POSITION SUMMARY:

The Business Process Manager (BPM) will support enterprise-wide process and systems transformation across multiple value streams (GTM, Finance, Operations, Partner, Support). This role sits within the Global Business Process team under the COO organization and serves as a key bridge between business stakeholders and the Business Systems Group (BSG).

The role helps standardize communication, resolve conflicting requirements, and foster effective interactions between business teams and technical teams. Leveraging data-driven insights and knowledge of enabling technologies, the individual manages significant business process improvement initiatives beyond incremental changes. This role leads discovery efforts, documents high-level solution approaches and business requirements, and drives business readiness through User Acceptance Testing (UAT), training, and enablement.

Under the direction of the Sr. Manager, Business Process, this role supports the development and continuous improvement of business process architecture for assigned operational domains such as Sales, Customer Success, Cloud Engineering, Supply Chain, Logistics and Support. The role conducts gap analyses, designs future-state (“To-Be”) processes using industry-standard frameworks and best practices and improves requirement quality through standardized documentation and prioritization. The position also leads assigned cross-functional initiatives to support timely delivery, risk mitigation, user adoption, and alignment with organizational goals.

The ideal candidate brings strong analytical, facilitation, and cross-functional leadership skills, and is effective at influencing stakeholders without formal authority in a fast-paced environment.

This position is based in the San Francisco office and requires in-office attendance Monday, Wednesday, and Thursday.

ESSENTIAL FUNCTIONS:

1. Business Process Design and Analysis
   1. Support and maintain end-to-end business process architecture and process documentation for assigned business processes, aligned with enterprise strategy and standards.
   2. Lead transformation initiatives by conducting gap analyses between current ("As-Is") and ideal ("To-Be") end-to-end processes.
   3. Leveraging internal SMEs, industry-standard frameworks, and best practices, design future-state processes that are efficient and scalable globally pertaining to Record to Report, Procure to Pay, Billing, Subscription Management, Revenue Recognition, Renewals.
   4. Collaborate with GTM functions and cross-functional stakeholders to gather and translate high-priority business requirements into effective process solutions for New Product Launch.
   5. Solution and document UX requirements thoroughly to ensure solutions are user-friendly, drive high adoption rates, and align with business needs.
   6. Validate business requirements for compatibility with enterprise architecture, data strategies, and system capabilities, ensuring they support global scalability.
2. Business Process Automation and Continuous Improvement
   1. Lead and advocate for automation projects with the Business Systems Group to streamline and scale critical business processes, leveraging Salesforce.com CRM, NetSuite, Tableau, Marketing Tool and other core technologies.
   2. Introduce innovative solutions by staying updated on industry trends and integrating best practices into process improvements.
   3. Identify significant improvement opportunities using data-driven insights and measure impacts with established metrics and KPIs.
   4. Enhance UX by ensuring process improvements are user-centric, well-documented, and supported by effective training and change management.
   5. Collaborate with technology teams to implement business processes that utilize core technology functionality and minimize customization.
3. Program and Change Management
   1. Lead cross-functional programs focused on timely delivery, risk mitigation, and alignment with business strategy and objectives.
   2. Develop comprehensive testing plans, including user acceptance testing (UAT), to ensure solutions meet quality standards and deliver stated benefits.
   3. Implement structured change management processes, including training and resource support, to facilitate the seamless adoption of new processes.
   4. Promote continuous improvement by encouraging feedback and incorporating it into future enhancements, guiding stakeholders in improvement techniques.
   5. Maintain a centralized repository for change management materials and project updates to enhance accessibility and knowledge sharing.

SUPPORTIVE FUNCTIONS

1. Technology and Tool Management
   1. Evaluate and recommend technologies to enhance the business processes and overall business capabilities.
   2. Plan and execute technology initiatives, ensuring alignment with business goals and efficient project delivery.

QUALIFICATIONS:

• 8+ years of experience in business process management, business systems analysis, operations, or program delivery.
• Exposure to Salesforce and/or NetSuite environments and integrated business workflows.
• Advanced knowledge of system integration across Salesforce, ERP, internal proprietary systems, and third-party apps.
• Experience working on multi-team, cross-functional initiatives across functions (not just one domain).
• Demonstrated expertise in business requirement analysis, technical analysis, business architecture, process design, quality assurance, data analysis, and solution or product ownership.
• Experience with technology/system development methodologies.

Background Preferred (but not required): 

• Implementation experience of Salesforce
• Implementation experience of NetSuite
• Team management experience

Education:

Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent experience.

Economic Package Includes: 

• Salary + annual bonus eligibility   
• Company equity
• Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents
• Generous PTO and Sick Leave
• 401(K) with generous company match
• Disability, Life Insurance and Ancillary Benefits
• And much more

Position Summary

The Business Process Manager (BPM) supports enterprise-wide process and systems transformation across GTM, Finance, Operations, Partner, and Support functions. This role acts as a bridge between business stakeholders and the Business Systems Group (BSG), driving alignment, resolving requirements, and enabling scalable process improvements.

The BPM leads discovery, defines business requirements, and drives execution through UAT, training, and change management. The role focuses on designing “To-Be” processes, improving process architecture, and ensuring successful adoption across functions.

Key Responsibilities

1. Business Process Design & Analysis

• Maintain and evolve end-to-end business process architecture aligned with enterprise goals

• Conduct gap analysis between “As-Is” and “To-Be” processes

• Design scalable processes across Record-to-Report, Procure-to-Pay, Billing, Subscription Management, Revenue Recognition, and Renewals

• Gather, translate, and validate business requirements with cross-functional stakeholders

• Document UX and ensure alignment with system capabilities and data strategies

2. Automation & Continuous Improvement

• Drive automation initiatives with BSG using Salesforce, NetSuite, Tableau, and other tools

• Identify improvement opportunities using data and defined KPIs

• Implement user-centric, scalable process enhancements with minimal customization

• Introduce best practices and industry standards into process improvements

3. Program & Change Management

• Lead cross-functional programs ensuring timely delivery and risk mitigation

• Manage UAT planning and execution

• Drive change management, training, and user enablement

• Maintain centralized documentation and ensure continuous improvement through feedback

4. Additional Responsibilities

• Support ongoing process improvement initiatives

• Contribute to professional development and knowledge sharing

Supportive Functions

Technology & Tools

• Evaluate and recommend tools to improve business processes

• Support implementation of technology aligned with business goals

Qualifications & Competencies

• Strong integrity, analytical thinking, and adaptability

• Innovative problem-solving and stakeholder influencing skills

• Ability to work independently under pressure and meet deadlines

• Strong organizational, decision-making, and multitasking ability

• Excellent collaboration and interpersonal skills

Experience & Knowledge

• 8+ years in business process management, business systems, operations, or program delivery

• Experience in Record-to-Report, Procure-to-Pay, and Renewal processes

• Strong skills in requirement gathering (user stories, acceptance criteria)

• Experience working with cross-functional and global teams

• Strong analytical, documentation, and communication skills

Other Qualifications

• Exposure to Salesforce and/or NetSuite ecosystems

• Knowledge of system integrations across CRM, ERP, and third-party tools

• Experience in business analysis, process design, and solution ownership

• Familiarity with system development methodologies

Preferred

• Salesforce or NetSuite implementation experience

• Team management experience

Education

Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)

Certifications

Valid driver’s license required

Technical Knowledge

• Tools: Salesforce, NetSuite, Jira, Miro, Smartsheets, MS Office

• Systems: Integration technologies, CRM/ERP platforms

Work Conditions

• Primarily desk-based with extended computer usage

• Ability to manage workload and shifting priorities

Travel

Minimal travel (<10%)

POSITION SUMMARY:

Netradyne is building a Business Value Engineering (BVE) function to elevate how we sell, win, and expand enterprise customers. 

This leader will define and operationalize how we: 

• Quantify and communicate economic value  

• Enable value-based selling across our GTM teams  

• Influence CFO-level decision making  

• Improve win rates, deal size, and sales cycle efficiency  

You will operate at the intersection of Sales, Finance, Product, and Customer Success, building a scalable system that connects our platform (video safety, fleet management, fuel, maintenance, ELD) to measurable customer outcomes. 

This is a player-coach role: you will personally engage on our most strategic deals while building and leading a small, high-impact team. 

ESSENTIAL Responsibilities:

Build the Business Value Engineering Function

• Define the vision, charter, and operating model for BVE at Netradyne  

• Hire, develop, and lead a high-caliber team (1-3 value engineers initially)  

• Establish engagement models aligned to:  

• Enterprise new logo pursuits  

• Strategic expansions  

• Partner/channel-supported deals  

Drive Value-Based Selling in Strategic Deals

• Partner with Enterprise AEs, Sales Directors, and the VP of Enterprise Sales on top opportunities  

• Lead value discovery workshops with customer stakeholders (Ops, Safety, Finance)  

• Build and present:  

• ROI models  

• Total Cost of Ownership (TCO) analyses  

• Business cases tailored to CFO and executive buyers  

• Support deal strategy and negotiation by anchoring on quantified value  

 Create Scalable Value Frameworks & Assets

• Develop standardized value hypotheses by segment and vertical:  

• Transportation & logistics  

• Construction  

• Waste Management 

• Manufacturing 

• Distribution / last-mile  

• Build repeatable assets:  

• ROI calculators  

• Business case templates  

• Industry benchmarks (accidents, insurance, fuel, maintenance)  

• Codify “Trigger → Hypothesis → Value Narrative” frameworks for GTM use  

 Partner Cross-Functionally to Improve Outcomes

• Work with Product to align roadmap with measurable customer value  

• Partner with Customer Success to:  

• Validate realized value post-sale  

• Feed proof points back into GTM  

• Collaborate with Marketing on value-based messaging, content, and events  

• Align with Finance on credibility of assumptions and ROI methodologies  

 Instrument Value in the Revenue System

• Embed value engineering into:  

• MEDDPICC (Economic Buyer, Metrics)  

• Deal inspection frameworks  

• Forecast confidence  

• Track and report:  

• Value-influenced pipeline and bookings  

• Impact on win rates, ACV, and cycle time  

• Build feedback loops between value creation → value capture → value realization 

What Success Looks Like (6-12 Months) 

• BVE is embedded in all Tier 1 enterprise deals  

• Clear, standardized ROI narratives exist for every core segment  

• Measurable improvement in:  

• Win rates (especially vs. competitors like Samsara)  

• Average deal size  

• Sales cycle predictability  

• Netradyne is consistently selling at the CFO / executive level, not just functional buyers  

• A scalable team and operating model is in place to support growth toward $1B ARR  

 QUALIFICATIONS:

Required Experience:

• 10+ years in one or more of the following:  

• Value Engineering / Value Consulting  

• Management Consulting (e.g., McKinsey & Company, Bain & Company, Boston Consulting Group)  

• Strategic Finance / Corporate Strategy  

• Enterprise SaaS Sales Engineering with strong business case orientation  

• Proven experience:  

• Building and scaling a value engineering or deal strategy function  

• Supporting complex enterprise sales cycles (6–12+ months)  

• Creating ROI / TCO models that stand up to CFO scrutiny  

 Preferred Experience:

• Background in fleet, transportation, logistics, or industrial sectors  

• Experience in hardware-enabled SaaS or IoT business models  

• Familiarity with insurance economics, safety metrics, and operational cost drivers  

• Experience operating in a high-growth ($200M–$1B ARR) environment  

 Core Competencies 

• Executive communication: Ability to influence CFOs and senior operators  

• Analytical rigor: Translate operational data into financial outcomes  

• Commercial acumen: Understand how value ties directly to deal strategy  

• Systems thinking: Build repeatable, scalable GTM processes  

• Leadership: Attract and develop top-tier talent in a new function  

Why This Role Matters 

Netradyne’s next phase of growth requires us to win on value, not just product. 

This role will: 

• Elevate how we compete in enterprise deals  

• Enable more consistent performance beyond top reps  

• Turn our differentiated technology into clear, quantified business impact

Economic Package Includes: 

• Salary + annual bonus eligibility   
• Company equity
• Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents
• Generous PTO and Sick Leave
• 401(K) with generous company match
• Disability, Life Insurance and Ancillary Benefits
• And much more