About the Role

As a Senior Product Manager for Core Client Experience at Grow, you’ll be at the heart of defining product direction, prioritizing work that drives measurable outcomes, and influencing product culture across the organization.

Getting a client to book their first therapy appointment is only the beginning of the journey — to have a meaningful impact on Clients’ lives we need to make sure they have a great ongoing experience helping them navigate their experience while in care and form a meaningful connection with their provider.

We're looking for a Senior Product Manager to lead our Core Client Experience team, which is responsible for ensuring every client has an experience with Grow while in care that is effective and delightful. This is one of the highest-impact product areas at Grow by setting the standard for a consumer-grade experience in healthcare.

You'll own the end-to-end experience for our Client portal, how they manage their ongoing care and get to resources where Grow can help. You’ll also work to make sure that our product effectively serves different segments of Clients equally from children to adults, individuals to couples and those seeking talk therapy or medication management. 

What You’ll Do

• Drive product strategy and define clear roadmaps in collaboration with cross-functional partners, including Engineering, Design, Analytics, and Go-to-Market teams.
  
  
• Lead the end-to-end product development lifecycle from discovery to delivery, ensuring quality and customer value.
  
  
• Partner with engineering and design teams to make tradeoffs between complexity, user experience, and business impact.
  
  
• Use data, qualitative insights, and user research to inform decisions and measure product impact.
  
  
• Communicate product vision, opportunity framing, and status to senior leadership.
  
  
• Mentor and collaborate with other product managers, fostering a culture of shared learning and continuous improvement.
  
  
• Ensure alignment on product goals and success metrics across diverse stakeholder groups.

What You Bring

• 5+ years of product management experience building consumer-facing digital products, ideally with a focus on building high quality consumer facing products.
  
  
• Demonstrated ability to lead cross-functional teams and deliver impactful products in a fast-paced environment.
  
  
• Strong analytical skills and a comfort with data analysis and experimentation; you make decisions with data and know how to use data to uncover user needs
  
  
• Excellent communication skills with the ability to influence across levels.
  
  
• A track record of owning outcomes, not just outputs — you care about whether the thing you shipped actually moved the needle.

• Technical background (e.g., engineering, CS degree, or significant technical product experience).
  
  
• Hands-on experience with data, APIs, infrastructure products, or platform services.
  
  
• Experience with consumer-facing or data-intensive product domains.
  
  
• Experience working with mobile products and performance optimization.

Role Details:

Employment Type: Full Time, Exempt

• Base Compensation: The base compensation range for this position is
  $182,000–$227,000 USD Annually 

This is hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) 

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

The Opportunity:

At Grow, we’re building toward a future where mental health support extends far beyond the therapy session. As Staff Product Manager, Consumer Mobile, you’ll own the mobile experience that helps clients make meaningful progress towards their mental health goals between therapy sessions.

This team’s mission is to build a consumer-grade, AI-powered experience that strengthens the relationship between clients and providers while helping people engage more consistently in their mental health journey. This is a rare opportunity to define how Grow shows up in clients’ daily lives through products that are useful, trustworthy, and genuinely engaging.

You’ll lead 0→1 product work at the intersection of mobile, AI, behavior design, and care delivery. You’ll partner closely with engineering, design, data, and clinical stakeholders to shape a new category of mental health experience, one that brings together the convenience and craft of top consumer products with the nuance and responsibility of healthcare.

What You’ll Be Doing:

• Own the strategy and roadmap for Grow’s consumer mobile experience, defining how clients coordinate care and progress on their mental health goals between therapy sessions.
• Build a consumer-grade mobile app experience that clients return to regularly, with a focus on quality, trust, and engagement.
• Drive mobile app adoption and engagement, including helping shape Grow’s expansion across both iOS and Android.
• Lead 0→1 product development for new mobile experiences, from identifying unmet user needs through launch, iteration, and scale.
• Develop AI-powered product experiences within the mobile app, balancing usefulness, safety, and user trust in a sensitive, high-impact domain.
• Partner closely with mobile and backend engineering, product design, data science, and other PMs on the pillar to rapidly test, learn, and iterate.
• Work cross-functionally with Clinical teams to ensure product decisions reflect both user needs and the realities of delivering high-quality care.
• Help define how the mobile app should complement and work in tandem with Grow’s web experience, contributing to broader product and platform strategy. 

You’ll Be a Good Fit If: 

• Consumer product craft: 8+ years in product management with ownership of consumer-facing experiences. Proven ability to build products users return to, with strong instincts for UX, quality, and behavior design, and translating insights into intuitive experiences.
• Mobile product expertise: Experience owning mobile products across iOS and Android, with a strong point of view on what makes mobile experiences intuitive, engaging, and high quality.
• 0→1 mindset: You’ve built products or major product surfaces from scratch, and are energized by ambiguity, fast learning cycles, and shaping direction rather than optimizing an existing funnel.
• Cross-functional collaboration: You work exceptionally well with engineering, design, data, and domain experts, and can bring people together around a clear product vision.
• Strategic thinking: You can connect day-to-day execution to long-term company goals, making thoughtful tradeoffs between speed, quality, and scale.
• AI-native curiosity: Experience building AI-powered products is a plus, especially if you’ve thought deeply about trust, usefulness, and real user value.
• Startup scrappiness: You thrive in fast-moving environments and are comfortable rolling up your sleeves while maintaining a high bar for craft and outcomes.

Employment Type: Full Time
Base Compensation: The base compensation range for this position is $200,000–$233,000 USD Annually.

This is a hybrid role with the expectation to work onsite from our NYC, San Francisco, or Seattle hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites).
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

The Opportunity: 

If you’ve ever tried to find an in-network therapist — or supported someone who has — you know how broken and frustrating insurance and billing can be. At Grow, we believe insurance should be the easiest part of a patient’s mental health journey..

As a Senior Product Manager on our Billing Automation team, you’ll own one of the most complex and mission-critical areas of our platform: how therapy claims are submitted, processed, and reconciled with insurance. This is a chance to tackle a deeply messy, real-world problem and build systems that meaningfully improve the experience for providers, patients, and the business.

You’ll work closely with a strong engineering team and cross-functional partners to modernize the revenue cycle and help shape the future of mental health care infrastructure.

What You'll Be Doing:

• Own the roadmap and strategy for our Claims Engine, building an intelligent, scalable platform that handles claims submission, reconciliation, APIs, automations, and core data models.
  
  
• Design and evolve Grow’s revenue cycle system, from claim creation through adjudication and payment reconciliation.
  
  
• Identify opportunities to use automation and AI-assisted workflows to improve accuracy, reduce manual work, and scale collections intelligently.
  
  
• Dive deep into the claims lifecycle to uncover gaps, data inconsistencies, and inefficiencies — and turn those insights into meaningful product improvements.
  
  
• Partner closely with engineering, revenue cycle, finance, and other product teams to ensure we’re meeting both user and business goals.
  
  

You'll Be A Good Fit If:

• Product experience: 5+ years in a product management role where you owned the full strategy of your end-to-end surface area. Experience with financial systems, billing or revenue cycle is helpful but not required.
  
  
• AI/ML experience: Experience shipping AI/ML-powered products, including working with highly complex datasets to improve system performance, accuracy, or efficiency. Comfortable translating real-world problems into model-driven solutions, evaluating tradeoffs, and iterating based on outcomes.
  
  
• Systems thinking: Comfort working on data-heavy, workflow-driven products and understanding how changes ripple through systems.
  
  
• Technical fluency: Able to partner deeply with engineers, reason about APIs and data models, and use SQL or similar tools to inform decisions.
  
  
• Strong prioritization instincts: You know how to balance short-term wins with long-term platform investments and focus on what drives the most impact.
  
  
• User empathy: You enjoy talking to users, especially internal teams, and translating real pain points into thoughtful product solutions.
  
  
• Adaptability: You’re comfortable navigating ambiguity, learning quickly, and adjusting as new information emerges.
  
  

Role Details:

• Employment Type: Full-Time, Exempt
• Base Compensation: The base compensation range for this position is
     Hybrid Commitment: $182,000–$227,000 USD Annually 
     Fully Remote Commitment: $152,000–$189,000 USD Annually

This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

About the Role

Don’t see a current Product Manager role that aligns with your experience? Submit your application here, we’re continuously building relationships with outstanding PMs.

While we are open to a broad range of senior PM backgrounds, we are particularly seeking candidates with a technical product management foundation — individuals who enjoy working closely with engineering teams, understand data and systems, and can navigate complex technical tradeoffs without losing sight of user needs.

As a Senior Product Manager at Grow, you’ll be at the heart of defining product direction, prioritizing work that drives measurable outcomes, and influencing product culture across the organization.

What You’ll Do

• Drive product strategy and define clear roadmaps in collaboration with cross-functional partners, including Engineering, Design, Analytics, and Go-to-Market teams.
  
  
• Lead the end-to-end product development lifecycle from discovery to delivery, ensuring quality and customer value.
  
  
• Partner with engineering teams to make tradeoffs between complexity, user experience, and business impact.
  
  
• Use data, qualitative insights, and user research to inform decisions and measure product impact.
  
  
• Communicate product vision, opportunity framing, and status to senior leadership.
  
  
• Mentor and collaborate with other product managers, fostering a culture of shared learning and continuous improvement.
  
  
• Ensure alignment on product goals and success metrics across diverse stakeholder groups.

What You Bring

• 5+ years of product management experience building digital products with user-centric outcomes.
  
  
• Demonstrated ability to lead cross-functional teams and deliver impactful products in a fast-paced environment.
  
  
• Strong analytical skills and comfort partnering with technical teams — including translating between business needs and technical implementation.
  
  
• Excellent communication skills with the ability to influence across levels.
  
  
• Proven track record owning product outcomes, prioritizing effectively, and navigating tradeoffs with clarity.
  
  

• Technical background (e.g., engineering, CS degree, or significant technical product experience).
  
  
• Hands-on experience with data, APIs, infrastructure products, or platform services.
  
  
• Experience with consumer-facing or data-intensive product domains.
  
  
• Experience working with mobile products and performance optimization.

Role Details:

Employment Type: Full Time, Exempt

This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department off-sites).

Full Time Employee Benefits:

Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.Financial Wellness: 401(k) program and equity opportunities.Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.Wellness & Development: Annual stipends to put towards personal & professional growth.Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.