The Casualty Account Executive will be responsible for servicing a growing book of business within the Jencap East Region Casualty practice. 

Supports the effort to build relationships with clients and maintain a high level of responsiveness. 

This position will work full time in our New York office in Midtown. 

Responsibilities: 
• Compares coverages & policy language for placement of new & renewal business
• Underwrites new business & existing renewals to determine carrier acceptability & competitive pricing
• Review submissions & provide decisions on which markets to access for various types of coverage, rates & prepares quotes
• Prepares complex insurance submissions for brokerage markets
• Develops new & existing agent/client relationships with both formally and informally to gather feedback
• Attends company events which host our carriers to strengthen our rapport

Requirements:
• Prior experience supporting Casualty Brokerage Practice and/or Retail Agency experience.

• One to Three years of experience in Brokerage or Binding Practice is preferred.

• Professional negotiation, interpersonal, written, & verbal communication skills
• Ability to effectively prioritize & multi-task with a sense of urgency
• Demonstrate proper judgement & decision-making skills
• Capable of marketing, quoting, & binding of all Commercial Lines Risks
• Strong Organizational & Time Management Skills

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. 

The Associate Underwriter is responsible for the underwriting of a book of business, utilizing sound judgment and discretion as well as relying on underwriting policies and guidelines, rating, rules and insurance laws and regulations. Ensure delivery, follow-up and servicing requirements of all new business and renewal accounts. 

The Associate Underwriter will work a Hybrid Schedule in the Atlanta, GA Office. 

Responsibilities: 
•    Perform risk selection and analysis. Examine and evaluate documents such as application forms, inspections reports, financial reports, product brochures, company referral agreements, and other pertinent documents to determine the degree of risk, underwriting and market selection.
•    Day to day responsibility for reviewing customer web activity to spot trends positive and negative and addressing these trends immediately.
•    Accept, reject, classify, price and bind insurance risks within granted underwriting authority. Also broker/recommend to company underwriters beyond any authority grants. Prepare submissions for rating and handling by the support staff. 
•    Effectively market and negotiate with brokers and insurance companies on individual accounts. Effective and timely communication to pursue opportunities.
•    Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, present proposals, explain company underwriting policies and coverage offerings, as well as servicing existing accounts.
•    Address assigned workload within quality, productivity and service standards as established by the company/underwriting guidelines.
•    Appropriate and timely response to questions posed by brokers, clients, underwriters and other company personnel.
•    Visit brokers and/or company clients to enhance relationships and improve production opportunities up to and including attending trade conventions.
•    Secure company/agency production, retention, and growth goals.

Requirements
• Preferably 3+ years in E&S insurance
• Underwriting Binding, MGA, or Brokerage experience a plus

The Associate Underwriter reviews, markets and prices for new and renewal applications, endorsements, and related documents within company/agency granted authority. The Associate will support underwriters and agents to ensure delivery, follow-up and servicing requirements of all new business and renewal accounts.

This position will be an in-office role in our office in Red Bank, NJ. 

Responsibilities:

• Develop the ability to perform risk selection and analysis by examining and evaluating documents such as application forms, inspections reports, financial reports, product brochures, company referral agreements, and other pertinent documents to determine the degree of risk, underwriting and market selection.
• Build relationships with agents through in-house placement of new business.
• Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, as well as servicing existing accounts.
• Connect with carrier underwriters to assist in learning coverage, guidelines, and technology.
• Maintain renewal book of business/premium as required.
• Address assigned workload within quality, productivity and service standards as established by the company/underwriting guidelines.
• Appropriate and timely response to questions posed by brokers, clients, underwriters and other company personnel.
• Special projects as needed.

Requirements:

• Bachelor’s Degree preferred.
• 2-5 years of similar related job experience in the insurance industry.
• Functional knowledge of product offerings, insurance concepts, practices and procedures.
• Strong communication skills and drive for customer excellence.
• This role will be an In-Office position. 

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.  Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. 

This role provides administrative and operational support to the Claims Manager within the delegated authority claims function. This role is responsible for accurate claim setup, file organization, documentation, and deadline tracking. It also involves communication with third parties, and routine reporting to help ensure claims are managed efficiently and in alignment with internal standards and service level agreements (SLAs).

The Claims Assistant- Will work full time in our Red Bank, NJ Office.

Responsibilities:

• Open new claims in the claims management system; capture required loss and policy information; assign to independent adjusters as directed; and establish diaries and reporting timelines in accordance with Claims Manager direction and SLAs
• Assemble and maintain complete electronic claim files, ensuring key documents are indexed, stored, and retrievable for audits and internal/external requests
• Prepare and submit claim files and supporting documentation to third parties (e.g., coverage counsel, subrogation vendors, carriers, and other partners) as instructed
• Run and distribute routine reports (e.g., monthly claim bordereaux and status reports) and support ad hoc reporting requests from Claims and Underwriting
• Assist with payment processing by coordinating required approvals and accurately recording payment activity in applicable systems
• Process loss run requests for delegated authority accounts, ensuring accuracy and timely delivery to internal stakeholders and external partners
• For claims reported to carriers where Jencap does not hold delegated authority, complete claim entry, file documentation, and support coordination with the carrier and assigned adjusters
• Review and update claims procedures and desk guides as needed to support consistent workflows and compliance, as directed by the Claims Manager

Requirements

• 2-3 Years Prior Experience with Excel reporting, working in multiple systems and workstreams required. 
• Insurance knowledge strongly preferred but no required.
• Strong written and verbal communication skills, with the ability to interact professionally with internal partners and third parties
• This role requires a customer service mindset and responsiveness when supporting Underwriting, Claims, carriers, adjusters, and other external partners
• Proficiency in Microsoft Word and Excel, including the ability to format and maintain reports
• Strong attention to detail, organization, and follow-through; able to manage confidential information appropriately
• Self-motivated with the ability to work independently while collaborating effectively with the broader team
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. 

We are seeking motivated and detail-oriented Computer Science undergraduate students for our Summer Internship Program. This program provides hands-on experience working on real-world projects, exposure to modern technologies, and the opportunity to collaborate with experienced engineers, product teams, and business stakeholders.

Interns will contribute to meaningful initiatives that support application development, system integration, data processing, and automation across our platforms.

Key Responsibilities
Assist in designing, developing, and testing software applications
Support ongoing development of web-based and internal business applications
Work with APIs, databases, and data processing workflows
Participate in debugging, troubleshooting, and performance optimization
Collaborate with cross-functional teams (engineering, product, operations)
Contribute to documentation, technical specifications, and user guides
Attend team meetings, code reviews, and agile ceremonies
Support automation and process improvement initiatives

Qualifications
Currently pursuing a Bachelor’s degree in Computer Science or related field
Basic understanding of programming languages (e.g., Python, Java, C#, or JavaScript)
Familiarity with web technologies (HTML, CSS, REST APIs) is a plus
Understanding of databases (SQL or NoSQL) preferred
Strong problem-solving and analytical skills
Good communication and teamwork abilities
Eagerness to learn and adapt in a fast-paced environment
Preferred Skills (Nice to Have)
Experience with cloud platforms (Azure, AWS, or GCP)
Exposure to version control systems (Git)
Knowledge of Agile/Scrum methodologies
Interest in software architecture, integrations, or data engineering

What You Will Gain
Hands-on experience with real business applications and systems
Mentorship from experienced engineers and technology leaders
Exposure to end-to-end software development lifecycle
Opportunity to work on impactful projects used in production
Networking opportunities across teams and department

The Producer/New Business Underwriter role is focused on new business development within the P&C Binding vertical including marketing, managing and retaining a consistently growing book of business in keeping with agency and individual goals while building relationships with clients and maintaining a high level of responsive client service. 

The Producer/New Business Underwriter will work from our Houston, TX office.

Responsibilities: 

• Effectively develop and present proposals on a timely basis.
• Negotiate/execute new and renewal production and goals as established with management.
• Develop and pursue prospects through solicitation, referral, target marketing and industry affiliations.
• Secure information, recommendations for prospective accounts, present proposals and new accounts while adhering to prescribed policies and procedures and document electronic file accordingly.
• Efficiently coordinate, present and process new business on timely basis.
• Properly document all conversation and materials with insureds and/or carriers regarding exposures and coverages in the electronic file.
• Assist in resolving any coverage issues/questions, audits, endorsements, accounting, claims or marketing issues as needed.

Requirements: 

• Bachelor’s degree or equivalent industry experience
• 5 Plus years Underwriting, Broker, or Sr. Underwriting experience with multi line binding experience
• Experienced in Packaged & Monoline Polices; P&C, Transportation and Garage.
• Experience in developing new business and growing the book of business and territory
• Willingness to travel within territory 
• Maintain state-issued P&C license

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. 

At Jencap Insurance Services, we are driven to develop innovative and customized business solutions, offering ease of business with broad underwriting appetite, all the while backed by our tenured and highly skilled support teams. Combine that with product expertise, geographic knowledge, and deep market intelligence and you get the right policy every time, regardless of the coverage or complexity. 

The Renewal Underwriter will work on a hybrid schedule.

The Renewal Underwriter is integral to maintaining our high level of service and responsiveness on current accounts. Underwriter will work with agent, broker clients, and internal teams to underwrite profitable business consisting of renewal commercial P&C insurance within authority level.

Responsibilities: 

• Determine the acceptability, quality and profitability of existing business based on company underwriting guidelines and objectives within authority level
• Collect, maintain and analyze data in order to make informed underwriting decisions
• Manage assigned territory so that items such as renewals, endorsements, claim reviews and related transactions are completed accurately within accepted corporate time frames
• Treats all inquiries on a professional basis, providing timely, courteous and efficient customer service to agents, policyholders, team members and other departments
• Make recommendations to Senior Underwriter or Supervisor on selected risks beyond assigned authority level
• Address assigned workload within quality, productivity and service standards as established by the company underwriting guidelines
• Meet regularly with the broker/underwriting teams on strategy and follow-up
• Special projects as needed. 

Requirements:   

• Bachelor’s Degree or equivalent.
• Minimum of 3 years of work-related experience in P&C renewal underwriting process
• Participate in company organized, prescribed or designated insurance seminars and workshops on or off premises.
• Travel as needed. 

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. 

The Jencap Renewal Underwriter is integral to maintaining our high level of service and responsiveness on current accounts. The Underwriter will work with agent, broker clients, and internal teams to underwrite profitable business consisting of renewal commercial P&C insurance within authority level.

The Renewal Underwriter works a hybrid schedule in the Houston, TX Office.

• Determine the acceptability, quality and profitability of existing business based on company underwriting guidelines and objectives within authority level.
• Collect, maintain and analyze data in order to make informed underwriting decisions.
• Manage assigned territory so that items such as renewals, endorsements, claim reviews and related transactions are completed accurately within accepted corporate time frames.
• Treats all inquiries on a professional basis, providing timely, courteous and efficient customer service to agents, policyholders, team members and other departments
• Make recommendations to Senior Underwriter or Supervisor on selected risks beyond assigned authority level.
• Address assigned workload within quality, productivity and service standards as established by the company underwriting guidelines.
• Meet regularly with the broker/underwriting teams on strategy and follow-up.

Requirements:

• Bachelor’s Degree or equivalent.
• Minimum of 3 years of work-related experience in P&C renewal underwriting process
• Participate in company organized, prescribed or designated insurance seminars and workshops on or off premises.

This Associate Broker serves as an integral member of the Multi-Lines team, assisting senior brokerage and underwriting staff by marketing, managing, and retaining a consistently growing book of wholesale business.

Description: 

Manage broker book by reviewing, marketing, quoting and binding new and renewal business.
Provide support to senior staff members, as needed, in order to enable brokers to focus on client relationships and business development.
Act as liaison between clients and carriers in order to effectively meet the needs of all stakeholders.
Obtain all necessary underwriting support.
Provide post-binding service to clients, as needed, including loss history documentation, inspection reviews, and endorsement requests.
Deliver timely and accurate service to clients.
Solicit feedback from clients as to how we can continue provide value to their organization.

Knowledge, Skills and Abilities:

Degree in Business or related field with 1-2 years of insurance or related background
Understanding of insurance concepts, practices and procedures.
Strong knowledge of product offerings.
Ability to work both independently and part of a team.
Demonstrated knowledge of administrative procedures, including managing files, records and diaries.
Ability to present concepts in a clear and concise manner.
Good knowledge and familiarity with computers and applications.
Strong verbal and written communication skills.
Ability to follow instructions and adhere to prescribed routines and practices.
Good time management and organizational skills.
Maintain attention to detail.

Problem Solving:

Routine decision making and creative skills are required.
Analytical skills, including ability to identify and report problems or errors while working with significant amounts of detailed information.

This Associate Broker serves as an integral member of the Multi-Lines team, assisting senior brokerage and underwriting staff by marketing, managing, and retaining a consistently growing book of wholesale business.

Description: 

Manage broker book by reviewing, marketing, quoting and binding new and renewal business.
Provide support to senior staff members, as needed, in order to enable brokers to focus on client relationships and business development.
Act as liaison between clients and carriers in order to effectively meet the needs of all stakeholders.
Obtain all necessary underwriting support.
Provide post-binding service to clients, as needed, including loss history documentation, inspection reviews, and endorsement requests.
Deliver timely and accurate service to clients.
Solicit feedback from clients as to how we can continue provide value to their organization.

Knowledge, Skills and Abilities:

Degree in Business or related field with 1-2 years of insurance or related background
Understanding of insurance concepts, practices and procedures.
Strong knowledge of product offerings.
Ability to work both independently and part of a team.
Demonstrated knowledge of administrative procedures, including managing files, records and diaries.
Ability to present concepts in a clear and concise manner.
Good knowledge and familiarity with computers and applications.
Strong verbal and written communication skills.
Ability to follow instructions and adhere to prescribed routines and practices.
Good time management and organizational skills.
Maintain attention to detail.

Problem Solving:

Routine decision making and creative skills are required.
Analytical skills, including ability to identify and report problems or errors while working with significant amounts of detailed information.

The SR New Business Underwriter role is focused on new business development in P&C Binding including marketing, managing and retaining a consistently growing book of business in keeping with agency and individual goals while building relationships with clients and maintaining a high level of responsive client service. 

The Sr New Business Underwriter will work in the Atlanta, GA office. 

Responsibilities: 

• Effectively develop and present proposals on a timely basis.
• Negotiate/execute new and renewal production and goals as established with management.
• Develop and pursue prospects through solicitation, referral, target marketing and industry affiliations.
• Secure information, recommendations for prospective accounts, present proposals and new accounts while adhering to prescribed policies and procedures and document electronic file accordingly.
• Efficiently coordinate, present and process new business on timely basis.
• Properly document all conversation and materials with insureds and/or carriers regarding exposures and coverages in the electronic file.
• Assist in resolving any coverage issues/questions, audits, endorsements, accounting, claims or marketing issues as needed.

Requirements: 

• Bachelor’s degree or equivalent industry experience
• 5 Plus years Underwriting, Broker, or Sr. Underwriting experience with multi line binding experience
• Experienced in Packaged & Monoline Polices; P&C, Transportation and Garage.
• Experience in developing new business and growing the book of business and territory
• Willingness to travel within territory 
• Maintain state-issued P&C license

The Commercial Technical Assistant provides technical underwriting support for assigned accounts/agencies within the team as well as making individual underwriting decisions on referred accounts.

This role is an in-office position in the Red Bank, NJ office. 

Responsibilities: 

• Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, present proposals, explain company underwriting policies and coverage offerings, as well as servicing existing accounts.
• Assist marketing department, staff and other internal departments in resolving problems and questions. Assist in the development and implementation of new marketing strategies.
• Appropriate and timely response to questions posed by brokers, clients, underwriters and other company person
• Meet regularly with the broker/underwriting teams on strategy, tactics and follow-up.
• Rate policies, endorsements, etc. or review previously rated policies for proper rating. Knowledge of rating manuals and application of same.  
• Develop information for the processing of new or renewal policies, loss runs and knowledge of automated systems.
• Prepare quotations and proposals for broker client and assist underwriter by answering or fielding questions from broker clients and company personnel.
• Enter and/or research information in the company ImageWright system and apply this information in accordance with department workflow procedures.
• Request additional information from broker necessary for the proper processing of applications, endorsements, and cancellations including any underwriting related report from external sources. Perform routine follow-ups and referrals for same.
• Assist underwriters by handling broker’s verbal and written requests or comments concerning applications, endorsements, cancellations or etc.
• Assist underwriters by processing a preliminary evaluation of company loss experience for individual accounts.

Requirements:

• Bachelor’s Degree or equivalent.
• Minimum of 1-3 years of similar related job experience.
• Recommend employee pursue entry level insurance related courses which will enhance knowledge of insurance coverages to better enable employee to perform job functions and advance within the organization.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. 

The Underwriting Assistant will assist in the issuance of policies and documenting files in the policy operating system and support the underwriting team with correspondence, notes and documents.

This role is an in-office position in our Red Bank, NJ office. 

Responsibilities:

• Support retail agents in gathering information/documents using tasks/reminders and Outlook. 
• Inspection ordering, review and discrepancy/recommendation handling
• Processing cancellation and Reinstatement Notices
• Processing Pre-Audit Correspondence; Closed Even Audits and Premium Bearing Audits
• Claims reporting and confirmations
• Processing all endorsements
• Gradually learn the renewal quote process in development of underwriting skills for the future 

Requirements: 

• Bachelors Degree or Equivalent experience preferred or relevant experience. 
• Insurance background and/or experience preferred with emphasis on Commercial P&C experience. 
• Strong customer service skills to our internal and external customers. 
• Ability to multi-task and meet deadlines
• Ability to work as part of a team and uphold high service standards
• Familiar with Microsoft Outlook, Excel and Word and agency management systems

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. 

Join our Operations team as an Underwriting Operations Assistant, where you’ll help support Program Business and Commercial Lines by ensuring policy service work is completed accurately and on schedule. In this role, you’ll collaborate with agents, vendors, and internal partners to support policy transactions, required notices, reporting, and other underwriting service activities that keep the customer experience moving smoothly. 

The Underwriting Operations Assistant will work in the Red Bank, NJ location.

Responsibilities:

• Provide operational support for Program Business and Commercial Lines, ensuring accurate, timely policy service and administrative processing
• Coordinate with agents, third-party vendors, production teams, and internal partners to resolve service needs, answer questions, and support workflow execution
• Process policy transactions, including ordering inspections, issuing/processing policies and endorsements, and ordering audits as required
• Run routine reports and create ad hoc/custom reports to support underwriting, operational tracking, and service metrics
• Manage premium finance notices by reviewing Notices of Financed Premium, communicating cancellation notices, and verifying payments and eligibility for reinstatement requests
• Prepare and issue required policy notices in accordance with state regulations and company guidelines (e.g., Cancellation, Non-Renewal, Conditional Renewal)
• Process monthly commission statements for direct-bill business and follow up on exceptions as needed
• Perform quality checks and support audits to confirm work is complete, accurate, and processed within service timelines
• Partner with your manager and teammates to align priorities, maintain consistency, and deliver key operational commitments
• Deliver responsive customer service by coordinating deliverables and helping ensure adherence to underwriting guidelines and service standards
• Manage incoming and outgoing mail daily, distributing items to the appropriate parties and maintaining organized records
• Learn and apply underwriting workflows, systems, and service metrics for assigned lines of business and coverages
• Own your work by identifying issues early, working with agents and underwriting partners to resolve them, and escalating when appropriate

Requirements

• Minimum of 3 years prior experience in the Property and Casualty industry recommended – Experience in ConceptOne or other Agency Management System a plus
• Foundational knowledge of insurance coverages, procedures, and terminology
• Proficient with Microsoft Excel and Adobe
• Strong problem solving, math, and time management skills
• Excellent communication skills, both verbal and written
• Adaptive to learning multiple technology platforms
• Strong interpersonal skills to develop and maintain positive internal and external relationships

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.