About the Role 

Kaseya is seeking a seasoned Director of Technical Program Management (TPM) to lead strategic, cross-functional technical initiatives that accelerate innovation across it’s product lines. This leader will drive alignment between engineering, product, security, operations, customer success, and go-to-market teams, ensuring predictable and high-quality delivery across a complex, fast-growing, global organization. 

This role is ideal for someone who thrives in high-scale SaaS environments, understands enterprise IT operations and MSP workflows, and can bring operational rigor to multi-product, multi-team technology programs. 

Key Responsibilities 

Technical Program Leadership 

• Own end-to-end delivery of large-scale, multi-quarter programs spanning cyber security, IT automation, cyber resilience, and platform modernization. 
• Define program scope, technical dependencies, timelines, and execution frameworks in coordination with engineering and architecture teams. 
• Drive governance, program dashboards, OKRs, and reporting mechanisms that create transparency for executives and global teams. 

Cross-Functional Alignment 

• Work closely with Product Management to translate business priorities into executable technical plans aligned to Kaseya’s product roadmap. 
• Partner with Engineering leaders to define scalable architectures, standardized delivery workflows, and cross-product integration strategies. 
• Collaborate with Security, Cloud Ops, Compliance, and Support teams to ensure releases are secure, reliable, compliant, and ready for customer adoption. 
• Coordinate with M&A integration teams to rapidly align newly acquired products into Kaseya’s platform ecosystem. 

Team Leadership & Development 

• Lead, grow, and mentor a team of Technical Program Managers across global offices, building a culture focused on execution excellence, accountability, and operational rigor. 
• Establish TPM best practices, tools, templates, and communication models that scale across a distributed engineering environment. 
• Coach TPMs on technical depth, stakeholder management, and program orchestration skills. 

Operational Excellence 

• Introduce and enforce delivery processes that improve predictability, quality, speed, and cross-team collaboration. 
• Identify risks, bottlenecks, and systemic issues, driving proactive mitigation strategies and long-term improvements. 
• Champion process automation, release readiness, and continuous improvement across Kaseya’s engineering organization. 

Executive Communication 

• Provide crisp, data-driven program updates to C-level executives, including risks, decisions needed, and impact to roadmap commitments. 
• Drive cross-functional decision-making with clarity, urgency, and business-oriented thinking. 

Required Qualifications 

• 15+ years experience leading technical programs, engineering initiatives, or enterprise product implementations. 
• 10+ years managing technical or program teams in fast-paced software development environments. 
• Demonstrated success delivering complex, distributed software programs across multiple teams and geographies. 
• Excellent communication and negotiation skills, with the ability to influence senior leaders and align diverse teams. 

Preferred Qualifications 

• Strong background in SaaS, cybersecurity, enterprise IT systems, or MSP-focused platforms. 

Compensation:

• Base = $210,000 - $245,000

Job Summary

The Executive Assistant serves as a critical partner to a C-level executive, enabling focus on top priorities, improving organizational alignment, and driving operational excellence. This role requires a proactive, high-judgment professional who can manage both day-to-day executive support and higher-level coordination with discretion and precision. The ideal candidate thrives in a fast-paced environment and brings strong business judgment, communication skills, and the ability to anticipate needs before they arise.

Roles & Responsibilities

• Manage complex and rapidly changing executive calendars, travel arrangements, and meeting logistics with a high degree of accuracy, foresight, and attention to detail.
• Optimize the executive’s time by prioritizing high-value activities, resolving scheduling conflicts, and proactively identifying opportunities to improve focus and efficiency.
• Prepare high-quality briefing materials, pre-reads, and other supporting documents for executive meetings, reviews, and external engagements.
• Drive the cadence of leadership meetings and business reviews by coordinating agendas, capturing outcomes, and tracking follow-up actions to ensure accountability and momentum.
• Draft, edit, and refine executive communications for internal and external audiences, ensuring clarity, professionalism, and alignment with executive priorities.
• Partner cross-functionally to surface critical updates, risks, and dependencies, while maintaining strong alignment across teams and stakeholders.
• Serve as an extension of the executive by representing priorities with professionalism, discretion, and sound judgment, while supporting strategic initiatives through coordinated execution and follow-through.

Required Qualifications

• 7+ years of experience supporting senior executives in fast-paced, high-growth, or global organizations.
• 3+ years of experience managing complex executive calendars, travel, and meeting logistics for C-level or equivalent senior leaders.
• Proven experience preparing executive-ready materials, communications, or briefing documents for leadership meetings and external engagements.
• Demonstrated ability to manage multiple priorities simultaneously while maintaining a high level of organization, accuracy, and discretion.
• Strong written and verbal communication skills, with experience drafting clear, concise, and professional content for executive audiences.

Preferred Qualifications

• Experience supporting a C-level executive in a high-growth or highly dynamic business environment.
• Demonstrated success partnering cross-functionally with senior leaders, internal teams, customers, or external stakeholders.
• Experience coordinating leadership meetings, business reviews, or strategic initiatives and tracking action items through completion.
• Proven ability to exercise sound business judgment, anticipate executive needs, and navigate ambiguity with professionalism and diplomacy.
• Proficiency with productivity and collaboration tools, including Microsoft Office, Zoom, and related business systems.
• Experience operating effectively under pressure, adapting quickly to shifting priorities, and solving problems proactively.

The base salary range for this job is USD $130,000 – $150,000 / yr. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, and abilities.

At Kaseya, certain roles are eligible for benefits and additional rewards, including annual bonus and equity, allocated based on individual impact. Certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan.

Job Summary

The Staff Product Manager, Kaseya Intelligence and Platform, is a senior individual contributor role responsible for shaping the long-term vision, strategy, and execution of foundational platform capabilities across Kaseya. This role sits at the intersection of product strategy, technical architecture, and cross-functional influence, driving high-impact outcomes across multiple product lines. The position is critical to enabling Kaseya’s strategic transformation through unified data, API, and AI platform capabilities that unlock new revenue streams, strengthen competitive differentiation, and improve operational scale.

Roles & Responsibilities

• Define the long-term product vision and strategy for foundational platform capabilities, including business and operational insights, AI agents, conversational assistants, unified customer data, and API models.
• Lead product strategy for platform investments by evaluating build-versus-buy decisions across core components such as data lake/lakehouse infrastructure, streaming systems, ML platforms, and analytics engines.
• Establish and drive data governance frameworks that support rapid innovation while ensuring compliance with GDPR, CCPA, and evolving global privacy requirements.
• Own the AI/ML product strategy across the platform, prioritizing investments in areas such as predictive maintenance, threat detection, operational automation, and customer insights.
• Partner closely with data science and engineering leadership to translate technical model capabilities into differentiated product features with clear customer value for MSPs and internal IT teams.
• Serve as the primary platform product management liaison to multiple Kaseya product lines, aligning stakeholder needs, influencing adjacent roadmaps, and ensuring consistency in data, telemetry, and integration standards.
• Mentor junior product managers, define best practices for platform product management, and represent the Intelligence platform in executive forums through clear narratives that connect platform investments to business outcomes.

Required Qualifications

• 5+ years of product management experience, including at least 5 years working on identity, data platforms, AI/ML products, or developer/runtime platforms at scale.
• 3+ years of experience defining and executing platform strategy in a complex, multi-product B2B environment, including cross-functional roadmap ownership across multiple teams or products.
• 3+ years of experience productizing AI/ML capabilities that solve complex data challenges, including launching features such as autonomous agents, predictive insights, or intelligent categorization into production.
• Demonstrated success leading cross-functional alignment across 3+ stakeholder groups or business units without direct authority, including driving consensus on shared platform priorities, standards, or roadmaps.
• 2+ years of hands-on experience working with modern data architectures, including at least three of the following: data lakehouse platforms, streaming technologies such as Kafka or Kinesis, feature stores, ML Ops, or API-first platform design.

 Preferred Qualifications

• Familiarity with modern data architectures, including data lakehouse patterns, streaming technologies such as Kafka or Kinesis, feature stores, ML Ops, and API-first platform design.
• Experience with data privacy and compliance requirements, including GDPR and CCPA, embedded within product and engineering processes.
• Familiarity with MSP business models, IT management workflows, or cybersecurity environments.
• Experience partnering closely with data science, engineering, and executive leadership to bring platform capabilities to market at scale.
• Demonstrated success mentoring junior product managers and helping define strong platform product management practices within an organization.
• Exceptional communication and strategic thinking skills, including the ability to write clear strategy documents, present to executive audiences, and lead structured decision-making processes.

The base salary range for this job is USD $180,000 – $200,000 / yr. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, and abilities.

At Kaseya, certain roles are eligible for benefits and additional rewards, including annual bonus and equity, allocated based on individual impact. Certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan.

Job Summary

The Staff Product Manager, Kaseya platform, is a senior-level individual contributor who operates at the intersection of product strategy, technical architecture, and organizational influence.

This role defines the vision and direction for Kaseya’s most critical platform capabilities, with a core focus on unified identity and entitlement fulfilment across a fragmented product portfolio. The position drives cross-functional outcomes that unlock new revenue opportunities, improve access control and personalization, and strengthen Kaseya’s competitive differentiation at scale.

Role & Responsibilities

• Define the long-term product vision and strategy for foundational platform capabilities, including identity, entitlement fulfilment, data integration, and standardization across Kaseya’s M&A portfolio
• Own the product strategy for Kaseya’s unified identity layer, ensuring customer, account, and user identity are resolved, unified, and maintained as a single authoritative source of truth
• Define and drive the entitlement fulfilment model for purchased products, tiers, and add-ons to support accurate provisioning, enforcement, access control, and monetization
• Partner with billing, licensing, and commerce teams to connect customer purchases with product access across the Kaseya platform
• Act as the primary platform PM liaison to product lines, aligning stakeholders, influencing adjacent roadmaps, and ensuring architectural consistency across teams
• Establish data standards, APIs, and scalable role-based and attribute-based access models that support MSP tenant hierarchies and enterprise IT structures
• Define the platform’s north star metric and end-to-end measurement framework, and lead quarterly business reviews that make progress, gaps, and business impact visible to senior leadership
• Mentor junior PMs, elevate platform product management practices, and represent the platform in executive forums with clear narratives tied to business outcomes

Required Qualifications

• 5+ years of product management experience in identity, entitlement management, fulfilment engines, data platforms, developer platforms, or runtime platforms at scale
• 5+ years of experience defining and driving platform strategy in complex, multi-product B2B environments
• 5+ years of experience working with modern architectures and partnering across business and technical teams to deliver platform capabilities
• 5+ years of experience leading cross-functional alignment and influencing product, engineering, and business stakeholders without direct authority

Preferred Qualifications

• Experience working in environments shaped by mergers and acquisitions, fragmented product portfolios, and technical debt
• Familiarity with MSP business models, IT management workflows, or cybersecurity
• Experience defining identity resolution, entitlement systems, access control models, or platform APIs across multiple products
• Track record of connecting platform investments to measurable business outcomes such as revenue enablement, reduced leakage, or improved customer experience
• Experience mentoring product managers and helping define best practices for platform product management within an organization
• Exceptional communication and strategic thinking skills, including the ability to write clear strategy documents, present to executive leadership, and lead structured decision-making

The base salary range for this job is $180,000 - $200,000 / yr. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, and abilities.

At Kaseya, certain roles are eligible for benefits and additional rewards, including annual bonus and equity, allocated based on individual impact. Certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan.