HSPG
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THE ESSENTIALS |
THE BENEFITS: 25 holiday days per year; |
HSPG: A social impact real estate company
Our mission is simple: Building partnerships, creating homes, developing communities.
There is a critical lack of affordable housing across the UK, affecting the most vulnerable people in our community.
We build long-term partnerships with Local Authorities to acquire and manage demand-driven social and affordable housing across various tenures, as per the image below.
Across HSPG’s Living Sector platforms, we are actively acquiring 2,500 high-quality homes from national housebuilders and developers by the end of 2025. These properties are managed by our experienced team, grouped into portfolios, and funded by our institutional investment partners.
HSPG aims to positively impacts our residents’ lives, while providing long-term, sustainable returns for our investment partners.
Core Behaviours:
Core mission:
Your core mission is to build and protect the reputation, credibility and narrative of HSPG across the housing sector.
You will own how the business presents itself externally, ensuring our mission, expertise and partnerships are communicated clearly and consistently.
You position HSPG as a credible, thoughtful and trusted voice in affordable housing and social impact real estate, contributing thoughtfully to industry conversations around delivery, partnerships and impact.
You translate complex activity across the Group, acquisitions, partnerships, housing delivery and investment, into clear communications that strengthen relationships with investors, developers, Local Authorities and sector stakeholders.
You operate as a strategic communications partner to the SLT (Senior Leadership Team) while remaining hands-on in execution.
Your focus is positioning, credibility and engagement across the wider sector on behalf of the group.
This role is focused on reputation, narrative and sector credibility, rather than consumer marketing or digital acquisition campaigns.
Accountability
You are accountable for:
- Group marketing and communications strategy.
- External messaging and narrative.
- PR and media relationships.
- Thought leadership and sector positioning.
- Marketing materials across the Group.
- Marketing budget and allocation.
- Consumer marketing campaigns or digital lead gen strategies.
You are not accountable for:
- Shared ownership sales channels.
- Property listing portals or lead generation platforms.
- Sales conversion or transactional marketing.
Obsess: These points get you out of bed in the morning and keep you up at night! If you’re not obsessed with these, the role isn’t for you.
- Narrative clarity: ensuring HSPG’s mission and impact (why), strategy (what), and behaviours (how) are communicated simply and consistently.
- Sector credibility: ensuring HSPG is known and respected by developers, Local Authorities, institutional investors and housing partners.
- Meaningful engagement: connecting with stakeholders in the right forums, to get (and measure) the right results.
- Quality over distractions: focusing on communication that genuinely strengthens the platform’s reputation and commercial performance.
If you measure success purely in clicks or impressions, this role is not for you.
Excel: You are excellent at these areas: an expert.
- Strategic communications: translating complex housing and investment activity into simple, entertaining narratives.
- Content creation and ownership: producing high-quality written and visual materials across multiple channels.
- PR and media: securing and managing press opportunities that enhance credibility (working with our external agency, Faust).
- Hands-on execution: delivering work yourself rather than relying immediately on agencies or large teams (you are the first marketing hire – no team, no agency).
Specific experience:
- 10+ years’ experience in marketing, communications or public affairs.
- Evidenced track record of building a marketing or communications function.
- Excellent writing and communication capability, and strong ability to use AI for efficiencies.
- Experience operating within regulated or policy-influenced sectors such as housing, real estate, infrastructure or the public sector.
90-day wins
Early traction and strategic control.
- Full audit of existing marketing assets, communications channels and data.
- Clear marketing and communications roadmap agreed with MD.
- Consistent LinkedIn and comms cadence established across the Group.
- Streamline HSPG front-facing image on Linkedin, including team profiles.
- Improved quality, clarity and consisteny of investor materials and external messaging.
- Initial PR opportunities secured to support current transactions and announcements
12-month impact outcomes
Material impact and results within first 12 months.
- HSPG recognised as a credible and thoughtful voice within the affordable housing and institutional real estate sectors.
- Clear improvement in institutional and developer perception of the platform.
- Regular inbound conversations with developers, Local Authorities and sector partners.
- Consistent pipeline of thought leadership, articles, white papers (an exciting HSPG version of the ‘norm’!), commentary and sector participation.
- High-quality marketing infrastructure in place across website, content and communications.
- A clear communications function established that supports growth across PPHA, Seahorse and future platforms.
Ready to apply?
Apply to HSPG|
THE ESSENTIALS Role: Head of People Platform: HSPG Status: Full time, permanent Base: London. We work 4 days in the office, 1 WFH Start: ASAP
Working arrangement: We typically work 4 days in the office, 1 day from home. |
THE BENEFITS: 25 holiday days per year; |
HSPG: A social impact real estate company
Our mission is simple: Building partnerships, creating homes, developing communities.
There is a critical lack of affordable housing across the UK, affecting the most vulnerable people in our community.
We build long-term partnerships with Local Authorities to acquire and manage demand-driven social and affordable housing across various tenures, as per the image below.
Across HSPG’s Living Sector platforms, we are actively acquiring 2,500 high-quality homes from national housebuilders and developers by the end of 2025. These properties are managed by our experienced team, grouped into portfolios, and funded by our institutional investment partners.
HSPG aims to positively impacts our residents’ lives, while providing long-term, sustainable returns for our investment partners.
Core Behaviours:
Accountability
You are accountable for:
- End-to-end recruitment and talent attraction.
- Onboarding and employee experience.
- People processes, systems and operational delivery.
- Supporting performance management processes.
- Internal events and people initiatives.
- Full employee lifecycle, from attraction through to development and retention.
You are not accountable for:
- Final sign-off on hiring decisions.
- Ownership of core behaviours or company-wide strategy.
- Senior leadership development at Director level and above.
Core mission:
Your core mission is to own and execute the full employee lifecycle at HSPG, ensuring we attract, hire, develop and retain high-performing individuals.
You are responsible for building and running the systems, processes and experiences that underpin our people function, from hiring and onboarding through to development, retention and performance support.
This is a hands-on, execution-focused role. You take ownership of the detail, follow-through and delivery across all people-related processes, ensuring nothing is dropped, delayed or inconsistent.
You work closely with the Managing Director, taking significant operational load off their plate, while ensuring that standards remain high and the essence of what makes HSPG special is protected as we scale.
You are not a recruiter. You are a people operator who builds and runs the systems that make great teams perform. Make it your mission to make it fun.
Obsess:
You obsess over:
- Hiring quality and pace: attracting and securing high-calibre individuals quickly, without compromising on standards.
- Employee experience: ensuring every touchpoint, from first interaction to onboarding and beyond, is intentional, high-quality and aligned with who we are.
- Retention and development: understanding what drives performance and engagement, and continuously improving how we support and develop our people.
- Moments that matter: infusing ‘different’, ‘special’ and/or memorable moments in people’s day, life and job. The finer details matter, here.
Excel:
You excel at:
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- Execution: taking ownership of work and delivering it to a high standard without needing heavy direction.
- Emotional intelligence: building strong relationships, understanding what drives people and supporting them to perform at their best.
- Leadership: supporting and developing Heads of level to improve performance, clarity and accountability.
- Communication: clear, direct and effective communication across all levels of the business.
Specific experience:
- 5+ years experience in a people role
- Proven experience in a generalist people role, owning multiple aspects of the employee lifecycle, beyond recruitment.
- Strong experience in hiring and talent attraction, combined with broader responsibility across onboarding, development and people processes.
- Experience building and improving people processes and systems in a growing business.
- This role is not suited to candidates with a purely agency or recruitment-only background
90-day wins
Early traction and strategic control.
- Strong relationships built across the whole business, with clear understanding of people, roles and priorities.
- Current hiring and people processes mapped, with clear improvements identified and implemented for active headhunting, not only inbound applicants.
- Full ownership of recruitment across key roles, with improved speed, structure and communication.
- A clear and structured onboarding experience in place, including defined first day, first week and first month plans, with strong input from line managers.
- Initial framework in place for goal setting, development conversations and regular and consistent check-ins across teams.
12-month impact outcomes
Material impact and results within first 12 months.
- Time to hire significantly reduced, while considering budget, with consistently strong hiring manager feedback on candidate quality.
- A clear, well-run employee lifecycle in place, from hiring through to development and retention.
- Improved leadership capability at Head of level through structured support and development.
- Key people processes running smoothly without reliance on the Managing Director.
- Clear and consistent approach to communication, development, goal setting and performance conversations across the business.
Ready to apply?
Apply to HSPG|
THE ESSENTIALS |
THE BENEFITS:
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HSPG: A social impact real estate company
Our mission is simple: Building partnerships, creating homes, developing communities.
There is a critical lack of affordable housing across the UK, affecting the most vulnerable people in our community.
We build long-term partnerships with Local Authorities to acquire and manage demand-driven social and affordable housing across various tenures, as per the image below.
Across HSPG’s Living Sector platforms, we are actively acquiring 2,500 high-quality homes from national housebuilders and developers by the end of 2025. These properties are managed by our experienced team, grouped into portfolios, and funded by our institutional investment partners.
HSPG aims to positively impacts our residents’ lives, while providing long-term, sustainable returns for our investment partners.
Core Behaviours:
Core mission:
Your core mission is to run the housing operation to the highest possible level, ensuring that every customer receives a personalised experience, and can move into their new home with ease, comfort and excitement.
You are responsible for the day-to-day performance of housing services across PPHA, ensuring customers receive safe, compliant and well-managed homes from move-in through long-term occupation.
You oversee managing agents and service delivery partners, holding them to agreed standards across repairs, voids, lettings, complaints, ASB, safety ,compliance and customer engagement.
You monitor risk closely and escalate early, ensuring the Housing Director has clear visibility of operational exposure.
You are the operational owner of the customer journey. You ensure that service delivery works in practice, not just on paper.
You are not responsible for setting housing strategy or holding ultimate regulatory accountability. You are responsible for execution.
Obsess:
You obsess over:
- Customer safety and experience: every resident should feel secure, respected and well-served and receive a consistent service.
- Operational performance: void turnaround, letting times, repairs response times, complaints resolution and compliance never drifting.
- Risk anticipation: knowing where issues sit before they escalate.
- Partner accountability: managing agents and providers performing to agreed standards.
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If you are comfortable accepting “good enough” service, this role is not for you.
Excel:
You excel at:
- Operational control: running housing services efficiently and consistently.
- Managing agent oversight: holding partners to KPIs, using the right data, without damaging relationships.
- Judgement: balancing customer needs with operational and commercial realities.
- Clear reporting: calmly escalating risks and performance issues with clarity and evidence.
Specific experience:
- 6+ years’ experience in housing operations within an RP/ similar.
- Strong understanding of tenancy management, ASB, repairs and safety compliance.
- Experience overseeing managing agents or third-party providers.
- CIH membership preferred.
Outcomes & Metrics: the desired result and how we measure it
| Outcomes: the desired result | Metrics: How we measure it | |
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0-3 |
Meet and understand your external stakeholders |
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Build strong, intentional internal relationships across all departments.
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Build relationships with investor partners |
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Review policies and strategies |
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Deliver performance reporting requirements for PPHA Board, HSPG SLT and investor partners
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Visit a selection of our current homes
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Create and build relationships with members of the PPHA Board
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Team Leadership
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3-6 |
Regularly complete industry horizon scanning. |
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Take an active involvement in the whole flywheel of both platforms, and how they feed into the strategic delivery.
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Oversee KPI performance, compliance reporting, auditing and strengthen performance monitoring. |
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Oversee the performance of our delivery partners (Pinnacle, Pinnacle Connect, and Block Buddy) |
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6-12 |
Support the delivery of the one page business plan. (OPBP)
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Operational oversight and service delivery
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Develop yourself
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Ensure the customer engagement strategy is being executed brilliantly
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Establish clear areas of accountability and responsibility within the team |
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Monitoring and mitigating risk |
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Governance focus |
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Ready to apply?
Apply to HSPGHSPG is a social impact real estate company.
Our mission is simple: Building partnerships, creating homes, developing communities.
There is a critical shortage of affordable housing across the UK. We partner with Local Authorities and institutional investors to acquire and manage high-quality, demand-driven homes across multiple tenures.
Across our Living Sector platforms, we are on track to acquire 12,000 homes by 2030. These homes are grouped into portfolios, professionally managed by our team, and funded by long-term institutional capital. We deliver this through two specialist operating platforms: Seahorse and PPHA.
Seahorse acquires, develops and manages homes for homeless residents across England through its Homeless Affordable Rent product, meeting urgent housing need with professionally managed, high-quality accommodation.
North Star: creating over 5,000 homes by 2029.
PPHA, the Group’s Registered Provider, partners with local authorities, housebuilders and investors to deliver Section 106 and grant-funded Affordable Rent and Shared Ownership homes, expanding supply and creating lasting social value.
North Star: creating homes for over 8,000 families or individuals by 2030.
Together, these platforms enable HSPG to meet housing need at scale, creating meaningful social impact for customers and residents, while delivering sustainable, long-term returns for our partners.
| THE ESSENTIALS Platform: Housing Director Status: Full time, permanent. Salary: TBD Bonus: TBD Working arrangement: We typically work 4 days in the office, 1 day from home. Hours: 37.5 hours per week. Start: ASAP |
CORE MISSION Your core mission is to ensure PPHA operates as a well-governed, compliant and customer-focused Registered Provider. Your mission is to make every PPHA customer feel valued, appreciated, safe and cared for during their journey with us. You are responsible for the governance and operational oversight of housing services across the platform. This includes regulatory compliance, customer outcomes, managing agent performanceand operational risk management. You lead the systems, policies and oversight that ensure the organisation consistently meets regulatory standards and delivers safe, high-quality homes for customers. As the platform grows from c.500 homes today to thousands over the coming years, you ensure governance, customer outcomes and operational oversight scale with the business. You are accountable for ensuring the Registered Provider remains compliant, well-run and trusted by regulators, Local Authorities and partners. While the Head of Housing leads the day-to-day delivery of services, you provide the strategic oversight, governance, ultimate responsibility and leadership that ensures those services perform at the required standard. |
| THE BENEFITS 25 holiday days per year; 4 ‘Me Days’ per year (take a Me Day – focus on you); Team social events and trips; Wellness allowance of £70 per month to be used for gym, classes, physio or other wellness costs; Private healthcare with Vitality; Mintago financial platform; Drive Electric salary sacrifice; Enhanced maternity, paternity and parental leave; Employee referral scheme: £2,000 towards a getaway of your choice |
SPECIFIC EXPERIENCE
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| OBSESS You obsess over:
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EXCEL You excel at:
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| 90-day wins Early traction and strategic control.
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12-month impact outcomes Material impact and results within first 12 months.
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Core behaviours
| ACCOUNTABILITY You are accountable for:
You are not accountable for:
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Ready to apply?
Apply to HSPG|
THE ESSENTIALS |
THE BENEFITS:
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Core Behaviours: The way we act and conduct ourselves, especially towards others. HSPG’s heart and soul.
PPHA
As part of HSPG, a leading social impact real estate company, PPHA is the Group’s Registered Provider. We partner with local authorities, housebuilders, and investors to create high-quality, affordable homes across Section 106, grant-funded Affordable Rent, and Shared Ownership.
Our mission is simple: to empower futures by giving families and first-time buyers the chance to find stability, security, and a place to call home. By 2030, we aim to deliver quality affordable homes for over 5,000 families. Strengthening communities and transforming lives along the way.
Core Mission:
Your core mission is to ensure PPHA and its customers receive safe, compliant, high-quality homes from developers, on time and ready for customers.
You take ownership of each scheme from early appraisal through construction to handover, ensuring planning, contractual, regulatory, and building safety requirements are fully met. You are the informed centre that aligns developers, agents, consultants, and internal teams to deliver homes that meet PPHA standards without compromise.
You identify risk early, challenge where needed, and resolve issues quickly to protect PPHA from compliance, quality, and reputational risk. You ensure all certification, warranties, and compliance documentation is complete, accurate, and secured, providing full assurance before homes enter management.
You work closely with internal teams and external partners to ensure homes are released for sales and lettings at the earliest possible opportunity, removing blockers, maintaining clear visibility of readiness, and enabling a smooth transition from delivery to occupation.
You operate seamlessly across Acquisitions, Compliance, Finance, Housing, Sales, and external stakeholders, ensuring every home is accepted with confidence, clarity, and pace.
Obsess: These points get you out of bed in the morning and keep you up at night! If you’re not obsessed with these, the role isn’t for you.
- Trust, honesty and integrity: You influence decisions that could make or break the quality of someone’s forever-home. Treat this with the utmost respect and honesty.
- The customer: You only accept handover when the product meets our quality standards. You understand the importance of being present on site, either personally or through your team, to ensure smooth delivery for our customers.
- Risk identification: You guard PPHA’s reputation and income by anticipating compliance, delivery, and stakeholder risks. You uphold the most up-to-date compliance, regulatory, and H&S requirements.
Excel: You are excellent at these areas: an expert.
- Process efficiencies: You are obsessed with creating a best-in-class Delivery function, including robust inter-departmental processes and reporting to keep all areas of the business adequately updated.
- Organisation: nothing slips through the cracks. All documentation is organised, correctly filed and easy to instantly access.
- Self-awareness: you know how to manage your time, juggle many stakeholders, while maintaining your own boundaries and ensuring that when you get stretched, the ship still sails smoothly.
Specific experience:
- At least 6 years’ experience in a residential Development or Delivery function, with demonstrable experience of understanding compliance/handover documentation and contractual requirements, including working with external teams i.e. EAs/ Clerk of Works and developers.
Outcomes & Metrics: the desired result and how we measure it
| Outcomes: the desired result | Metrics: How we measure it | |
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0-3 |
Develop a clear end-to-end understanding of PPHA’s delivery requirements, including governance, workflows and interfaces, acting as a central point of expertise to ensure schemes align with PPHA standards from appraisal through to handover. |
Schemes progressing through governance and approval stages with minimal deviation from agreed PPHA delivery standards. |
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Understand customer, internal, external, and investor expectations and translate these into clear delivery standards and processes. Translate customer, internal, external and investor expectations into clear delivery standards, contractual requirements, and operational processes. |
Contracts and Employer’s Requirements clearly reflecting PPHA, customer, and investor expectations, with limited post-contract clarification or dispute. |
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Embed a robust process ensuring all compliance and contractual documentation is complete and approved before occupation, acting as a final assurance gate. Embed robust assurance and governance processes to ensure all compliance, contractual, handover and certification documentation is complete, approved and fit for purpose prior to Practical Completion and occupation. |
Schemes achieving Practical Completion with all critical compliance and certification in place and minimal outstanding actions at handover. |
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| 3-6 |
Proactively identify, assess and mitigate delivery, compliance, programme, financial and reputational risks at scheme and portfolio level, ensuring timely escalation and informed decision making to prevent post-handover issues. |
Key delivery, compliance, programme, and reputational risks being identifiedearly, actively mitigated, and escalated in a timely manner, with fewer unforeseen post-handover issues. |
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Strengthen handover requirements by embedding clearer standards into contracts to improve readiness at Practical Completion. Strengthen handover readiness by embedding clear standards into contracts and ensuring effective on-site monitoring of compliance, health and safety, insurance and build quality, with assurance documentation in place ahead of PC. |
Homes entering management with complete, accurate handover information and reduced defects or remedial works post–Practical Completion. |
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Influence enhanced customer satisfaction, working with Asset Management and exit partners to increase our satisfaction score in line with One Page Business Plan (“OPBP”) targets. Enhance customer satisfaction by working collaboratively with Asset Management and exit partners to improve satisfaction scores in line with OPBP targets. |
Customer satisfaction results meeting OPBP targets, with fewer complaints linked to build quality or handover issues. |
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Maintain effective financial oversight across schemes, ensuring delivery operates within approved budgets. Work with internal teams and external partners to manage cost pressures, maintain value for money, and identify opportunities for cost avoidance or savings without compromising safety, quality, or compliance. Maintain effective financial and commercial oversights across schemes, ensuring delivery operates within approved budgets, achieves value for money and identifies opportunities for efficiency, cost avoidance, or savings without compromising safety, quality or compliance. |
Schemes being delivered within approved budgets or agreed tolerances, with cost pressures identified and managed early. |
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| 6-12 |
Drive continuous improvement and efficiency to support the regional scaling of Delivery operations. |
Increased delivery volume being managed through consistent use of standard processes and improvements that reduce delay or duplication without loss of quality. |
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Build strong, effective working relationships with Employer’s Agents and housebuilders to protect PPHA’s reputation and resolve issues early. |
Issues with Employer’s Agents and housebuilders being resolved collaboratively at an early stage, with minimal escalation to formal dispute. |
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Provide strategic leadership on how contractual frameworks enable delivery outcomes across the organisation, setting principles and direction that guide contract design, governance and risk appetite at scale. |
No material delivery issues arise that are directly attributable to contract structure or contractual misalignment, as evidenced through post-PC reviews. |
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Lead, develop, and motivate the Delivery team through clear expectations, effective delegation and visible leadership. |
A motivated, well-led team delivering agreed objectives, supported by clear expectations, effective delegation, and positive retention and performance outcomes. |
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Translate delivery and contractual risk into executive-level insight and decisions, ensuring senior leaders have early visibility of material risks, trade-offs and required interventions. |
Material delivery or contractual risks are escalated early with clear options and recommendations, resulting in timely executive decisions and no unanticipated post-handover contractual or compliance issues attributable to lack of escalation. |
Ready to apply?
Apply to HSPG| THE ESSENTIALS Platform: Group Status: Full time, permanent. Salary: TBD Base: London. We typically work 4 days in the office, 1 day from home. Requirement for this role: ideally based in North London, or happy to travel to North London when required). Hours: 37.5 hours per week. Start: ASAP |
THE BENEFITS:
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HSPG: A social impact real estate company
Our mission is simple: Building partnerships, creating homes, developing communities.
There is a critical lack of affordable housing across the UK, affecting the most vulnerable people in our community.
We build long-term partnerships with Local Authorities to acquire and manage demand-driven social and affordable housing across various tenures, as per the image below.
Across HSPG’s Living Sector platforms, we are actively acquiring 2,500 high-quality homes from national housebuilders and developers by the end of 2025. These properties are managed by our experienced team, grouped into portfolios, and funded by our institutional investment partners.
HSPG aims to positively impacts our residents’ lives, while providing long-term, sustainable returns for our investment partners.
Core Behaviours:
Core mission:
Your core mission is to protect the CEO’s time, energy, and focus so he can operate at maximum impact. You will ensure he is always in flow, being flexible with diary changes to accommodate this.
You do this by creating calm from chaos, bringing order to complexity, and ensuring the CEO is always working on the right thing at the right moment.
You anticipate what he needs before he asks, remove friction before it’s felt, and resolve problems before they become visible. You thrive in a rapid-paced, constantly shifting environment where clarity, pace and discretion matter more than anything else. You must create the clarity, it will not always be given to you.
You act as the CEO’s extension: thinking how he thinks, prioritising how he prioritises, and smoothing everything around him so he can deliver on HSPG’s mission with zero distraction.
You operate seamlessly across business and personal domains, maintaining absolute discretion, emotional stability and professional maturity at all times.
You work closely with the EA team, to ensure the CEO is protected, the executive team is aligned, and no detail falls through the cracks.
Obsess: These points get you out of bed in the morning and keep you up at night! If you’re not obsessed with these, the role isn’t for you.
- Organisation: you love turning complexity into clarity.
- Discretion: you treat every detail, conversation, and decision with confidentiality, integrity and respect.
- Solution-obsessed: Finding solutions, not problems, and solving challenges independently.
- Understanding the CEO: how he thinks, works and prioritises focuses.
Excel: You are excellent at these areas: an expert.
- Adaptability: you quickly adjust easily to shifting priorities in an exceptionally fast-paced environment.
- Anticipation: you anticipate the CEO’s needs, foresee issues and absorb pressure.
- Reliable: when you say “I’ve got it” you mean it and we don’t need to check it.
- Curiosity: you think beyond the task and ask the right questions to understand what the CEO needs.
- Ease and flow: the CEO should feel that nothing is too small or big an ask of you and you’re happy to support him entirely.
Specific experience:
- At least 5 years’ experience as EA to a founder of a founder-led business with at least £10m annual turnover.
- Full driving license, and own car.
Outcomes & Metrics: the desired result and how we measure it
| 0-3 | Outcomes: the desired result | Metrics: How we measure it |
Build a deep understanding of the CEO’s priorities, rhythms, preferences, energy patterns and pressure points, and begin adapting support accordingly. |
Within 8–10 weeks, CEO confirms you consistently “get” his priorities and working style (qualitative but clear). Demonstrable improvement in how you pre-empt his needs (measured through weekly check-ins). | |
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Establish full ownership of the CEO’s diary, eliminating conflicts, unnecessary meetings, clashes (ie, allowing for adequate time for potential meetings running over) and low-value activity. |
90–95% diary alignment to CEO’s actual priorities. Zero double-bookings, incorrect holds or preventable clashes. At least three low-value recurring meetings removed, restructured or delegated. |
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Create clarity, calm and flow around the CEO’s work: inbox, tasks, travel, personal admin, reducing cognitive load immediately. |
Noticeable reduction (25%) in CEO needing to chase, remind or re-direct. Faster response management: all diary or priority changes acknowledged same-day; urgent matters within one hour. CEO reports improved mental space and fewer admin interruptions. |
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Build strong working relationships with the EA team, senior leaders and external key contacts, so coordination becomes seamless. |
Positive feedback from COO, EA team and 2+ key external stakeholders on alignment and clarity. All dependencies for diary, travel, docs and briefings run through you without gaps. |
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Support CEO with new proposed organisational schedule, implement it and iterate with him. |
New schedule is implemented, and you support him with assessing effectiveness on a weekly basis. |
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| 3-6 |
Operate as the CEO’s second brain, anticipating his needs, preferences and next moves without being asked. This includes personal and professional needs. |
70%+ of CEO needs predicted before request (tracked in weekly review). Noticeable reduction in CEO context-switching caused by missing prep or unclear priorities. |
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Embed a predictable Executive Rhythm (weekly, monthly, quarterly) that protects CEO focus and reduces reactive time. |
Monthly and quarterly rhythms executed without prompting: meetings booked, prep circulated, follow-ups tracked. CEO reports 30%+ improvement in structure, flow and predictability. |
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Manage business and personal domains seamlessly, resolving issues early and maintaining absolute discretion. |
Zero missed tasks across travel, personal admin, logistics or follow-ups. Issues consistently resolved before they escalate: fewer than 1–2 escalations per month reaching CEO. Strict confidentiality maintained: no breaches, no unnecessary involvement from others. |
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Become the single source of truth for the CEO’s schedule, priorities, commitments and follow-through. |
100% accuracy in diary, travel plans, documents and commitments. |
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| 6-12 |
Fully operate as an extension of the CEO, applying his judgement in filtering, prioritising and decision-support. |
CEO confirms “you think how I think” or “you know what I’d choose” in 80%+ of decisions involving prioritisation. EA filters or delegates 20–30% of inbound requests without CEO input. CEO disruption reduced to minimal levels (only strategic escalations). |
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Drive operational clarity around the CEO, ensuring meetings, prep, documents and follow-ups run with zero friction. |
98%+ accuracy in meeting preparation, materials, travel logistics and follow-through. All CEO meetings have pre-read, objective, and follow-up actions documented and tracked without CEO intervention. CEO time allocation consistently 70%+ strategic, as measured quarterly. |
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Continuously improve systems and processes that increase CEO focus time and reduce operational noise. |
3–5 meaningful process improvements implemented that tangibly reduce CEO time drain (e.g., inbox system, meeting rules, briefing formats). 15–20% reduction in repeated tasks or avoidable rework across the exec team related to CEO workflow. Clear, documented systems used consistently across support functions. |
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Elevate the EA function, ensuring alignment, consistency and professional standards across the leadership support team. |
EA team demonstrates consistent pace, accuracy and proactivity due to your standards and structure. COO/MD/CFO report improved clarity and coordination as a result of EA alignment with other EAs. EA team self-sufficient for day-to-day support; CEO EA becomes escalation point only for high-level issues. |
Ready to apply?
Apply to HSPGHSPG is a social impact real estate company.
Our mission is simple: Building partnerships, creating homes, developing communities.
There is a critical shortage of affordable housing across the UK. We partner with Local Authorities and institutional investors to acquire and manage high-quality, demand-driven homes across multiple tenures.
Across our Living Sector platforms, we are on track to acquire 12,000 homes by 2030. These homes are grouped into portfolios, professionally managed by our team, and funded by long-term institutional capital. We deliver this through two specialist operating platforms: Seahorse and PPHA.
Seahorse acquires, develops and manages homes for homeless residents across England through its Homeless Affordable Rent product, meeting urgent housing need with professionally managed, high-quality accommodation.
North Star: creating over 5,000 homes by 2029.
PPHA, the Group’s Registered Provider, partners with local authorities, housebuilders and investors to deliver Section 106 and grant-funded Affordable Rent and Shared Ownership homes, expanding supply and creating lasting social value.
North Star: creating homes for over 8,000 families or individuals by 2030.
Together, these platforms enable HSPG to meet housing need at scale, creating meaningful social impact for customers and residents, while delivering sustainable, long-term returns for our partners.
| THE ESSENTIALS Platform: Group Status: Full time, permanent. Salary: £40,000-£50,000 Bonus: TBD Working arrangement: We typically work 4 days in the office, 1 day from home. Hours: 37.5 hours per week. Start: ASAP |
CORE MISSION Your core mission is to protect the CEO’s time and thinking bandwidth by owning the detail, follow-up, modelling and exploratory work beneath current and future-facing ideas. You turn early-stage thinking into structured decisions, fast experiments or clear no-go conclusions, without slowing the wider business down. This role exists so the CEO can focus on strategy, capital and impact, while nothing slips underneath. This is a high-trust, high-standards leverage role. Not a yes-person, not a shadow executive, but a force multiplier. Make it your mission to make it fun. |
| THE BENEFITS 25 holiday days per year; 4 ‘Me Days’ per year (take a Me Day – focus on you); Team social events and trips; Wellness allowance of £70 per month to be used for gym, classes, physio or other wellness costs; Private healthcare with Vitality; Mintago financial platform; Drive Electric salary sacrifice; Enhanced maternity, paternity and parental leave; Employee referral scheme: £2,000 towards a getaway of your choice |
SPECIFIC EXPERIENCE Strong analytical and financial modelling capability Experience in investment, consulting, real estate, corporate strategy or similar high-intensity environments Proven experience working closely with senior decision-makers |
| OBSESS You obsess over: If you are not obsessed with these, this role is not for you. |
EXCEL You excel at:
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90-day wins |
12-month impact outcomes Material impact and results within first 12 months. - CEO consistently operating at strategy, capital and impact level - Clear track record of disciplined experimentation, ideas launched, tested, iterated or intentionally killed - Time from idea to model to decision materially reduced across projects - SLT confidence in leverage, reliability and execution speed materially increased - Demonstrable business impact directly accelerated by ownership, modelling and structured follow-through These outcomes are bonus-linked and reviewed monthly. |
Core behaviours
| ACCOUNTABILITY You are accountable for: You are not accountable for: |
PROGRESSION - This is a high-leverage launchpad role. |
Ready to apply?
Apply to HSPGHSPG is a social impact real estate company.
Our mission is simple: Building partnerships, creating homes, developing communities.
There is a critical shortage of affordable housing across the UK. We partner with Local Authorities and institutional investors to acquire and manage high-quality, demand-driven homes across multiple tenures.
Across our Living Sector platforms, we are on track to acquire 12,000 homes by 2030. These homes are grouped into portfolios, professionally managed by our team, and funded by long-term institutional capital. We deliver this through two specialist operating platforms: Seahorse and PPHA.
Seahorse acquires, develops and manages homes for homeless residents across England through its Homeless Affordable Rent product, meeting urgent housing need with professionally managed, high-quality accommodation.
North Star: creating over 5,000 homes by 2029.
PPHA, the Group’s Registered Provider, partners with local authorities, housebuilders and investors to deliver Section 106 and grant-funded Affordable Rent and Shared Ownership homes, expanding supply and creating lasting social value.
North Star: creating homes for over 8,000 families or individuals by 2030.
Together, these platforms enable HSPG to meet housing need at scale, creating meaningful social impact for customers and residents, while delivering sustainable, long-term returns for our partners.
| ESSENTIALS
Role: Head of Partnerships Platform: Seahorse Status: Full time, permanent Base: London. We work 4 days in the office, 1 WFH Salary: £70,000 to £80,000 Bonus: up to 20% Start: ASAP |
CORE MISSION Your core mission is to originate and secure high-quality, long-term partnerships that grow the Seahorse platform in a way that delivers both real housing impact and commercial sustainability. You are responsible for building and converting relationships with Housing Providers, Registered Providers and Local Authorities across 3PAM, Exempt Accommodation and Project Westminster. This role is not transactional. It is relational and long-term. You will identify genuine demand, structure commercially robust partnership models and close agreements that are operationally deliverable and mission-aligned. You understand the pressures facing Local Authorities and Housing Providers, funding constraints, subsidy rules, operational complexity and reputational risk, and you position Seahorse as a credible, solution-focused partner. You are here to grow the platform from 1500 to 3000 units through disciplined pipeline generation and effective deal closure. |
| THE BENEFITS 25 holiday days per year; 4 ‘Me Days’ per year (take a Me Day – focus on you); Team social events and trips; Wellness allowance of £70 per month to be used for gym, classes, physio or other wellness costs; Private healthcare with Vitality; Mintago financial platform; Drive Electric salary sacrifice; Enhanced maternity, paternity and parental leave; Employee referral scheme: £2,000 towards a getaway of your choice |
SPECIFIC EXPERIENCE
|
| OBSESS You obsess over:
If you are motivated purely by volume without regard for quality and impact, this role is not for you. |
EXCEL You excel at:
|
| 90-day wins Early traction and strategic control.
|
12-month impact outcomes Material impact and results within first 12 months.
These outcomes are bonus-linked and reviewed quarterly. |
Core behaviours
| ACCOUNTABILITY You are accountable for:
You are not accountable for:
|
Ready to apply?
Apply to HSPG|
THE ESSENTIALS |
THE BENEFITS: 25 holiday days per year; |
HSPG: A social impact real estate company
Our mission is simple: Building partnerships, creating homes, developing communities.
There is a critical lack of affordable housing across the UK, affecting the most vulnerable people in our community.
We build long-term partnerships with Local Authorities to acquire and manage demand-driven social and affordable housing across various tenures, as per the image below.
Across HSPG’s Living Sector platforms, we are actively acquiring 2,500 high-quality homes from national housebuilders and developers by the end of 2025. These properties are managed by our experienced team, grouped into portfolios, and funded by our institutional investment partners.
HSPG aims to positively impacts our residents’ lives, while providing long-term, sustainable returns for our investment partners.
Core Behaviours:
Core mission:
As an Acquisitions Analyst, your mission is to support your team to acquire £100m worth of high-quality housing for PPHA. You will ensure every home you bid on is of a quality that you’d be happy to move your own family (or yourself) into, and that it yields the right returns for PPHA.
Your focus will be to appraise and source new deal opportunities nationwide through a network of housebuilders, developers and agents with whom you will build great, long-lasting relationships. You will personally assist the Head of Acquisitions, Senior Acquisitions Manager and Acquisitions Associate on deals from site identification through to exchange and completion, which means you will be exposed to the full deal cycle.
You will prepare bid packs ready for presentation to our Investment Committee and will be confident presenting these deals to the IC. We have ambitious growth plans, and you will quickly become an essential team player within PPHA team, who originates and manages deals regionally or nationally, ensuring every deal we bid on contributes to our wider mission: building partnerships, creating homes, developing communities.
You should treat every acquisition and scheme as if it were your own business, aiming to achieve the best metrics, quality and overall service for both PPHA/HSPG and our customers.
Obsess: These points get you out of bed in the morning and keep you up at night! If you’re not obsessed with these, the role isn’t for you.
- Building relationships: You are obsessed with building new and existing relationships that will help PPHA grow
- Negotiation: You are obsessed with negotiating new deals to keep both sides winning
- Detail: You are obsessed with attention to detail underwriting for every scheme - getting the inputs right, which ensures we underwrite effectively
- Deals: You want your work to be impactful, so you'll obsess about ensuring it transfers to tangible outcomes
Excel: You are excellent at these areas: an expert.
- Organisation: Being uber prepared with underwriting appraisals and delivering high quality Investment Committee packs
- Resilience: Most of our underwrites and appraisals do not progress, but the ones that do create material value. Ensure you understand the funnel, your hit rate percentage.
Outcomes & Metrics: the desired result and how we measure it
| Outcomes: the desired result | Metrics: How we measure it | |
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0-3 |
Understand the appraisal model inside and out. |
Demonstrated a thorough understanding of the appraisal model by bidding efficiently and correctly. |
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Take ownership of certain house builders and agents to maintain current relationships. |
Evidence of a strong pipeline received from the respective parties. |
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Attend networking and industry events or meetings, representing PPHA. |
Attendance log; event summary or post-meeting action notes. |
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Prepare Investment Committee packs to a high standard. |
IC packs have been prepared correctly and in time for your team to present. |
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3-6 |
Be in the early stages of bringing new relationships to PPHA. |
Your contact base will start to provide deals that appear in IC meetings. |
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Have control of the bid tracker and ensure all data is up to date on the previous week’s bids. |
You confidently lead on the bid tracker meetings with the acquisitions team. |
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Have a good understanding of the wider business and how you can influence new acquisitions within PPHA as well as be aware of how other opportunities you come across may be beneficial for other teams within HSPG. |
Possible introductions from networking events will be made to the wider business. |
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Understand the acquisition process and which parties are involved throughout. |
Take charge on instructing various parties throughout the acquisition process, i.e. valuers, Solicitors, etc. |
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6-12 |
Start to build a pipeline of deals that you have identified as good to go. |
You own c. 10/15% of the deal origination. |
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Add new relationships to our existing contact database that will generate new deals we can transact on. |
You can identify new stakeholders who provide new sites we believe, are beneficial to PPHA’s current acquisition strategy. |
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12-18 |
Transacted on your first deal at PPHA. |
You have identified a site and gone through all stages of the acquisition process until it has exchanged. |
Ready to apply?
Apply to HSPG|
THE ESSENTIALS |
THE BENEFITS:
|
Core Behaviours: The way we act and conduct ourselves, especially towards others. HSPG’s heart and soul.
PPHA
As part of HSPG, a leading social impact real estate company, PPHA is the Group’s Registered Provider. We partner with local authorities, housebuilders, and investors to create high-quality, affordable homes across Section 106, grant-funded Affordable Rent, and Shared Ownership.
Our mission is simple: to empower futures by giving families and first-time buyers the chance to find stability, security, and a place to call home. By 2030, we aim to deliver quality affordable homes for over 5,000 families. Strengthening communities and transforming lives along the way.
Core Mission:
Your mission is to ensure that our customers who are renting through affordable rent, or social rent, can do so in a stable, efficient, financially viable way. You will lead the letting of our affordable and social rented homes across PPHA, and the experience of our new customers. You will own the oversight and delivery of the lettings service, provided by our partner, Pinnacle. You will ensure that every property is let as quickly and efficiently as possible following handover and in line with our Local Authority partner nominations policies.
You will utilise your knowledge of allocations, lettings, nomination agreements, choice-based lettings schemes, and void management. You will hold our partners to account, ensuring void properties are turned around quickly, are in a good state of repair, are safe and compliant, and that value for money and high standards go hand in hand.
You will develop strong partnerships with Pinnacle and the Local Authorities we work in, lead engagement with new Local Authorities to establish nomination agreements in line with S106 requirements, and you will create practical ways of monitoring performance, and improving relet times.
You will work alongside property managers, local authorities, housing providers, and investors, building strong relationships that enable PPHA to grow while staying true to our mission: building partnerships, creating homes and developing communities.
You will make it your mission to provide the best lettings service and customer experience.
Obsess: These points get you out of bed in the morning and keep you up at night! If you’re not obsessed with these, the role isn’t for you.
- The customer: their wants, needs, their safety and security.
- Performance: deliver through yourself, your teams and our partners excellent performance, reducing void periods and letting homes quickly to customers in need.
- Partnerships that deliver: Developing strong and trusted partnerships with LA’s, Pinnacle, developers and investor exit partners, ensuring each party is delivering as expected and if not, you want to know ‘why not?’.
Excel: You are excellent at these areas: an expert.
- Emotional intelligence: Understand that customers, local authorities, investors, developers and contractors all require a different approach, and be adaptable.
- Meticulous: phenomenal attention to detail when interpreting nomination agreements, tenancy agreements, rents, service charges and communicating with all stakeholders.
- Resilient: dig deep, pick yourself up and keep running hot. You are managing some challenging stakeholders, so a strong balance of patience and persistence is required.
- Reliable: when you say “I’ve got it”, you mean it, you understand the importance of letting properties quickly to ensure they are income-generating and are meeting the needs of our customers
Specific experience:
- 3+ years' experience being responsible for the lettings process in affordable housing.
- Preferred understanding of the rent standard and rent and service charge setting requirements.
Outcomes & Metrics: the desired result and how we measure it
| Outcomes: the desired result | Metrics: How we measure it | |
|
0-3 |
Understand property portfolios, lettings systems and processes for PPHA | Show a strong understanding of our homes, developers, delivery pipeline, S106 agreements, nomination agreements and choice based lettings schemes. |
| Ensure the prompt letting of PPHAs new and existing homes via our key partner, Pinnacle |
Identify blockages and resolve them ensuring our new and existing affordable rented homes are advertised and let
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| Meet key internal and external stakeholders. | Understand their requirements and develop positive working relationship. | |
| Develop a robust relationship with Pinnacle, local authorities and the delivery team. | Be a trusted partner and go-to person | |
| Develop performance reporting templates which meet the requirements of the SLT, Board and Investors | Provide reports which provide the appropriate scrutiny and assurance for our lettings performance | |
| 3-6 | Deliver performance reporting for key stakeholders. | Competently produces monthly/quarterly KPI reports for SLT and investors and attend performance meetings to discuss. |
| Work closely with Pinnacle to review processes and ensure letting targets are consistently achieved. | Properties are let within a minimum of 14 days | |
| Review services provided by Pinnacle to ensure performance, value for money and quality. | Feedback from customers on lettings services, producing improvement plans or seeking alternatives if necessary | |
| Implement a robust lettings monitoring system | Properties are let quickly and efficiently, keeping void periods and relet days to a minimum. | |
| 6-12 | Identify lettings service and process improvement or cost-saving ideas. | Efficient and value-for-money services in place. |
| Support the business plan to meet our growth and letting objectives. | Lettings times are on track and nomination agreements are in place for new local authorities. | |
| Systems and processes | The CRM system for monitoring lettings is being well executed. |
Ready to apply?
Apply to HSPG|
THE ESSENTIALS |
THE BENEFITS: 25 holiday days per year; |
HSPG: A social impact real estate company
Our mission is simple: Building partnerships, creating homes, developing communities.
There is a critical lack of affordable housing across the UK, affecting the most vulnerable people in our community.
We build long-term partnerships with Local Authorities to acquire and manage demand-driven social and affordable housing across various tenures, as per the image below.
Across HSPG’s Living Sector platforms, we are actively acquiring 2,500 high-quality homes from national housebuilders and developers by the end of 2025. These properties are managed by our experienced team, grouped into portfolios, and funded by our institutional investment partners.
HSPG aims to positively impacts our residents’ lives, while providing long-term, sustainable returns for our investment partners.
Core Behaviours:
Core mission:
As Senior Acquisitions Manager, your mission is to acquire £100m of high-quality housing for PPHA, ensuring every home is of a quality that you’d be happy to move your own family (or yourself) into, and that delivers strong returns for PPHA.
You are responsible for executing the strategic growth of PPHA’s affordable housing portfolio, influencing our acquisitions approach, mentoring your analysts, and ensuring every transaction contributes to our mission: building partnerships, creating homes, developing communities.
You will contribute evenly to the acquisition target (£400m pa) and ensure that you transact according to our buy box and specifications. You should treat every acquisition and scheme as if it were your own business, aiming to achieve the best metrics, quality and overall service for PPHA and our customers.
You will source new deal opportunities nationwide through a network of housebuilders, developers and agents and personally manage the deal process from site identification through to legal exchange/completion. You will have detailed knowledge of the contractual and legal processes involved, and will be able to oversee it to completion, ensuring the deal achieves all commercial objectives.
You will be a trusted voice in the Investment Committee, using your expertise to influence decisions and drive value. You will ensure our acquisitions pipeline is diverse, resilient, and forward-looking
Obsess: These points get you out of bed in the morning and keep you up at night! If you’re not obsessed with these, the role isn’t for you.
- Pipeline powerhouse: you live and breathe your pipeline. You know exactly where every opportunity sits, what’s next to convert, and how to remove obstacles that slow momentum. You ensure the team’s pipeline aligns with PPHA’s strategy and supports our £400m+ annual target.
- Relationships that deliver: you nurture long-term, trusted relationships with developers, housebuilders, investors and agents. You’re not chasing deals, you’re building partnerships that create repeat, high-quality deal flow.
- Flawless execution: you ensure every deal is watertight: commercially sound, legally clean, and aligned with our buy box. You take pride in the detail because you know precision is what keeps deals alive.
Excel: You are excellent at these areas: an expert.
- Strategic deal leadership: you can quickly assess whether a site fits PPHA’s commercial and social objectives. You understand how yield, tenure mix, and location affect long-term performance for both investors and residents. You are comfortable challenging assumptions and guiding the team toward optimal deal structures.
- Financial and commercial acumen: you can lead detailed appraisals, stress-test returns, and translate complex financial outcomes into clear strategic recommendations. You anticipate how variables (grant, programme, OMV, rent levels) impact NIY and investor appetite. You understand the levers that influence value across the full transaction lifecycle.
- Building relationships: you are a senior relationship owner with developers, funders, and local authorities. You negotiate confidently to secure the best commercial and quality outcomes. You represent PPHA with professionalism and authority in all interactions, ensuring we are the preferred partner of choice.
Specific experience:
- Led transactions totaling £200m+ in aggregate GDV across affordable housing, build-to-rent, or mixed-tenure residential schemes.
- Strong command of investment appraisal and financial modelling, with the ability to interpret outputs and drive strategic recommendations.
- Exposure to institutional or fund-backed investment partners, and experience preparing and presenting at Investment Committees or similar governance forums.
Outcomes & Metrics: the desired result and how we measure it
|
Months |
Outcomes: the desired result |
Metrics: how we measure it
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0-3 |
Establish yourself as a visible leader within the acquisitions and wider PPHA team. |
Feedback from direct reports, peers, and department heads via pulse survey or informal review. |
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Gain a comprehensive understanding of PPHA’s investment criteria, funding structures, and governance framework. |
Demonstrated application of criteria within IC submissions and internal discussions. |
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Review and refine the current acquisitions pipeline and prioritisation, identifying quick wins and high-potential opportunities. |
Completion of formal pipeline review report and presentation to Head of Acquisitions. |
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Develop a 12-month acquisition strategy outline for your region or portfolio, aligned with business targets and investor objectives. |
Draft completed and approved by end of month 3. |
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Reconnect with existing developer, agent, and investment relationships, ensuring continuity and confidence in leadership transition. |
Pipeline tracker updated; meetings logged and summarised. |
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Introduce at least 5–10 new developer or intermediary relationships, expanding deal flow potential. |
New contacts recorded in tracker with meeting notes or proposals logged. |
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Attend key industry events or meetings to represent PPHA as a senior acquisitions lead. |
Attendance log; event summary or post-meeting action notes. |
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Identify and implement one improvement in the acquisition process or Investment Committee workflow that increases speed or quality. |
Documented improvement proposal with measurable impact (e.g. reduced IC turnaround time, enhanced data accuracy). |
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Personally lead at least two schemes through to Investment Committee approval, ensuring robust commercial rationale and presentation quality. |
2 IC approvals led by role-holder with positive quality feedback. |
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Ensure at least one scheme progresses to legal heads of terms or exchange readiness within this period. |
1 scheme at HoTs or exchange-ready stage by month 3. |
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Deliver accurate, insightful monthly acquisition reports to the Head of Acquisitions. |
Reports submitted on schedule and rated as accurate and actionable by line manager. |
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3-6 |
Own a defined regional or tenure-based acquisition portfolio with accountability for delivery against target. |
Portfolio ownership agreed; clear financial and volume targets established. |
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Lead the acquisition of multiple schemes, demonstrating command of deal structures, negotiation, and execution. |
Number of deals under heads of terms, exchanged, or at IC stage. |
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Drive measurable improvement in the quality, pace, or profitability of the acquisition process. |
10–15% faster IC-to-exchange timeline or improved yield margins demonstrated. |
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Personally lead at least ten new schemes through to Investment Committee approval, ensuring robust commercial rationale and presentation quality. |
10+ IC approvals led by role-holder with positive quality feedback. |
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Demonstrate full-cycle deal leadership from origination to legal completion and handover. |
Minimum of 8+ schemes completed through full cycle with clean internal handovers. |
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Present with confidence and authority at Investment Committee, representing PPHA’s commercial objectives. |
90% IC approval rate on presented deals; positive commentary on clarity and rationale. |
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6-12 |
Deliver sustained acquisition performance across portfolio, achieving annualised contribution targets. |
Delivery of £100m+ GDV within portfolio, achieving target yield and margin parameters. |
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Collaborate with the Investments and Sales teams to inform portfolio strategy and product mix. |
Cross-departmental input into investment strategy, sales feedback loops. |
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Represent PPHA at senior forums and external stakeholder meetings, positioning the brand as a trusted delivery partner. |
Active representation at 2 senior forums or public sector partnership groups. |
Ready to apply?
Apply to HSPG