About the Job:

As a Staff Engineer on LaunchDarkly's Experimentation team, you'll build the platform that helps engineering teams make data-driven decisions with confidence. Our Experimentation product enables customers to run A/B tests, measure the impact of feature changes, and optimize experiences — integrated with a feature management platform that processes trillions of evaluations daily.

This role sits at the intersection of data science and platform engineering. You'll design the statistical engine, warehouse-native analysis pipelines, and adaptive experimentation systems (including contextual bandits) that power our customers' most important decisions. We want someone who brings genuine depth in applied statistics and ML — as fluent in statistical validity as in system architecture.

You'll also architect warehouse-agnostic features that run analysis directly inside customers' data warehouses (Snowflake, Databricks, Redshift, BigQuery) — modular computation layers that abstract across warehouse environments while maintaining statistical correctness.

Deep technical experience, a scientific mindset, and the ability to influence product and technical direction are critical. You'll lead by example: setting the bar for rigor, mentoring teammates, and owning systems end to end, including on-call.

Responsibilities:

• Build the experimentation statistical engine — hypothesis testing, sequential analysis, variance reduction (CUPED, Winsorization), power analysis. Ensure statistical correctness across all experiment types.

• Design warehouse-native experimentation that runs analysis inside customer warehouses (Snowflake, Databricks, Redshift, BigQuery). Build modular, warehouse-agnostic abstractions for rapid new backend support.

• Lead adaptive experimentation — contextual bandit systems, Bayesian optimization, automated allocation beyond simple A/B tests.

• Drive the platform roadmap with product, design, and data science. Shape what we build, not just how.

• Collaborate cross-functionally with Warehouse Integrations, SDK, Platform, and Data Science teams.

• Mentor engineers and raise the team's bar for statistical rigor and system design.

• Own operational excellence — monitoring, observability, incident response, on-call. Robust telemetry and alerting.

Qualifications:

• 10+ years building large-scale experimentation platforms, statistical analysis systems, or data-intensive backend services.

• Applied-statistics knowledge: hypothesis testing, sequential analysis, variance reduction (CUPED), power analysis, experiment design. Comfortable with frequentist vs. Bayesian trade-offs.

• Experience with adaptive experimentation ML — contextual bandits, Thompson sampling, Bayesian optimization, or RL-based allocation.

• Track record designing warehouse-agnostic systems across Snowflake, Databricks, Redshift, BigQuery, or similar.

• Expertise in Go, Python, or similar for backend services and statistical computation.

• Experience with event-driven architectures, data pipelines, and large-scale data processing.

• Cloud environments (AWS, GCP) with infrastructure-as-code.

• Technical leadership: setting direction, breaking down complex problems, influencing across teams.

• Ability to translate statistical concepts for product and engineering audiences.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. 

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Note: This is an onsite role that takes place in our Oakland office 5 days a week.

About the Job:

LaunchDarkly is hiring a Senior IT Support Engineer to own and evolve how IT support operates at scale. This role combines hands-on support with responsibility for designing, improving, and automating the systems that power employee support.

Design and improve IT support operations for the Oakland hub, with a focus on scalability, automation, and consistency, while also driving improvements that impact the broader global support model. This role is expected to identify inefficiencies, reduce manual work, and implement scalable solutions using automation and AI.

Success in this role means not only resolving issues, but fundamentally improving how support is delivered across the company.

Responsibilities:

• Own a defined set of end-to-end IT support operations within the Oakland hub, ensuring a reliable and high-quality in-office technology experience

• Resolve complex employee issues across endpoints, SaaS tools, identity systems, and workplace technology

• Design and improve onboarding, offboarding, and device lifecycle systems to reduce manual effort and increase consistency

• Identify patterns in support demand and lead initiatives to eliminate recurring issues through AI, automation, tooling, or system changes

• Lead the adoption of AI and automation in IT support, implementing solutions that improve response quality, reduce ticket volume, and expand self-service

• Define and improve support workflows, triage models, and documentation standards to increase team efficiency and scalability

• Act as a key contributor to the global support model, improving cross-regional handoffs and consistency of service

• Partner with Security, People, and Workplace teams to ensure IT systems are secure, compliant, and aligned with company needs

• Maintain and evolve knowledge base content to enable employees and IT teammates to resolve issues independently

• Use support metrics and trends to identify gaps and drive continuous improvement

About You:

You are an experienced IT engineer who is motivated by improving systems, not just resolving tickets. You look for patterns in support work, identify what is not working, and take action to fix it.

You are comfortable operating in environments where not everything is defined. You can assess current workflows, prioritize what matters most, and implement changes that make support more scalable and consistent.

You have experience reducing manual work through automation, scripting, or tooling, and you are interested in applying AI to improve how support is delivered. You are not satisfied maintaining inefficient processes and are willing to challenge existing tools or approaches when better solutions exist.

You work effectively both independently and with others. You take ownership of problems, but you also collaborate to improve how the team operates as a whole, including sharing context, improving documentation, and contributing to more consistent practices.

You are motivated by moving a team from reactive support toward a more proactive, systems-driven approach, where fewer issues repeat and employees can resolve more on their own.

Qualifications:

• 8+ years of experience in IT support or end user support in a SaaS or high-growth/large scale environment

• Experience owning and improving support processes or operational domains, not just executing within them

• Demonstrated experience driving automation or workflow improvements (scripting, tooling, or platform-based automation)

• Experience applying AI tools to improve support workflows, such as ticket triage, knowledge generation, or employee self-service

• Ability to analyze support patterns and translate them into scalable solutions

• Ability to operate independently, prioritize effectively, and make decisions with incomplete information

• Ability to communicate clearly through documentation, process design, and cross-functional collaboration

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. 

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

About the Job:

LaunchDarkly is looking for an experienced Full Stack Engineer to play a key role in shaping the future of software delivery on the Guarded Releases team. We have multiple full-stack openings on this team, ranging from early-career to mid-level roles. In a world where agents are delivering code faster and more reliably, releasing safely is no longer optional infrastructure; it’s a competitive advantage. The Guarded Releases team is focused on making every release safer, faster, and more reliable. Our mission is to redefine how software is released: automating release processes, measuring the real-time impact of feature rollouts, and simplifying debugging when things go wrong. From automated release pipelines to metrics monitoring, error tracking, and fully automated rollbacks, our work ensures every code change is measured, and the entire release process from rollout to issue mitigation is managed for maximum efficiency and reliability. 

We are solving critical challenges in modern software delivery: reducing the time it takes to detect regressions, automating responses to minimize risk, and eliminating manual effort. We extensively use the products we build, allowing us to create our own ideal release process while shaping the developer experience for teams across the industry.

If you’re interested in building the systems that help software teams ship safely at scale, we’d love to work with you.  

Responsibilities:

• Collaborate seamlessly with cross-functional partners (product, design, data science, and engineering) to architect and advance our observability products. Leverage your broad experience to facilitate strategic discussions that align technical solutions with business goals, ensuring the delivery of scalable and effective features.

• Drive comprehensive end-to-end feature development, taking full ownership from proof of concept through to delivery. Ensure that each feature provides robust observability into system behavior and customer usage patterns post-launch, applying a deep understanding of both technical and user experience considerations to optimize feature performance and reliability.

• Proactively identify opportunities for product and user experience improvements, leveraging data insights and feedback to propose innovative, well-reasoned solutions. Lead the implementation of these enhancements, balancing user needs, business goals, and technical feasibility, ensuring each change drives meaningful improvements in engagement and performance.

• Actively lead and contribute to code reviews, spec reviews, and architecture design, ensuring alignment with best practices, long-term scalability, and maintainability. Your experience will drive thorough and thoughtful evaluation of solutions, while providing constructive feedback that elevates the quality of the codebase.

• Stay at the forefront of development trends, experimentation, and data-driven product evolution, bringing deep expertise to suggest and implement forward-thinking improvements in tools, processes, and methodologies. Your proactive involvement in continuous learning and improvement will help ensure the team remains competitive and cutting-edge in its approach to building user-focused products.

Qualifications:

• 3-5+ years of professional software engineering experience, with a track record of shipping production-quality full-stack features

• Proficiency across the full stack—comfortable in TypeScript/React on the frontend and Go (or similar) on the backend

• Experience building data-focused products such as experimentation platforms, analytics dashboards, or large-scale data visualizations.

• Proficient in designing, implementing, and maintaining RESTful APIs

• Experience working directly with customers and understanding how their work impacts business goals

• Strong sense of ownership and accountability for delivering impactful solutions

• Proven ability to work closely and collaborate with cross functional partners, like product, design, and data scientists.

• Demonstrated ability to write clean, well-documented, and testable code with a focus on maintainability and extensibility.

• Strong understanding of observability and monitoring tools and practices.

• Excellent communication, collaboration, and interpersonal skills

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. 

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

About the Job:

LaunchDarkly is looking for an experienced Frontend Engineer to play a key role in shaping the future of software delivery on the AI Configs team. As a Frontend Engineer on LaunchDarkly’s AI Configs team, you'll build critical interfaces that customers interact with on a daily basis that enable customer to evaluate, release, monitor, and iterate on their agents in production.

LaunchDarkly’s AI Configs team is on a mission to manage the complete software development lifecycle for agents, from configuring to benchmarking to observing and beyond. This team has a huge opportunity ahead of it; we're growing fast and we need your help writing the next chapter in our story.

If you’re interested in building the systems that help software teams ship agents safely at scale, we’d love to work with you.

Responsibilities:

• Collaborate seamlessly with cross-functional partners (product, design, data science, and engineering) to architect and advance our observability products. Leverage your broad experience to facilitate strategic discussions that align technical solutions with business goals, ensuring the delivery of scalable and effective features.

• Drive comprehensive end-to-end feature development, taking full ownership from proof of concept through to delivery. Ensure that each feature provides robust observability into system behavior and customer usage patterns post-launch, applying a deep understanding of both technical and user experience considerations to optimize feature performance and reliability.

• Proactively identify opportunities for product and user experience improvements, leveraging data insights and feedback to propose innovative, well-reasoned solutions. Lead the implementation of these enhancements, balancing user needs, business goals, and technical feasibility, ensuring each change drives meaningful improvements in engagement and performance.

• Provide expert mentorship and support to teammates, guiding them through complex challenges and fostering a collaborative, high-performance environment. Your deep expertise will help accelerate their growth, elevate team standards, and enhance overall productivity and technical excellence.

• Actively lead and contribute to code reviews, spec reviews, and architecture design, ensuring alignment with best practices, long-term scalability, and maintainability. Your experience will drive thorough and thoughtful evaluation of solutions, while providing constructive feedback that elevates the quality of the codebase.

• Play a key role in advancing engineering standards, tooling, and processes across the technology organization. By identifying areas for improvement and implementing process innovations, you will shape a more efficient and effective development environment, empowering teams to deliver high-quality features faster.

• Stay at the forefront of frontend development trends, experimentation, and data-driven product evolution, bringing deep expertise to suggest and implement forward-thinking improvements in tools, processes, and methodologies. Your proactive involvement in continuous learning and improvement will help ensure the team remains competitive and cutting-edge in its approach to building user-focused products.

Qualifications:

• 3+ years of software development experience with a focus on frontend development, or equivalent demonstrable skills and experience.

• Willingness to work 2 days per week in our Oakland, CA office for mentorship and learning purposes. 

• Proficiency with modern JavaScript libraries and tooling, such as React.

• Experience building data-focused products such as experimentation platforms, analytics dashboards, or large-scale data visualizations.

• Experience working directly with customers and understands how their work impacts business goals

• Strong sense of ownership and accountability for delivering impactful solutions

• Proven ability to work closely and collaborate with cross functional partners, like product, design, and data scientists.

• Demonstrated ability to write clean, well-documented, and testable code with a focus on maintainability and extensibility.

• Strong understanding of observability and monitoring tools and practices.

• Excellent communication, collaboration, and interpersonal skills.

• A proactive and self-directed approach to work.

• Experience in a fast-paced, dynamic environment.

• Experience working with distributed teams.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. 

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

About the Job:

LaunchDarkly is looking for an experienced Staff Engineer to play a key role in shaping the future of software delivery at LaunchDarkly at the intersection of Releases and Observability on the Guardian team. In a world where agents are delivering code faster and more reliably, releasing safely is no longer optional infrastructure; it’s a competitive advantage. The Guardian team is focused on making every release safer, faster, and more reliable. Our mission is to redefine how software is released: automating release processes, measuring the real-time impact of feature rollouts, and simplifying debugging when things go wrong. From automated release pipelines to metrics monitoring, error tracking, and fully automated rollbacks, our work ensures every code change is measured, and the entire release process from rollout to issue mitigation is managed for maximum efficiency and reliability. 

We are solving critical challenges in modern software delivery: reducing the time it takes to detect regressions, automating responses to minimize risk, and eliminating manual effort. We extensively use the products we build, allowing us to create our own ideal release process while shaping the developer experience for teams across the industry.

If you’re interested in building the systems that help software teams ship safely at scale, we’d love to work with you.

Responsibilities:

• Prototyping / 0-to-1 innovation, lead the exploration and prototyping of new product concepts at the intersection of feature flags and observability, from integrations to new implementations. You'll operate with high autonomy to identify opportunities, rapidly validate ideas through proof of concepts, and define the technical direction for net-new product areas that expand Guardian's value.

• Observability domain expertise and thought leadership, bring deep domain expertise in observability systems and apply it to reimagine how engineering teams understand the real-time impact of software changes. You'll serve as the team's resident expert on the evolving observability landscape, translating industry trends and customer pain points into concrete product prototypes that differentiate Guardian in the market.

• Collaborate seamlessly with cross-functional partners (product, design, data science, and engineering) to architect and advance our observability products. Leverage your broad experience to facilitate strategic discussions that align technical solutions with business goals, ensuring the delivery of scalable and effective features.

• Stay at the forefront of development trends, observability, and data-driven product evolution, bringing deep expertise to suggest and implement forward-thinking improvements in tools, processes, and methodologies. Your proactive involvement in continuous learning and improvement will help ensure the team remains competitive and cutting-edge in its approach to building user-focused products.

• Proactively identify opportunities for product and user experience improvements, leveraging data insights and feedback to propose innovative, well-reasoned solutions. Lead the implementation of these enhancements, balancing user needs, business goals, and technical feasibility, ensuring each change drives meaningful improvements in engagement and performance.

Qualifications:

• 12+ years of professional software engineering experience, with a track record of shipping production-quality full-stack features

• Experience with observability systems, statistical analysis pipelines, and event-based metrics infrastructure.

• Strong architectural understanding of data platforms, backend services, and cloud-native infrastructure.

• Experience leading 0-to-1 product development, taking ambiguous problem spaces from exploration through proof of concept to validated direction.

• Deep familiarity with the observability ecosystem (APM, distributed tracing, OpenTelemetry, error tracking) and an informed perspective on where it's heading.

• Demonstrated ability to work autonomously with minimal direction, comfortable defining what to build, not just how to build it.

• Excellent communication, collaboration, and interpersonal skills

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. 

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

About the Job:

As an SDK Engineer on LaunchDarkly’s AI Configs team, you'll build the primary touchpoint that our customers interact with on a daily basis. You’ll drive the development of the SDK that enables customers to control, monitor, and optimize their GenAI functionality. You’ll primarily work in Python and Typescript, but you’ll also be exposed to other languages in LaunchDarkly’s stack. When working on our SDKs, you’ll contribute to much more than thin client wrappers. Our SDKs are feature-rich agents with strong emphases on performance, concurrency, and resiliency – all while following idiomatic practices for their tech stack.

LaunchDarkly’s AI Configs team is on a mission to manage the complete software development lifecycle for GenAI features, from configuring to benchmarking to observing and beyond. This team has a huge opportunity ahead of it; we're growing fast and we need your help writing the next chapter in our story.

Responsibilities:

• Contribute to the development of our open-source AI SDKs, including implementing new features and keeping up-to-date with the latest development practices

• Collaborate with our engineering and product teams to drive the implementation and release of major features

• Drive key improvements to key developer experience touch points within the SDK

• Actively maintain our open-source repositories

• Identify areas of improvement and advocate for best practices

• Have an active voice in shaping both technology and product decisions

Qualifications:

• Demonstrable experience building libraries and packages used by other developers

• 5+ years experience with Python and Typescript

• Experience working with AI SDKs such as the OpenAI and Vercel AI SDKs

• Strong computer science fundamentals

• Committed to working in a communicative, collaborative environment

• Self‐starter and problem solver, willing to solve difficult problems and work independently when necessary

• Strong testing background: experience building unit, integration, load tests, and benchmarks

• Experience writing production-ready code with emphasis on quality and maintainability

• Experience contributing to open-source software

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. 

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

About the Job:

We are looking for a talented individual to join the Core Data Science team at LaunchDarkly – a small but mighty team responsible for core methodology within our product line. 

Our remit includes:

1. Ensuring the statistical rigor and validity of our products

2. Developing new techniques to bring value to our users

3. Advocating for technically-sophisticated personas in our product development process

4. Raising the bar for data-driven decision making within our products

Many of the products at LaunchDarkly are inherently statistical – experimentation and release guardian especially. The value of these products is fundamentally tied to their statistical characteristics. Therefore, the work of the Core DS team is critical to ensuring that our users get the most out of these features.

What you’ll do as a member of Core DS

Broadly, you’ll work cross-functionally with all areas of the team from engineering, design, and product.

Your core partners are the engineering team. You’ll be expected to do basic research on how features should be designed to satisfy certain statistical guarantees or performance expectations, create reference implementations or advise engineers on implementation details for production features, and occasionally get your hands dirty with production code.

You will also be an extremely valuable resource to our design and product teams. You can expect to be involved in most product decisions to help size and scope projects with a technical bent, and frequently contribute to design discussions when a technical eye is needed.

Finally, you’ll hold the torch for making data accessible and useful for everyone on the team. You’ll help create and tweak team metrics, pull and refine the queries for computing those metrics, and steward the processes and tooling for surfacing those to the team so that we everyone can be more data-driven.

Responsibilities:

1. Ensuring the statistical rigor and validity of our products

2. Developing new techniques to bring value to our users

3. Advocating for technically-sophisticated personas in our product development process

4. Raising the bar for data-driven decision making within our products

Qualifications:

• Experience: 3+ years in industry

• Technical Expertise: Masters or PhD in Statistics or a related field, or 3+ years experience specifically in online experimentation

• Communication: Excellent written and verbal communication skills. Ability to clearly articulate technical ideas and trade-offs to both technical and non-technical audiences.

• Bias for Action: A pragmatic and iterative approach to engineering that emphasizes incremental progress and continuous delivery.

Pay:

Target pay ranges based on Geographic Zones* for Level 2:

• Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $121,800 - $167,530**
• Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $109,700 - $150,810**
• Zone 3: All other US locations - $103,600 - $142,450**

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. 

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

About the Job:

LaunchDarkly is hiring a Chief of Staff to partner closely with the CEO and Executive Leadership Team (ELT) as the company continues to scale. This is a senior, individual contributor role for a strategic operator and trusted advisor who thrives at the intersection of strategy, execution, communication, and data.

As Chief of Staff, you’ll help translate company strategy into action, shape executive-level planning and decision-making, and ensure leadership discussions are grounded in clear insights and high-quality materials. You’ll operate with significant autonomy, exercise wide latitude in how work gets done, and act as a thought partner to senior leaders across the organization.

This role is ideal for someone with deep experience navigating complex, cross-functional environments and a strong executive presence who is excited to have broad influence without people management responsibilities.

Responsibilities:

Strategic Leadership & Cross-Functional Execution

• Partner with the CEO to drive company-wide strategic initiatives from conception through execution.
• Help align the Executive Leadership Team and broader organization around priorities, tradeoffs, and outcomes.
• Proactively identify risks, dependencies, and gaps across critical initiatives and surface insights to leadership.
• Act as connective tissue across executives and teams to ensure strategy translates into coordinated action.

Operating Cadence & Company Planning

• Shape and support LaunchDarkly’s operating rhythm, including quarterly business reviews and leadership planning processes.
• Design and evolve planning frameworks that enable effective executive decision-making.
• Support annual and long-range planning cycles, synthesizing inputs and highlighting strategic implications.

Executive & Company Communications

• Lead the preparation and refinement of executive-level materials, including Board meeting materials, ELT presentations, and All-Company communications.
• Ensure executive content is clear, concise, decision-oriented, and aligned with company strategy.

Data, Insights & Analysis

• Partner on executive dashboards and reporting, ensuring metrics are accurate, consistent, and actionable.
• Analyze and understand data to inform strategic decisions and evaluate proposed initiatives.
• Translate analysis into clear recommendations for senior leadership audiences.

Executive Meetings & Offsites

• Design agendas and content for executive meetings and off-sites with a focus on alignment and outcomes.
• Capture key decisions, clarify next steps, and support follow-through across the organization.

Qualifications:

• Typically requires a minimum of 15 years of related experience, preferably in senior-level roles involving strategy, operations, consulting, finance, product operations, or executive advisory work.
• Demonstrated success partnering closely with executive leaders and influencing at the highest levels of an organization.
• Exceptional written and verbal communication skills, with the ability to distill complexity into clear, compelling narratives.
• Strong analytical capabilities and comfort working with SaaS metrics and executive-level data.
• Ability to manage multiple, high-impact workstreams with sound judgment and prioritization.
• High degree of discretion, integrity, and emotional intelligence.

Pay:

Target pay ranges in the San Francisco/Bay Area for Level 6: 

• $240,000 - $330,000**
• Inclusive of 10% Bonus Target

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. 

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.