Job Summary

The Staff Product Manager, Kaseya platform, is a senior-level individual contributor who operates at the intersection of product strategy, technical architecture, and organizational influence.

This role defines the vision and direction for Kaseya’s most critical platform capabilities, with a core focus on unified identity and entitlement fulfilment across a fragmented product portfolio. The position drives cross-functional outcomes that unlock new revenue opportunities, improve access control and personalization, and strengthen Kaseya’s competitive differentiation at scale.

Role & Responsibilities

• Define the long-term product vision and strategy for foundational platform capabilities, including identity, entitlement fulfilment, data integration, and standardization across Kaseya’s M&A portfolio
• Own the product strategy for Kaseya’s unified identity layer, ensuring customer, account, and user identity are resolved, unified, and maintained as a single authoritative source of truth
• Define and drive the entitlement fulfilment model for purchased products, tiers, and add-ons to support accurate provisioning, enforcement, access control, and monetization
• Partner with billing, licensing, and commerce teams to connect customer purchases with product access across the Kaseya platform
• Act as the primary platform PM liaison to product lines, aligning stakeholders, influencing adjacent roadmaps, and ensuring architectural consistency across teams
• Establish data standards, APIs, and scalable role-based and attribute-based access models that support MSP tenant hierarchies and enterprise IT structures
• Define the platform’s north star metric and end-to-end measurement framework, and lead quarterly business reviews that make progress, gaps, and business impact visible to senior leadership
• Mentor junior PMs, elevate platform product management practices, and represent the platform in executive forums with clear narratives tied to business outcomes

Required Qualifications

• 5+ years of product management experience in identity, entitlement management, fulfilment engines, data platforms, developer platforms, or runtime platforms at scale
• 5+ years of experience defining and driving platform strategy in complex, multi-product B2B environments
• 5+ years of experience working with modern architectures and partnering across business and technical teams to deliver platform capabilities
• 5+ years of experience leading cross-functional alignment and influencing product, engineering, and business stakeholders without direct authority

Preferred Qualifications

• Experience working in environments shaped by mergers and acquisitions, fragmented product portfolios, and technical debt
• Familiarity with MSP business models, IT management workflows, or cybersecurity
• Experience defining identity resolution, entitlement systems, access control models, or platform APIs across multiple products
• Track record of connecting platform investments to measurable business outcomes such as revenue enablement, reduced leakage, or improved customer experience
• Experience mentoring product managers and helping define best practices for platform product management within an organization
• Exceptional communication and strategic thinking skills, including the ability to write clear strategy documents, present to executive leadership, and lead structured decision-making

The base salary range for this job is $180,000 - $200,000 / yr. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, and abilities.

At Kaseya, certain roles are eligible for benefits and additional rewards, including annual bonus and equity, allocated based on individual impact. Certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan.

Kaseya is seeking a Director of Product Management to lead strategy, roadmap, and execution for our Business Continuity and Disaster Recovery (BCDR) portfolio. This leader will drive product vision and outcomes across backup, disaster recovery, and ransomware-resilient continuity solutions that help MSPs and IT teams protect critical workloads and recover fast.

You’ll partner closely with Engineering, Design, Security, Operations, Support, Marketing, and Sales to deliver reliable, scalable, and commercially successful BCDR products. This is a high-impact role shaping a mission-critical product line used by thousands of managed service providers and their customers globally.

Responsibilities

Define and drive the product line strategy and evangelize the product vision to customers, partners, employees, and investors.

Ensure that the roadmap aligns with the overall product and company vision. Be an expert on the domain, the market, and the trends. Evangelize the vision constantly so all stakeholders are aligned, have context, and understand where we are going.

Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process. 

Own requirements, specifications, and release plans. Demonstrate a customer-driven mindset by participating frequently in customer conversations and ensuring ongoing customer feedback and validation

Be the voice of your product line. Inspire the Sales, Customer Success and Professional Services teams with your vision, market knowledge, and executional abilities. Act as a domain and product expert at customer interactions, both face to face and online

Recruit and retain “A” players and inspire your team with genuine enthusiasm and passion

Lead financial planning & analysis on activities such as investment cases, bookings targets, margin analysis, and monitoring the health of the product line. Develop KPIs including north star metric, usage and growth metrics, and quality benchmarks to measure and track product performance and success

Collaborate cross-functionally with engineering and user experience teams to define and develop best-in-class product experiences

Skills/Experience

Equivalent of 5+ years of product management or similar experience in enterprise software, cloud computing, internet technology, SaaS, or a related field.

Leadership - proven ability to set a vision, excite, and lead cross-functional technology teams and broader stakeholders.

Proven experience bringing enterprise software products (locally deployed/SaaS/PaaS) to market.

Experience with Agile development methodologies including at least three years of experience with a variant of Agile (lean, kanban, etc.).

Strong organizational, written, and oral communication skills.

Strong technical skills and business acumen - proven ability to execute on the spectrum of technical challenges through to go-to-market and business strategies.

Preferred qualifications

BA/BS in Computer Science or related technical field or equivalent practical experience.

Customer references - line of business or IT leaders who can recommend your work from previous experience as your customer.