability.
• Developing Talent: Coach teammates in real time on service excellence and workplace norms, fostering a culture of continuous growth.
• Interpersonal Bridge: Serve as the connective link between midwives, OBs, and care navigators, ensuring the collaborative care model is consistently delivered.

High-Service Patient Experience

• Service Excellence: Bring a hospitality-driven approach to patient interactions, ensuring requests are handled promptly and with care.
• External Liaison: Manage communication with partnering hospitals in the Charlotte area to align care between providers and patients.

About You

• High Agency: You proactively identify opportunities and solve problems without waiting for instructions.
• EQ + Analytical Rigor: You navigate sensitive team dynamics while leveraging data to track and improve clinic KPIs.
• Resilient & Adaptive: You thrive in a dynamic environment and embrace the “beautiful chaos” of a growing clinic.
• Player-Coach: You lead from the front, ready to jump in wherever needed to support the team or patients.

Experience & Qualifications

• 2+ years of Direct People Management: Experience hiring, leading, and motivating a team is essential.
• 5+ years of Operational Experience: Backgrounds in healthcare, hospitality, or high-service environments are preferred.
• Clinical Literacy: While OB expertise is not required, prior experience in a healthcare or clinical setting is strongly preferred.

We’re looking for someone ready to make a real difference in the lives of pregnant people and their families. As a Front Desk Associate at Oula in Charlotte, you’ll be the first warm welcome patients receive and a steady, reassuring presence throughout their visit. Your work will help create moments patients remember long after their pregnancy journey ends moments of feeling seen, supported, and truly cared for.

At Oula, we’re building a new model of maternity care that blends modern midwifery, thoughtful obstetrics, and a deeply patient-centered approach. Joining our team means being part of a mission to bring compassion, clarity, and dignity to every interaction.

This role is more than checking patients in and out. You’ll help create a seamless, meaningful experience — keeping our clinic running smoothly, helping patients feel comfortable and informed, and contributing to the supportive atmosphere that makes Oula special. It’s an ideal opportunity for someone excited to start their career in women’s health or grow within a mission-driven organization.

This is a full-time, in-person role at our beautiful Charlotte, NC clinic, where you’ll join a collaborative, kind, and passionate team dedicated to redefining what maternity care can feel like.

Key Responsibilities

• Creates smooth and effective clinic flow through waiting room management, care team communication and coordination in the clinic
• Is an expert schedule management, keeping patients on their care journey through careful scheduling and rescheduling of routine appointments such as blood draws, sonograms, handling reschedules, and managing late-arrival communications
• A friendly face that creates a wonderful in-person experience through warmly greeting patients and manage check-in and check-out processes with empathy and care. Keeps the space welcoming and in tip-top shape by Performing general front-of-house tasks, such as daily checklists, light tidying, plant care, and replenishing snacks, water, and tea
• Answers and triages patient phone calls, taking ownership of whatever comes your way to drive “one touch” resolution for the patient
• Drives financial sustainability by collect co-pays, payments for payment plans and support insurance billing
• Is responsible for general clinical administrative tasks such as retrieving medical records, processing referrals and obtaining prior authorizations
• Prepare for and participate in daily huddles to support smooth clinic operations
  
  

About You

• Passionate about improving maternity care through clinical excellence, technology, patient empowerment, and education
• A strong listener and communicator, able to connect with and support diverse patient needs
• A culture carrier aligned with Oula’s commitment to delivering exceptional, patient-centered care
• Highly organized, with the ability to manage daily tasks while contributing to longer-term projects
• Flexible and adaptable in a fast-paced, evolving environment
  
  

Desired Experience & Qualifications

• Associate’s degree or higher preferred; High School Diploma/GED required
• 2+ years of relevant healthcare experience
• Ability to work independently, efficiently, and with strong attention to detail
• Strong computer skills; EMR experience preferred
• Excellent interpersonal, organizational, and communication skills
• Demonstrated reliability, professionalism, and strong work ethic