Physical Security Solutions Engineer position with New Era Technology offers you the following:

• Full Benefits
• Medical
• Dental
• Vision
• 401K match
• 7 company holidays + generous PTO

*** At this time, we are unable to offer visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

SUMMARY: The Physical Security Solution Engineer will be responsible for creating estimates and proposals for customers.  This involves gathering information from a variety of sources and using it to create an estimate using our established software tools.  You will be responsible for building a bill of materials and estimating the labor associated with all tasks of the project.  This information is then used to write a comprehensive proposal for the customer.  Some projects are relatively straightforward, while others will require you to think outside of the box.  You will assist Project Managers by providing information related to the solution, and you will assist Sales Account Managers by acting as a subject matter expert.  

PRIMARY DUTIES include but are not limited to:   

• Engage with the sales team as the product expert and as an integral part of the sales process. 

• Fluidly discuss Video Surveillance, Access Control and Intrusion systems and services with the sales team and customers who have a wide range of knowledge and experience.  

• Review data to determine material and labor requirements for assigned projects; often related to but not limited to Video Surveillance, Access Control and Intrusion Detection systems. 

• While following department processes, gather and compile information in order to create estimates for customers 

• Develop Bill of Materials for assigned projects: work with internal purchasing department and manufacturers for lowest cost pricing, compute cost factors and prepare estimates. 

• Write comprehensive scope of work and formal proposals 

• Attend internal and external meetings and participate in the respective project kick-off meetings for assigned work. 

• Consult with assigned internal customers, vendors, sales or other individuals to discuss and formulate estimates and resolve issues for assigned customer projects. 

• Assist Operations personnel with understanding agreements and bid figures for assigned projects. 

• Act as the subject matter expert in a technical capacity for assigned projects. 

• Manage multiple tasks related to assigned customer with a sense of urgency and in a timely manner with accuracy. 

  COMPETENCIES:  

• 2+ years’ experience with one or more of the following technologies: Access Control, Video Surveillance, Intrusion and IT Infrastructure.  

• Familiar with a variety of security device manufacturers. 

• Ability to be agile and manage your own workload with little supervision. 

• Ability to be a productive contributor in a remote working environment. 

REQUIRED EDUCATION & EXPERIENCE REQUIRED:   

• 2+ years of pre-sales, customer facing, engineering experience and 2+ years’ experience in estimating, design or engineering. 

• Experience in the industry or related experience working with large-scale projects or national deployments. 

• Experience designing, configuring and engineering Video Surveillance, Access Control, Intrusion, infrastructure, data networks.  

• Intermediate Excel skills including formatting and formula creation. 

• Intermediate MS Word skills  

• Working knowledge of IP Networking  

PHYSICAL DEMANDS:  

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. 

• Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing). 

• Ability to communicate effectively verbally and in writing.  

• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen. 

EXPECTED HOURS OF WORK: Monday – Friday 8am – 5pm. 

TRAVEL: None 

SALARY:  $70,000 - $95,000 depending upon experience

 Physical Security Solutions Architect position with New Era Technology offers you the following:

• Full Benefits
• Medical
• Dental
• Vision
• 401K match
• 7 company holidays + generous PTO

*** At this time, we are unable to offer visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

The Physical Security Solutions Architect designs, positions, and delivers end‑to‑end physical security solutions that protect people, facilities, and assets. This role blends deep technical expertise in physical security technologies with customer‑facing consultative skills, working closely with Sales, Engineering, and Delivery teams to translate business and security requirements into scalable, compliant, and cost‑effective designs.

The Physical Security Solution Architect will be responsible for creating estimates and proposals for customers.  This involves gathering information from a variety of sources and using it to create an estimate using our established software tools.  You will be responsible for building a bill of materials and estimating the labor associated with all tasks of the project.  This information is then used to write a comprehensive proposal for the customer.  Some projects are relatively straightforward, while others will require you to think outside of the box.  You will assist Project Managers by providing information related to the solution, and you will assist Sales Account Managers by acting as a subject matter expert.

PRIMARY DUTIES include but are not limited to: 

Solution Design & Architecture:

• Design comprehensive physical security architectures mainly including video surveillance (CCTV/IP cameras), access control systems, and intrusion detection.
• Develop logical and physical security system designs that align with customer risk profiles, regulatory requirements, and facility constraints.
• Produce architecture diagrams, Bills of Materials (BOMs), Statements of Work (SOWs), and technical proposals for customer approval.

Pre‑Sales & Customer Engagement:

• Partner with Account Executives to scope opportunities, assess customer needs, and position value‑driven physical security solutions.
• Deliver solution demonstrations, proof‑of‑concepts (POCs), and technical presentations to both technical and executive stakeholders.
• Clearly communicate complex physical security concepts to audiences with varying levels of technical expertise.

Implementation Oversight & Technical Leadership:

• Provide architectural oversight during installation, commissioning, and acceptance testing of physical security systems.
• Act as the technical escalation point for complex integration, performance, or interoperability issues.
• Collaborate with internal delivery teams and third‑party integrators to ensure solution integrity and design adherence.

Vendor & Technology Management:

• Evaluate and recommend security hardware and software platforms, ensuring best‑fit solutions for customer and organizational needs.
• Stay current on emerging physical security technologies, standards, and threats.
• Contribute to the development of design standards, reference architectures, and reusable solution templates.

Cross‑Functional Collaboration:

• Coordinate with IT, Facilities, Network, and Cybersecurity teams to ensure secure, resilient, and scalable system integration.
• Support internal enablement by assisting with training, best practices, and peer reviews.

COMPETENCIES:

• 5+ years of Experience with one or more of the following technologies: Access Control, Video Surveillance, Intrusion and IT Infrastructure.
• Familiar with a variety of security device manufacturers, certifications preferred but not required.
• Ability to be agile and manage your own workload with little supervision.
• Ability to be a productive contributor in a remote working environment.

REQUIRED EDUCATION & EXPERIENCE REQUIRED:            

• 5+ years of pre-sales, customer-facing, engineering experience and 5+ years’ experience in estimating, design or engineering.
• Experience in the industry or related experience working with large-scale projects or national deployments.

• Experience designing, configuring and engineering Video Surveillance, Access Control, Intrusion, infrastructure, data networks.
• Intermediate Excel skills including formatting and formula creation.
• Intermediate MS Word skills
• Working knowledge of IP Networking

PHYSICAL DEMANDS:

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to communicate effectively verbally and in writing.
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
• Ability to travel to meet with clients or attend industry events.

EXPECTED HOURS OF WORK: Monday – Friday 8am – 5pm.

TRAVEL: None

SALARY RANGE: $90,000 - $110,000 Depending Upon Experience