Campaign & Operations Management

• Own end-to-end campaign workflows from strategy brief to launch — translating briefs into structured project plans with clear owners, deadlines, and deliverable tracking across all activations
• Maintain near-term and quarterly visibility across active programs; proactively surface blockers, risks, and timeline slippage with proposed solutions for leadership
• Own and optimize project management tools, build campaign Standard Operating Procedure and playbooks, and maintain organized documentation across gDrive, DAM, and Slack so materials are audit-ready and easy to find, and structured for AI consumption, ensuring data integrity and naming conventions support automated workflows and tools
• Monitor the campaign production pipeline — tracking handoffs and friction points — and leverage AI and automation tools to streamline intake and cross-functional workflows
• Own day-to-day agency relationships — ensuring SOWs are executed and aligned with legal requirements before work begins, tracking spend against budget, and holding agencies accountable to deliverables, timelines, and quality standards

Cross-Functional Coordination & Communication

• Serve as the primary operational partner for all campaign channel owners across Content, Product Marketing, Creative, Web, Paid Media, Marketing Ops, Communications, and Field Marketing — ensuring briefs are complete, deadlines are met, and ultimately aligned to the campaign strategy
• Proactively drive consistent stakeholder communications and run recurring status check-ins so both the working team and leadership have clear visibility into campaign health without having to chase it

Strategy & Performance

• Bring a strategic lens to campaign planning — flagging opportunities in timing, sequencing, and momentum; identifying patterns across campaigns to inform how programs evolve
• Maintain real-time visibility into campaign health metrics (on-time delivery, cycle times, pipeline pacing) and coordinate with Strategy and Ops to ensure performance data flows into exec-level dashboards

What We're Looking For

• 4–6+ years of experience in marketing operations, campaign management, or demand generation
• Proven ability to own a project management tool and drive team adoption and accountability
• Strong cross-functional communicator who closes the loop without being asked
• Enough marketing fluency to make smart execution calls independently — and clear on when to escalate
• Builder mindset — energized by designing processes, not just following them
• Growth-oriented contributor who brings strategic instincts to the table — proactively flagging opportunities to optimize timing, approaches, and build bigger-picture outcomes. 
• Comfortable operating in fast-moving environments with some ambiguity, adjusting to business changes and challenges with flexibility
• Experience with tools like Asana, Marketo, Tableau, Claude, ChatGPT, or other efficiency tools a plus