Mark43
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
Mark43 is seeking an Integration Analyst to join our Global Services team. This role will be critical to the success and scalability of our customer deployments across the country. The Mark43 Integration Analyst is passionate about implementing the next generation of law enforcement technologies.
You will work on a customer-facing team to assist with the implementation of technical services for public safety agencies. Public safety has a complex technical ecosystem, and you will play a key role in analyzing our customers’ technical landscapes, processes, and policies in order to recommend services, such as interfaces that create efficiencies for Mark43 and its customers. You will work closely with multiple stakeholders, including customers, third-party vendors, and Mark43 engineering teams, to ensure timely delivery of services that bring value to our customers.
This role requires sharp attention to detail, strong organizational skills, an interest in working directly with customers, and a knack for supporting law enforcement users with revolutionary software. Members of our current team have backgrounds in consulting, technical project management, and experience with large SaaS deployment projects.
What you can expect to work on:
- Assist key stakeholders, such as customers, third-party vendors, and Mark43 engineering teams, through the different stages of technical implementation, including requirements gathering, solutioning, documentation, mapping, configuration, and user acceptance testing.
- Track technical project schedules with stakeholders, help identify schedule risks, and support Implementation Managers with mitigation strategies.
- Configure, schedule, and maintain containerized software across a multi-cloud environment.
- Update external-facing technical documentation to educate stakeholders on Mark43 technical solutions.
- Work towards a worthwhile mission with a team of friendly and intelligent coworkers.
What we expect from you:
- 1-3 years' experience in an Integration Analyst, Implementation Specialist, Technical Analyst, Technical Project Management, or IT support role at a growing company.
- Passion for supporting law enforcement, first responders, and other government agencies.
- Experience in a customer-facing role, preferably in project management, training, customer support, and/or feedback collection.
- Strong organizational skills and ability to multitask.
- Excellent written and oral communication skills.
- Ability to work independently and towards a deadline with minimal oversight.
- Ownership over your own work and a commitment to every part of a task, from big picture to small details.
- An attitude that is self-motivated, humble, detail-oriented, and committed to quality.
- Knowledge of API Integrations, XML, JSON, and Kubernetes.
- Knowledge of SQL.
- Strong troubleshooting skills, the ability to read technical logs.
- Basic understanding of Linux systems.
What you can expect from us:
- Real opportunity for career growth in an environment where your achievements will be celebrated.
- Building mission-critical and socially responsible software to enable first responders to better serve their communities.
- Constant collaboration with numerous Mark43 teams, including Customer Success, Technical Support, Product, and Engineering.
- A team that respects and embraces your ideas and expertise.
- Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain.
- A workplace dedicated to supporting and bettering public safety and government agencies.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
We are looking for a Support Specialist to join our product-aligned Support teams. In this role you’ll be on the front lines of customer support—owning cases end-to-end for an assigned product, responding by phone, email, and translating product knowledge into clear solutions for customers. Qualified candidates will have strong interpersonal skills, a patient communication style, and a practical, methodical approach to troubleshooting.
What You’ll Do
If you were part of our team, here are some things you would have done last week:
- Provided excellent customer support by phone, email, keeping responses within internal SLA targets.
- Troubleshot and attempted to reproduce customer issues using product UIs and basic diagnostic tools.
- Escalate technically complex cases to the Technical Lead with clear reproduction steps and required logs.
- Filed and tracked Jira cases for Engineering when appropriate and followed up on escalation progress.
- Assisted with acceptance testing for new features and supplied feedback from real customers.
- Maintained accurate, single-source case notes and updated knowledge base articles or runbooks for routine fixes.
- Covered PagerDuty Tiered shifts by participating in on-call rotations per team schedule.
- Collaborated with teammates in Slack support channels to coordinate coverage and share troubleshooting tips.
What You’ll Need
We’re looking for a Support Specialist with a minimum of 1–2 years of professional experience in software or technical support. Candidates who excel in this role typically have:
- Humble, open, and curious approach to learning.
- Strong written and verbal communication skills, with a patient, clear style for customer interactions.
- Basic troubleshooting skills and a methodical approach to reproducing and documenting issues.
- Working knowledge of issue tracking systems (Jira and/or Salesforce preferred).
- Familiarity or willingness to learn Salesforce, Slack, PagerDuty, and common monitoring tools.
- Proficiency in Microsoft Office.
- Working knowledge of Windows and macOS environments.
- Interest in GovTech and public-safety software and a willingness to empathize with users who may operate in high-stakes contexts.
- Ability to work independently and handle multiple cases with attention to detail.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with technology that improves the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We are looking for a Senior Events Manager to join our team. You will play a pivotal role in planning, executing, and overseeing our most strategic national and corporate events. Your responsibilities will include developing our corporate event strategy, managing the event budget, coordinating logistics, and ensuring an exceptional experience for all event attendees.
What You’ll Do
• Develop and execute a comprehensive corporate event strategy aligned with organizational goals. Leverage both in-person and virtual formats to maximize reach.
• Manage end-to-end event logistics, including venue selection, vendor coordination, and participant registration. Oversee event setup, teardown, and on-site operations.
• Create and manage event budgets, ensuring cost-effective execution. Monitor expenses, negotiate contracts, and track financial performance.
• Serve as the main point of contact for internal teams, external partners, and event participants.
• Collaborate with cross-functional teams to ensure seamless event delivery.
• Curate engaging event experiences for various audiences including clients, employees, partners, and more.
• Maintain high standards for event quality, paying attention to details and attendee satisfaction. Identify potential risks and develop contingency plans.
• Continuously evaluate and improve event processes. Conduct post-event assessments to measure success and gather feedback. Use insights to enhance future events.
What You’ll Need
• Bachelor's degree in marketing, or a related field.
• 8-10 years of prior marketing and event management experience.
• Strong organizational and project management skills.
• Excellent communication and negotiation abilities.
• Creative problem-solving and adaptability.
• Experience managing webinars/virtual events using Microsoft Teams and other event platforms, ensuring that they are seamlessly delivered.
• The ability to create and maintain analytics/metrics reports on campaign engagement, effectiveness, and business impact. Experience with Salesforce and Hubspot, or similar CRM and marketing automation tools.
• Detail-oriented with the ability to manage and prioritize multiple deadline-driven projects.
• Able to work well individually and as part of a collaborative team in a fast-paced, customer-centric environment.
People who thrive on our team also tend to share the following characteristics:
• Supportive team player. You thrive in a team environment where you help others do their best work.
• An obsession with details. Your attitude towards your work is that no task is too small or unimportant.
• Success oriented. You are motivated by delivering multiple successful events that make an impact for Mark43.
• Responsive communicator. You are open to change and communicate clearly even when you’re balancing several projects.
• Comfortable working autonomously. You can manage your time effectively.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team.
We are looking for a Manager of Revenue Accounting to join our Finance & Accounting team as an individual contributor. This role sits at the center of our quote-to-cash architecture and serves as the financial owner of the revenue across our operational systems. You will combine deep technical accounting expertise with strong business systems judgment to ensure complex SaaS and Professional Services arrangements are structured, allocated, billed, and recognized accurately at scale.
Role Summary
This role will oversee the revenue recognition process across SaaS and Professional Services, ensuring the data flowing from Salesforce to NetSuite is complete, accurate, and audit ready. You will be the person who can interpret ASC 606 and work across Mark43’s stakeholders, including Revenue Operations, Deals Desk, Professional Services, and FP&A.
The ideal candidate has a rare blend of technical revenue and financial systems expertise. You are equally comfortable writing a revenue memo, reviewing SSP methodology, applying fair value allocation concepts, driving system automations and process improvements, forecasting revenue and collections, and providing tactical advice to Revenue Operations and Deals Desk on the financial and systems impact of upstream changes to the sales process.
What You’ll Do
Technical Accounting
- Own the technical revenue accounting framework for multi-element customer arrangements, with deep application of ASC 606 across SaaS , Professional Services, renewals, expansions, modifications, credits, and bundled deals.
- Determine performance obligations and ensure contracts are evaluated appropriately for distinct goods and services, timing of recognition, and allocation across arrangements.
- Lead the company’s approach to Standalone Selling Price (SSP) and allocation methodologies, including relative fair value allocation concepts used in practice to support consistent and defensible revenue treatment.
- Oversee automated revenue recognition schedules in NetSuite Advanced Revenue Management (ARM) and ensure revenue is triggered correctly based on subscription terms, billing events, project milestones, and time-based or delivery-based criteria.
- Review non-standard deals and partner with Finance, Revenue Operations, Deals Desk, Legal, and Professional Services to ensure new commercial constructs can be accounted for cleanly before they go live.
- Support month-end and quarter-end close for revenue, deferred revenue, and related reconciliations, with a strong focus on completeness, accuracy, and exception management.
- Maintain clear documentation of revenue policies, system logic, key judgments, and control points to support audits, internal controls, and scaling readiness.
Systems Governance
- Own data integrity and reconciliation processes across Salesforce Revenue Cloud Advanced, NetSuite ARM, SuiteBilling, SuiteProjects, and Celigo integrations.
- Identify gaps in system design, controls, or master data and drive fixes that reduce manual work, increase auditability, and improve the reliability of automated revenue outcomes.
- Build and maintain exception reporting, reconciliation dashboards, and control checks that surface mismatches before they impact the close or forecasting processes.
- Serve as a thought partner on future-state systems design, including how contract structures, billing models, and implementation workflows should evolve as the company scales.
Stakeholder Collaboration
- Partner closely with FP&A to provide high-fidelity inputs for cash flow forecasting and revenue planning, including data used in Pigment models.
- Collaborate with Professional Services to ensure project delivery milestones, resource tracking, and time-entry behavior support accurate billing and revenue recognition.
- Work with Revenue Operations to validate that quote, asset, subscription, and amendment data is created in a way that supports downstream accounting treatment.
- Translate technical accounting requirements into actionable business systems requirements, partnering with integration owners to implement durable solutions.
- Support external auditors and internal stakeholders with revenue analyses, system walkthroughs, policy documentation, and evidence tied to complex arrangements.
- Communicate clearly with technical and non-technical stakeholders, helping teams understand not just what broke, but why it matters and how to prevent it in the future.
What You’ll Need
We’re looking for a Technical Revenue Manager with significant experience spanning both revenue accounting and business systems in a SaaS environment. In practice, that usually means 6+ years of experience in technical accounting, ERP administration, or a closely related function. This level of experience is important because the role requires independent judgment across contract interpretation, systems design, close support, and cross-functional decision-making.
Candidates who stand out in this role will bring:
- Deep technical mastery of ASC 606, especially for multi-element arrangements involving SaaS subscriptions and Professional Services.
- Strong command of SSP, allocation methodologies, and fair value allocation concepts in a recurring revenue business.
- Advanced NetSuite experience, including hands-on work with Advanced Revenue Management (ARM), SuiteBilling, and SuiteProjects.
- Experience working with Salesforce Revenue Cloud Advanced (RCA) and understanding how commercial objects, assets, and amendments flow into finance systems.
- Experience owning reconciliations between source system data and accounting outcomes, especially where automation, integrations, and multiple systems are involved.
- Strong analytical skills and comfort working directly in system records, reports, saved searches, and integration outputs to isolate root causes.
- Experience partnering with FP&A to support forecasting, preferably including cash flow and revenue planning models in Pigment or similar platforms.
- Strong communication skills and the ability to influence stakeholders across Finance, Revenue Operations, Deals Desk, and Professional Services
- CPA is required
- Experience in a high-growth B2B SaaS company is strongly preferred.
People who thrive in this role also tend to share the following characteristics:
- Humble, open, and curious. You ask good questions, challenge assumptions thoughtfully, and stay eager to learn.
- Systems-minded and hands-on. You enjoy understanding how data moves and are comfortable getting into the details to solve problems.
- Detail-oriented and disciplined. You know that revenue accuracy depends on getting the small things right.
- Collaborative and pragmatic. You build trust across teams and know how to balance technical correctness with operational reality.
Location
Our team is based in New York City and we follow a hybrid model, with team members working from the office 2–3 days per week. We support flexible work within that structure and believe in high trust, high transparency collaboration.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
The Mark43 law enforcement platform delivers mission-critical services to agencies across the country. When our systems are unavailable, real-world safety is impacted. As a Platform Engineer, you will take ownership of critical platform capabilities that ensure our systems are reliable, scalable, and equally important: enable engineers to build, deploy, and operate software with speed and confidence.
In this role, you will operate at the intersection of platform engineering and developer experience (DevEx). You will design and evolve internal platforms as products, reducing friction across the software development lifecycle while maintaining strong standards for reliability, security, and compliance.
While this role includes opportunities to work on observability systems, prior experience in observability platforms is not required - we value engineers who can learn quickly and apply strong platform fundamentals.
You’ll use tools like Terraform, Kubernetes, Helm, ArgoCD, and DataDog to build scalable platform primitives and improve developer workflows across the organization.
What you’ll work on
- Owning and evolving Mark43's internal developer platform, focusing on reliability, scalability, and developer productivity
- Building self-service platform capabilities (Infrastructure-as-Code modules, GitOps workflows, golden paths, and onboarding templates)
- Improving developer experience (DevEx) by reducing friction in local development, CI/CD pipelines, deployments, and debugging workflows
- Designing and optimizing pipeline-as-code systems to improve build performance, reliability, and feedback cycles
- Driving adoption of GitOps and Infrastructure as Code best practices across the organization
- Leading initiatives to improve operational excellence, including system reliability, resilience, and incident response
- Partnering closely with Product, Engineering, and Security teams to align platform capabilities with business needs
- Owning and delivering large, cross-team platform initiatives that shape how engineers build and operate software at MARK43
- Participating in a shared on-call rotation to support critical infrastructure
What we expect from you
- 5+ years of experience in Platform Engineering, DevOps, and/or Developer Experience
- Strong experience with AWS and cloud-native architectures
- Deep experience with Kubernetes and containerized systems
- Strong experience with Infrastructure as Code (Terraform) and GitOps (e.g., ArgoCD)
- Experience building and optimizing CI/CD systems and pipeline-as-code workflows
- Demonstrated ability to improve developer experience and platform usability at scale.
- Strong systems thinking, including tradeoffs between reliability, cost, and developer velocity
- Understanding of security and compliance best practices in cloud environments
What sets you apart
- You take ownership of complex platform problems, from design through adoption
- You build platforms and abstractions that are adopted across engineering teams
- You proactively identify gaps in developer workflows and drive improvements
- You influence technical direction beyond your immediate team
- You balance developer velocity, reliability, and operational excellence
- You treat internal platforms as products, with a focus on usability and impact
Preferred Qualifications
- Familiarity with defining SLOs, alerting strategies, instrumentation best practices
- Experience with developer platforms and modern build systems
- Experience improving local development environments (e.g., devcontainers, Docker workflows, Tilt/Skaffold)
- Exposure to FinOps practices and cost optimization
- Experience integrating AI/LLM capabilities into developer workflows, such as:
- AI-assisted debugging or incident triage
- Automated incident summaries or developer assistants
- Knowledge of compliance and data governance requirements in regulated environments
What you can expect from us
- A team that values your ideas, ownership, and technical leadership
- The opportunity to build mission-critical software that directly impacts public safety
- Career growth in an environment that recognizes and rewards impact
- A highly collaborative culture across Platform, Product, Engineering, Security, and Technical Services
Location
Our team is distributed across the United States, with offices in New York, Boston, and Manchester, UK. We are a remote-friendly company and support candidates working from approved states.
Compensation
We believe in equal pay for equal work and transparency in compensation. Total compensation for this role is market competitive, including a base salary range of $140,000–$170,000, plus bonus, equity, and a comprehensive benefits package.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
Mark43 is seeking an enthusiastic and people-focused Engineering Manager to lead development for our suite of public safety software. As an Engineering Manager, you’ll lead a team of 3-7 engineers building new features and maintaining happy customers. Our engineers will thrive and grow when supported by an inspiring, empathetic, and technically adept people manager. You will be responsible for ensuring your team meets commitments and deadlines, as well as personally helping engineers level up and become stronger contributors.
Our ideal candidate is passionate about helping their team grow as software engineers and measuring success. We will trust you to balance speed of execution with quality and technical debt, to build a product that delights our users. We also expect equal levels of enthusiasm for recruiting and solving challenging technical problems with your team.
What you can expect to work on:
- Coaching and developing your direct reports to improve both technical and non-technical skills
- Advocating on your team’s behalf to manage their collective workload and work-life balance, while still maintaining high standards of work and respecting deadlines
- Working closely with our Engineering Director and VP to set longer term strategic direction for your team and our product suite
- Driving execution for your team by owning planning, prioritization, and delivery, while continuously removing obstacles and improving how work gets done.
- Owning your team’s outcomes end-to-end. When plans break, priorities shift, or production issues arise, you
don’t wait for permission to act. You lean in, help unblock the team, and ensure the right
thing gets done
What we expect from you:
- A strong desire to help others succeed: we hope you LOVE being a people manager and you are most fulfilled by supporting the growth and efficacy of the team you lead
- A record of leveling up your reports and providing individuals with meaningful opportunities to flourish in their role
- While this is a people-first role, we value managers who are willing to roll up their sleeves, when necessary, whether that means contributing technically, helping debug a tough issue, or stepping in during critical moments
- Experience with hiring, including sourcing candidates, interviewing candidates, participating in conferences and events, and onboarding for new employees
- A solid track record of delivering projects and collaborating with leaders across the organization: including Engineering, Product, Design, and Operations
- Previous experience as a software engineer and up to date knowledge of modern software languages, frameworks, and developer tools
- 2+ years in a software engineering management position, with experience managing at least 4 direct reports
What you can expect from us:
- Constant collaboration with numerous Mark43 teams, including design, product management, QA, and customer success
- Building mission critical and socially responsible software to enable first responders to better serve their communities
- A team that respects and embraces your ideas and expertise
- Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain
- A workplace dedicated to supporting and bettering public safety and government agencies
- Leadership and career growth opportunities which could set you on a path toward future founder roles in your career
We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $170,000-$200,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, and paid time off. Please be aware that a candidates experience level and geographic location will be used to determine a competitive base salary. The higher end of this range is applicable to experienced candidates in the New York metro and Bay Area.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Talent Community
Share this job
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Apply here to send your resume to our Talent Community. If we think your experience is a strong match for our of our current or future openings, we will reach out to you!
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43