Who you are:

Hometap is seeking a process-oriented and technically fluent Senior Product Manager to drive material value to our Underwriting decision-making and Operations teams. Reporting to the Platform Team’s Head of Product, you'll work cross-functionally to ideate, evaluate, and deliver impactful improvements to our Originations processes and the systems that power them. You are a systems thinker with a pragmatic approach to problem-solving, who appreciates the human factors in technology and process. 

What you'll do:

• Lead the implementation and ongoing optimization of Hometap's third-party workflow systems, ensuring they're configured, adopted, and continuously improved
• Identify and eliminate process inefficiencies across underwriting and operations workflows, translating pain points into prioritized product opportunities
• Establish yourself as an internal authority on mortgage tech, fintech, and workflow tooling, staying current on vendors, capabilities, and emerging solutions that could improve underwriting speed and quality
• Collaborate with Investment Operations and Engineering to design and deliver integrations that reduce manual effort and operational cost
• Iterate on staff-facing experiences with an empathetic perspective on the day-to-day jobs our staff performs
• Test and scale each delivery with data analysis, A/B testing, phased rollouts, and user research
• Build and maintain dashboards to track KPIs, analyze operational performance, and surface actionable insights regularly
• Communicate process improvement recommendations and ROI to key stakeholders across the organization, including senior leadership
• Advocate for platform-level changes that empower and facilitate testing of new Homeowner experiences

What you bring:

• 4+ years of product management experience, preferably with both B2B and B2C exposure; strong preference for fintech, proptech, or mortgage origination experience
• Hands-on familiarity with mortgage origination systems, workflow automation platforms, or related fintech infrastructure
• A demonstrable history of cost-reducing integrations and process improvements with measurable outcomes
• Passion for intuitive, pragmatic user experiences, especially for internal tooling
• Excellent written and verbal communication skills, with the ability to influence cross-functional teams and executive stakeholders
• Experience integrating AI/ML models and automation into production workflow systems, including prompt engineering, API orchestration, and translating business logic into intelligent decision pipelines
• Comfort with AI based prototyping and rapid solutioning to facilitate alignment and collaboration
• Strong analytical skills and comfort working with data to make informed decisions; experience with tools like Heap, Tableau, or similar platforms a plus
• Self-awareness and time management skills to balance multiple projects at once and know when to ask for help

Who you are:

We are seeking dedicated, detail-oriented team members with a passion for helping homeowners. In this position, you’ll join our Investment Support team and play a critical role in the servicing of our investments. Our Call Center Servicing Specialists ensure that our invested Homeowners have the best-in-class customer experience. Responding to incoming calls and emails, you will execute each interaction with timeliness, expert accuracy, and professionalism. 

What you’ll do:

• Field calls from Homeowners and third parties looking for assistance, responding to questions with confidence, empathy, accuracy, and professionalism. 
• Respond in a timely manner to incoming emails from Homeowners, third parties, and internal departments.
• Create and explain settlement statements.
• Utilize our system of record to locate pertinent information to assist our Homeowners, and update our system of record with detail and accuracy.
• Learn how to read Hometap’s investment and insurance documents, and be able to explain them to Homeowners.
• Review subordination requests for approval or denial.
• Follow all company, investor, and legal guidelines.

What you’ll bring:

• 1-2 years of experience with mortgage servicing call centers. 
• Experience reading mortgage documentation.
• Relentless attention to detail with a high degree of accuracy.
• Ability to multitask and work under pressure within a deadline-oriented environment.
• Comfort working independently as well as in a team environment, with a desire to take ownership of work.
• Strong client service skills, and an ability to communicate professionally with others.
• Comfortable with being assessed according to our quality control guidelines.
• Willingness to roll up your sleeves and assist with other tasks and teams as needed.
• Bachelor’s degree, ideally in business, finance or a related field.

The annual compensation for this role is $65,000. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.

Who you are:

Hometap's core HEI product has proven strong product-market fit. Now we're building what comes next. We are expanding from a single-product company to a multi-product company and have lots of ideas in the pipeline about how to do that, as well as many that this role would be responsible for generating and validating as big opportunities to pursue.

This is a zero-to-one role. You will be the first dedicated lead on new product development, operating with a small, high-leverage team and significant executive visibility. You won't be handed a roadmap; you'll build it through rigorous discovery, rapid prototyping, and disciplined validation

What you'll do:

Lead new product discovery and validation

• Own the full discovery process across multiple new product hypotheses, including use cases, market sizing, customer interviews, competitive analysis, and regulatory feasibility
• Design and run structured concept validation: prototype-based user testing, partner with Business Development for channel partner conversations, and user research for rapid user concept feedback
• Partner with finance on new product strategy to develop hypotheses for new financial products to validate with homeowners
• Synthesize qualitative and quantitative signals into a clear, evidence-based recommendation on where to place the first big bet
• Use AI tools as a core part of discovery – for analysis, synthesis, prototype generation, research planning – to move faster than a traditional team several times your size

Define and build toward launch

• Translate validated insights into a product definition, GTM strategy, and phased launch plan
• Partner with a lean team to build and test early versions – knowing when to prototype vs. when to ship real code
• Define business cases, go/no-go criteria, success metrics, and instrument the feedback loops needed to iterate quickly post-launch

Shape Hometap's new product strategy

• Work directly with the CPO, COO, and broader leadership team to frame the new product portfolio, prioritize bets, and make the case for resource investment
• Identify the regulatory questions that need early answers, and work with legal and compliance to get them
• Communicate progress, findings, and recommendations clearly to senior leadership on a regular cadence

What you bring:

• 10+ years of product management experience, with meaningful time spent on 0-to-1 or new product bets, not just roadmap execution on established products. The ideal candidate would bring experience in consumer fintech, financial services, or a regulated industry where compliance and customer trust are core product constraints.
• Track record of leading structured discovery that resulted in a go / no-go recommendation that held up – you know what good validation looks like and you've done it
• Demonstrated experience using AI as a force multiplier (for research synthesis, prototype iteration, user interview analysis, competitive intelligence, etc.) 
• You move fast without cutting corners on insight quality – you know the difference between a validated hypothesis and a confirmed bias.
• You're comfortable with ambiguity and energized by it; you don't need a defined roadmap to be productive, and enjoy building the roadmap yourself.
• You're a strong communicator who can make a crisp recommendation to a skeptical executive audience and defend it

Bonus points:

• Familiarity with home equity products, residential real estate, or consumer lending
• Experience working with or designing B2B distribution channels (partner portals, referral programs, embedded finance) 
• Awareness of the regulatory landscape around consumer financial products and the judgment to flag risk early

Why This Role?

• Hometap has an established core product, and this is a rare chance to build what comes next, with resources, support, and a real mandate to do it. If you've been waiting for a role where you can truly own something from concept to shipped product, this is it.
• We're building with AI tooling as a core part of how we work, not as an experiment
• We have an established product and are at a genuine growth stage, which means you'll be close enough to the business to see your work matter immediately

The salary range for this role is $200,000 - $225,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.

Who you are:

We're looking for an innovative, analytical, and motivated self-starter to join our Financial Product Strategy team. In this role, you'll be responsible for modeling, structuring, and developing new financial products—think pricing, terms, risk/return profiles, and investor positioning—not software features. You'll also work on improvements to existing financial products that deliver substantial value for Hometap, homeowners, and capital partners.

This is a highly technical role where you'll become a subject matter expert on how Hometap's investment products are constructed, priced, and brought to market within the competitive and capital markets landscape. An ideal candidate would bring a mix of banking/investment expertise along with in-house experience developing and analyzing financial products. You'll need to be an expert at building financial models, balancing with the technical work with an always-on strategic lens.  

As a key member of an impactful team responsible for executing Hometap's financial product roadmap, you'll work closely with cross-functional stakeholders to ensure alignment and prioritization within the broader company strategy. This position reports to the Director of Financial Products and offers strong visibility and direct exposure to executive decision-makers.

What you'll do:

• Conduct analysis of financial products, including but not limited to asset modeling, portfolio performance modeling, business case modeling, and scenario analysis
• Develop subject matter expertise on Hometap's financial products, including how they work and fit into the competitive landscape
• Research and develop potential new products and product changes, from hypothesis testing to supporting initial launch plans
• Contribute to pricing, structuring and feature decisions that optimize and evolve financial products
• Develop and maintain processes to continuously track, document, and synthesize information on relevant market trends 
• Vet and prioritize opportunities for inclusion in the financial product roadmap, working closely with Finance, Data Science, Marketing, and Capital to create a compelling, data-driven rationale for each one
• Support creation of investor GTM narrative, including rationale supporting the product’s pricing, structure, assumptions, and methodologies
• Develop expertise on methodologies and solutions that influence the success of our financial products (e.g., valuation, property type policy)
• Be accountable for product competitiveness for target homeowners and investors
• Lead by example and embody Hometap’s values

What you bring:

• 3+ years of relevant experience in financial product development (or similar) in an operating company, investment banking, consulting, or private equity
• Outstanding modeling, analytical and critical thinking skills, including the ability to identify and synthesize key points in any analysis
• Solutions-oriented approach to complex problems with a strong bias for action
• Empathy and curiosity for homeowner and investor perspectives
• A quick learner with a track record of delivering business results through analysis – resourceful, self-sufficient, and energized by fast-paced, growth-stage environments
• Positive relationship building capabilities and ability to work cross-functionally
• Clear and effective communicator with very strong presentation skills
• Prioritization skills that balance both short-term and long-term objectives
• Business acumen that balances pragmatics, analytics and impact
• Prior experience in capital markets (alternative asset investing or fintech) and residential real estate financing is a plus

Our team is what makes us great. The salary range for this role is $120,000 - $140,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.

Who you are:

We're looking for an innovative, analytical, and motivated self-starter to join our Financial Product Strategy team. In this role, you'll be responsible for modeling, structuring, and developing new financial products—think pricing, terms, risk/return profiles, and investor positioning—not software features. You'll also work on improvements to existing financial products that deliver substantial value for Hometap, homeowners, and capital partners.

This is a highly technical role where you'll become a subject matter expert on how Hometap's investment products are constructed, priced, and brought to market within the competitive and capital markets landscape. An ideal candidate would bring a mix of banking/investment expertise along with in-house experience developing and analyzing financial products. You'll need to be an expert at building financial models, balancing with the technical work with an always-on strategic lens.  

As a key member of an impactful team responsible for executing Hometap's financial product roadmap, you'll work closely with cross-functional stakeholders to ensure alignment and prioritization within the broader company strategy. This position reports to the Director of Financial Products and offers strong visibility and direct exposure to executive decision-makers.

What you'll do:

• Conduct analysis of financial products, including but not limited to asset modeling, portfolio performance modeling, business case modeling, and scenario analysis
• Develop subject matter expertise on Hometap's financial products, including how they work and fit into the competitive landscape
• Research and develop potential new products and product changes, from hypothesis testing to supporting initial launch plans
• Contribute to pricing, structuring and feature decisions that optimize and evolve financial products
• Develop and maintain processes to continuously track, document, and synthesize information on relevant market trends 
• Vet and prioritize opportunities for inclusion in the financial product roadmap, working closely with Finance, Data Science, Marketing, and Capital to create a compelling, data-driven rationale for each one
• Support creation of investor GTM narrative, including rationale supporting the product’s pricing, structure, assumptions, and methodologies
• Develop expertise on methodologies and solutions that influence the success of our financial products (e.g., valuation, property type policy)
• Be accountable for product competitiveness for target homeowners and investors
• Lead by example and embody Hometap’s values

What you bring:

• 3+ years of relevant experience in financial product development (or similar) in an operating company, investment banking, consulting, or private equity
• Outstanding modeling, analytical and critical thinking skills, including the ability to identify and synthesize key points in any analysis
• Solutions-oriented approach to complex problems with a strong bias for action
• Empathy and curiosity for homeowner and investor perspectives
• A quick learner with a track record of delivering business results through analysis – resourceful, self-sufficient, and energized by fast-paced, growth-stage environments
• Positive relationship building capabilities and ability to work cross-functionally
• Clear and effective communicator with very strong presentation skills
• Prioritization skills that balance both short-term and long-term objectives
• Business acumen that balances pragmatics, analytics and impact
• Prior experience in capital markets (alternative asset investing or fintech) and residential real estate financing is a plus

Our team is what makes us great. The salary range for this role is $120,000 - $140,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.