Compensation: $150,000 OTE

Location: After 90 days, this role is required to be in-office in Kelowna full-time

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

You will be the strategic owner and primary driver of demand generation across Martell Media and Pink Skirt Project. Your mandate is to turn attention into qualified pipeline and revenue, combining strategic clarity with hands-on execution.

We’re hiring a player-coach who can scale acquisition channels with speed, precision, and zero fluff. You will own paid media, funnels, analytics, and channel performance end-to-end, while building the systems and rhythms that enable compounding growth.

Your mandate is simple: build and scale demand without diluting the brand. Every initiative must be integrated, revenue-aligned, and built to convert.

What You’ll Do

1. Paid Acquisition and Demand Generation

• Own and scale paid acquisition across Meta, Google, LinkedIn, and emerging channels.
• Plan, launch, and optimize campaigns with full ownership of budget, targeting, creative testing, and performance.
• Drive consistent, predictable MQL production with clear targets tied to pipeline and revenue.
• Track and improve core metrics including CPL, CTR, CVR, MQL-to-opportunity, and revenue contribution.
• Build repeatable acquisition systems that compound performance over time.

2. Funnel Build, Testing, and Optimization

• Own the full funnel from click to conversion, including landing pages, offers, lead flows, and nurture sequences.
• Design and run continuous A/B tests across pages, creatives, and conversion paths to improve performance at every stage.
• Identify drop-offs and conversion gaps, and implement solutions that increase lead quality and conversion rates.
• Ensure funnels are tightly aligned with campaign intent, audience, and offer positioning.

3. Messaging, Sales Feedback, and Scaling What Works

• Work closely with sales to gather feedback on lead quality, objections, and conversion patterns.
• Translate insights into stronger messaging, positioning, and creative direction across campaigns.
• Continuously iterate on offers and funnels based on real revenue feedback, not just top-of-funnel metrics.
• Double down on high-performing campaigns, audiences, and messaging to scale efficiently.

4. Channel Acceleration and Content Distribution

• Scale distribution across YT, IG, LI, TT, email, newsletter, and SMS through high-velocity testing and iteration.
• Partner with creative, writing, design, and video teams to ensure output is high-quality, on-brand, and conversion-driven.
• Implement structured testing frameworks to improve engagement, conversion rates, and audience quality.
• Ensure consistency in messaging across all channels, campaigns, and launches.

5. Monetization and Revenue Enablement

• Turn audience growth into revenue through integrated monetization flows tied to MQL quality and conversion.
• Align marketing sequencing with launch calendars and program-level revenue goals.
• Ensure every campaign and channel contributes to measurable pipeline and revenue outcomes.
• Build visibility into performance drivers and continuously optimize for revenue, not vanity metrics.

What You Bring

• A senior performance marketer with end-to-end ownership of paid acquisition, funnels, and revenue-driving systems.
• Hands-on experience running and scaling paid campaigns across Meta, Google, LinkedIn, and similar platforms.
• Strong funnel and analytics capability with command of CPL, CTR, CVR, MQL quality, and attribution.
• Proven ability to build and optimize high-converting funnels and iterate quickly based on data.
• Experience working closely with sales teams to refine messaging and improve conversion.
• Player-coach mindset, able to build systems while personally executing at a high level.
• High-judgment operator who moves fast, tests aggressively, and scales what works.
• Obsessed with turning attention into MQLs, and MQLs into revenue.

Compensation: $60,000 - $70,000

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

The Writer is the voice behind Martell Group’s written content, responsible for crafting copy, captions, scripts, and written assets that perform across every platform and content format.

This role requires the ability to write in distinct brand voices without defaulting to generic or AI-sounding content. This is not a position for someone who relies entirely on AI to generate copy. The ideal candidate is a strategic creative who understands the weight every word carries in shaping a powerful brand.

Beyond captions and social copy, the Writer contributes to long-form scripts, newsletters, email campaigns, promotional copy, and any written asset tied to brand communication or content performance. They work closely with the Social Producer and Creative Producer to ensure written content aligns with visual direction, platform strategy, and audience expectations.

This role is focused on maintaining brand consistency while intelligently integrating AI tools to increase output, accelerate ideation, and improve workflow efficiency without compromising quality or authenticity.

The Writer reports directly to the Creative Producer and may work fully remotely.

Responsibilities

Social Copy & Captions

• Write platform-native captions for Instagram, LinkedIn, TikTok, X, YouTube, and Threads

• Develop compelling hooks, CTAs, and caption structures that drive engagement and retention

• Adapt tone, structure, and formatting based on platform-specific best practices

• Maintain a strong and consistent brand voice across all channels

Script & Long-Form Writing

• Write or refine scripts for YouTube episodes, short-form videos, and branded content

• Develop repeatable written frameworks for recurring content formats and series

• Support the Creative Producer with written briefs, outlines, and episode structures

• Write titles, descriptions, and metadata optimized for SEO, AEO, and GEO discoverability

Promotional & Campaign Copy

• Write copy for episode launches, campaigns, newsletters, and promotional initiatives

• Collaborate with the marketing team to align messaging with funnel strategy and campaign goals

• Support paid ad creative copy when needed in collaboration with marketing

• Work alongside the internal PR team and communications manager on quotes and external communications

Brand Voice & Standards

• Maintain and evolve brand voice guidelines

• Build and manage a living brand voice library, including signature phrases and messaging references that support scalable, authentic content creation

• Ensure all written output from internal teams, contractors, and vendors aligns with established brand standards

• Identify off-brand messaging and provide clear corrective direction

AI Integration

• Use AI tools to accelerate first drafts, generate variations, and test hooks or messaging angles

• Build and maintain prompt libraries and writing systems that improve team efficiency

• Identify opportunities where AI can reduce low-value writing tasks without sacrificing quality or brand integrity

Cross-Team Collaboration

• Work closely with the Social Producer to align captions with video content and visual framing

• Coordinate with the design team to ensure copy and visuals work cohesively

• Collaborate with the Creative Producer on voice direction, content priorities, and writing standards

Requirements

• 5+ years of experience in copywriting, content writing, or brand writing for digital media or personal brands

• Proven ability to write in multiple distinct voices while maintaining authenticity and quality

• Strong understanding of social platform behavior and high-performing copy formats

• Experience writing video scripts, captions, newsletters, and long-form content at scale

• Exceptional attention to detail with a strong sense of clarity, rhythm, and persuasion

• Comfortable operating in a fast-paced, deadline-driven environment with multiple concurrent projects

• Proficiency with AI writing tools such as ChatGPT, Claude, Jasper, or equivalent platforms, or a demonstrated drive to integrate AI into daily workflows

• Strong collaborator who takes direction well and communicates creative feedback clearly

Results

• Assigned brands maintain consistent, on-brand written communication across all active platforms

• Caption and hook performance improves measurably through engagement and click-through metrics

• Scripts and long-form written assets are delivered on schedule without creating production bottlenecks

• Brand voice guidelines are documented, maintained, and actively referenced by the team

• The Creative Producer spends less time editing and rewriting, allowing for greater focus on creative strategy

• AI is effectively integrated into the writing workflow, increasing output speed while maintaining quality and authenticity

Compensation: $80,000 - $90,000

Location: After 90 days, this role is required to be in-office in Kelowna full-time

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

The Role
We’re hiring a full-time Technical Support Engineer to own the customer support queue end to end. The majority of tickets fall into a few recurring patterns - API key and billing issues with third-party providers, container connectivity problems, config sync failures, and memory/continuity bugs - but the debugging can get deep. You’ll need to be comfortable working in Linux environments, reading container logs, querying databases, and reasoning through multi-stage systems to find where something broke.

This isn’t a “restart it and close the ticket” role. Our highest-frequency issue (third-party API key failures) requires understanding the difference between “our platform broke something” and “your API provider account ran out of credits.” Our hardest issues involve diagnosing connectivity failures across distributed infrastructure, and figuring out which component in the chain dropped. You’ll need strong diagnostic instincts and the patience to work through ambiguous symptoms.

What You’ll Do

• Triage and resolve customer support tickets across ~10 issue categories
• Prioritize issues based on frequency and customer impact
• Diagnose third-party API key and billing issues (Anthropic, OpenAI, Brave Search)
• Debug container connectivity and reachability across different deployment types
• Investigate agent memory loss and continuity failures
• Trace configuration delivery issues through the deployment pipeline
• Verify browser automation tools function correctly inside containers
• Identify functionality breaks caused by upstream package updates
• Analyze health monitoring data to distinguish real outages from false alarms
• Guide customers in checking billing dashboards and API console settings when issues are on their side
• Escalate issues with clear, well-documented findings when platform fixes are required

What We’re Looking For

• 2 to 4 years of experience in technical support, DevOps, SRE, or similar roles
• Strong Linux command-line skills
• Comfortable with SSH, Docker, and basic shell scripting
• Familiarity with AWS services
• Experience querying relational databases
• Ability to read TypeScript or Node.js code to trace logic and debug issues
• Strong written communication skills for customer tickets and internal GitHub documentation

Bonus Points

• Experience with network tunneling or proxy setups
• Familiarity with LLM API providers (Anthropic, OpenAI), including billing, rate limits, and tiers
• Experience with container orchestration beyond basic Docker

Compensation: $5,000/month 

Contractor / Part time

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

Overview
We’re looking for a highly skilled Videographer and Editor to support the CEO’s personal brand through high-quality, engaging content. This is a remote, part-time contractor role focused on capturing, editing, and publishing video content across platforms.

You’ll own the full content lifecycle, from shooting to final post, helping turn ideas into polished, high-performing videos.

Scope & Responsibilities

• Shoot video content for the CEO (on-site shoots coordinated as needed)
• Edit short-form and long-form content for platforms like Instagram, TikTok, YouTube, and LinkedIn
• Add captions, graphics, music, and branding elements to enhance engagement
• Turn raw footage into multiple content pieces optimized per platform
• Collaborate on content ideas, trends, and formats
• Manage and schedule content posting
• Maintain consistent brand style and quality across all outputs

What We’re Looking For

• Strong videography skills, including framing, lighting, and audio setup
• Advanced video editing skills (Premiere Pro, Final Cut, CapCut, or similar)
• Experience creating content for personal brands or creators
• Deep understanding of short-form content and social media trends
• Ability to move fast and produce consistently
• Strong storytelling instincts and attention to detail
• Self-starter who can operate independently in a remote setup

Nice to Have

• Experience working with founders, CEOs, or influencers
• Motion graphics or animation skills
• Knowledge of content strategy and growth tactics

Compensation: $250,000 OTE

Location: After 90 days, this role is required to be in-office in Kelowna full-time

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

We’re looking for an experienced operator who has lived the 0–1 journey. Someone who knows how to take a SaaS product from concept to paying customers. As an AI Business Lead at Martell Group, you’ll be the commercial lead behind new ventures, shaping their go-to-market strategy, validating revenue models, and driving early sales traction.

Who we’re looking for

This role is for a founder, not an operator.

• You have founded or co-founded a B2B SaaS company and taken it past early revenue. Second or third time preferred.

• You have sold to SMBs as the founder. You know how to sit in a prospect’s pain and close without a script.

• You can build your own pipeline from day one. You are not here to harvest an existing audience. You earn distribution by proving traction first.

• You index for the customer. You know how to kill features customers haven’t paid for.

• You stay calm under constant change. Pivots happen. Roadmaps shift. You adapt and keep moving.

• Prior success inside Dan Martell’s network is a strong plus.

What you’ll do

You will lead a new venture through validation, early revenue, and the first phase of scale. In the early weeks you operate solo, validating demand and closing your first paying customers using concierge delivery. Once demand is proven, Martell Ventures pairs you with a Tech Lead we have sourced and selected. You confirm working-style fit. From there you co-lead the build and scale the business alongside them.

Specifically you will:

• Define the ideal customer, offer, and pricing.

• Build your own outbound pipeline and run daily sales activity.

• Close early paying customers and deliver value before a product is fully built.

• Capture customer signal and set the product direction for your Tech Lead.

• Report daily in the early weeks and shift to weekly as the business stabilizes. Attend growth reviews with the Portfolio Growth Leader.

• Ship repeatable sales, onboarding, and delivery processes as you grow.

What success looks like

• Paying customers closed before a product is built.

• A pipeline machine that runs without reliance on Dan’s audience.

• A product roadmap driven by customer willingness to pay, not engineering ambition.

• A brand and a reputation that reflects well on Martell Ventures and Dan Martell.

• A venture on a credible path to meaningful ARR inside the first year.

What you bring

Required

• Founder or co-founder of a B2B SaaS company with proven MRR.

• Proven founder-led sales experience with SMB customers.

• Ability to self-source pipeline from day one.

• Voice-of-customer instinct.

• Full-time commitment. In-studio in Kelowna from Day 1.

Preferred

• Prior success inside Dan Martell’s network or programs.

• Experience with AI-native SaaS or product-led growth.

• Comfortable with no-code validation stacks.

Compensation: $250,000 OTE

Location: After 90 days, this role is required to be in-office in Kelowna full-time

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

As the AI Technical Lead at Martell Group, you’ll be the engine behind our product, translating real-world recruiting problems into lightning-fast, scalable AI solutions.

You’ll work side-by-side with a commercially proven co-founder under Martell Group' battle-tested venture studio model, owning everything from architecture to iteration velocity. This role is perfect for a pragmatic, execution-led builder ready to ship with speed, autonomy, and clarity, without the fundraising distraction.

What you’ll do

You will take a validated product concept and turn it into a shipped, scalable SaaS product. Early on you build the foundational stack and convert concierge delivery into software. As the customer base grows, you harden the product, set engineering standards, and prepare the ground for future hires.

Specifically you will:

• Inherit the validated customer list and offer from your Business Leader.
• Ship a functional first version fast, using AI tooling and modern frameworks.
• Build only what customers have asked and paid for. No speculative features.
• Own code quality, performance, and security from day one.
• Support customer demos, integrations, and escalations alongside your Business Leader.
• Set the engineering bar for the first technical hires that follow you.

What success looks like

• A first product version live and in paying customers’ hands within the first two months.
• A product that does what your Business Leader sold. Nothing more.
• A codebase another engineer can pick up in a week.
• A venture on a credible path to meaningful ARR inside the first year.

What you bring

Required

• 5+ years shipping SaaS products. Founding engineer or technical co-founder experience required.
• Experience building and shipping with LLMs, agents, and modern AI tooling.
• Proven ability to work solo in early stages, scrappy and autonomous.
• Full-time commitment. In-studio in Kelowna from Day 1. No moonlighting.

Preferred

• Prior product reached revenue while you led the tech.
• Prior success inside Dan Martell’s network or programs.
• Product intuition backed by real customer contact, not just GitHub commits.

Compensation: $50,000

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the role

You’ll work directly with the Financial & Operational Controller on everything from day-to-day accounting and KPI reporting to tax filings, due diligence, and building internal financial systems. This is a high-exposure, high-ownership role — you’ll see the full picture of how a venture studio operates financially and get reps in areas most junior finance roles don’t touch for years.

What you will do

Finance & Accounting
•    Accounting support: journal entries, reconciliations, and month-end close across multiple entities
•    Intercompany reconciliations across CAD and USD entities
•    Review month-end results and identify and comment on anomalies prior to review with partner leaders
•    Year-end preparation and support for external accountants (Grant Thornton)

Reporting & Data
•    Support data integrity across the portfolio — MRR, EV, KPI tracking, week-over-week variance
•    Support weekly portfolio reporting (Weekend Update) with accurate, clean data
•    Maintain internal dashboards and financial models (Excel/HTML)
•    Monitor and create in-house solutions for tracking financial data across the portfolio

Tax & Compliance
•    Support tax filing across multiple jurisdictions (Canada federal/provincial, US 1099s)
•    GST/HST reconciliation and CRA compliance tasks
•    Prepare and file various provincial and federal remittances including PST, WorkSafe BC, and Employee Health Tax (EHT)

Planning & Analysis
•    Budgeting, forecasting, and variance analysis across MVI and portfolio companies
•    Due diligence package preparation and review for new investments
•    Support portfolio companies with onboarding, analysis, general financial questions as needed

Systems & Operations
•    Maintain and organize the file system (Notion, Google Drive, Xero)
•    Help manage the finance tool stack: Xero, Float, Dext, Stripe, Plooto
•    Build out and maintain Notion-based playbooks, trackers, and process documentation
•    Identify inefficiencies and propose systems improvements

Studio Operations & General Support
•    Support new product initiatives and step in to fill operational gaps as the studio scales
•    Coordinate action items across the portfolio, tracking follow-ups and ensuring the team stays aligned on priorities
•    Act as a catch-all resource for time-sensitive tasks that fall outside the bandwidth of senior leadership
•    Assist with scheduling, document preparation, and ad hoc research to keep projects moving
•    Help keep internal communications and deliverables organized and on track

What we are looking for

Degree or diploma in Accounting, Finance, or Business — or actively working toward a CPA
• 0–2 years of experience in accounting, finance, or a related role
• Proficiency in Excel; experience with Xero or similar accounting software is a plus
• High attention to detail — you catch errors and care about getting it right
• Comfortable working across multiple entities, currencies, and jurisdictions
• Self-starter: you don’t wait to be told what to do next
• Curiosity about AI and automation tools — we use them extensively

On-Target Earnings: $60,000 - $70,000 

Location: Remote

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

As a Customer Success Manager, you’ll be the trusted partner helping creators, coaches, and sellers extract real value from our AI-powered CRM. You’ll guide customers through onboarding, increase adoption, and proactively ensure they succeed, and stay.

This role is fully remote in Canada. If you’re obsessed with helping users win and want to be part of a fast-scaling product built for the future of sales, this is for you.

What you'll do

Daily Responsibilities

• Welcome new customers and schedule onboarding/activation calls within 24 hours of signup.
• Monitor usage dashboards daily and reach out to customers who have been inactive for more than 3 days (reactivation outreach completed by 1PM).
• Respond to all customer questions and support requests within 24 business hours. For urgent issues, respond or acknowledge within 2 business hours.
• Capture questions, trends, and best practices in the knowledge base (minimum of 1 meaningful entry per day).
• Record all customer communication notes and updates in the CRM before the end of each business day.

Weekly Responsibilities

• Conduct proactive activation check-ins with all assigned customers (goal: every customer is touched at least once weekly).
• Ensure all new customers have completed Autopilot setup or have a scheduled setup session (no customer remains unscheduled for longer than 5 days).
• Follow up with any customers who have not booked their onboarding and drive them to schedule.
• Publish a weekly internal status report summarizing wins, risks, blockers, and next steps every Friday by 3 PM.
• Review customer progress and adherence and identify where coaching, guidance, or intervention is needed.

Monthly Responsibilities

• Review the full customer book and identify expansion opportunities, testimonial opportunities, and accounts that need support.
• Update onboarding playbooks, support scripts, and knowledge base entries based on new learnings.
• Meet with product/ops monthly to discuss recurring friction patterns or feature opportunities.
• Generate at least two client success stories or testimonials per month.

What You Bring

Required

• 2+ years in customer success, account management, or client experience (ideally in B2B SaaS)
• Strong communication skills, you can simplify the complex and teach with clarity
• Data-driven: you understand how to track metrics like usage, churn, and LTV
• Self-motivated and able to manage your own projects in a remote environment
• Empathy for creators and small teams and excitement about helping them grow

Preferred

• Experience supporting SaaS tools in the CRM, AI, or sales automation space
• Familiarity with tools like Intercom, Google Docs, GoHighLevel and Slack
• Prior experience in a startup or fast-paced growth environment
• Bonus: experience working with creators, solopreneurs, or coaching businesses

On-Target Earnings: $60,000 - $70,000 

Location: Remote

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

As a Customer Success Manager, you’ll be the trusted partner helping creators, coaches, and sellers extract real value from our AI-powered CRM. You’ll guide customers through onboarding, increase adoption, and proactively ensure they succeed, and stay.

This role is fully remote in Canada. If you’re obsessed with helping users win and want to be part of a fast-scaling product built for the future of sales, this is for you.

What you'll do

Daily Responsibilities

• Welcome new customers and schedule onboarding/activation calls within 24 hours of signup.
• Monitor usage dashboards daily and reach out to customers who have been inactive for more than 3 days (reactivation outreach completed by 1PM).
• Respond to all customer questions and support requests within 24 business hours. For urgent issues, respond or acknowledge within 2 business hours.
• Capture questions, trends, and best practices in the knowledge base (minimum of 1 meaningful entry per day).
• Record all customer communication notes and updates in the CRM before the end of each business day.

Weekly Responsibilities

• Conduct proactive activation check-ins with all assigned customers (goal: every customer is touched at least once weekly).
• Ensure all new customers have completed Autopilot setup or have a scheduled setup session (no customer remains unscheduled for longer than 5 days).
• Follow up with any customers who have not booked their onboarding and drive them to schedule.
• Publish a weekly internal status report summarizing wins, risks, blockers, and next steps every Friday by 3 PM.
• Review customer progress and adherence and identify where coaching, guidance, or intervention is needed.

Monthly Responsibilities

• Review the full customer book and identify expansion opportunities, testimonial opportunities, and accounts that need support.
• Update onboarding playbooks, support scripts, and knowledge base entries based on new learnings.
• Meet with product/ops monthly to discuss recurring friction patterns or feature opportunities.
• Generate at least two client success stories or testimonials per month.

What You Bring

Required

• 2+ years in customer success, account management, or client experience (ideally in B2B SaaS)
• Strong communication skills, you can simplify the complex and teach with clarity
• Data-driven: you understand how to track metrics like usage, churn, and LTV
• Self-motivated and able to manage your own projects in a remote environment
• Empathy for creators and small teams and excitement about helping them grow

Preferred

• Experience supporting SaaS tools in the CRM, AI, or sales automation space
• Familiarity with tools like Intercom, Google Docs, GoHighLevel and Slack
• Prior experience in a startup or fast-paced growth environment
• Bonus: experience working with creators, solopreneurs, or coaching businesses

On-Target Earnings: $80,000 - $90,000 CAD OTE

Location: Kelowna, BC

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

We are hiring an Office Manager to own office operations and act as the Executive Assistant to the Portfolio Growth Leader. This is a fast-paced, high-trust role at the center of daily execution in our Kelowna office.

You will run the office, keep internal operations tight, and ensure the Portfolio Growth Leader is fully supported, organized, and focused on the highest-impact work. This includes calendar and priority management, meeting preparation and follow-up, task tracking, internal coordination, and hands-on operational support across the portfolio.

What You’ll Do

• Support daily operations by managing schedules, internal communications, and task coordination
• Prepare meeting materials, agendas, notes, and track operational action items
• Maintain organized systems in Google Suite, Notion, and project management tools
• Assist in developing and improving operational processes and documentation
• Coordinate with founders, partners, and internal teams for logistics or project support
• Use AI tools and automation to streamline repetitive tasks and workflows
• Help maintain on-site operations, office organization, supplies, and general administrative functions
• Handle confidential and sensitive information with discretion

What You Bring

Required

• 3+ years as an EA, Administrative, or Operations Coordinator role
• Tech-savvy with the ability to learn and leverage AI tools
• Strong proficiency in Google Suite, Slack, Notion, and project management software
• Excellent written and verbal communication skills
• Exceptional attention to detail, organization, and follow-through
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong operational mindset. You like efficiency, structure, and clear processes

Preferred

• Operations or project coordination experience
• Experience in process creation, documentation, or workflow optimization
• Previous experience in a fast-moving, high-growth environment

On-Target Earnings: $80,000 - $90,000 CAD OTE

Location: Kelowna, BC

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

We are hiring an Office Manager to own office operations and act as the Executive Assistant to the Portfolio Growth Leader. This is a fast-paced, high-trust role at the center of daily execution in our Kelowna office.

You will run the office, keep internal operations tight, and ensure the Portfolio Growth Leader is fully supported, organized, and focused on the highest-impact work. This includes calendar and priority management, meeting preparation and follow-up, task tracking, internal coordination, and hands-on operational support across the portfolio.

What You’ll Do

• Support daily operations by managing schedules, internal communications, and task coordination
• Prepare meeting materials, agendas, notes, and track operational action items
• Maintain organized systems in Google Suite, Notion, and project management tools
• Assist in developing and improving operational processes and documentation
• Coordinate with founders, partners, and internal teams for logistics or project support
• Use AI tools and automation to streamline repetitive tasks and workflows
• Help maintain on-site operations, office organization, supplies, and general administrative functions
• Handle confidential and sensitive information with discretion

What You Bring

Required

• 3+ years as an EA, Administrative, or Operations Coordinator role
• Tech-savvy with the ability to learn and leverage AI tools
• Strong proficiency in Google Suite, Slack, Notion, and project management software
• Excellent written and verbal communication skills
• Exceptional attention to detail, organization, and follow-through
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong operational mindset. You like efficiency, structure, and clear processes

Preferred

• Operations or project coordination experience
• Experience in process creation, documentation, or workflow optimization
• Previous experience in a fast-moving, high-growth environment

On-Target Earnings: $80,000 - $90,000 CAD OTE

Location: Kelowna, BC

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

We are hiring an Office Manager to own office operations and act as the Executive Assistant to the Portfolio Growth Leader. This is a fast-paced, high-trust role at the center of daily execution in our Kelowna office.

You will run the office, keep internal operations tight, and ensure the Portfolio Growth Leader is fully supported, organized, and focused on the highest-impact work. This includes calendar and priority management, meeting preparation and follow-up, task tracking, internal coordination, and hands-on operational support across the portfolio.

What You’ll Do

• Support daily operations by managing schedules, internal communications, and task coordination
• Prepare meeting materials, agendas, notes, and track operational action items
• Maintain organized systems in Google Suite, Notion, and project management tools
• Assist in developing and improving operational processes and documentation
• Coordinate with founders, partners, and internal teams for logistics or project support
• Use AI tools and automation to streamline repetitive tasks and workflows
• Help maintain on-site operations, office organization, supplies, and general administrative functions
• Handle confidential and sensitive information with discretion

What You Bring

Required

• 3+ years as an EA, Administrative, or Operations Coordinator role
• Tech-savvy with the ability to learn and leverage AI tools
• Strong proficiency in Google Suite, Slack, Notion, and project management software
• Excellent written and verbal communication skills
• Exceptional attention to detail, organization, and follow-through
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong operational mindset. You like efficiency, structure, and clear processes

Preferred

• Operations or project coordination experience
• Experience in process creation, documentation, or workflow optimization
• Previous experience in a fast-moving, high-growth environment

On-Target Earnings: $80,000 - $90,000 CAD OTE

Location: Kelowna, BC

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

We are hiring an Office Manager to own office operations and act as the Executive Assistant to the Portfolio Growth Leader. This is a fast-paced, high-trust role at the center of daily execution in our Kelowna office.

You will run the office, keep internal operations tight, and ensure the Portfolio Growth Leader is fully supported, organized, and focused on the highest-impact work. This includes calendar and priority management, meeting preparation and follow-up, task tracking, internal coordination, and hands-on operational support across the portfolio.

What You’ll Do

• Support daily operations by managing schedules, internal communications, and task coordination
• Prepare meeting materials, agendas, notes, and track operational action items
• Maintain organized systems in Google Suite, Notion, and project management tools
• Assist in developing and improving operational processes and documentation
• Coordinate with founders, partners, and internal teams for logistics or project support
• Use AI tools and automation to streamline repetitive tasks and workflows
• Help maintain on-site operations, office organization, supplies, and general administrative functions
• Handle confidential and sensitive information with discretion

What You Bring

Required

• 3+ years as an EA, Administrative, or Operations Coordinator role
• Tech-savvy with the ability to learn and leverage AI tools
• Strong proficiency in Google Suite, Slack, Notion, and project management software
• Excellent written and verbal communication skills
• Exceptional attention to detail, organization, and follow-through
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong operational mindset. You like efficiency, structure, and clear processes

Preferred

• Operations or project coordination experience
• Experience in process creation, documentation, or workflow optimization
• Previous experience in a fast-moving, high-growth environment

Compensation: $300,000 OTE
Location: After 90 days, this role is required to be in-office in Kelowna full-time

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

We are hiring a senior growth operator to work directly with founders across our portfolio companies.

Your job is simple to describe but hard to execute:
help companies go from idea to product-market fit and scale revenue fast.

You will install and run a repeatable growth system across multiple ventures, working side by side with founders to improve acquisition, activation, monetization, and retention.

This role is hands-on, high-impact, and requires someone who has already built and scaled companies before.

What You’ll Do

• Work directly with founders to define ICP, positioning, pricing, and offers
• Build and improve funnels across acquisition, activation, and retention
• Identify what’s not working quickly and fix it
• Drive testing, experimentation, and iteration across all ventures
• Install a consistent growth system across the portfolio
• Track performance across companies including revenue, CAC, activation, and retention
• Push founders to execute faster and at a higher standard
• Ensure each company is moving toward product-market fit and revenue growth

What You Bring

• Experience scaling a product from 0 to $5M+ ARR
• Strong understanding of growth fundamentals including ICP, funnels, pricing, and retention
• Ability to diagnose growth problems quickly and implement solutions
• Experience working in startups or fast-growth environments
• Comfortable working across multiple companies at once
• High ownership, strong judgment, and bias for action

Success Looks Like (First 90 Days)

• You establish a growth system that accelerates ventures toward PMF, revenue, and adoption with measurable traction signals and directly increases Enterprise Value across the portfolio.
• The Martell Ventures Growth OS is installed in early ventures with visible adoption, cadence adherence, and operational clarity while improving studio-wide systems and reporting.
• Clear sequencing, ICP clarity, and growth plans for every active company.
• PMF detection, experiments, initial launch velocity, and weekly signal extraction are running as the default operating rhythm leveraging AI-native workflows to automate repeatable tasks.
• Ensure portfolio companies track to a minimum of 30% month-over-month growth rate.
• Noticeable improvements in activation, retention, monetization signals, and early funnel performance through integrated Media leverage across venture initiatives.
• A unified growth operating system running across ventures with experiments, reporting, and prioritization loops executed weekly that is modular and repeatable, building the machine that builds the machine.
• Portfolio reviews showing increased momentum, higher signal quality, earlier PMF evidence, and faster corrective action when ventures stall while leading talent pipeline selection and onboarding of business and technical leaders for the portfolio.

Compensation: $300,000 OTE
Location: In-Studio, Kelowna,BC

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

We are hiring a senior growth operator to work directly with founders across our portfolio companies.

Your job is simple to describe but hard to execute:
help companies go from idea to product-market fit and scale revenue fast.

You will install and run a repeatable growth system across multiple ventures, working side by side with founders to improve acquisition, activation, monetization, and retention.

This role is hands-on, high-impact, and requires someone who has already built and scaled companies before.

What You’ll Do

• Work directly with founders to define ICP, positioning, pricing, and offers
• Build and improve funnels across acquisition, activation, and retention
• Identify what’s not working quickly and fix it
• Drive testing, experimentation, and iteration across all ventures
• Install a consistent growth system across the portfolio
• Track performance across companies including revenue, CAC, activation, and retention
• Push founders to execute faster and at a higher standard
• Ensure each company is moving toward product-market fit and revenue growth

What You Bring

• Experience scaling a product from 0 to $5M+ ARR
• Strong understanding of growth fundamentals including ICP, funnels, pricing, and retention
• Ability to diagnose growth problems quickly and implement solutions
• Experience working in startups or fast-growth environments
• Comfortable working across multiple companies at once
• High ownership, strong judgment, and bias for action

Success Looks Like (First 90 Days)

• You establish a growth system that accelerates ventures toward PMF, revenue, and adoption with measurable traction signals and directly increases Enterprise Value across the portfolio.
• The Martell Ventures Growth OS is installed in early ventures with visible adoption, cadence adherence, and operational clarity while improving studio-wide systems and reporting.
• Clear sequencing, ICP clarity, and growth plans for every active company.
• PMF detection, experiments, initial launch velocity, and weekly signal extraction are running as the default operating rhythm leveraging AI-native workflows to automate repeatable tasks.
• Ensure portfolio companies track to a minimum of 30% month-over-month growth rate.
• Noticeable improvements in activation, retention, monetization signals, and early funnel performance through integrated Media leverage across venture initiatives.
• A unified growth operating system running across ventures with experiments, reporting, and prioritization loops executed weekly that is modular and repeatable, building the machine that builds the machine.
• Portfolio reviews showing increased momentum, higher signal quality, earlier PMF evidence, and faster corrective action when ventures stall while leading talent pipeline selection and onboarding of business and technical leaders for the portfolio.

Compensation: $300,000 OTE
Location: In-Studio, Kelowna,BC

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

We are hiring a senior growth operator to work directly with founders across our portfolio companies.

Your job is simple to describe but hard to execute:
help companies go from idea to product-market fit and scale revenue fast.

You will install and run a repeatable growth system across multiple ventures, working side by side with founders to improve acquisition, activation, monetization, and retention.

This role is hands-on, high-impact, and requires someone who has already built and scaled companies before.

What You’ll Do

• Work directly with founders to define ICP, positioning, pricing, and offers
• Build and improve funnels across acquisition, activation, and retention
• Identify what’s not working quickly and fix it
• Drive testing, experimentation, and iteration across all ventures
• Install a consistent growth system across the portfolio
• Track performance across companies including revenue, CAC, activation, and retention
• Push founders to execute faster and at a higher standard
• Ensure each company is moving toward product-market fit and revenue growth

What You Bring

• Experience scaling a product from 0 to $5M+ ARR
• Strong understanding of growth fundamentals including ICP, funnels, pricing, and retention
• Ability to diagnose growth problems quickly and implement solutions
• Experience working in startups or fast-growth environments
• Comfortable working across multiple companies at once
• High ownership, strong judgment, and bias for action

Success Looks Like (First 90 Days)

• You establish a growth system that accelerates ventures toward PMF, revenue, and adoption with measurable traction signals and directly increases Enterprise Value across the portfolio.
• The Martell Ventures Growth OS is installed in early ventures with visible adoption, cadence adherence, and operational clarity while improving studio-wide systems and reporting.
• Clear sequencing, ICP clarity, and growth plans for every active company.
• PMF detection, experiments, initial launch velocity, and weekly signal extraction are running as the default operating rhythm leveraging AI-native workflows to automate repeatable tasks.
• Ensure portfolio companies track to a minimum of 30% month-over-month growth rate.
• Noticeable improvements in activation, retention, monetization signals, and early funnel performance through integrated Media leverage across venture initiatives.
• A unified growth operating system running across ventures with experiments, reporting, and prioritization loops executed weekly that is modular and repeatable, building the machine that builds the machine.
• Portfolio reviews showing increased momentum, higher signal quality, earlier PMF evidence, and faster corrective action when ventures stall while leading talent pipeline selection and onboarding of business and technical leaders for the portfolio.

Compensation: $300,000 OTE
Location: In-Studio, Kelowna,BC

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

We are hiring a senior growth operator to work directly with founders across our portfolio companies.

Your job is simple to describe but hard to execute:
help companies go from idea to product-market fit and scale revenue fast.

You will install and run a repeatable growth system across multiple ventures, working side by side with founders to improve acquisition, activation, monetization, and retention.

This role is hands-on, high-impact, and requires someone who has already built and scaled companies before.

What You’ll Do

• Work directly with founders to define ICP, positioning, pricing, and offers
• Build and improve funnels across acquisition, activation, and retention
• Identify what’s not working quickly and fix it
• Drive testing, experimentation, and iteration across all ventures
• Install a consistent growth system across the portfolio
• Track performance across companies including revenue, CAC, activation, and retention
• Push founders to execute faster and at a higher standard
• Ensure each company is moving toward product-market fit and revenue growth

What You Bring

• Experience scaling a product from 0 to $5M+ ARR
• Strong understanding of growth fundamentals including ICP, funnels, pricing, and retention
• Ability to diagnose growth problems quickly and implement solutions
• Experience working in startups or fast-growth environments
• Comfortable working across multiple companies at once
• High ownership, strong judgment, and bias for action

Success Looks Like (First 90 Days)

• You establish a growth system that accelerates ventures toward PMF, revenue, and adoption with measurable traction signals and directly increases Enterprise Value across the portfolio.
• The Martell Ventures Growth OS is installed in early ventures with visible adoption, cadence adherence, and operational clarity while improving studio-wide systems and reporting.
• Clear sequencing, ICP clarity, and growth plans for every active company.
• PMF detection, experiments, initial launch velocity, and weekly signal extraction are running as the default operating rhythm leveraging AI-native workflows to automate repeatable tasks.
• Ensure portfolio companies track to a minimum of 30% month-over-month growth rate.
• Noticeable improvements in activation, retention, monetization signals, and early funnel performance through integrated Media leverage across venture initiatives.
• A unified growth operating system running across ventures with experiments, reporting, and prioritization loops executed weekly that is modular and repeatable, building the machine that builds the machine.
• Portfolio reviews showing increased momentum, higher signal quality, earlier PMF evidence, and faster corrective action when ventures stall while leading talent pipeline selection and onboarding of business and technical leaders for the portfolio.

Compensation: $300,000 OTE
Location: In-Studio, Kelowna,BC

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

We are hiring a world-class growth operator who has scaled multiple companies and built early-stage systems inside top-tier venture environments. You will own the studio-wide growth engine and ensure every venture reaches Product-Market-Fit (PMF), revenue, and adoption milestones that compound Martell Ventures enterprise value.

You operate with Speed over Perfection, Own the Outcome, and Act Like a Founder, holding yourself and founders to elite execution standards. Once founders enter the studio, you install the Martell Ventures Growth OS across the portfolio and run a unified growth system covering acquisition, activation, monetization, and retention.

You will define ICP clarity, positioning, offer design, activation paths, pricing, and funnel integrity for every venture while enforcing truth, speed, and founder-level ownership. This role is for a GTM operator who has taken products from zero to $5M plus in ARR, can diagnose problems quickly, prescribe the right interventions, and build growth systems that scale across ventures.

What You’ll Do

1. Portfolio Growth Engine & PMF Acceleration

• Install the Martell Ventures Growth OS into the Martell Ventures portfolio, ensuring consistent sequencing, testing cadence, reporting, and execution rhythms.
• Architect zero-to-one sequencing across acquisition, activation, monetization, and retention.
• Establish each venture’s ICP, positioning, pricing, and core offers with clear value messaging with each founder.
• Translate founder goals into growth plans with targets, assumptions, constraints, and weekly velocity expectations.
• Maintain a cross-portfolio view of pacing, traction, risk, and resource needs so every venture advances toward PMF, revenue, and adoption.
• Drive PMF detection, experiments, initial launch velocity, and weekly signal extraction, ensuring evidence—not opinions—guides direction.

2. Founder Leadership, Coaching, and Execution Standards

• Act as the Growth Operating Partner for each portfolio founder and diagnose issues, prescribe solutions, and uphold execution quality.
• Coach founders on clear ICP, strong funnels, effective pricing, sharp messaging, and tight sequencing.
• Push leaders to elite performance through fast loops, decisive iteration, and high accountability.
• Elevate or transition talent when pace, ownership, or execution falls below expectations.
• Build a culture of truth, speed, ownership, and initiative across all ventures.
• Ensure founders adopt shared systems for prioritization, launches, experiments, PMF testing, customer development, and retention.

3. Growth Architecture and Portfolio Systems

• Build the unified growth operating system, including cadences, reporting rhythms, prioritization, and AI native workflows.
• Establish a shared growth language across funnels, tests, conversion metrics, sequencing, attribution, and decision-making.
• Deploy AI automation across content, ICP insights, research, funnel builds, and iteration cycles to accelerate idea → test → signal.
• Build scalable, plug-and-play inbound, outbound, lifecycle, and enablement systems ventures can adopt in under 90 days.
• Own analytics across every venture: dashboards, pacing views, unit economics, activation metrics, CAC payback, and forecasting.
• Maintain PMF-first discipline and ensure every experiment ties directly to CAC, activation, retention, revenue per lead, and EV drivers.

What You Bring

• A GTM operator who has taken products from zero to $5M plus ARR, with the ability to build early-stage growth systems at startup speed.
• Strong command of core growth fundamentals, including ICP, positioning, pricing, offers, funnels, demand generation, activation, retention, and PMF validation.
• Sharp pattern recognition that reads traction signals, demand quality, messaging strength, and momentum drivers across markets.
• Exceptional coaching ability that elevates founders in ICP clarity, offer creation, funnel quality, prioritization, and execution discipline.
• High agency, strong judgment, and the operational rigor to set standards, build systems, and drive clarity across multiple companies.

Success Looks Like (First 90 Days)

• You establish a growth system that accelerates ventures toward PMF, revenue, and adoption with measurable traction signals and directly increases Enterprise Value across the portfolio.
• The Martell Ventures Growth OS is installed in early ventures with visible adoption, cadence adherence, and operational clarity while improving studio-wide systems and reporting.
• Clear sequencing, ICP clarity, and growth plans for every active company.
• PMF detection, experiments, initial launch velocity, and weekly signal extraction are running as the default operating rhythm leveraging AI-native workflows to automate repeatable tasks.
• Ensure portfolio companies track to a minimum of 30% month-over-month growth rate.
• Noticeable improvements in activation, retention, monetization signals, and early funnel performance through integrated Media leverage across venture initiatives.
• A unified growth operating system running across ventures with experiments, reporting, and prioritization loops executed weekly that is modular and repeatable, building the machine that builds the machine.
• Portfolio reviews showing increased momentum, higher signal quality, earlier PMF evidence, and faster corrective action when ventures stall while leading talent pipeline selection and onboarding of business and technical leaders for the portfolio.

Compensation: $80,000 - $100,000 OTE

Location: Remote

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

You’ll be Engineer #5, a core builder of one of our umbrella companies, the AI-powered CFO designed to solve operational finance for founders. Our platform replaces manual spreadsheets and lagging accounting data with real-time visibility, intelligent bookkeeping, and proactive financial controlling. You will be responsible for moving the product through our 3-phase roadmap: from real-time data aggregation to AI-driven automated collections and payments.

What you'll do

• Data Ingestion & Normalization: Plug into bank feeds (Plaid), accounting software (QuickBooks/Xero), and payment processors (Stripe/Shopify).
• AI-Powered Categorization: Deploy agents to analyze, classify, and map transaction data to specific clients, product lines, and regions.
• Conversational Intelligence: Enable founders to query their financial data using natural language (LLM-driven intent detection).
• Real-Time Projections: Calculate cash burn, runway, and margin analysis using live data streams.
• Automated AR/AP Engine: Build proactive monitoring systems that trigger automated reminders, escalating collections, and pre-approved payment workflows.

• Design and Implement Scalable Services: Build robust backend logic for financial data processing using TypeScript and Node.js.
• Integrate 3rd Party APIs: Deeply integrate with Stripe, Shopify, QuickBooks, Xero, and banking APIs to ensure seamless data flow.
• Build AI Workflows: Implement agentic frameworks (Google Agent SDK, Vercel AI SDK) for automated bookkeeping and debt collection.
• Optimize Financial Logic: Develop and refine algorithms for cash flow forecasting, margin analysis, and profitability mapping.
• Full-Stack Ownership: Work across frontend and specialized backend microservices to ship user-facing features quickly.
• Troubleshoot & Refactor: Pick up existing code, identify bottlenecks, and refactor for efficiency and abstraction.

Tech Stack

• Frontend: Vue, TypeScript
• Serverless Backend: Convex
• AI/LLMs: Gemini, Claude, OpenAI
• Agent Frameworks: Google Agent SDK, Vercel AI SDK, Maestra, Convex
• Database: Convex
• Integrations: Stripe, Shopify, QuickBooks, Xero, Square, Plaid
• Architecture: Separated concern environments, Microservices

• 5+ years of experience as a Full-stack or Backend-heavy Engineer.
• You’ve built and worked on end-to-end saas, AI, fintech platforms convering all areas of the system
• AI-First Mindset: You live the 10/80/10 principle (10% paper/brainstorming, 80% AI generation, 10% human refinement).
• Problem Solver: You don’t just write code; you solve hard problems with creative human input.
• Fast Shipper: You thrive on seeing your code in production quickly and aren’t precious about “perfection” over “progress.”
• Team Player: You understand the impact of others relying on you and value proactive communication/syncing.
• Detail-Oriented: You think ahead about the impact of small mistakes in financial data environments.

• Finance/Accounting Background: Prior experience with ERPs, bookkeeping systems, or fintech startups.
• Big Data Experience: Experience handling large-scale transaction data and microservices architecture.
• UI/UX Design: An eye for clean, functional design for financial dashboards.

Compensation: $80,000 - $100,000 OTE

Location: Remote

About Martell Group

The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.

Why you shouldn't work here – Radical Transparency from our CEO

About the Role

You’ll be Engineer #5, a core builder of one of our umbrella companies, the AI-powered CFO designed to solve operational finance for founders. Our platform replaces manual spreadsheets and lagging accounting data with real-time visibility, intelligent bookkeeping, and proactive financial controlling. You will be responsible for moving the product through our 3-phase roadmap: from real-time data aggregation to AI-driven automated collections and payments.

What you'll do

• Data Ingestion & Normalization: Plug into bank feeds (Plaid), accounting software (QuickBooks/Xero), and payment processors (Stripe/Shopify).
• AI-Powered Categorization: Deploy agents to analyze, classify, and map transaction data to specific clients, product lines, and regions.
• Conversational Intelligence: Enable founders to query their financial data using natural language (LLM-driven intent detection).
• Real-Time Projections: Calculate cash burn, runway, and margin analysis using live data streams.
• Automated AR/AP Engine: Build proactive monitoring systems that trigger automated reminders, escalating collections, and pre-approved payment workflows.

• Design and Implement Scalable Services: Build robust backend logic for financial data processing using TypeScript and Node.js.
• Integrate 3rd Party APIs: Deeply integrate with Stripe, Shopify, QuickBooks, Xero, and banking APIs to ensure seamless data flow.
• Build AI Workflows: Implement agentic frameworks (Google Agent SDK, Vercel AI SDK) for automated bookkeeping and debt collection.
• Optimize Financial Logic: Develop and refine algorithms for cash flow forecasting, margin analysis, and profitability mapping.
• Full-Stack Ownership: Work across frontend and specialized backend microservices to ship user-facing features quickly.
• Troubleshoot & Refactor: Pick up existing code, identify bottlenecks, and refactor for efficiency and abstraction.

Tech Stack

• Frontend: Vue, TypeScript
• Serverless Backend: Convex
• AI/LLMs: Gemini, Claude, OpenAI
• Agent Frameworks: Google Agent SDK, Vercel AI SDK, Maestra, Convex
• Database: Convex
• Integrations: Stripe, Shopify, QuickBooks, Xero, Square, Plaid
• Architecture: Separated concern environments, Microservices

• 5+ years of experience as a Full-stack or Backend-heavy Engineer.
• You’ve built and worked on end-to-end saas, AI, fintech platforms convering all areas of the system
• AI-First Mindset: You live the 10/80/10 principle (10% paper/brainstorming, 80% AI generation, 10% human refinement).
• Problem Solver: You don’t just write code; you solve hard problems with creative human input.
• Fast Shipper: You thrive on seeing your code in production quickly and aren’t precious about “perfection” over “progress.”
• Team Player: You understand the impact of others relying on you and value proactive communication/syncing.
• Detail-Oriented: You think ahead about the impact of small mistakes in financial data environments.

• Finance/Accounting Background: Prior experience with ERPs, bookkeeping systems, or fintech startups.
• Big Data Experience: Experience handling large-scale transaction data and microservices architecture.
• UI/UX Design: An eye for clean, functional design for financial dashboards.

Martell Media Talent Pool

PLEASE NOTE: ALL APPLICATIONS WITHOUT VIDEO WILL BE AUTOMATICALLY REJECTED

Location: Kelowna, BC (In-Studio)

Benefits: Health Coverage · Dental Coverage · Unlimited Paid Time Off · Real Impact · Team Culture That Actually Feels Like One

About Us

At Martell Media, we’re on a mission to inspire people to become the best versions of themselves and share their transformations with the world.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.

At the heart of everything we do:

1️⃣ Be the example…growth mindset.

2️⃣ Build the people…we build people, the people build the business.

3️⃣ Simple scales…we scale with simplicity, not complexity.

🎥 Why you shouldn't work here – Radical transparency from our CEO

About This Talent Pool

This is not your typical “apply and wait” post.

This is our 24/7 Open Door to top talent.

We’re always on the lookout for ambitious, purpose-driven people who want to be part of something bigger, even if we don’t have a current opening that fits just yet.

If you see yourself thriving inside a high-growth, fast-paced company like Martell Media, drop your hat in the ring. When a role opens that matches your strengths, you'll be the first to hear from us.

Departments You Could Join

- Revenue

Revenue Setter · Revenue Closer · Head of Revenue

You turn interest into income. You love high performance, are driven by KPIs, and live for results. Whether it's sell-by-chat or scaling a sales process, you close with clarity and serve with heart.

- Finance

Accounting · Controller · Bookkeeper · VP/CFO

You’re a numbers person with business instincts. You love building systems, analyzing data, and giving leadership the clarity they need to scale responsibly and efficiently.

- Events

Production · Logistics · Client Experience

You make unforgettable experiences happen. Whether it’s in-person retreats or large-scale workshops, you turn details into magic and operations into emotional connection.

- Marketing

Creative Director · Head of Video · Head of Word · Copywriter · Content Writer · Video Editor · Designer

You’re obsessed with growth. Whether it's writing scroll-stopping copy, building high-converting funnels, or creating brand campaigns that break the internet: you get people to act.

- Operations & Special Projects

Generalists · Integrators · Chiefs of Staff · Executive Assistant

You’re the glue. You see what’s needed, before it’s needed. You turn ideas into action, chaos into process, and projects into results. You bring structured calm and execution muscle to everything you touch.

You Might Be a Fit If You…

• Thrive in fast-paced, in-person teams
• Are deeply mission-driven, this isn’t “just a job” for you
• Are coachable, adaptable, and want to grow fast
• Take radical ownership over your numbers, projects, and outcomes
• Care about performance and people
• Have strong communication skills: written, spoken, and in-between
• Believe in the power of fitness, mindset, and entrepreneurship

Why Kelowna? Why Now?

People move here for the views. They stay for the vibe. Kelowna offers:

• A thriving entrepreneurial ecosystem
• World-class outdoor activities at your doorstep
• Great schools, arts, and a vibrant, welcoming community
• Lakeside patios, mountain trails, craft coffee, and yes amazing wine