Location Details: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation. 

Join our team

Our Global Sustaining Engineering team sits at the intersection of software engineering and infrastructure, ensuring the services our customers depend on are fast, resilient, and always available. As a Senior Site Reliability Engineer, you'll take direct ownership of production services — from initial design through day-to-day operation — while partnering with product, engineering, and security teams to build and maintain business-critical systems. This is a role where you'll deepen your technical expertise, grow your leadership presence by mentoring the next generation of SREs, and gain hands-on experience integrating AI-driven tooling into real-world operational workflows.

What you'll get to do...

• Design, implement, and operate scalable, highly available production services while diagnosing and resolving complex infrastructure, network, and application issues
• Build and maintain alerting pipelines, dashboards, and SLO-driven monitoring strategies using Icinga, Prometheus, and Grafana
• Lead incident response end-to-end — performing root-cause analysis, authoring blameless post-mortems, and driving corrective actions to closure
• Develop and extend Infrastructure as Code coverage and build internal tooling that eliminates manual, repetitive operational work
• Mentor SRE I and SRE II engineers through code reviews, debugging sessions, and knowledge-sharing talks
• Apply LLM-driven log analysis, anomaly detection, and generative AI tools to accelerate incident response and runbook creation — validating all outputs before use

Your experience should include…

• 6+ years of professional experience in Site Reliability Engineering or Platform Engineering with demonstrated success leading organization-wide reliability programs
• Deep hands-on expertise with Kubernetes (deployments, operators, custom resources) and Docker in production environments
• Advanced Linux troubleshooting skills covering kernel internals, TCP/IP, DNS, and load balancers
• Proficiency in Python for production-grade automation and scripting, with working knowledge of Bash
• Expertise in Ansible and at least one additional Infrastructure as Code tool such as Terraform or Pulumi, with hands-on mastery of Icinga, Prometheus, and Grafana
• Understanding of large language models, embeddings, and basic machine learning pipelines, with the ability to evaluate and integrate AI-ops tools into daily work

You might also have…

• Experience building and maintaining continuous integration and continuous delivery pipelines using Jenkins, GitLab CI, or GitHub Actions
• Demonstrated experience defining and managing Service Level Objectives, Service Level Indicators, and Service Level Agreements across production

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.  

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page. 

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Location Details: Remote - Bulgaria

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

Schedule: Department hours from 10:30am EEST until 1:30am EEST 7 days a week. Shifts will be within department hours which Includes weekend work. Flexibility needed to cover shifts within department hours based on business needs.

What you'll get to do... We're looking for a Technical Support professional to join our Investors and Enterprise Operations - Services & Care team. In this role, you'll support customers through clear communication, effective troubleshooting, and accurate execution of back-office tasks. You'll work in an escalated support environment where quality, empathy, and attention to detail matter.

Technical Support I is a dual role that combines customer-facing support with operational responsibilities such as transaction processing, payouts, and account verification. You'll follow established procedures while  developing deeper product knowledge and improving your technical troubleshooting skills over time.

If you enjoy helping customers, solving problems, and learning new systems, this is a great opportunity to grow within a high-performing support organization.

• Communicate with customers via email, phones, chat, or internal systems to understand their needs and resolve issues
• Explain technical concepts in simple, straightforward language
• Provide accurate updates, set expectations, and ensure a positive support experience
• Troubleshoot operational and technical issues using internal diagnostic tools and knowledge articles
• Escalate complex issues appropriately and document them clearly for higher-level teams
• Process transactions, payouts, account updates, and ID verification in line with policy
• Ensure accuracy and compliance when handling sensitive customer and financial information
• Maintain detailed case documentation in Salesforce and other internal tools
• Navigate Salesforce, Confluence, Slack, and diagnostic tools to complete daily work
• Participate in training, shadowing, and skill-building activities to enhance technical and operational knowledge

Your experience should include...

• Fluency in English is a requirement (Written & spoken)
• 1+ years of customer support or technical support experience
• Strong communication skills and the ability to explain technical issues in simple terms
• Experience using support tools such as Salesforce, Confluence, or similar platforms
• Ability to follow structured procedures while handling a variety of customer and operational tasks
• Comfort troubleshooting multi-step issues and learning new systems or technical concepts
• Strong attention to detail and ability to work with accuracy in a fast-paced environment

You might have

• Knowledge of domains and DNS 
• Previous knowledge of GoDaddy products

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process. 

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page. 

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Location Details: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

Join Our Team

GoDaddy is looking for a Site Reliability Engineer to join our Monitoring and Observability team. In this role, you’ll help ensure the reliability, performance, and availability of infrastructure that serves millions of customers worldwide. You’ll work at the intersection of development and operations to build and maintain observability solutions that enable proactive monitoring and rapid incident response across cloud and on-prem systems.

What you’ll get to do...

• Design, deploy, and maintain observability and monitoring platforms using Python, including metrics, logging, tracing, and visualization tools (e.g., Prometheus, Grafana).
• Automate operational processes and build self-service tooling to improve reliability and reduce manual effort.
• Respond to production incidents, participate in on-call rotations, and collaborate with teams to resolve performance, availability, and security issues.
• Support CI/CD pipelines and configuration management for monitoring and observability infrastructure.

• 3+ years of professional experience designing, building, and operating large-scale infrastructure as a Site Reliability Engineer, DevOps, or similar role.
• 3+ years of deep expertise in Linux/Unix systems, including performance tuning, kernel-level troubleshooting, and systems optimization.
• 3+ years building observability platforms using Python (Go a plus), with experience in Prometheus and related tools.
• 3+ years with configuration management (Ansible, Puppet, etc.), scripting (Python, Go, Bash, or JavaScript), and event/incident management platforms.
• 2+ years of containerization and orchestration experience.
• 2+ years of professional experience designing and executing incident response workflows, and developing, maintaining, and optimizing CI/CD pipelines for production-grade systems.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.  

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page. 

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.