Job Title: Administrative Assistant

Reports To: Clinical Director

Location: Northpoint Nebraska (Adult inpatient in Omaha, NE)

Schedule: Monday-Friday 8am-5pm

Compensation: $19.50-21.50/hour

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Administrative Assistant is responsible for handling patient-facing duties as well as general office management tasks. This person will ensure the proper reception of all patients, clients, and visitors into the facility and greet all incoming patients, visitors, and staff with a friendly, smiling face and a helping hand. The Administrative Assistant will work closely with the expanded team to ensure facility day to day operations are running appropriately. The ideal candidate has excellent communication and multitasking skills, problem solving skills, a positive attitude, and a strong work ethic.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Coordinate office management schedules, coverage, and team needs
• Client and staff Telehealth liaison
• Responsible for the completion and collection of all necessary intake paperwork and documentation
• Track patient information and statistics in support of The Joint Commission requirements
• Assist leadership in developing data tracking processes and trainings needed to improve the team
• Track facility maintenance needs
• Complete inventory ordering for designated facility
• Schedule and complete fire drills, egress testing, safety committee meetings, infection control meetings
• Responsible for environmental cleanliness, organization, and presentation
• Reception duties; scheduling of clients, answering telephone, customer service needs, follow up calls, track attendance, send out appointment reminder alerts, assist in Medicaid transportation, process incoming mail
• Coordinate client UA results with multidisciplinary team
• Maintain lobby environment to promote warm and welcoming surroundings, including seasonal décor
• Ensure a safe and secure lobby environment for employees, clients, guardians, and visitors
• Facilitate client arrival and departure from programming
• Schedule, organize, and manage Joint Commission and facility compliance needs
• Screen and monitor visitors and connect them with the appropriate staff member
• Display initiative by identifying problems and making recommendations to solve them
• Answer inquiries and obtain information for general public, clients, visitors and staff in an expedient, professional and courteous manner
• Manage and provide training to incoming and current reception and clinical staff for front desk duties
• Liaise with facility vendors including cleaning, maintenance, and transportation services
• Organize, maintain, and create client orientation packets
• Work collaboratively with management positions in creating and identifying efficiencies within the facility
• Plan in-house activities such as parties, celebrations and trainings
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with 42 CFR Part 2 and all other established policies, procedures, and standards of care
• Performs other related duties and special projects as assigned

QUALIFICATIONS/REQUIREMENTS FOR THE POSITION:

• Must be at least twenty-one (21) years of age
• Excellent communication and time management skills
• Strong telephone and office etiquette
• Knowledge of Microsoft Office Suite, data entry software and other office related computer software
• Ability to perform duties with minimal supervision
• Action-oriented with the ability to: adapt to change, work independently, prioritize tasks, and drive to finish

PREFERRED KNOWLEDGE AND SKILLS: 

• Excellent critical thinking skills
• Excellent organizational abilities
• Exceptional written and oral communication skills
• Comfortable analyzing information and dealing with complexity
• Quickly and effectively identify and resolve problematic situations
• Able to handle confidential material in a reliable manner
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Strong attention to detail and accuracy
• Proficiency with Microsoft Office Suite

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan 
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match
  

This job description is not intended, and should not be construed, to be and exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by the employee or employer with or without notice.

Job Title: Medical Advanced Practice Provider (PRN)

Reports To: Lead Advanced Practice Provider

Location: Northpoint Nebraska (Adult inpatient in Omaha, NE)

Schedule: As needed 4-8 hour shifts between 8am-5pm Monday-Sunday

Compensation: $60-85/hour

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Medical Advanced Practice Provider will provide consultation, and medical and administrative direction to subordinate medical and support staff in various treatment settings (inpatient and outpatient). This person will provide direct patient care including diagnostic assessment, preventative and educational services, and medication evaluation and management to the patient population, in accordance with best care practices, industry standards, organizational guidelines, and state and federal laws. The Medical Advanced Practice Provider will work collaboratively with a multidisciplinary treatment team to provide the best possible care. This position requires extensive internal and external communication with all levels of staff, leadership, physicians, vendors, and other professional colleagues.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Provide advanced medical and psychiatric services consistent with the ethical guidelines of the profession and the policies and procedures of Northpoint
• Conduct health assessments, psychiatric evaluations, and medical exams of patients with known or foreseen health problems
• Medication evaluation and initiation and short-term management of prescribed medications
• Order and interpret lab tests for patients prior to and/or during prescription management
• Consultation to physicians and providers regarding any ongoing medical care, maintenance and disease prevention
• Case management, engage in education process
• Interact routinely with patients, observe behaviors and communicate significant observations to multidisciplinary team as necessary
• Document information regarding patient care and behavior as required in policies and procedures
• Participate in patient treatment planning and implementation under the direction of the Medical Director
• Utilize de-escalation skills when exposed to volatile patients to maintain personal safety for the patient and other individuals in our care
• Consult with the multidisciplinary treatment team in the development of treatment plans and discharge planning to strive for excellent patient care
• Comply with all laws, regulations, and scope of licensure
• Monitor patients on an ongoing basis to continually assess needs and facilitate medical treatment and interventions
• Document medical assessment, diagnosis, progress notes, roundings, and other treatment planning items in a timely manner to assure comprehensive and quality patient care
• Maintain professional boundaries with patients at all times
• Oversee and participate in the quality assurance and compliance activities of the facility
• Provide medical updates to utilization review and representatives of managed care to best coordinate reimbursement of treatment services
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Other medically appropriate services and special projects as assigned

QUALIFICATIONS/REQUIREMENTS:

• Master’s Degree in Nursing with specialty from an accredited program
• Current, unencumbered, active license to practice as an Advanced Practice Provider in the state where services are rendered, with prescriptive privileges, at hire and for the entire duration of employment. Acceptable licensure includes:
  • Physician Assistant
  • Nurse Practitioner (FNP/APRN/ARNP)
• Valid DEA Controlled Substance Registration Certificate
• Valid National Provider Identification (NPI) number
• Current and nationally accredited CPR/First Aid/AED certification
• Knowledge of computer and electronic medical records systems (KIPU)
• Enthusiasm, passion for working with people, and an internal drive to improve the lives of individuals in our care
• Minimum of two (2) years of experience required; preferably with one (1) year inpatient residential experience
• Must maintain applicable state licensure requirements throughout duration of employment
• Ability to work with a diverse population along with interpersonal skills and knowledge required for treating patients in area of assigned specialty
• Demonstrated ability to hold strong personal boundaries and ability to build rapport with patients
• Must understand and adhere to the ethical standards of the respective licensure governing board

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Patient service oriented (both internal and external)
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.

Job Title: Registered Nurse (RN) - Full-Time Days

Reports To: Director of Nursing

Location: Northpoint Nebraska (Adult inpatient in Omaha, NE)

Schedule: 3x12's 6am-6:30pm; Rotating schedule with 1 weekend every 3 weeks & alternating holidays

Compensation: $36-42/hour + Shift Differential 

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Registered Nurse (RN) will provide and oversee the medical services provided to a caseload of patients. This licensed nursing professional will act as the medical treatment plan coordinator for the multi-disciplinary team in the development and implementation of the master treatment plan and the discharge plan for each patient. This person will actively communicate with support staff, treatment teams, providers, and outside agencies on treatment and safety issues pertaining to patients and their family members. The Registered Nurse (RN) will work under the supervision of a Registered Nurse or provider, and will perform duties according to established patient care protocols, standards, and procedures. This position is expected to complete all documentation associated with these duties in a professional and timely manner.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Interact routinely with patients, observe behaviors and communicate significant observations to multidisciplinary team as necessary
• Administer medications to patients, and engage in education process
• Utilize de-escalation skills when exposed to volatile patients to maintain personal safety for the patient and other individuals in our care
• Provide admission, orientation, education and discharge plans to patients, families and others to aid in the treatment process
• Consult with the multidisciplinary treatment team in the development of treatment plans and discharge planning to strive for excellent patient care
• Participate in the maintenance of a clean, orderly and safe environment, and report needs for repairs and maintenance to appropriate staff
• Admissions and discharges of patients
• Obtain vital signs, monitor symptoms and document in the patient record
• Comply with all laws, regulations, and scope of licensure
• Monitor patients on an ongoing basis to continually assess needs and facilitate medical treatment and interventions
• Document medical assessment, diagnosis, progress notes, roundings, and other treatment planning items in a timely manner to assure comprehensive and quality patient care
• Actively participate as a member of the multidisciplinary treatment team and maintain effective working relationships with employees and peers
• Maintain professional boundaries with patients at all times
• Oversee and participate in the quality assurance and compliance activities of the facility
• Provide medical updates to utilization review and representatives of managed care to best coordinate reimbursement of treatment services
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Other clinically appropriate services and special projects as assigned

QUALIFICATIONS/REQUIREMENTS:

• Current, unencumbered, active license to practice as a Registered Nurse in the state where services are rendered
• Must be at least twenty-one (21) years of age
• Current and nationally accredited CPR/First Aid/AED certification
• Knowledge of computer and electronic medical records systems (KIPU preferred)
• Enthusiasm, passion for working with people, and an internal drive to improve the lives of individuals in our care
• Must maintain applicable state licensure requirements throughout duration of employment
• Ability to work with a diverse population along with interpersonal skills and knowledge required for treating patients in area of assigned specialty
• Demonstrated ability to hold strong personal boundaries and ability to build rapport with patients
• Must understand and adhere to the ethical standards of the respective licensure governing board

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Patient service oriented (both internal and external)
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.

Job Title: Registered Nurse (RN) - PRN

Reports To: Director of Nursing

Location: Northpoint Nebraska (Adult inpatient in Omaha, NE)

Schedule: As needed Monday-Sunday; Must provide 3 12-hour shifts (with 1 shift during a weekend) of availability per month 

• Days: 6am-6:30pm
• Nights: 6pm-6:30am

Compensation: $36-42/hour

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Registered Nurse (RN) will provide and oversee the medical services provided to a caseload of patients. This licensed nursing professional will act as the medical treatment plan coordinator for the multi-disciplinary team in the development and implementation of the master treatment plan and the discharge plan for each patient. This person will actively communicate with support staff, treatment teams, providers, and outside agencies on treatment and safety issues pertaining to patients and their family members. The Registered Nurse (RN) will work under the supervision of a Registered Nurse or provider, and will perform duties according to established patient care protocols, standards, and procedures. This position is expected to complete all documentation associated with these duties in a professional and timely manner.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Interact routinely with patients, observe behaviors and communicate significant observations to multidisciplinary team as necessary
• Administer medications to patients, and engage in education process
• Utilize de-escalation skills when exposed to volatile patients to maintain personal safety for the patient and other individuals in our care
• Provide admission, orientation, education and discharge plans to patients, families and others to aid in the treatment process
• Consult with the multidisciplinary treatment team in the development of treatment plans and discharge planning to strive for excellent patient care
• Participate in the maintenance of a clean, orderly and safe environment, and report needs for repairs and maintenance to appropriate staff
• Admissions and discharges of patients
• Obtain vital signs, monitor symptoms and document in the patient record
• Comply with all laws, regulations, and scope of licensure
• Monitor patients on an ongoing basis to continually assess needs and facilitate medical treatment and interventions
• Document medical assessment, diagnosis, progress notes, roundings, and other treatment planning items in a timely manner to assure comprehensive and quality patient care
• Actively participate as a member of the multidisciplinary treatment team and maintain effective working relationships with employees and peers
• Maintain professional boundaries with patients at all times
• Oversee and participate in the quality assurance and compliance activities of the facility
• Provide medical updates to utilization review and representatives of managed care to best coordinate reimbursement of treatment services
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Other clinically appropriate services and special projects as assigned

QUALIFICATIONS/REQUIREMENTS:

• Current, unencumbered, active license to practice as a Registered Nurse in the state where services are rendered
• Must be at least twenty-one (21) years of age
• Current and nationally accredited CPR/First Aid/AED certification
• Knowledge of computer and electronic medical records systems (KIPU preferred)
• Enthusiasm, passion for working with people, and an internal drive to improve the lives of individuals in our care
• Must maintain applicable state licensure requirements throughout duration of employment
• Ability to work with a diverse population along with interpersonal skills and knowledge required for treating patients in area of assigned specialty
• Demonstrated ability to hold strong personal boundaries and ability to build rapport with patients
• Must understand and adhere to the ethical standards of the respective licensure governing board

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Patient service oriented (both internal and external)
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

PRN BENEFITS INCLUDE:

• Sick Leave
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.