Highspring
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Senior Consultant, Financial Services, Strategy, Technology & Transformation
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Transform Your Career
We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.
Embrace new challenges and deliver real value to some of the world’s most influential brokerage, insurance, and financial services organizations, as well as Fortune 100 brands, growth companies transforming their industries, and mid-market firms navigating defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.
The Team – Strategy & Transformation
Join a team of talented professionals with deep business and finance transformation experience to guide clients through major transactions (M&A, carve-outs, IPOs), new system implementations, and organizational challenges. We help organizations develop business strategy and execute on transformation initiatives in the areas of operational accounting, financial process improvement, financial technology enablement, FP&A, and transactions.
Your Impact
- Work within our Financial Services vertical, focusing on brokerage, insurance, and financial services clients.
- Deliver high-quality solutions that help clients achieve measurable results across major transformations.
- Support large-scale programs and multi-workstream initiatives, ensuring alignment and timely execution.
- Contribute to current state assessments and help build actionable improvement roadmaps.
- Collaborate with senior team members to execute strategic initiatives and transformation projects.
- Assist clients involved in major transactions (M&A, carve-outs, IPO), financial process improvement, system implementation, operational accounting challenges, and financial technology enablement.
- Participate in client workshops, requirements gathering sessions, and presentations.
- Apply industry knowledge to solve complex challenges and deliver tangible outcomes.
Your Experience
Minimum Qualifications
- BA/BS in Business, Accounting, Finance, or related discipline
- 3+ years of experience in Finance, Operations, or Accounting, including client-facing work in professional services or highly relevant industry experience
- Knowledge of brokerage, insurance, and financial services industry
- Demonstrated experience supporting major transformations
- Familiarity with:
- PMO support and program coordination
- Finance Transformation (Close and Consolidation, FP&A, Order to Cash, Procure to Pay, Treasury Management)
- Business Transformation (process optimization, automation, benchmarking)
- Strong communication and problem-solving skills
- Willingness to travel at least 25%
- Must be local to Chicago and open to being onsite with clients regularly
Preferred Qualifications
- Master of Business Administration (or equivalent experience)
- Exposure to acquisition integration projects
Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below. The individual may also be eligible for a variety of bonus and financial incentives based on individual and company performance.
Ready to apply?
Apply to Highspring
Senior Consultant, Financial Services, Strategy, Technology & Transformation
Share this job
Transform Your Career
We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.
Embrace new challenges and deliver real value to some of the world’s most influential brokerage, insurance, and financial services organizations, as well as Fortune 100 brands, growth companies transforming their industries, and mid-market firms navigating defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.
The Team – Strategy & Transformation
Join a team of talented professionals with deep business and finance transformation experience to guide clients through major transactions (M&A, carve-outs, IPOs), new system implementations, and organizational challenges. We help organizations develop business strategy and execute on transformation initiatives in the areas of operational accounting, financial process improvement, financial technology enablement, FP&A, and transactions.
Your Impact
- Work within our Financial Services vertical, focusing on brokerage, insurance, and financial services clients.
- Deliver high-quality solutions that help clients achieve measurable results across major transformations.
- Support large-scale programs and multi-workstream initiatives, ensuring alignment and timely execution.
- Contribute to current state assessments and help build actionable improvement roadmaps.
- Collaborate with senior team members to execute strategic initiatives and transformation projects.
- Assist clients involved in major transactions (M&A, carve-outs, IPO), financial process improvement, system implementation, operational accounting challenges, and financial technology enablement.
- Participate in client workshops, requirements gathering sessions, and presentations.
- Apply industry knowledge to solve complex challenges and deliver tangible outcomes.
Your Experience
Minimum Qualifications
- BA/BS in Business, Accounting, Finance, or related discipline
- 3+ years of experience in Finance, Operations, or Accounting, including client-facing work in professional services or highly relevant industry experience
- Knowledge of brokerage, insurance, and financial services industry
- Demonstrated experience supporting major transformations
- Familiarity with:
- PMO support and program coordination
- Finance Transformation (Close and Consolidation, FP&A, Order to Cash, Procure to Pay, Treasury Management)
- Business Transformation (process optimization, automation, benchmarking)
- Strong communication and problem-solving skills
- Willingness to travel at least 25%
- Must be local to Chicago and open to being onsite with clients regularly
Preferred Qualifications
- Master of Business Administration (or equivalent experience)
- Exposure to acquisition integration projects
Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below. The individual may also be eligible for a variety of bonus and financial incentives based on individual and company performance.
Ready to apply?
Apply to Highspring
Senior Consultant, Financial Services, Strategy, Technology & Transformation
Share this job
Transform Your Career
We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.
Embrace new challenges and deliver real value to some of the world’s most influential brokerage, insurance, and financial services organizations, as well as Fortune 100 brands, growth companies transforming their industries, and mid-market firms navigating defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.
The Team – Strategy & Transformation
Join a team of talented professionals with deep business and finance transformation experience to guide clients through major transactions (M&A, carve-outs, IPOs), new system implementations, and organizational challenges. We help organizations develop business strategy and execute on transformation initiatives in the areas of operational accounting, financial process improvement, financial technology enablement, FP&A, and transactions.
Your Impact
- Work within our Financial Services vertical, focusing on brokerage, insurance, and financial services clients.
- Deliver high-quality solutions that help clients achieve measurable results across major transformations.
- Support large-scale programs and multi-workstream initiatives, ensuring alignment and timely execution.
- Contribute to current state assessments and help build actionable improvement roadmaps.
- Collaborate with senior team members to execute strategic initiatives and transformation projects.
- Assist clients involved in major transactions (M&A, carve-outs, IPO), financial process improvement, system implementation, operational accounting challenges, and financial technology enablement.
- Participate in client workshops, requirements gathering sessions, and presentations.
- Apply industry knowledge to solve complex challenges and deliver tangible outcomes.
Your Experience
Minimum Qualifications
- BA/BS in Business, Accounting, Finance, or related discipline
- 3+ years of experience in Finance, Operations, or Accounting, including client-facing work in professional services or highly relevant industry experience
- Knowledge of brokerage, insurance, and financial services industry
- Demonstrated experience supporting major transformations
- Familiarity with:
- PMO support and program coordination
- Finance Transformation (Close and Consolidation, FP&A, Order to Cash, Procure to Pay, Treasury Management)
- Business Transformation (process optimization, automation, benchmarking)
- Strong communication and problem-solving skills
- Willingness to travel at least 25%
- Must be local to Chicago and open to being onsite with clients regularly
Preferred Qualifications
- Master of Business Administration (or equivalent experience)
- Exposure to acquisition integration projects
Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below. The individual may also be eligible for a variety of bonus and financial incentives based on individual and company performance.
Ready to apply?
Apply to Highspring
Senior Manager, Financial Services- Strategy, Technology & Transformation
Share this job
Transform Your Career
We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.
Embrace new challenges and deliver real value to some of the world’s most influential brokerage, insurance, and financial services organizations, as well as Fortune 100 brands, growth companies transforming their industries, and mid-market firms navigating defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.
The Team – Strategy Technology & Transformation
Join a team of talented professionals with deep business and finance transformation experience to guide clients through major transactions (M&A, carve-outs, IPOs), new system implementations, and organizational challenges. We help organizations develop business strategy and execute on transformation initiatives in the areas of operational accounting, financial process improvement, financial technology enablement, FP&A, and transactions.
Your Impact
- Work within our Financial Services vertical, delivering strategic advice and solutions to senior and C-Level executives on how to obtain value from major investments and transformations.
- Partner with brokerage, insurance, and financial services clients to address complex challenges and drive measurable outcomes.
- Lead and coordinate large-scale programs and multi-workstream initiatives, ensuring alignment across diverse stakeholders.
- Facilitate client working sessions ranging from executive and board-level meetings to large group presentations and requirements gathering exercises.
- Conduct current state assessments and build actionable improvement roadmaps.
- Leverage a ‘roll-up your sleeves’ style to develop and execute against clients’ strategic initiatives.
- Manage and coach project teams to deliver complex engagements.
- Support clients involved in major transactions (M&A, carve-outs, IPO), financial process improvement, system implementation, operational accounting challenges, and financial technology enablement.
- Play an active role in business development efforts across all stages (market analysis, client sourcing, relationship building, proposal development, oral presentations).
- Build and maintain meaningful relationships with clients at all levels that are based on integrity and trust.
- Contribute perspectives on the implications of market trends such as data and digital transformation, emerging technology, macro-economic trends, and regulatory demands.
- Acquisition integration experience is a strong plus.
Your Experience
Minimum Qualifications
- BA/BS in Business, Accounting, Finance, or related discipline
- 8+ years of applicable Finance, Operations, or Accounting experience with at least 2 years of client-facing experience in a professional services organization
- Experience and relationships within the brokerage, insurance, and financial services industry
- Demonstrated track record helping companies undergo major transformations
- Functional experience with (and expertise in at least one of):
- Standing up and managing major PMO organizations (particularly in a Scrum or Scaled Agile model)
- Finance Transformation, including tools and processes associated with Close and Consolidation, FP&A, Order to Cash, Procure to Pay, or Treasury Management
- Business Transformation, including process optimization (BPR, Six Sigma/Lean), process automation (i.e., RPA), and performance benchmarking
- Prior experience working directly with and advising C-Level executives, including experience presenting complex ideas and facilitating executive workshops
- Experience leading project teams across multiple workstreams
- Experience coaching and developing junior team members
- Highly effective interpersonal skills and emotional intelligence
- Willingness to travel at least 25% of the time
- Must be local to Chicago and willing to be onsite at client regularly.
Preferred Qualifications
- Master of Business Administration (may substitute for business-related undergraduate degree)
- Progressive responsibility in managing client relationships and achievement against business development goals
- Experience with acquisition integration projects
Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below. The individual may also be eligible for a variety of bonus and financial incentives based on individual and company performance.
Ready to apply?
Apply to Highspring
Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)
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Transform Your Career
We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.
Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.
The Team - Healthcare IT Services
Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.
The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com.
Your Impact
The Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to the success of this role.
- Ticket/Issue Escalations for assigned call center
- Accurately process and record call transactions using a computer and designated tracking software
- Assist with last-minute coverage needs
- Review customer’s information and determine the issue by evaluating and analyzing the symptoms
- Deliver service and support to end-users, including via remote connection or over the Internet
- Research required information using available resources
- Follow standard processes and procedures
- Follow up and make scheduled call backs to customers where necessary
- Stay current with email, team chats, system information, changes, and updates
- Follows proper escalation procedures as defined by management
- Ensure customers receive prompt, accurate and courteous service
What Do You Need to Succeed?
Minimum Qualifications
- 1-2 years of experience in the Information Technology and/or Call Center field preferred
- 2-year Associates degree or equivalent experience is desired.
- Proper phone etiquette and effective listening skills
- Ability to speak and write clearly and accurately with demonstrated proficiency in typing and grammar.
- Knowledge of customer service principles and practices (ITIL training a plus)
- Medical/clinical terminology is preferred, but not required
- Must be able to sit for long periods of time
- Experience supporting software computer applications and equipment from a remote helpdesk environment
- Experience with mobile device support (iPhone and Android)
- Must be a team player and build good working relationships across all functions of the company
- Must have a strong personal drive for delivering great customer service, and thrive in a fast-paced, high-energy environment with a proactive focus
- Experience maintaining, and troubleshooting all versions of Microsoft Windows operating system
- Need to be flexible, adaptable, and possess creative problem-solving skills
Preferred Qualifications
- Listening Skills: Attentively listens to understand and interpret what is being said.
- Judgement: Forms reasonable interpretations about relationships and situations that affect actions. Develops objective opinions.
- Marketing: Interprets, delivers, and communicates value to appropriate target audience.
- Emotional Intelligence: Maintains a high level of self-awareness and the ability to appropriately identify, manage, and respond to the emotions of self and others.
- Written Communication: Develops written communication that is clear, concise, grammatical, and influential.
- Adaptability: Responds to changes, delays, or unexpected events in a positive manner; Adapts working style to best fit a given situation.
- Leadership: Self-directed with an innate drive to succeed; Accepts feedback with a desire for continuous improvement. Ethical.
- Relationship Building: Builds, develops, and maintains strong relationships with others while building trust and connection.
- Social Confidence: Exhibits self-confidence in social settings and when dealing with others.
Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following pay range reasonably estimates the hourly compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below.
Ready to apply?
Apply to Highspring
Join our Talent Community!
Share this job
Transform Your Career
We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.
Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.
Join our Talent Community!
If you don't see an open position that aligns to your experience and interests, you can still share your profile with our Recruiting team. Joining our Talent Community will allow us to keep you informed of important news and announcements and ensures that our Recruiters have all of your information as we continue our search for top talent.
Ready to apply?
Apply to Highspring
Senior Consultant, Financial Services, Strategy, Technology & Transformation
Share this job
Transform Your Career
We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.
Embrace new challenges and deliver real value to some of the world’s most influential brokerage, insurance, and financial services organizations, as well as Fortune 100 brands, growth companies transforming their industries, and mid-market firms navigating defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.
The Team – Strategy & Transformation
Join a team of talented professionals with deep business and finance transformation experience to guide clients through major transactions (M&A, carve-outs, IPOs), new system implementations, and organizational challenges. We help organizations develop business strategy and execute on transformation initiatives in the areas of operational accounting, financial process improvement, financial technology enablement, FP&A, and transactions.
Your Impact
- Work within our Financial Services vertical, focusing on brokerage, insurance, and financial services clients.
- Deliver high-quality solutions that help clients achieve measurable results across major transformations.
- Support large-scale programs and multi-workstream initiatives, ensuring alignment and timely execution.
- Contribute to current state assessments and help build actionable improvement roadmaps.
- Collaborate with senior team members to execute strategic initiatives and transformation projects.
- Assist clients involved in major transactions (M&A, carve-outs, IPO), financial process improvement, system implementation, operational accounting challenges, and financial technology enablement.
- Participate in client workshops, requirements gathering sessions, and presentations.
- Apply industry knowledge to solve complex challenges and deliver tangible outcomes.
Your Experience
Minimum Qualifications
- BA/BS in Business, Accounting, Finance, or related discipline
- 3+ years of experience in Finance, Operations, or Accounting, including client-facing work in professional services or highly relevant industry experience
- Knowledge of brokerage, insurance, and financial services industry
- Demonstrated experience supporting major transformations
- Familiarity with:
- PMO support and program coordination
- Finance Transformation (Close and Consolidation, FP&A, Order to Cash, Procure to Pay, Treasury Management)
- Business Transformation (process optimization, automation, benchmarking)
- Strong communication and problem-solving skills
- Willingness to travel at least 25%
- Must be local to Chicago and open to being onsite with clients regularly
Preferred Qualifications
- Master of Business Administration (or equivalent experience)
- Exposure to acquisition integration projects
Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below. The individual may also be eligible for a variety of bonus and financial incentives based on individual and company performance.
Ready to apply?
Apply to Highspring