Be part of a high-performing Recruitment team at one of America’s fastest growing companies

This is Riza, the HR Manager at Fresh Prints.

If you had asked me five years ago whether I’d be leading recruitment, running cross-functional projects, managing a team of talented HR Associates, building automations (despite coming from a non-tech background), spearheading QA, and writing OKRs – all things that were completely alien to me at the time, I would’ve laughed and probably rolled my eyes.

I joined Fresh Prints during COVID as a fresh graduate, as part of a newly formed HR team, viewing it as a stepping stone before heading to business school. That plan took a sharp U-turn when I was given opportunities to do far more than just “screen resumes” – to think critically about hiring, build systems, and help redefine what recruiting could look like in a fast-growing startup.

I doubted myself at almost every step, but I took on the challenge to build a high-functioning team and to redefine recruiting in a way that actually supports the business.

Almost five years in, we’re a strong team of dedicated talent specialists spread across India and the Philippines. We’ve hired and retained over 400 employees in the past few years and learned a ton along the way; what scales, what breaks, and what truly moves the needle.

We’re an experiment-first team. We don’t flinch at ideas, we love them. Have a compelling idea? Pitch it. We’ll run with it. We’re equally big on learning and iteration, and today, nearly 50% of our workflows are automated, freeing our talent associates to focus on strategy and execution.

Now, we’re looking for strategists who execute. People who go beyond ticking off daily tasks and think about the bigger picture:

• How can HR enable the business?
• How can HR better support the Executive Team?
• How can HR lead world-class talent acquisition that creates a seamless experience for candidates and hiring managers?

If this sounds exciting, and you have the energy to build, experiment, and own outcomes, I’d love to hear from you.

Key Responsibilities:

As a member of our Recruitment team, you're going to have a wide-ranging group of responsibilities and goals. On a day-to-day basis, this means:

• Lead prospecting and headhunting efforts. Not just finding the right candidates, but nurturing relationships early and building long-term pipelines
• Source candidates from diverse channels and screen resumes and applications with a strong quality bar
• Take hands-on ownership of role coordination that goes beyond scheduling (much of which is automated) to stay closely involved in progress, blockers, and outcomes for each role
• Conduct interviews and coordinate multiple rounds of assessments
• Partner closely with hiring managers to align on role expectations, feedback, and hiring timelines
• Communicate clearly with management and team members to provide regular status updates
• Take on additional responsibilities as needed in a fast-moving startup environment

Qualifications: 

• Preferably 1.5+ years of experience in Talent Acquisition or Recruitment
• Fresh graduates of Human Resources or Psychology are highly encouraged to apply
• Strong attention to detail with relentless follow-up
• Excellent written and verbal English communication skills
• Experience in a start-up environment is a huge plus
• Experience with in-house recruitment is preferred

Job Location: Work From Home / Remote

Working Hours: 2:00 PM to 11:00 PM IST, Monday to Friday

Monthly Salary: Between $400 to $700, with a night allowance of $40 

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Fresh Prints never charges any money during the hiring process. If you’re asked to pay for a job, it’s not real.

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  

Client Service Member | Remote | Luxury Travel 

About Ascend 

Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. We combine smart, proprietary booking methods with round-the-clock personal service delivered over WhatsApp. 

We have grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd our revenue year-over-year. We are at $22M+ ARR and growing fast. Our mission is to make first-class travel accessible to the people who are shaping the world. 

Our clients are founders, investors, and senior executives who expect fast, accurate, and polished service. They do not chase confirmations. They trust us to get it right every time. 

The Role 

We are looking for a Client Service Member who loves the challenge of finding the perfect flight, building a compelling quote, and delivering genuinely personal service to high-expectation travelers. 

You will own each client request from start to finish: from reading the initial message and understanding what the client actually needs, through searching for the best options, to writing a polished quote that makes their decision easy. You will work across multiple booking strategies, including award travel, loyalty program redemptions, and premium fare inventory, and you will communicate with clients in a way that always feels warm, fast, and professional. 

This is an individual contributor role. You are the person the client interacts with, and your work directly determines the quality of their experience. 

Compensation 

$700 - $1,200/month USD, depending on location and experience. 

Compensation is reviewed based on performance, with clear milestones tied to progression. 

What You'll Do 

Search and Optimization 

• Execute searches across multiple booking strategies: award travel, mileage and loyalty program redemptions, creative routing, and premium fare inventory 
• Identify the best available options for each client, combining routes, fare classes, and availability in ways that genuinely serve their goals, not just the most obvious result • Apply fare rules and availability knowledge to find solutions that are both accurate and creative
• Document complete pricing details, fare rules, and booking requirements in our workflow systems so nothing is lost in handover 

Quote Creation and Client Delivery 

• Build polished, well-structured quotes that follow Ascend's standards for tone, clarity, and formatting 
• Add clear reasoning to every quote: why this route, what the fare rules mean for the client, the pros and cons of each option, and any availability considerations they need to know about 
• Deliver quotes within SLA targets: within 5 minutes for short-haul requests and within 25 minutes for long-haul or complex itineraries 
• Present options in a way that makes the client's decision easy and confident, not overwhelming 

Client Communication 

• Acknowledge every new client message within 30 seconds so they know it is being handled 
• Maintain proactive, high-touch communication throughout the search and booking process 
• Confirm key preferences before quoting: cabin class, routing preferences, loyalty program memberships, and any flexibility on dates or connections 
• Handle follow-up questions, clarifications, and booking confirmations with professionalism and genuine warmth 

Data Accuracy and Handovers 

• Maintain 100% accuracy across all workflow systems and client records: task status, client notes, booking details, and preferences updated in real time 
• Ensure seamless handovers to the Ticketing and Trip Fulfillment teams so the client's experience does not have any gaps 
• Document all key client interactions and decisions so the team has full context at every stage 

Escalation and Quality 

• Escalate VIP, high-complexity, or time-sensitive requests to your Team Lead immediately, rather than attempting to handle them alone 
• Flag pricing anomalies, policy concerns, or system issues when you spot them • Participate in quality audits and apply feedback to continuously improve your work 

What You Bring 

Must Have

• 2+ years in travel operations, luxury hospitality, or high-touch client service where you understand what premium service actually feels like from the client's side
• Hands-on Sabre GDS experience is mandatory for this role. You must already be comfortable using Sabre for flight search and booking. This is not a skill we can train from scratch 
• Excellent written communication: your client messages are clear, professional, and feel personal, not like they came from a template 
• Strong attention to accuracy: you maintain 98%+ accuracy even when you are moving quickly across multiple requests 
• The ability to manage multiple client requests simultaneously while meeting tight response and delivery SLAs 
• A collaborative mindset: you hand off work cleanly, communicate proactively with your team, and treat handovers as a responsibility, not an afterthought 

Nice to Have 

• Experience with airline mileage programs, award travel, or loyalty points optimization • Familiarity with premium booking platforms, workflow tools, or CRM systems • Background in luxury travel agencies, premium concierge services, or high-end hospitality 
• Experience handling high-net-worth or VIP clients 
• Genuine passion for travel and for finding creative routing solutions that others miss 

You do not need to check every box. If you have 80% of the must-have skills and genuine enthusiasm to learn, we want to hear from you. 

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.

Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies. If you like one of the Frontier roles, and you apply, and you’re accepted, we’ll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month. Think of us as your personal talent agent, and good luck with the application :)

About the client

Balto’s mission is to power a new era of knowledge work in the contact center, and we're creating awesome technology to do just that. If you're excited by the opportunity to join a dynamic team initiating a technological revolution in Real-Time Guidance, Balto is for you.

More than just a company, Balto is a community. A community committed to empowering each of our members. This mission is at the heart of our organization. As a member of our Technical Success team, you’ll act as the voice of the user, drive efficient implementation & product engagement from onboarding to continued adoption, and investigate solutions for complex technical issues. 

Job Title: Product Image Designer – Fashion (AI-Focused)

Overview

We are looking for a Product Image Designer – Fashion (AI-Focused) who specializes in transforming raw garment images into high-quality, model-based visuals using AI tools. This role will play a key part in enhancing product presentation for e-commerce and wholesale use, including the creation of polished linesheets.

Key Responsibilities

• Convert flat-lay or hanger-based garment images into realistic, model-worn visuals using AI image generation tools
• Ensure outputs are on-brand, consistent, and visually appealing across all product categories
• Edit and refine images for lighting, fit, texture, and realism
• Format finalized images into linesheets based on provided templates
• Accurately incorporate product details, SKUs, pricing, and descriptions into linesheets
• Collaborate with internal teams to align on creative direction and brand guidelines
• Maintain organized file structures and ensure timely delivery of assets

Required Skills & Experience

• 2–5+ years of experience in fashion image editing, product design, or digital content creation
• Hands-on experience with AI image generation tools (e.g., Midjourney, DALL·E, Stable Diffusion, or similar)
• Strong proficiency in Adobe Photoshop, Illustrator, or equivalent design tools
• Understanding of fashion styling, garment fitting, and visual merchandising
• Experience creating or working with linesheets for fashion or retail
• High attention to detail, especially with image consistency and data accuracy

Nice to Have

• Experience working with e-commerce brands or fashion catalogs
• Familiarity with bulk image processing workflows
• Basic knowledge of fashion production or apparel design

Deliverables

• AI-enhanced model imagery from raw garment inputs
• Fully formatted linesheets with images and product information
• Consistent visual assets aligned with brand standards

Working Style

• Ability to handle high-volume image production with quick turnaround times
• Strong communication and responsiveness to feedback
• Comfortable working with structured templates and repeatable workflows

Job Title: Product Image Designer – Fashion (AI-Focused)

Overview

We are looking for a Product Image Designer – Fashion (AI-Focused) who specializes in transforming raw garment images into high-quality, model-based visuals using AI tools. This role will play a key part in enhancing product presentation for e-commerce and wholesale use, including the creation of polished linesheets.

Key Responsibilities

• Convert flat-lay or hanger-based garment images into realistic, model-worn visuals using AI image generation tools
• Ensure outputs are on-brand, consistent, and visually appealing across all product categories
• Edit and refine images for lighting, fit, texture, and realism
• Format finalized images into linesheets based on provided templates
• Accurately incorporate product details, SKUs, pricing, and descriptions into linesheets
• Collaborate with internal teams to align on creative direction and brand guidelines
• Maintain organized file structures and ensure timely delivery of assets

Required Skills & Experience

• 2–5+ years of experience in fashion image editing, product design, or digital content creation
• Hands-on experience with AI image generation tools (e.g., Midjourney, DALL·E, Stable Diffusion, or similar)
• Strong proficiency in Adobe Photoshop, Illustrator, or equivalent design tools
• Understanding of fashion styling, garment fitting, and visual merchandising
• Experience creating or working with linesheets for fashion or retail
• High attention to detail, especially with image consistency and data accuracy

Nice to Have

• Experience working with e-commerce brands or fashion catalogs
• Familiarity with bulk image processing workflows
• Basic knowledge of fashion production or apparel design

Deliverables

• AI-enhanced model imagery from raw garment inputs
• Fully formatted linesheets with images and product information
• Consistent visual assets aligned with brand standards

Working Style

• Ability to handle high-volume image production with quick turnaround times
• Strong communication and responsiveness to feedback
• Comfortable working with structured templates and repeatable workflows

Brand MANAGER

Fresh Prints is the largest and fastest growing collegiate custom apparel company in the US. Our Brand team is tasked with reaching hundreds of thousands of students at 250+ universities.

As our Brand Manager, you’re the backbone of that Brand team. You'll own end-to-end execution for most of our major campaigns, including our on campus activations, branded events, brand awareness emails & SMSs, trunk shows, and recruitment pushes. 

You work cross functionally, with our Creative, Performance, and Operations teams to make sure everything gets built, printed, scheduled, and deployed without falling through the cracks.

If you're someone who gets genuine satisfaction from a well run project - every stakeholder looped in at the right time, every asset in the right place, every send going out error-free - this role is for you.

What You'll Own

Campaign Execution

• Lead end-to-end execution of major brand campaigns
• Build and own the project plan for each campaign: sequenced timeline, task owners, budget tracker, and more
• Coordinate across Creative, Performance, Operations, campus managers, and external vendors to make sure every campaign element lands on time
• Maintain up-to-date campaign documentation from kickoff through post-mortem - including consolidated learnings and KPI tracking
• Proactively flag risks and blockers, propose solutions, and drive resolution

Email & SMS Execution

• Manage production and deployment of Brand team’s email and SMS campaigns
• Coordinate with Creative to get strong assets and copy 
• Maintain the email and SMS content calendar in collaboration with the Associate Director of Brand
• Setup emails in Iterable using template and assets supplied by Creative
• Coordinate with Email & SMS team on Performance to make sure they’re sent out

Process & Team Operations

• Keep the brand team's project infrastructure running, owning our Asana boards, campaign documentation, and shared filing systems
• Write bi-weekly marketing strategy status notes covering OKR progress and upcoming campaign priorities

Who You Are

• You love to organize - your projects have documented plans, clean Asana boards, and no one has to chase you for a status update
• You close loops. If you said you'd do it, it's done. If something changes, you've already told the right people.
• You identify what's likely to go wrong before it does, and you do something about it without being asked
• You're a skilled coordinator of people who don't report to you - you know how to get things out of busy teammates through clear communication, early deadlines, and the right amount of persistence
• You thrive in complexity. Managing ten parallel workstreams without anything slipping is your version of a good week
• You care about the quality of what goes out, not just whether it went out

Requirements

• 2 to 4 years of experience in marketing operations, campaign management, project management, or a related field
• Strong experience with project management tools - Asana, Monday.com, or similar
• Familiarity with email marketing platforms (Iterable, Klaviyo, or similar)
• Comfort working with marketing analytics and performance data
• Experience coordinating cross-functional projects with multiple stakeholders and competing deadlines

Compensation & Benefits 

• Competitive salary 
• Health insurance 
• The opportunity to learn a lot rapidly 
• Working with a talented and engaged team dedicated to building a business together.

Job Location

• This role is 100% remote! 

Work Timing

• To make sure we can coordinate across time zones we ask that everyone in this role be available for meetings/emails/g-chats, etc at least from approximately 2:30 PM IST - 10:30 PM IST.

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.

Think of us as your personal talent agent — and good luck with the application! 😊

About Mura

Mura is an early stage, venture-backed startup helping commercial HVAC providers accelerate and automate their billing cycle. Commercial HVAC companies currently manage their billing out of offline PDFs, spreadsheets, email, and third party portals. Mura streamlines the process so that companies get paid faster and are able to scale without hiring more people.

Mura has automated over 100,000 invoices in the past few months and closed 18 customers - including the largest PE-backed operator in the space. The field service software market is a $170B+ opportunity, and we’re building the category-defining company.

Mura’s co-founders previously started LeafLink, a b2b cannabis marketplace that was backed by investors including Founders Fund, Lerer Hippeau, and Thrive Capital. LeafLink now moves 80% of the wholesale cannabis orders in the U.S. ($20B+). The team at Mura deeply understands b2b orders, and is excited to dive into a similar problem in commercial HVAC.

The Role: Founding Full Stack Engineer

As one of the first engineers at Mura, you will play a key role in building the product that our customers are interacting with day-to-day, and the platform on which we will grow moving forward.

This is not just a coding role. You will be expected to deeply understand the customer’s needs and make product decisions. You will need to architect systems with an eye to efficient scaling, help with customer launches, analyze data, and generally perform what tasks are necessary for Mura to consistently deliver more value to customers.

You will also be writing a lot of code. As a result of being an early stage startup, we wouldn’t want to hide this reality to prospective candidates: raw hours actually make a big difference in the impact we can make right now. This won’t always be the case but it is at present. So, often we find ourselves working later in the evening, and occasionally during the weekend.

Existing Tech Stack

• Backend:
  • Python hosted on AWS ECS
  • Postgres Database
  • We use different LLMs depending on the use case
• Frontend:
  • NextJS TypeScript hosted on Vercel

Key Responsibilities

• Own product feature development from specification to successful launch to iterating until it meets the metrics we are trying to reach.

• Building integrations into new field service management systems (FSMs - our customers’ system of record) to expand Mura’s total addressable market.

• Work on infrastructure improvement projects, like speeding up our CI or deployment process.

• Periodically handle on-call duties to make sure we never have extensive downtime for our customers.

Qualifications

• Writes clean, reusable code

• Good systems design understanding and knowledge

• Cares about product outcomes, not just engineering outcomes

• Excellent communicator

• Thrives in uncertainty

What’s Offered

• Competitive salary

• The best tutorial on starting a company you can find. Twice-successful founders that are transparent and collaborative on the direction of the company

• Opportunity to have a huge impact on what could be an industry-defining company

• Flexible vacation and PTO

• You will be working in US shift timings

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month. 

Think of us as your personal talent agent — and good luck with the application! 😊

Please note: To ensure we find the best technical fit, our process begins with a practical skills assessment prior to interviews.

About Ascend

Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates—often 30–80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.

We've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and have 5x’d our revenue year-over-year. We’re currently at $22M+ ARR and growing fast. Our mission is to democratize premium travel and make first class accessible to those shaping the world.

Our clients—founders, investors, and executives from venture capital, family offices, private equity, and beyond—expect exceptional service delivered with speed, accuracy, and sophistication.

The Role

We're looking for an experienced luxury service leader who wants to build world-class operations and scale their impact in a fast-growing company.

You’ll own shift-level operations across four core functions: Client Service, Ticketing, Trip Fulfillment, and Process Management. You’ll lead Team Leads who manage specialists, ensure every client receives five-star treatment, and build systems that make excellence repeatable and scalable.

What You’ll Do

Lead and Develop Your Team

• Manage 3–4 Team Leads across all concierge functions.

• Provide daily coaching, feedback, and support to develop their judgment and leadership.

• Build a culture where ownership, precision, and empathy are balanced with speed and quality.

• Conduct regular reviews to support team member growth and performance.

Own Shift Operations

• Direct all client-facing operations during your shift with real-time decision-making.

• Allocate resources, manage escalations, and resolve complex issues with calm confidence.

• Ensure seamless handovers between shifts—nothing falls through the cracks.

• Maintain 95%+ SLA adherence and 98%+ data accuracy through effective systems and team management.

Deliver Exceptional Client Experiences

• Own the end-to-end client journey for your shift—every request, quote, booking, and follow-up.

• Personally handle VIP clients and high-complexity situations requiring senior judgment.

• Ensure clients receive timely updates, proactive solutions, and service exceeding expectations.

• Turn service recovery moments into opportunities that strengthen client relationships.

Drive Process Excellence

• Submit at least two documented process improvements per month that increase efficiency or quality.

• Spot patterns in client feedback, system inefficiencies, and team performance—and solve them systematically.

• Partner with Process Management and other teams to streamline workflows.

• Use data to make decisions, validate improvements, and track impact.

Collaborate Across Ascend

• Work closely with Product, Operations, and Leadership to implement new systems and scale consistency across shifts.

• Represent the voice of both clients and your team in strategic discussions.

• Contribute insights that shape how we grow globally while maintaining service quality.

What You Bring

Must Have

• 4+ years in luxury travel, hospitality, or high-touch service operations (apply even if you don’t have all the experience but are confident in your skillset).

• 2+ years in a leadership or management role—you’ve coached teams, not just managed tasks.

• Strong GDS proficiency (Sabre preferred)—comfortable with fare rules, complex routing, and ticketing.

• Data-driven approach—you use metrics to spot trends and improve performance.

• Excellent written and verbal communication—you can coach with clarity and write polished client messages.

• Calm under pressure—when everything hits at once, you’re the steady presence.

Nice to Have

• Experience with international business/first-class bookings or award travel programs.

• Familiarity with tools like Asana, Periskope, Stripe, or similar workflow/CRM platforms.

• Track record of building or improving operational processes, SOPs, or training programs.

• Experience managing remote, global teams.

• Background in luxury hospitality brands (hotels, premium concierge services).

You don’t need to check every box—if you have ~80% of the skills and the drive to learn, we want to hear from you.

What Makes You Stand Out

• You’ve turned around an underperforming team or operation (and can show the metrics).

• You’re known as the manager people want to work for because you make them better.

• You have a reputation for spotting issues before they become problems.

• You think in systems but lead with empathy—process without people is just bureaucracy.

• You’re comfortable being hands-on when needed while developing others to take ownership.

Why Ascend

Clear Growth Path

Your progression: Concierge Manager → Senior Concierge Manager → Associate Director → Director.
We promote from within based on demonstrated performance and impact, not politics or tenure.

Build, Don’t Just Maintain

We’re implementing our concierge framework and career systems right now.
You’re not inheriting a rigid legacy system—you’re helping shape how Ascend’s operations scale globally.

Real Support

• We hire proficient people—you won’t be carrying underperformers.

• Regular reviews with clear metrics and feedback.

• Head of People who understands operations and partners with you.

• Process Management team dedicated to making your job easier.

Work-Life Balance

• Predictable scheduling—you’ll know your shift in advance.

• Proper handovers—the next manager gets everything they need.

• Global team—talented colleagues across continents.

• Merit-based performance incentives.

Learn While You Lead

• Advanced travel optimization strategies used by elite professionals.

• Lead global teams with shared metrics and real-time decision-making.

• Collaborate cross-functionally with Product, Engineering, and Operations.

• Gain operational leadership experience at a venture-backed company growing 5x year-over-year.

What Success Looks Like

First 90 Days:

• Learn systems and tools (Sabre, Asana, Periskope, booking platforms).

• Lead shifts independently with 95%+ SLA adherence.

• Begin coaching Team Leads effectively.

• Identify your first improvement opportunities.

Within 6–12 Months:

• Consistently deliver 95%+ SLA and 98%+ accuracy.

• Achieve strong team sentiment scores (8/10+).

• Lead at least one initiative that measurably improves client satisfaction or efficiency.

• Build strong relationships with frequent travelers.

Our Values

• Customer Obsession: We win when our customers win.

• Urgency with Impact: Clients expect answers in minutes, not hours.

• Radical Candor: Honest, direct, respectful feedback builds trust.

• Ownership: If something breaks, we fix it.

• Relentless Excellence: Good enough is never enough.

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month. 

Think of us as your personal talent agent — and good luck with the application! 😊

Please note: To ensure we find the best technical fit, our process begins with a practical skills assessment prior to interviews.

About Ascend

Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates—often 30–80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.

We've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and have 5x’d our revenue year-over-year. We’re currently at $22M+ ARR and growing fast. Our mission is to democratize premium travel and make first class accessible to those shaping the world.

Our clients—founders, investors, and executives from venture capital, family offices, private equity, and beyond—expect exceptional service delivered with speed, accuracy, and sophistication.

The Role

We're looking for an experienced luxury service leader who wants to build world-class operations and scale their impact in a fast-growing company.

You’ll own shift-level operations across four core functions: Client Service, Ticketing, Trip Fulfillment, and Process Management. You’ll lead Team Leads who manage specialists, ensure every client receives five-star treatment, and build systems that make excellence repeatable and scalable.

What You’ll Do

Lead and Develop Your Team

• Manage 3–4 Team Leads across all concierge functions.

• Provide daily coaching, feedback, and support to develop their judgment and leadership.

• Build a culture where ownership, precision, and empathy are balanced with speed and quality.

• Conduct regular reviews to support team member growth and performance.

Own Shift Operations

• Direct all client-facing operations during your shift with real-time decision-making.

• Allocate resources, manage escalations, and resolve complex issues with calm confidence.

• Ensure seamless handovers between shifts—nothing falls through the cracks.

• Maintain 95%+ SLA adherence and 98%+ data accuracy through effective systems and team management.

Deliver Exceptional Client Experiences

• Own the end-to-end client journey for your shift—every request, quote, booking, and follow-up.

• Personally handle VIP clients and high-complexity situations requiring senior judgment.

• Ensure clients receive timely updates, proactive solutions, and service exceeding expectations.

• Turn service recovery moments into opportunities that strengthen client relationships.

Drive Process Excellence

• Submit at least two documented process improvements per month that increase efficiency or quality.

• Spot patterns in client feedback, system inefficiencies, and team performance—and solve them systematically.

• Partner with Process Management and other teams to streamline workflows.

• Use data to make decisions, validate improvements, and track impact.

Collaborate Across Ascend

• Work closely with Product, Operations, and Leadership to implement new systems and scale consistency across shifts.

• Represent the voice of both clients and your team in strategic discussions.

• Contribute insights that shape how we grow globally while maintaining service quality.

What You Bring

Must Have

• 4+ years in luxury travel, hospitality, or high-touch service operations (apply even if you don’t have all the experience but are confident in your skillset).

• 2+ years in a leadership or management role—you’ve coached teams, not just managed tasks.

• Strong GDS proficiency (Sabre preferred)—comfortable with fare rules, complex routing, and ticketing.

• Data-driven approach—you use metrics to spot trends and improve performance.

• Excellent written and verbal communication—you can coach with clarity and write polished client messages.

• Calm under pressure—when everything hits at once, you’re the steady presence.

Nice to Have

• Experience with international business/first-class bookings or award travel programs.

• Familiarity with tools like Asana, Periskope, Stripe, or similar workflow/CRM platforms.

• Track record of building or improving operational processes, SOPs, or training programs.

• Experience managing remote, global teams.

• Background in luxury hospitality brands (hotels, premium concierge services).

You don’t need to check every box—if you have ~80% of the skills and the drive to learn, we want to hear from you.

What Makes You Stand Out

• You’ve turned around an underperforming team or operation (and can show the metrics).

• You’re known as the manager people want to work for because you make them better.

• You have a reputation for spotting issues before they become problems.

• You think in systems but lead with empathy—process without people is just bureaucracy.

• You’re comfortable being hands-on when needed while developing others to take ownership.

Why Ascend

Clear Growth Path

Your progression: Concierge Manager → Senior Concierge Manager → Associate Director → Director.
We promote from within based on demonstrated performance and impact, not politics or tenure.

Build, Don’t Just Maintain

We’re implementing our concierge framework and career systems right now.
You’re not inheriting a rigid legacy system—you’re helping shape how FlyFlat’s operations scale globally.

Real Support

• We hire proficient people—you won’t be carrying underperformers.

• Regular reviews with clear metrics and feedback.

• Head of People who understands operations and partners with you.

• Process Management team dedicated to making your job easier.

Work-Life Balance

• Predictable scheduling—you’ll know your shift in advance.

• Proper handovers—the next manager gets everything they need.

• Global team—talented colleagues across continents.

• Merit-based performance incentives.

Learn While You Lead

• Advanced travel optimization strategies used by elite professionals.

• Lead global teams with shared metrics and real-time decision-making.

• Collaborate cross-functionally with Product, Engineering, and Operations.

• Gain operational leadership experience at a venture-backed company growing 5x year-over-year.

What Success Looks Like

First 90 Days:

• Learn systems and tools (Sabre, Asana, Periskope, booking platforms).

• Lead shifts independently with 95%+ SLA adherence.

• Begin coaching Team Leads effectively.

• Identify your first improvement opportunities.

Within 6–12 Months:

• Consistently deliver 95%+ SLA and 98%+ accuracy.

• Achieve strong team sentiment scores (8/10+).

• Lead at least one initiative that measurably improves client satisfaction or efficiency.

• Build strong relationships with frequent travelers.

Our Values

• Customer Obsession: We win when our customers win.

• Urgency with Impact: Clients expect answers in minutes, not hours.

• Radical Candor: Honest, direct, respectful feedback builds trust.

• Ownership: If something breaks, we fix it.

• Relentless Excellence: Good enough is never enough.

About Fresh Prints

Fresh Prints is a New York-based custom apparel startup, but at its core, we’re a platform for opportunity.

We partner with ambitious students across the U.S., giving them the capital, training, and support to build real businesses on their campuses. What starts as selling custom merch often turns into something much bigger - ownership, confidence, and a first taste of entrepreneurship.

Behind the scenes, we’re a fast-growing, high-output team building the systems, structure, and support that make all of this possible. And that’s where Finance - and more specifically, Collections - comes in.

A note from Gaurav (Finance Manager)

One thing I’ve always believed in is simple: every single dollar that flows through a company deserves attention.

Not in a rigid or bureaucratic way - but in a way that reflects ownership. When money comes in, we should know where it came from, why it came in, and whether it’s been accounted for correctly. When something doesn’t add up, we don’t ignore it - we dig in, understand it, and fix it.

That level of care isn’t driven by process alone. It’s driven by mindset.

The second belief I hold strongly is that problems are meant to be surfaced, not hidden. If there’s a gap, an error, or something that feels off, the expectation is to call it out. Not to assign blame, but to make the system better. Improvement here is a shared responsibility.

And lastly, I believe in thoughtful disagreement. The best outcomes don’t come from everyone agreeing - they come from people who are willing to challenge ideas, back their thinking, and work toward the best solution together. If you have a perspective, you’re expected to bring it to the table.

What stood out to me when I joined Fresh Prints is how naturally these principles already existed here. It’s a culture where ownership is real, feedback is welcomed, and people genuinely want each other to succeed.

What the Finance Team Is Building (and Why It Matters)

The Finance team is responsible for everything that touches money at Fresh Prints - over $30M in annual revenue, flowing across customers, Campus Managers, suppliers, and printers.

But this role, specifically, sits at the heart of Collections - where revenue becomes real.

This isn’t just about following up on payments. It’s about building systems that ensure:

• Customers pay on time, every time
• Inbound and outbound payments are handled accurately, quickly, and cost-effectively
• Discrepancies are identified and resolved before they become problems
• The business has clear, reliable visibility into cash flow

We’re constantly asking questions like:

• How do we handle a higher volume of tickets without compromising quality?
• How do we make collections more efficient without losing the human touch?
• How do we reduce leakage and improve margins at scale?

As a Collections Manager, you won’t just manage these processes - you’ll own and evolve them.

You’ll lead a small but high-impact team, set the metrics that matter, and play a key role in shaping how money moves through the company as we scale. You’ll work closely with leadership, including Josh (CEO), and have the autonomy to drive meaningful change.

What You’ll Do

• Lead and manage a team of 2–5 Collections Associates
• Own end-to-end collections operations (inbound & outbound follow-ups, payment tracking, dispute resolution)
• Drive improvements in:
• Collections efficiency
• Recovery rates
• Turnaround time on open invoices
• Set, track, and optimize team performance metrics
• Manage customer and vendor communication for payment recovery
• Handle escalations and resolve complex or sensitive cases
• Build and improve collections workflows, systems, and SOPs
• Collaborate cross-functionally with Finance, Sales, and Operations
• Ensure accurate reporting of daily, weekly, and monthly collections data

We’re looking for 3-6 years of experience in:

• Collections / AR / financial operations OR
• Operations/project management in fast-paced environments
• 2+ years managing a team (2-5 people)

Core Skills (Must-Have)

• Strong data orientation (Excel, dashboards, tracking metrics)
• Ability to define and track key metrics such as:
• Collections efficiency
• Agent productivity
• Call volume and conversion
• Proven ability to improve processes or workflows
• Strong ownership and execution mindset
• Excellent communication (especially for difficult conversations)
• Ability to make decisions independently and move fast

Nice-to-Have

• Experience in B2C collections or high-volume customer operations
• Exposure to CRM / ticketing tools
• Experience implementing or improving collections tools
• Background in finance, revenue operations, or customer success

Success in This Role Looks Like

• Improved collections % and recovery timelines
• Clear visibility into metrics and performance
• Scalable, efficient collections processes

Compensation & Benefits

• Competitive salary
• Health insurance
• Learning and growth opportunities
• High-ownership role in a fast-growing environment 
• At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Job Location

• This is a remote position

Working Hours

• Working hours are 7 AM - 4 PM EST (US Timings) Monday to Friday

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Manage a Team of Collections Associates for a fast-growing NYC-based custom apparel start-up

Fresh Prints is a New York-based custom-printed apparel startup. We partner with talented students, providing them with the capital, training, and support to build apparel businesses on their campuses.

About the Role

The Finance team manages all cash inflows and outflows at Fresh Prints. As a Collections Team Lead, you will be responsible for managing and improving the systems and performance of our receivables function.

This is a high-impact role focused on driving revenue realization and ensuring strong cash flow discipline across the business. You will own collections performance, build scalable processes, and lead a team responsible for recovering outstanding payments efficiently and professionally.

What You’ll Do

• Lead and manage a team of 2–5 Collections Associates
• Own end-to-end collections operations (inbound & outbound follow-ups, payment tracking, dispute resolution)
• Drive improvements in:
• Collections efficiency
• Recovery rates
• Turnaround time on open invoices
• Set, track, and optimize team performance metrics
• Manage customer and vendor communication for payment recovery
• Handle escalations and resolve complex or sensitive cases
• Build and improve collections workflows, systems, and SOPs
• Collaborate cross-functionally with Finance, Sales, and Operations
• Ensure accurate reporting of daily, weekly, and monthly collections data

We’re looking for 3–6 years of experience in:

• Collections / AR / financial operations OR
• Operations/project management in fast-paced environments
• 2+ years managing a team (2–5 people)

Core Skills (Must-Have)

• Strong data orientation (Excel, dashboards, tracking metrics)
• Ability to define and track key metrics such as:
• Collections efficiency
• Agent productivity
• Call volume and conversion
• Proven ability to improve processes or workflows
• Strong ownership and execution mindset
• Excellent communication (especially for difficult conversations)
• Ability to make decisions independently and move fast

Nice-to-Have

• Experience in B2C collections or high-volume customer operations
• Exposure to CRM / ticketing tools
• Experience implementing or improving collections tools
• Background in finance, revenue operations, or customer success

Success in This Role Looks Like

• Improved collections % and recovery timelines
• Clear visibility into metrics and performance
• Scalable, efficient collections processes

Compensation & Benefits

• Competitive salary
• Health insurance
• Learning and growth opportunities
• High-ownership role in a fast-growing environment 
• At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Job Location

• This is a remote position

Working Hours

• Working hours are 7 AM - 4 PM EST (US Timings) Monday to Friday

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. 

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  

About Ascend

Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates — often 30–80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.

We've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and have 5x’d our revenue year-over-year. We’re currently at $22M+ ARR and growing fast.

Our mission is to democratize premium travel and make first class accessible to those shaping the world.

Our clients — founders, investors, and executives from venture capital, family offices, private equity, and beyond — expect exceptional service delivered with speed, accuracy, and sophistication.

The Role

We’re looking for an experienced luxury travel professional who combines search expertise, exceptional client communication, and leadership to deliver five-star service at scale.

You’ll lead a team of Client Service Members while personally handling VIP and high-complexity clients. You’ll own the complete client journey from intake through delivery, coach your team daily, and ensure every interaction reflects Ascend's commitment to effortless luxury.

What You’ll Do

Client Service & Optimization

• Personally handle VIP, B2B, Investor, and Premier clients requiring industry experience and escalation tactics.
• Master complex travel optimization using award programs, creative routing, and premium fare strategies.
• Build polished quotes with clear reasoning, value explanations, and trade-off analysis.
• Maintain 95%+ SLA adherence and 98%+ quote accuracy across your team’s work.

Team Leadership

• Lead and coach 3–5 Client Service Members with daily feedback and real-time problem-solving.
• Supervise all client searches and communications during your shift.
• Run weekly team reviews to improve search quality and communication.
• Identify when team members need support or are ready for more complex work.

Operational Excellence

• Ensure seamless handovers between teams and shifts.
• Collaborate with Ticketing and Trip Fulfillment teams on bookings and confirmations.
• Propose search optimizations and training improvements.
• Handle escalations with empathy and confidence.

What You Bring

Must Have:

• 3+ years in luxury travel, premium concierge, or high-touch client service.
• Deep expertise with Sabre GDS — proficient in flight search, fare rules, and creative routing.
• Experience with mileage programs and premium booking methods.
• Excellent written communication — your quotes are clear, polished, and reflect luxury standards.
• Proven track record of meeting 95%+ SLA or quality standards.
• Leadership or mentoring experience — you’ve coached others, even informally.
• Calm under pressure — you prioritize effectively when requests pile up.

Nice to Have:

• Background in luxury hospitality or high-end concierge services.
• Experience with VIP or high-net-worth clients.
• Familiarity with workflow tools, mileage platforms, or CRM systems.
• Passion for travel and miles & points optimization.

You don’t need to check every box — if you have 80% of the skills and the drive to learn, we want to hear from you.

Why Ascend?

Clear Growth Path
Your progression: Client Service Team Lead → Concierge Manager → Senior Manager → Associate Director.
We promote from within based on performance. You’re not just executing — you’re helping shape how Ascend's Client Service function scales globally.

Build, Don’t Just Execute
We’re implementing our concierge framework and career systems now. Your insights on search methodology, training, and client communication will directly influence how we work.

Real Support

• Lead capable people who want to grow.
• Partner with your Concierge Manager on team development.
• Work with the Process Management team to improve workflows.
• Quarterly reviews with clear feedback and a development focus.

Work-Life Balance

• Predictable scheduling — you’ll know your shift in advance.
• Clean transitions between shifts.
• Global team — talented colleagues across continents.

What Success Looks Like

First 90 Days:
Lead your shift independently with 95%+ SLA adherence, handle VIP clients with confidence, begin coaching team members effectively, and achieve 98%+ quote accuracy.

Within 6–12 Months:
Consistently deliver quality metrics, build strong VIP client relationships, lead at least one initiative that improves search quality or team performance, and receive strong team sentiment scores.

Our Values

• Customer Obsession — We win when our customers win.
• Urgency with Impact — Clients expect answers in minutes, not hours.
• Radical Candor — Honest, direct, respectful feedback builds trust.
• Ownership — If something breaks, we fix it.
• Relentless Excellence — Good enough is never enough.

Compensation & Benefits

Base Pay: $1,200 – $1,600/month USD, depending on location and experience.
Additionally, the role includes a 3% company profit share, which can add $250 – $500+ in strong months. Compensation is reviewed based on performance, with clear milestones tied to progression.

Benefits:

• Travel perks: Access to Ascend at-cost booking for personal travel.
• Clear career path with merit-based progression.
• Performance-based salary increases as you advance.
• Global collaboration with talented teams.

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  

About Ascend

Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates — often 30–80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.

We've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and have 5x’d our revenue year-over-year. We’re currently at $22M+ ARR and growing fast.

Our mission is to democratize premium travel and make first class accessible to those shaping the world.

Our clients — founders, investors, and executives from venture capital, family offices, private equity, and beyond — expect exceptional service delivered with speed, accuracy, and sophistication.

The Role

We’re looking for an experienced luxury travel professional who combines search expertise, exceptional client communication, and leadership to deliver five-star service at scale.

You’ll lead a team of Client Service Members while personally handling VIP and high-complexity clients. You’ll own the complete client journey from intake through delivery, coach your team daily, and ensure every interaction reflects Ascend's commitment to effortless luxury.

What You’ll Do

Client Service & Optimization

• Personally handle VIP, B2B, Investor, and Premier clients requiring industry experience and escalation tactics.
• Master complex travel optimization using award programs, creative routing, and premium fare strategies.
• Build polished quotes with clear reasoning, value explanations, and trade-off analysis.
• Maintain 95%+ SLA adherence and 98%+ quote accuracy across your team’s work.

Team Leadership

• Lead and coach 3–5 Client Service Members with daily feedback and real-time problem-solving.
• Supervise all client searches and communications during your shift.
• Run weekly team reviews to improve search quality and communication.
• Identify when team members need support or are ready for more complex work.

Operational Excellence

• Ensure seamless handovers between teams and shifts.
• Collaborate with Ticketing and Trip Fulfillment teams on bookings and confirmations.
• Propose search optimizations and training improvements.
• Handle escalations with empathy and confidence.

What You Bring

Must Have:

• 3+ years in luxury travel, premium concierge, or high-touch client service.
• Deep expertise with Sabre GDS — proficient in flight search, fare rules, and creative routing.
• Experience with mileage programs and premium booking methods.
• Excellent written communication — your quotes are clear, polished, and reflect luxury standards.
• Proven track record of meeting 95%+ SLA or quality standards.
• Leadership or mentoring experience — you’ve coached others, even informally.
• Calm under pressure — you prioritize effectively when requests pile up.

Nice to Have:

• Background in luxury hospitality or high-end concierge services.
• Experience with VIP or high-net-worth clients.
• Familiarity with workflow tools, mileage platforms, or CRM systems.
• Passion for travel and miles & points optimization.

You don’t need to check every box — if you have 80% of the skills and the drive to learn, we want to hear from you.

Why Ascend?

Clear Growth Path
Your progression: Client Service Team Lead → Concierge Manager → Senior Manager → Associate Director.
We promote from within based on performance. You’re not just executing — you’re helping shape how Ascend's Client Service function scales globally.

Build, Don’t Just Execute
We’re implementing our concierge framework and career systems now. Your insights on search methodology, training, and client communication will directly influence how we work.

Real Support

• Lead capable people who want to grow.
• Partner with your Concierge Manager on team development.
• Work with the Process Management team to improve workflows.
• Quarterly reviews with clear feedback and a development focus.

Work-Life Balance

• Predictable scheduling — you’ll know your shift in advance.
• Clean transitions between shifts.
• Global team — talented colleagues across continents.

What Success Looks Like

First 90 Days:
Lead your shift independently with 95%+ SLA adherence, handle VIP clients with confidence, begin coaching team members effectively, and achieve 98%+ quote accuracy.

Within 6–12 Months:
Consistently deliver quality metrics, build strong VIP client relationships, lead at least one initiative that improves search quality or team performance, and receive strong team sentiment scores.

Our Values

• Customer Obsession — We win when our customers win.
• Urgency with Impact — Clients expect answers in minutes, not hours.
• Radical Candor — Honest, direct, respectful feedback builds trust.
• Ownership — If something breaks, we fix it.
• Relentless Excellence — Good enough is never enough.

Compensation & Benefits

Base Pay: $1,200 – $1,600/month USD, depending on location and experience.
Additionally, the role includes a 3% company profit share, which can add $250 – $500+ in strong months. Compensation is reviewed based on performance, with clear milestones tied to progression.

Benefits:

• Travel perks: Access to Ascend at-cost booking for personal travel.
• Clear career path with merit-based progression.
• Performance-based salary increases as you advance.
• Global collaboration with talented teams.

Hiring E-commerce Product Manager Ready for a Real Product Challenge

Bored with incremental improvements to PDPs, catalogs, and search but still in love with the potential impact of ecomm tech? Come talk to us. 

We’re looking for hungry PMs who have experience guiding site visitors through checkout and want to apply that skill to a next-level challenge. 

Fresh Prints is the largest collegiate custom apparel company in the US, which means the “product” we sell is an infinite set of permutations across: Design + Garment + Print Method. To make things even harder, when a customer creates one of those permutations, we have to actually physically produce it, which means our ecomm tech must also apply all appropriate constraints.

We’ve built and released a design tool, website, management portal, and checkout experience in house to allow for that, but we have a ways to go to scale it well. So you’ll answer questions like: 

• How do we offer our customers the optionality their creativity demands without overwhelming them with too many decisions? 
• Which parts of the journey are too complicated? 
• How do we make complex tradeoffs feel intuitive? 
• How do we design flows that adapt as constraints change downstream?
• Where should we hard-block vs soft-guide vs warn?

Some solutions will demand changes to our customer-facing tech, others will require better data structures, and many will leverage gen AI and the MCP endpoints we’ve developed.

You’ll be expected to lead on Product for all of that and everything in between. You’ll own the customer-facing e-commerce and design experience end-to-end.

That includes:

• The product selection and configuration flows
• The design tool and its constraints
• The logic that determines what is possible, recommended, or blocked
• The feedback customers get when they make a choice
• The tradeoffs between flexibility, usability, and operational reality

APPLY IF YOU BELIEVE

• Great products come from sharp judgment, not process theater, but strong execution is all about process discipline 
• The best teams optimize for learning speed and business impact, not org charts or titles
• Product is a team sport that requires deep collaboration, technical curiosity, and low ego
• AI will fundamentally change how products are discovered, built, and scaled
• Great leaders set an uncompromising bar for quality 
• Product managers shouldn’t be gatekeepers, but force multipliers, using judgment, taste, and context to unlock speed across the org

RESPONSIBILITIES

Execution & Delivery Leadership

• Collaborate actively with our Product Designers and Engineers 
• Own the executional rhythm for your product area, ensuring work moves from idea to shipped without unnecessary drag
• Partner with engineering leadership to plan sprints and milestones grounded in real tradeoffs, not wishful timelines
• Break complex, systems-heavy work into executable slices that deliver value incrementally
• Maintain a clear, prioritized backlog that reflects customer impact, technical reality, and business goals
• Actively manage scope, sequencing, and dependencies to keep teams moving fast without sacrificing quality
• Ensure teams leave sprint planning with shared understanding and confidence, not ambiguity
• Surface risks early - especially where constraints or edge cases could derail delivery downstream
• Adjust plans quickly as new information emerges, without thrash or loss of momentum

E-Commerce Product Ownership

• Own the vision and execution of our customer-facing e-commerce experiences
• Work with our Product Design team to create flows that guide customers through complex, multi-step decisions
• Balance choice, clarity, and constraint to maximize successful outcomes

Systems & Constraint Design

• Partner with engineering to model product rules, dependencies, and limitations
• Define how constraints surface in the UI (block, warn, suggest, auto-adjust)
• Ensure edge cases are handled intentionally, not accidentally
• Design scalable and flexible tech that empowers our Ops and Marketing team to keep innovating on our product offering rapidly 

Customer & Business Outcomes

• Use data and customer feedback to continuously refine decision flows
• Lead successful launch and implementation plans so that the tech has the impact it needs to have 

WHO YOU’LL BUILD WITH

• 25 Engineers (including QA)
• 5 Product People
• 4 Product Designers

The team is young, sharp, and lean. 

REQUIREMENTS

• Up to 4 years of product management experience in fast-moving, product-led organizations
• Strong technical fluency - you can reason about systems, APIs, and architecture even if you don’t implement them
• Deep curiosity about AI and how it changes product discovery, delivery, and scale
• Proven ability to operate in ambiguity and turn it into momentum
• Experience working closely with engineering leaders as true peers
• High standards, strong judgment, and a bias toward action
• High ownership and a genuine love of building great products

Compensation & Benefits 

• Competitive salary 
• Health insurance 
• The opportunity to learn a lot rapidly 
• Working with a talented and engaged team dedicated to building a business together.
• At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  

Ticketing Member | Remote | Luxury Travel 

About Ascend 

Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. We combine smart, proprietary booking methods with round-the-clock personal service delivered over WhatsApp. 

We have grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd our revenue year-over-year. We are at $22M+ ARR and growing fast. Our mission is to make first-class travel accessible to the people who are shaping the world. 

Our clients are founders, investors, and senior executives who expect fast, accurate, and polished service. They do not chase confirmations. They trust us to get it right every time. 

The Role 

We are hiring a Ticketing Member to issue flight bookings accurately and on time, every shift, using Sabre. 

Sabre is the booking system at the center of this role. It is a specialized, command-based platform that the global airline industry uses to manage flights, fares, and reservations. In this role, you will use it every day to create and manage booking records, price fares, issue tickets, process changes, and handle voids and refunds. You need to already be comfortable working in Sabre 

independently. This is not a role where we teach Sabre from scratch. 

Once a client approves a booking, it comes to you. Your job is to take that approved booking and issue a confirmed airline ticket in Sabre, using the right booking account, with the correct passenger details, and in line with the fare rules attached to that ticket. Every detail matters. You work closely with your Ticketing Team Lead, who assigns your work and is there for escalations, but you are expected to work accurately and independently within clear processes. 

Compensation 

$600 – $800/month USD 

Compensation is reviewed based on performance, with clear milestones tied to progression.

What You'll Do 

Ticketing in Sabre 

• Build and manage Passenger Name Records (PNRs) in Sabre. A PNR is the master booking record for every client, containing the passenger's name, date of birth, contact information, flight segments, frequent flyer numbers, and any special service requests (such as a specific meal or assistance at the airport)
• Price itineraries in Sabre using fare pricing tools and stored price quotes (PQs) to confirm the correct fare before issuing 
• Issue electronic tickets (e-tickets) across different Pseudo City Codes (PCCs), which are the booking accounts in Sabre used for different booking types, including award redemptions, credit card loyalty program bookings, and standard cash fares 
• Process ticket exchanges and reissues when a client needs to change their flights, applying the correct fare difference and any applicable change fees according to the ticket's fare rules 
• Handle ticket voids, which are same-day cancellations that must be processed within a strict window, and ticket refunds, following the airline's rules for what is refundable and how any remaining value is returned 
• Work the queue in Sabre, which is how new booking tasks and airline messages arrive throughout your shift, and ensure no task sits unacknowledged for more than 30 minutes • Monitor active holds (time-limited reservations in Sabre that expire if not issued or released) and alert your Team Lead of anything expiring within 3 hours 

Quality Control and Data Accuracy 

• Before issuing any ticket, verify every detail in the PNR: passenger name spelling, date of birth, frequent flyer number, flight routing, form of payment, and the fare rules that apply to that ticket 
• After issuing, confirm that the ticket number, fare details, and change or cancellation conditions are fully recorded in the booking database 
• Double-check your own work before marking any booking as complete 

Collaboration and Escalation 

• Coordinate with the Client Service team when a hold needs urgent action or a fare requires last-minute approval 
• Once a ticket is issued, hand it over to the Trip Fulfillment team, who prepare and send the final itinerary and invoice to the client 
• Escalate anything that looks wrong, any system error in Sabre, any mismatch in the booking data, or any VIP issue to your Team Lead immediately rather than trying to resolve it alone 

What You Bring 

Must Have 

• Sabre GDS proficiency is a firm requirement for this role. You need to be able to work in Sabre's command-line environment confidently and independently. This means building PNRs, pricing itineraries, issuing tickets, processing exchanges and reissues, handling voids and refunds, and managing queue work, without needing to be guided through each step 
• 3+ years of hands-on Sabre ticketing experience, in a travel agency, airline, tour operator, or travel management company where you issued tickets as a core part of your daily work
• A solid understanding of fare rules: you know how to read the conditions attached to a ticket in Sabre and apply them correctly when issuing, changing, or refunding • Strong attention to passenger data accuracy: you understand why a misspelled name, a wrong date of birth, or an incorrect frequent flyer number can make a ticket unusable • The ability to work at a consistent pace while maintaining accuracy, especially during busy periods when multiple bookings need attention at once 
• A habit of communicating proactively: if something looks wrong or unclear, you flag it to your Team Lead early 

Nice to Have 

• Experience with award or points-redemption ticketing in Sabre, such as airline miles or bank loyalty program bookings 
• Background in luxury hospitality or high-end travel service 
• Familiarity with task management tools or booking record systems 
• Genuine interest in frequent flyer programs and airline loyalty points 

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month. 

Think of us as your personal talent agent — and good luck with the application! 😊

Please note: To ensure we find the best technical fit, our process begins with a practical skills assessment prior to interviews.

About the Client:

With Coverage provides tech-enabled specialty insurance for experts who work exclusively with leading brands and manage everything in one place, enabling clients to grow their businesses through meaningful savings. The company is seeking a detail-oriented professional to join the operations team as a remote contractor. This role supports the insurance professionals by managing essential administrative processes that keep the business running smoothly.

Role Overview:

As a Lead Risk Advisor Assistant, you will serve as a senior support partner to one or more Risk Advisors, playing a key role in overseeing daily insurance operations, ensuring high-quality client servicing, and maintaining operational excellence across accounts.

We are seeking an experienced insurance professional with a strong background in commercial and business insurance, exceptional attention to detail, and the ability to manage multiple priorities. This role requires hands-on experience coordinating directly with underwriters on manually underwritten commercial policies and supporting Risk Advisors through complex placement workflows, while also providing guidance or quality oversight to junior team members as needed.

Key Responsibilities:

• Serve as the primary operational support for one or more Risk Advisors (Account Managers), ensuring seamless day-to-day account management.
• Lead the preparation and review of insurance quotations, proposals, renewals, and endorsements for accuracy and completeness.
• Oversee accurate data entry and maintenance across web-based insurance systems, CRMs, and editable PDFs.
• Maintain, audit, and update client records and policy information in the CRM to ensure data integrity.
• Prepare, review, and issue certificates of insurance and other policy-related documents.
• Gather, organize, and validate client data for insurance applications and supporting documentation.
• Manage and monitor billing processes with both clients and insurance carriers, flagging discrepancies proactively.
• Track and follow up on outstanding documentation, policy subjectivities, and compliance requirements.
• Draft, review, and send professional client and carrier communications on behalf of the Risk Advisor.
• Act as a quality checkpoint by reviewing work completed by junior assistants or support staff, when applicable.
• Identify process improvements and best practices to enhance efficiency and client experience.
  
  

What We're Looking For:

• Strong experience with commercial and business insurance (required).
• Proven experience working directly with underwriters on manually underwritten commercial policies, including submissions, follow-ups, and revisions.
• Advanced knowledge of insurance terminology, documentation, and workflows.
• Hands-on experience with insurance management systems and CRMs.
• Proven track record of managing multiple client accounts with high service standards.
• Leadership mindset with the ability to take ownership and guide others when needed.
• Highly motivated, detail-oriented, and quality-focused.
• High learning agility, adaptability, and problem-solving ability.
• Strong work ethic, reliability, and accountability.
• Proactive and comfortable working closely with Risk Advisors in a senior support capacity.
• Enthusiasm for continuous learning and going above and beyond for clients.
• Front experience is a plus.

Additional Details:

• You will be working 5 days a week, including one weekend day, but will have 2 days off in a row. 
• Working hours will be 9am - 6pm EST (please apply only if this works for you).
• Location: Philippines, India (Remote).

Compensation and Benefits

• Competitive salary
• Opportunity to build valuable skills in the insurance industry
• Stable, long-term remote position
• Supportive team environment with training provided
• Growth potential for high performers

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  

Graphic Designer (Full-Time — Remote)

We are seeking a Mid-Level Graphic Apparel Designer to join our design team as a full-time remote employee. This role supports daily design development for licensed apparel and accessories while collaborating closely with our U.S. team in Eastern Standard Time (EST).

This position requires strong English communication skills, the ability to work U.S. business hours, and a high level of ownership in a fast-paced licensed fashion environment.

The designer will contribute to Men’s, Women’s, and/or Accessories programs and is expected to quickly learn our processes and begin producing retail-ready artwork. The role offers growth into advanced licensed product development and trend-driven commercial design.

Please submit an online portfolio with your application. Applicants without a portfolio will not be considered.

Working Requirements (Important)

• Must be fluent in written and spoken English.

• Available to work Ripple Junction business hours:

  • Monday – Thursday: 8:30 AM – 6:00 PM EST

  • Friday: 8:30 AM – 3:30 PM EST

  • Lunch Break: 1 hour daily

• Reliable high-speed internet and professional work-from-home setup required.

• Daily communication via Microsoft Teams and email.

• Ability to attend live design reviews, feedback sessions, and collaboration meetings with the U.S. team.

Requirements

• Bachelor’s degree in Graphic Design, Commercial Art, or a related field (or equivalent experience).

• 2+ years of experience designing graphics for apparel or licensed consumer products.

• Strong understanding of Western retail aesthetics and pop-culture markets.

• Online portfolio demonstrating commercial product design.

Core Responsibilities

Design & Creative Development

• Create on-trend, marketable licensed and original graphics aligned with brand direction.

• Translate trend direction into products that meet customer needs.

• Apply fashion, graphic, and pop-culture trends appropriate for U.S. retail.

• Design within licensor style guides and approval requirements.

• Develop original graphic elements to supplement provided materials.

• Execute daily revisions based on licensor and internal feedback.

Collaboration & Communication

• Participate in live design critique meetings with the U.S. team.

• Communicate clearly and proactively in English.

• Collaborate with production and approvals teams to meet print limitations and deadlines.

• Support presentation and pitch creation for new licenses and customers.

Research & Process

• Conduct research on customers, competitors, and retail trends.

• Gather verbiage, graphic direction, and concept inspiration for licenses.

• Maintain file organization standards and naming conventions.

• Assist in preparation of customer-specific assortments and design rounds.

Must-Have Skills

• Expert proficiency in Adobe Photoshop and Illustrator.

• Strong digital illustration, typography, and composition skills.

• Ability to apply existing art trends accurately.

• Comfortable working from written feedback and markups.

• Passion for pop culture, entertainment, fashion, and licensed brands.

Preferred Skills

• Experience designing for U.S. retail brands or licensors.

• Understanding of apparel embellishment techniques.

• Knowledge of Adobe InDesign, Acrobat, and Bridge.

• Familiarity with screen printing and DTG printing limitations (training provided).

• Experience preparing print-ready production files.

Frontier is a subsidiary of Fresh Prints. We help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies.

One of our clients, Backbone is a global gaming technology company redefining how the world plays, connects, and competes. They design and build cutting-edge gaming hardware, consumer electronics, and digital subscription products that power immersive experiences across continents.

With a rapidly growing omnichannel D2C presence and operations spanning North America, Europe, and Asia, Backbone delivers both physical and digital experiences seamlessly with precision, innovation, and global impact at the core of everything they do.

Role Overview:

We’re looking for a Mid-Level Cost Accountant to take ownership of cost accuracy across our hardware and digital product ecosystem. This role is remote and is ideal for someone who’s meticulous, self-driven, and relentless in pursuing accuracy.

You’ll play a key role in ensuring cost integrity for manufacturing, logistics, and digital subscriptions, supporting leadership in making informed decisions that drive profitability and growth.

If you love numbers, details, and problem-solving—and you have the discipline and curiosity to dig deeper than anyone else—you’ll fit right in.

Key Responsibilities:

• Manage and analyze product costs, including manufacturing, BOMs, freight, duties, and landed costs.
• Oversee cost allocations for digital app subscriptions, including platform fees, transaction charges, and related costs.
• Conduct detailed variance analysis between standard and actual costs, identifying root causes and improvement opportunities.
• Partner with operations and FP&A to forecast COGS and model new product cost scenarios.
• Build and maintain accurate cost reports and dashboards to inform executive decision-making.
• Ensure compliance with accounting standards (IFRS/GAAP) and internal control frameworks.
• Collaborate with global finance, supply chain, and digital operations teams to align cost methodologies across regions.
• Drive process automation and accuracy improvements using ERP and BI tools (e.g., NetSuite, SAP, Oracle).

What We're Looking For:

• Experience: 7+ years in cost accounting, ideally in a global D2C, hardware, or consumer tech business.
• Education: Bachelor’s degree in Accounting, Finance, or Commerce; CA/CMA preferred.
• Deep understanding of costing principles, variance analysis, and inventory valuation.
• Strong exposure to subscription and digital revenue models as well as hardware manufacturing.
• High proficiency in Excel, data reconciliation, and ERP/BI tools.
• Obsessed with detail, accuracy, and continuous improvement.
• Self-motivated, proactive, and comfortable owning complex cross-functional deliverables.

Additional Details:

• Location: India (Remote)

Compensation and Benefits

• Competitive salary
• Be part of a fast-growing global gaming brand with world-class products and a passionate customer base
• Work alongside cross-border teams driving innovation in gaming technology.

Build Your Sales Career at One of America’s Fastest-Growing Startups

Hey! I am Mahak. In 2022, I was an Assistant Professor pursuing a PhD in Finance. That was the "big career." If you told me then I’d end up in Sales, I would’ve lectured you for an hour on why I was meant for a classroom, not a CRM. I was playing it safe in academia, convinced I’d reached the pinnacle.

Then I joined Fresh Prints in December 2022. It was a total U-turn.

I went from "Professor Mahak" to a Junior ISA. On paper, it looked like a massive step backward. A total entry-level grind after years of academic prestige. My ego took a hit. I was starting from scratch in a field that used to terrify me.

But Day 1 was a reality check. I saw 21-year-olds demolishing their goals with a level of fire I’d never seen in a lecture hall. I realized my degrees didn't matter as much as my drive. 

Core Memory: The Sunday Morning Email: A few weeks in, I got a team-wide email from Jacob (our Co-Founder) titled “How to establish a great first connection.” I opened it and froze. He used an email I had sent to a client as the perfect example of what not to do. :’)

It was a tough pill to swallow. I was devastated, but also shocked. I had no idea the leadership was watching so closely or cared that much about an entry-level associate's growth. I didn't quit; I reflected. Jacob kept working with me because he saw me actually listening. Exactly one month later, Jacob shared a new example of perfect client communication with the team. This time, it was me. I traded the lecture notes for a headset and stepped into the limelight.

Seven months in? Promoted to Level I. A year later, my boss, Dylan, asked the ultimate question: “Do you want to grow as a solo contributor, or do you want to lead?” Most people would’ve asked for a manual or a training week. I just felt electric. I’d led clubs in college and always had that "Commander" energy; I just never knew a corporate job would actually let me unleash it.

I didn’t just swim; I built a fleet. Within 10 months, I was promoted to Inside Sales Manager.

Today, my "PhD" stands for Powerhouse Development (haha, jk!). My day-to-day isn't just management; it’s about architecting the success of my team. I work directly with my ISAs to dismantle their targets, build closing strategies, and turn Junior ISAs into Key Account Managers who scale business through high-value referrals.

Fresh Prints is a high-speed experiment in autonomy. I went from teaching theory to driving real-world impact, and I haven't looked back since.

If you have the energy to build, experiment, and own outcomes, I’d love to hear from you.

What You’ll Do

As an Inside Sales Associate, you’ll be a key piece of our revenue engine. In this role, you will:

• Close high-intent inbound leads driven by our marketing team
• Deepen relationships with existing clients and grow their accounts
• Deliver an exceptional experience on every call and email
• Own your pipeline, hit your goals, and help drive the team’s performance

This is a role where your effort translates directly into your results - and your growth.

Who Thrives Here

You’ll fit right in if you:

• Have 0–3 years of B2B sales experience (freshers welcome!)
• Communicate clearly and confidently in English (written + verbal)
• Are comfortable using CRMs like Salesforce or are eager to learn
• Can maintain a neutral accent for smooth conversations with U.S. clients
• Stay proactive, organized, and calm - even when things get hectic
• Love solving problems and don’t shy away from ambitious targets

What You Get

• $700/month base salary + uncapped commission
• Night Shift Allowance
• Health Insurance & Mental Health Benefits
• A high-growth, high-ownership environment where you’ll learn fast
• Real autonomy + mentorship from some of the most driven people you’ll meet
• A permanent work-from-home setup

Working Hours

• 8 AM – 5 PM EST (6:30 PM - 3:30 AM IST)
• 100% Remote (India)

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Join Fresh Prints: Drive Sales, Embrace Growth, and Shape the Future!

Hey! I am Mahak. In 2022, I was an Assistant Professor pursuing a PhD in Finance. That was the "big career." If you told me then I’d end up in Sales, I would’ve lectured you for an hour on why I was meant for a classroom, not a CRM. I was playing it safe in academia, convinced I’d reached the pinnacle.

Then I joined Fresh Prints in December 2022. It was a total U-turn.

I went from "Professor Mahak" to a Junior ISA. On paper, it looked like a massive step backward. A total entry-level grind after years of academic prestige. My ego took a hit. I was starting from scratch in a field that used to terrify me.

But Day 1 was a reality check. I saw 21-year-olds demolishing their goals with a level of fire I’d never seen in a lecture hall. I realized my degrees didn't matter as much as my drive. 

Core Memory: The Sunday Morning Email: A few weeks in, I got a team-wide email from Jacob (our Co-Founder) titled “How to establish a great first connection.” I opened it and froze. He used an email I had sent to a client as the perfect example of what not to do. :’)

It was a tough pill to swallow. I was devastated, but also shocked. I had no idea the leadership was watching so closely or cared that much about an entry-level associate's growth. I didn't quit; I reflected. Jacob kept working with me because he saw me actually listening. Exactly one month later, Jacob shared a new example of perfect client communication with the team. This time, it was me. I traded the lecture notes for a headset and stepped into the limelight.

Seven months in? Promoted to Level I. A year later, my boss, Dylan, asked the ultimate question: “Do you want to grow as a solo contributor, or do you want to lead?” Most people would’ve asked for a manual or a training week. I just felt electric. I’d led clubs in college and always had that "Commander" energy; I just never knew a corporate job would actually let me unleash it.

I didn’t just swim; I built a fleet. Within 10 months, I was promoted to Inside Sales Manager.

Today, my "PhD" stands for Powerhouse Development (haha, jk!). My day-to-day isn't just management; it’s about architecting the success of my team. I work directly with my ISAs to dismantle their targets, build closing strategies, and turn Junior ISAs into Key Account Managers who scale business through high-value referrals.

Fresh Prints is a high-speed experiment in autonomy. I went from teaching theory to driving real-world impact, and I haven't looked back since.

If you have the energy to build, experiment, and own outcomes, I’d love to hear from you.

Your Role

As an Inside Sales Associate, you’ll be part of a driven sales team. Your role will involve:

• Closing inbound leads from our marketing team
• Growing existing accounts
• Providing an exceptional client experience
• Taking ownership of your pipeline and helping drive our revenue goals

Who We’re Looking For

If you love tackling challenges and seeing your hard work pay off, you’ll thrive here. Here’s what we’re after:

• 2-5 years of B2B sales experience (preferably with the US/Europe market)
• Fluent in verbal and written English
• Comfortable with CRM tools like Salesforce
• A neutral accent for clear communication with American clients
• A proactive, goal-oriented mindset with the ability to stay cool under pressure

What We Offer

• A competitive base salary of $700/month with uncapped commission
• Night Shift Allowance
• Health Insurance and Mental Health Benefits
• A fast-paced, high-growth environment with opportunities to learn rapidly
• The autonomy and support to grow your career alongside some of the most ambitious people you'll ever meet

Location & Hours

• Permanent WFH setup
• 8 AM - 5 PM EST (6:30 PM - 3:30 AM IST)

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Drive the volume hiring of Campus Managers at a fast-growing American Start-up!

This is Ayushi, the Recruiting Manager at Fresh Prints.

Fresh Prints was my first full-time job after finishing my degree. I joined thinking it’d be a place to try new things and see where it takes me — and that mindset ended up shaping my entire growth here.

I started as a Training Associate, coaching Campus Managers who would eventually be doing sales, even though I had never done sales myself. That experience quickly showed me what Fresh Prints truly values: not what you already know, but how fast you learn, how well you take feedback, and how willing you are to figure things out.

Less than two years later, I moved into campus recruiting, hiring the very role I once trained. Having seen Campus Managers from training, interviewing, and recruiting gave me a clear view of what actually predicts success — far beyond resumes or college names.

When I joined, campus recruiting was largely volume-driven. Over time, we shifted our focus to quality, rethinking how we source, evaluate, and engage candidates. We experimented beyond LinkedIn — across Handshake, social campaigns, and unconventional channels — and built a process that values thoughtful outreach and iteration.

The Campus Recruiters who do well here are consistent, persistent, and deeply ownership-driven. They build routines, keep experimenting, and don’t wait to be told what to fix.

My growth at Fresh Prints came from taking ownership and staying curious. If you’re excited to build, experiment, and shape how we hire the next generation of Campus Managers, this role gives you the space to do exactly that.

Your job is to help Fresh Prints find more incredible students who drive revenue. You’ll do this by working directly on sourcing, qualifying, and converting leads into Campus Managers.

• How do we get more Campus Managers?
• How do we create a process that helps us source, qualify, and convert talented students into Campus Managers at a fast rate?
• How do we usher in the next stage at Fresh Prints?

If this sounds exciting, and you have the energy to build, experiment, and own outcomes, we’d love to hear from you.

Responsibilities

• Conduct research and source leads
• Prepare a thorough and detailed recruitment process plan
• Promoting and marketing the CM job through outbound recruiting campaigns including calls, emails, texts, etc
• Screen potential CM candidates
• Scheduling initial prospecting meetings with our Business Development Managers
• Work with our Campus Recruiting Manager & Associates to hit quarterly recruiting goals
• Prepare a weekly report on recruiting metrics
• Coordinate with our recruiting & training teams

Requirements

• Exceptional oral and written communication skills along with a neutral accent
• Fluency in English is a must
• Great interpersonal and people skills
• 1+ years of high-volume recruiting experience 
• Detail-oriented and meticulous with work
• Self-motivated and excited to work on different projects

Personal Attributes

• Proactive 
• In love with challenges & solving problems
• Goal-oriented, ambitious, dedicated to a long-term vision
• Open to change
• Calm under pressure

Compensation & Benefits

• Base Pay of $700 per month + night shift allowances
• Health insurance
• Learning Opportunities
• Working in a great culture, with an international team

Job Location

• This role is 100% remote! 

Work Timing

• This is a salaried role, not an hourly role. However, to make sure we can coordinate across time zones we ask that everyone in this role be available for meetings/emails/g-chats, etc at least from approximately 7:30 PM IST - 4:30 AM IST.

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. 

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Drive the volume hiring of Campus Managers at a fast-growing American Start-up!

This is Ayushi, the Recruiting Manager at Fresh Prints.

Fresh Prints was my first full-time job after finishing my degree. I joined thinking it’d be a place to try new things and see where it takes me — and that mindset ended up shaping my entire growth here.

I started as a Training Associate, coaching Campus Managers who would eventually be doing sales, even though I had never done sales myself. That experience quickly showed me what Fresh Prints truly values: not what you already know, but how fast you learn, how well you take feedback, and how willing you are to figure things out.

Less than two years later, I moved into campus recruiting, hiring the very role I once trained. Having seen Campus Managers from training, interviewing, and recruiting gave me a clear view of what actually predicts success — far beyond resumes or college names.

When I joined, campus recruiting was largely volume-driven. Over time, we shifted our focus to quality, rethinking how we source, evaluate, and engage candidates. We experimented beyond LinkedIn — across Handshake, social campaigns, and unconventional channels — and built a process that values thoughtful outreach and iteration.

The Campus Recruiters who do well here are consistent, persistent, and deeply ownership-driven. They build routines, keep experimenting, and don’t wait to be told what to fix.

My growth at Fresh Prints came from taking ownership and staying curious. If you’re excited to build, experiment, and shape how we hire the next generation of Campus Managers, this role gives you the space to do exactly that.

Your job is to help Fresh Prints find more incredible students who drive revenue. You’ll do this by working directly on sourcing, qualifying, and converting leads into Campus Managers.

• How do we get more Campus Managers?
• How do we create a process that helps us source, qualify, and convert talented students into Campus Managers at a fast rate?
• How do we usher in the next stage at Fresh Prints?

If this sounds exciting, and you have the energy to build, experiment, and own outcomes, we’d love to hear from you.

Responsibilities

• Conduct research and source leads
• Prepare a thorough and detailed recruitment process plan
• Promoting and marketing the CM job through outbound recruiting campaigns including calls, emails, texts, etc
• Screen potential CM candidates
• Scheduling initial prospecting meetings with our Business Development Managers
• Work with our Campus Recruiting Manager & Associates to hit quarterly recruiting goals
• Prepare a weekly report on recruiting metrics
• Coordinate with our recruiting & training teams

Requirements

• Exceptional oral and written communication skills along with a neutral accent
• Fluency in English is a must
• Great interpersonal and people skills
• 1+ years of high-volume recruiting experience 
• Detail-oriented and meticulous with work
• Self-motivated and excited to work on different projects

Personal Attributes

• Proactive 
• In love with challenges & solving problems
• Goal-oriented, ambitious, dedicated to a long-term vision
• Open to change
• Calm under pressure

Compensation & Benefits

• Base Pay of $700 per month + night shift allowances
• Health insurance
• Learning Opportunities
• Working in a great culture, with an international team

Job Location

• This role is 100% remote! 

Work Timing

• This is a salaried role, not an hourly role. However, to make sure we can coordinate across time zones we ask that everyone in this role be available for meetings/emails/g-chats, etc at least from approximately 7:30 PM IST - 4:30 AM IST.

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. 

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Drive Sales for one of the fastest growing startups in the US!

Hi, I’m Nas, one of the founding members of the Inside Sales team at Fresh Prints.

When I joined Fresh Prints as an Operations Associate in 2018, I never imagined how much this journey would transform my career. A year into my role, Jacob approached me about an exciting experiment - building an Inside Sales team from scratch. Sales had always been my passion, so I jumped at the chance. Back then, we had no processes, no roadmap - just a blank slate.

Over the next few months, Jacob, Vaibhav, and I built the entire foundation of our inside sales process. From defining how associates close deals to setting up our CRM tracking, we created a system that would scale as the company grew. Fast forward to today: the team has expanded into multiple layers - ISAs, team leads, managers, and a dedicated Key Accounts team. Looking at how far we’ve come, I’m incredibly proud to have played a core role in shaping Fresh Prints’ sales strategy.

But what I love most about Fresh Prints is the meritocracy. Over six years, I’ve been promoted every single year; not because of tenure, but because the company truly rewards results. Whether you’re fresh out of college or transitioning from a different role, if you prove your potential, you’ll grow here.

For me, being a salesperson at Fresh Prints feels like running my own business. I work directly with clients, have full autonomy over strategies, and make decisions that drive real impact. The company’s resources are there to support me, but I own the relationships and the results.

If you thrive in a high-ownership environment where innovation is encouraged and your growth is only limited by your ambition, you’ll love being an ISA here. This isn’t just another sales job - it’s a chance to build something extraordinary.

Here's a little more insight into the role:

Your Role

As an Inside Sales Associate, you’ll:

• Close inbound leads and grow existing accounts.
• Deliver exceptional client experiences.
• Own your pipeline and drive revenue goals.

Who You Are

You’ll thrive here if you:

• Have 0–3 years of B2B sales experience (Freshers are welcome!).
• Are fluent in English with a neutral accent.
• Know your way around CRM tools like Salesforce.
• Stay proactive, goal-oriented, and calm under pressure.

What You Get

• $700/month base + uncapped commission (draw against base!)
• Night shift allowance, health insurance, and mental health benefits.
• Rapid growth opportunities in a high-energy, supportive team.

Location & Hours

• Work from home - permanently. Forget the commute, embrace the comfort.
• 8 AM–5 PM EST (6:30 PM–3:30 AM IST).

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.