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Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
Mark43 is seeking an Integration Analyst to join our Global Services team. This role will be critical to the success and scalability of our customer deployments across the country. The Mark43 Integration Analyst is passionate about implementing the next generation of law enforcement technologies.
You will work on a customer-facing team to assist with the implementation of technical services for public safety agencies. Public safety has a complex technical ecosystem, and you will play a key role in analyzing our customers’ technical landscapes, processes, and policies in order to recommend services, such as interfaces that create efficiencies for Mark43 and its customers. You will work closely with multiple stakeholders, including customers, third-party vendors, and Mark43 engineering teams, to ensure timely delivery of services that bring value to our customers.
This role requires sharp attention to detail, strong organizational skills, an interest in working directly with customers, and a knack for supporting law enforcement users with revolutionary software. Members of our current team have backgrounds in consulting, technical project management, and experience with large SaaS deployment projects.
What you can expect to work on:
What we expect from you:
What you can expect from us:
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
We are looking for a Support Specialist to join our product-aligned Support teams. In this role you’ll be on the front lines of customer support—owning cases end-to-end for an assigned product, responding by phone, email, and translating product knowledge into clear solutions for customers. Qualified candidates will have strong interpersonal skills, a patient communication style, and a practical, methodical approach to troubleshooting.
What You’ll Do
If you were part of our team, here are some things you would have done last week:
What You’ll Need
We’re looking for a Support Specialist with a minimum of 1–2 years of professional experience in software or technical support. Candidates who excel in this role typically have:
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
We are looking for a QA Lead to join our team. In this role, you will guide and support a team of Service Quality Engineers, helping them grow while ensuring the quality and reliability of Mark43’s products. You will partner closely with Engineering and cross-functional teams to define how we test, validate, and continuously improve our RMS and CAD platforms.
This role is an opportunity to shape how service quality is delivered at scale. You will create the frameworks, tooling, and training that enable your team to consistently deliver high-quality outcomes, while also mentoring team members as they develop their technical and professional skills.
If you were part of our team, here are some things you would have done last week:
Developed and refined testing scripts and quality rubrics used to validate RMS and CAD functionality
Partnered with Engineering to review defects, clarify expected behavior, and ensure timely resolution of issues
Guided Service Quality Engineers through test execution, helping them interpret results and improve their approach
Created and delivered training materials to strengthen team capabilities across manual and automated testing
Translated technical documentation into actionable test scenarios that validate system performance across web, mobile, and API layers
We’re looking for a QA Team Lead with 4 to 5 years of experience executing test scenarios, evaluating results, and working closely with Engineering teams to resolve issues. This experience is critical because the role requires both hands-on testing expertise and the ability to guide others in producing high-quality, reliable outcomes.
In addition, you should have at least 2 years of experience developing test scenarios using modern testing tools across web and mobile applications, as well as API endpoints. This ensures you can build scalable and effective testing frameworks that support a growing product suite.
People who thrive on our team also tend to share the following characteristics:
Strong coaching instincts, with the ability to mentor and support team members without formal people management responsibilities
Clear and effective communication skills, with the ability to collaborate across technical and non-technical teams
Comfort working with technical documentation and translating it into both automated and manual test scenarios
Humble, open, and curious, with a desire to continuously improve both systems and team practices
Our team is remote-friendly across the United States. This role requires U.S. citizenship and the ability to pass background checks for federal agencies. Some travel may be required based on customer or project needs.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
We are looking for a Junior Technical Writer to join our Education & Enablement team in Manchester. You will play a key role in translating complex product functionality and workflows into clear, accurate, and accessible documentation for both customers and internal teams. This role is critical to ensuring that our Help Center, release communications, and knowledge resources are easy to understand, up-to-date, and aligned with how our products evolve.
What You’ll Do
If you were part of our team, here are some things you would have done last week:
What You’ll Need
We’re looking for a Junior Technical Writer with 0–2 years of professional experience in technical writing or product documentation, or equivalent experience developing content for software products. This level of experience is important because the role requires the ability to quickly learn new systems, understand technical concepts, and produce clear, structured documentation with guidance from cross-functional partners.
People who thrive on our team also tend to share the following characteristics:
Our team is based in the United Kingdom, and we are a hybrid-friendly organisation. You will collaborate closely with global teams while supporting UK-focused products and customers.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and the governments that serve them with technology that improves safety and quality of life for all. We build powerful, scalable and elegant software that sets a new standard for the tools relied upon by police, emergency services and other public safety organisations. Our users are diverse, and we are committed to welcoming a broad range of perspectives, experiences and ways of thinking within our team.
We are seeking a highly skilled and empathetic Analyst with a strong background in customer service and data analysis. This role is well suited to someone who is comfortable working with both technical and non-technical audiences, and who enjoys providing clear, practical guidance and support. Over time, this role will require working from our Manchester office or a customer site at least three days per week.
Due to the nature of our work with UK public sector organisations, this role is subject to security vetting. Mark43 will sponsor and manage the vetting process, and employment is contingent on the successful candidate obtaining and maintaining NPPV3 clearance.
Collaborate closely with public safety professionals, developing a strong understanding of their operational needs and translating them into effective technical solutions.
Provide expert support and guidance to customers, helping them get the most value from our products and services.
Deliver a high standard of customer service, supporting non-technical users through complex processes with patience and clarity.
Build and maintain data analytics dashboards and reports that support public safety operations and decision-making.
Deliver training sessions and workshops for public safety personnel to improve confidence and capability in using our technology.
Act as a senior point of contact between customers and internal technical teams, ensuring clear communication and strong working relationships.
Gather and analyse customer feedback to help shape ongoing improvements to our products and services.
Work with management to identify opportunities for process improvement and innovation.
Stay informed about developments in public safety technology and data analytics.
Contribute to longer-term thinking around public safety data management and analytics.
The ability to communicate clearly and confidently with public safety professionals.
Strong listening skills and an ability to guide non-technical audiences through technical topics.
Excellent organisational skills, with the ability to manage customer needs, internal requests and deadlines effectively.
Strong interpersonal skills and a collaborative working style.
3 to 5 years of experience in a business analyst or data analyst role.
Experience leading projects and supporting or mentoring more junior team members.
Humble, open and curious. You take initiative and address potential issues before they become problems.
Passionate and motivated. You care deeply about improving public safety outcomes and take pride in delivering high-quality work.
A relationship builder. You work effectively with customers, partners and internal teams to achieve shared goals.
Positive and supportive. You bring energy and empathy to your work and are committed to providing an excellent experience for our customers.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools on which first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team.
We’re looking for a Data Migration Engineer (ETL Developer) to join our team. You’ll be at the heart of the customer transition experience, designing and executing complex data migrations that enable agencies to adopt Mark43’s systems with confidence. You’ll work across internal teams and with external partners to help deliver clean, meaningful, and high-quality data into Mark43 products.
This role is a great fit for someone who thrives on solving complex puzzles, is energized by working with public safety data, and enjoys balancing technical depth with customer-facing collaboration.
If you were part of our team last week, you would have:
We’re looking for a data migration engineer with 2+ years of experience in ETL development or SQL-based data engineering roles. You should have a comprehensive understanding of data migration processes and be comfortable owning projects from discovery through delivery. Your attention to detail and ability to navigate ambiguity will be key to success.
People who thrive on our team also tend to share the following traits:
Qualifications:
We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $80,000 - $100,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k with a company match. Please note that the higher end of this range will be reserved for candidates with appropriate experience who reside in high cost of labor locations.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
If you’re excited about joining the Mark43 team, but don't see that perfect role listed, we'd love to hear from you through this application! If your background matches an opportunity with us, we will happily get in touch.
A note to consider before applying: There are many open positions on our careers page and new roles are posted frequently. We encourage you to check back often. If any of those seem like a good fit, your best bet is to apply directly to the position!
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
Ready to apply?
Apply to Mark43
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