Fresh Prints is America's fastest growing collegiate custom apparel company.
Our team is our secret weapon. We are an ambitious bunch, determined to live and work with purpose. We invest heavily in developing individuals, and we hold each other to an incredibly high standard. Fresh Prints is run as a meritocracy, which means your voice is as loud as the quality of your input, not your title.
We welcome everyone regardless of sexual orientation, gender, religion, nationality, age, and race. Anyone with talent and drive will be given the guidance and space to have a major impact on the future of Fresh Prints.
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About Frontier:
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.
Client Service Member | Remote | Luxury Travel
About Ascend
Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. We combine smart, proprietary booking methods with round-the-clock personal service delivered over WhatsApp.
We have grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd our revenue year-over-year. We are at $22M+ ARR and growing fast. Our mission is to make first-class travel accessible to the people who are shaping the world.
Our clients are founders, investors, and senior executives who expect fast, accurate, and polished service. They do not chase confirmations. They trust us to get it right every time.
The Role
We are looking for a Client Service Member who loves the challenge of finding the perfect flight, building a compelling quote, and delivering genuinely personal service to high-expectation travelers.
You will own each client request from start to finish: from reading the initial message and understanding what the client actually needs, through searching for the best options, to writing a polished quote that makes their decision easy. You will work across multiple booking strategies, including award travel, loyalty program redemptions, and premium fare inventory, and you will communicate with clients in a way that always feels warm, fast, and professional.
This is an individual contributor role. You are the person the client interacts with, and your work directly determines the quality of their experience.
Compensation
$700 - $1,200/month USD, depending on location and experience.
Compensation is reviewed based on performance, with clear milestones tied to progression.
What You'll Do
Search and Optimization
Quote Creation and Client Delivery
Client Communication
Data Accuracy and Handovers
Escalation and Quality
What You Bring
Must Have
Nice to Have
You do not need to check every box. If you have 80% of the must-have skills and genuine enthusiasm to learn, we want to hear from you.
Ready to apply?
Apply to Fresh PrintsShare this job
About Frontier
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.
Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies. If you like one of the Frontier roles, and you apply, and you’re accepted, we’ll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month. Think of us as your personal talent agent, and good luck with the application :)
About the client
Balto’s mission is to power a new era of knowledge work in the contact center, and we're creating awesome technology to do just that. If you're excited by the opportunity to join a dynamic team initiating a technological revolution in Real-Time Guidance, Balto is for you.
More than just a company, Balto is a community. A community committed to empowering each of our members. This mission is at the heart of our organization. As a member of our Technical Success team, you’ll act as the voice of the user, drive efficient implementation & product engagement from onboarding to continued adoption, and investigate solutions for complex technical issues.
ML Engineer — Signal Processing / ASR
We are looking for a hands-on Machine Learning Engineer with strong experience in signal processing, ASR, and production ML systems. This role is for someone who has built and deployed real-world audio or speech ML systems, not just experimented with models in notebooks.
You will work on real-time and post-call speech systems where accuracy, latency, reliability, and operational robustness matter.
Responsibilities:
Requirements:
Nice to Have:
Ideal Profile:
The ideal candidate is a practical ML systems engineer with strong intuition for audio, speech, and production behavior. They can take vague issues like “ASR quality dropped“, “latency spiked,” or “redaction missed edge cases” and turn them into clear investigations, measurable experiments, and production improvements.
Ready to apply?
Apply to Fresh PrintsShare this job
About Frontier
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully-remote, 380-person company that has most of our team in India and the Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.
Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US-based startups and high-growth companies.
About the Client:
We are seeking a dynamic Sales Development Representative to join Bungalow, a leading real estate investment, management, and rental platform revolutionizing the housing market. Their mission is to provide beautiful, flexible, and affordable housing options, ensuring everyone feels at home in their community. They’re committed to delivering a seamless rental experience, offering unique homes and rooms for rent in prime locations across all price ranges.
As the largest and fastest-growing rental company in the United States, we're on the lookout for a superstar and tech-savvy Sales Development Representative to join their team. If you're passionate about making a difference, thrive in a fast-paced environment, and are driven by innovation, Bungalow is the perfect place for you.
Responsibilities
Personal attributes
Job specific requirements
Compensation & Benefits
Working Hours
Ready to apply?
Apply to Fresh PrintsShare this job
About Frontier
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully-remote, 380-person company that has most of our team in India and the Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.
Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US-based startups and high-growth companies.
About the Client:
We are seeking a dynamic Sales Development Representative to join Bungalow, a leading real estate investment, management, and rental platform revolutionizing the housing market. Their mission is to provide beautiful, flexible, and affordable housing options, ensuring everyone feels at home in their community. They’re committed to delivering a seamless rental experience, offering unique homes and rooms for rent in prime locations across all price ranges.
As the largest and fastest-growing rental company in the United States, we're on the lookout for a superstar and tech-savvy Sales Development Representative to join their team. If you're passionate about making a difference, thrive in a fast-paced environment, and are driven by innovation, Bungalow is the perfect place for you.
Responsibilities
Personal attributes
Job specific requirements
Compensation & Benefits
Additional Details
Ready to apply?
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We are looking for a Product Image Designer – Fashion (AI-Focused) who specializes in transforming raw garment images into high-quality, model-based visuals using AI tools. This role will play a key part in enhancing product presentation for e-commerce and wholesale use, including the creation of polished linesheets.
Ready to apply?
Apply to Fresh PrintsShare this job
We are looking for a Product Image Designer – Fashion (AI-Focused) who specializes in transforming raw garment images into high-quality, model-based visuals using AI tools. This role will play a key part in enhancing product presentation for e-commerce and wholesale use, including the creation of polished linesheets.
Ready to apply?
Apply to Fresh PrintsShare this job
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.
Think of us as your personal talent agent — and good luck with the application! 😊
Mura is an early stage, venture-backed startup helping commercial HVAC providers accelerate and automate their billing cycle. Commercial HVAC companies currently manage their billing out of offline PDFs, spreadsheets, email, and third party portals. Mura streamlines the process so that companies get paid faster and are able to scale without hiring more people.
Mura has automated over 100,000 invoices in the past few months and closed 18 customers - including the largest PE-backed operator in the space. The field service software market is a $170B+ opportunity, and we’re building the category-defining company.
Mura’s co-founders previously started LeafLink, a b2b cannabis marketplace that was backed by investors including Founders Fund, Lerer Hippeau, and Thrive Capital. LeafLink now moves 80% of the wholesale cannabis orders in the U.S. ($20B+). The team at Mura deeply understands b2b orders, and is excited to dive into a similar problem in commercial HVAC.
As one of the first engineers at Mura, you will play a key role in building the product that our customers are interacting with day-to-day, and the platform on which we will grow moving forward.
This is not just a coding role. You will be expected to deeply understand the customer’s needs and make product decisions. You will need to architect systems with an eye to efficient scaling, help with customer launches, analyze data, and generally perform what tasks are necessary for Mura to consistently deliver more value to customers.
You will also be writing a lot of code. As a result of being an early stage startup, we wouldn’t want to hide this reality to prospective candidates: raw hours actually make a big difference in the impact we can make right now. This won’t always be the case but it is at present. So, often we find ourselves working later in the evening, and occasionally during the weekend.
Own product feature development from specification to successful launch to iterating until it meets the metrics we are trying to reach.
Building integrations into new field service management systems (FSMs - our customers’ system of record) to expand Mura’s total addressable market.
Work on infrastructure improvement projects, like speeding up our CI or deployment process.
Periodically handle on-call duties to make sure we never have extensive downtime for our customers.
Writes clean, reusable code
Good systems design understanding and knowledge
Cares about product outcomes, not just engineering outcomes
Excellent communicator
Thrives in uncertainty
Competitive salary
The best tutorial on starting a company you can find. Twice-successful founders that are transparent and collaborative on the direction of the company
Flexible vacation and PTO
Ready to apply?
Apply to Fresh PrintsShare this job
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month.
Think of us as your personal talent agent — and good luck with the application! 😊
Please note: To ensure we find the best technical fit, our process will have a practical skills assessment prior to interviews.
About
We are currently looking for a highly skilled Graphic Designer on behalf of our client, Unrivaled Teamwear. Unrivaled Teamwear serves as the parent company of industry leaders such as Champion® Teamwear, Gear for Sports®, and Knights Apparel.
As a Graphic Artist, you will be responsible for creating and auditing custom graphics for screen-printed sports apparel. You will create high-quality designs sensitive to aesthetics while maintaining specific production and efficiency goals. This position is centered around learning and developing an understanding of basic screen-printing processes.
On a day-to-day basis, this means:
Requirements
Personal Attributes
Compensation and Benefits
Ready to apply?
Apply to Fresh PrintsShare this job
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month.
Think of us as your personal talent agent — and good luck with the application! 😊
Please note: To ensure we find the best technical fit, our process begins with a practical skills assessment prior to interviews.
Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates—often 30–80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.
We've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and have 5x’d our revenue year-over-year. We’re currently at $22M+ ARR and growing fast. Our mission is to democratize premium travel and make first class accessible to those shaping the world.
Our clients—founders, investors, and executives from venture capital, family offices, private equity, and beyond—expect exceptional service delivered with speed, accuracy, and sophistication.
We're looking for an experienced luxury service leader who wants to build world-class operations and scale their impact in a fast-growing company.
You’ll own shift-level operations across four core functions: Client Service, Ticketing, Trip Fulfillment, and Process Management. You’ll lead Team Leads who manage specialists, ensure every client receives five-star treatment, and build systems that make excellence repeatable and scalable.
Manage 3–4 Team Leads across all concierge functions.
Provide daily coaching, feedback, and support to develop their judgment and leadership.
Build a culture where ownership, precision, and empathy are balanced with speed and quality.
Conduct regular reviews to support team member growth and performance.
Direct all client-facing operations during your shift with real-time decision-making.
Allocate resources, manage escalations, and resolve complex issues with calm confidence.
Ensure seamless handovers between shifts—nothing falls through the cracks.
Maintain 95%+ SLA adherence and 98%+ data accuracy through effective systems and team management.
Own the end-to-end client journey for your shift—every request, quote, booking, and follow-up.
Personally handle VIP clients and high-complexity situations requiring senior judgment.
Ensure clients receive timely updates, proactive solutions, and service exceeding expectations.
Turn service recovery moments into opportunities that strengthen client relationships.
Submit at least two documented process improvements per month that increase efficiency or quality.
Spot patterns in client feedback, system inefficiencies, and team performance—and solve them systematically.
Partner with Process Management and other teams to streamline workflows.
Use data to make decisions, validate improvements, and track impact.
Work closely with Product, Operations, and Leadership to implement new systems and scale consistency across shifts.
Represent the voice of both clients and your team in strategic discussions.
Contribute insights that shape how we grow globally while maintaining service quality.
4+ years in luxury travel, hospitality, or high-touch service operations (apply even if you don’t have all the experience but are confident in your skillset).
2+ years in a leadership or management role—you’ve coached teams, not just managed tasks.
Strong GDS proficiency (Sabre preferred)—comfortable with fare rules, complex routing, and ticketing.
Data-driven approach—you use metrics to spot trends and improve performance.
Excellent written and verbal communication—you can coach with clarity and write polished client messages.
Calm under pressure—when everything hits at once, you’re the steady presence.
Experience with international business/first-class bookings or award travel programs.
Familiarity with tools like Asana, Periskope, Stripe, or similar workflow/CRM platforms.
Track record of building or improving operational processes, SOPs, or training programs.
Experience managing remote, global teams.
Background in luxury hospitality brands (hotels, premium concierge services).
You don’t need to check every box—if you have ~80% of the skills and the drive to learn, we want to hear from you.
You’ve turned around an underperforming team or operation (and can show the metrics).
You’re known as the manager people want to work for because you make them better.
You have a reputation for spotting issues before they become problems.
You think in systems but lead with empathy—process without people is just bureaucracy.
You’re comfortable being hands-on when needed while developing others to take ownership.
Your progression: Concierge Manager → Senior Concierge Manager → Associate Director → Director.
We promote from within based on demonstrated performance and impact, not politics or tenure.
We’re implementing our concierge framework and career systems right now.
You’re not inheriting a rigid legacy system—you’re helping shape how Ascend’s operations scale globally.
We hire proficient people—you won’t be carrying underperformers.
Regular reviews with clear metrics and feedback.
Head of People who understands operations and partners with you.
Process Management team dedicated to making your job easier.
Predictable scheduling—you’ll know your shift in advance.
Proper handovers—the next manager gets everything they need.
Global team—talented colleagues across continents.
Merit-based performance incentives.
Advanced travel optimization strategies used by elite professionals.
Lead global teams with shared metrics and real-time decision-making.
Collaborate cross-functionally with Product, Engineering, and Operations.
Gain operational leadership experience at a venture-backed company growing 5x year-over-year.
First 90 Days:
Learn systems and tools (Sabre, Asana, Periskope, booking platforms).
Lead shifts independently with 95%+ SLA adherence.
Begin coaching Team Leads effectively.
Identify your first improvement opportunities.
Within 6–12 Months:
Consistently deliver 95%+ SLA and 98%+ accuracy.
Achieve strong team sentiment scores (8/10+).
Lead at least one initiative that measurably improves client satisfaction or efficiency.
Build strong relationships with frequent travelers.
Customer Obsession: We win when our customers win.
Urgency with Impact: Clients expect answers in minutes, not hours.
Radical Candor: Honest, direct, respectful feedback builds trust.
Ownership: If something breaks, we fix it.
Relentless Excellence: Good enough is never enough.
Ready to apply?
Apply to Fresh PrintsShare this job
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month.
Think of us as your personal talent agent — and good luck with the application! 😊
Please note: To ensure we find the best technical fit, our process begins with a practical skills assessment prior to interviews.
Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates—often 30–80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.
We've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and have 5x’d our revenue year-over-year. We’re currently at $22M+ ARR and growing fast. Our mission is to democratize premium travel and make first class accessible to those shaping the world.
Our clients—founders, investors, and executives from venture capital, family offices, private equity, and beyond—expect exceptional service delivered with speed, accuracy, and sophistication.
We're looking for an experienced luxury service leader who wants to build world-class operations and scale their impact in a fast-growing company.
You’ll own shift-level operations across four core functions: Client Service, Ticketing, Trip Fulfillment, and Process Management. You’ll lead Team Leads who manage specialists, ensure every client receives five-star treatment, and build systems that make excellence repeatable and scalable.
Manage 3–4 Team Leads across all concierge functions.
Provide daily coaching, feedback, and support to develop their judgment and leadership.
Build a culture where ownership, precision, and empathy are balanced with speed and quality.
Conduct regular reviews to support team member growth and performance.
Direct all client-facing operations during your shift with real-time decision-making.
Allocate resources, manage escalations, and resolve complex issues with calm confidence.
Ensure seamless handovers between shifts—nothing falls through the cracks.
Maintain 95%+ SLA adherence and 98%+ data accuracy through effective systems and team management.
Own the end-to-end client journey for your shift—every request, quote, booking, and follow-up.
Personally handle VIP clients and high-complexity situations requiring senior judgment.
Ensure clients receive timely updates, proactive solutions, and service exceeding expectations.
Turn service recovery moments into opportunities that strengthen client relationships.
Submit at least two documented process improvements per month that increase efficiency or quality.
Spot patterns in client feedback, system inefficiencies, and team performance—and solve them systematically.
Partner with Process Management and other teams to streamline workflows.
Use data to make decisions, validate improvements, and track impact.
Work closely with Product, Operations, and Leadership to implement new systems and scale consistency across shifts.
Represent the voice of both clients and your team in strategic discussions.
Contribute insights that shape how we grow globally while maintaining service quality.
4+ years in luxury travel, hospitality, or high-touch service operations (apply even if you don’t have all the experience but are confident in your skillset).
2+ years in a leadership or management role—you’ve coached teams, not just managed tasks.
Strong GDS proficiency (Sabre preferred)—comfortable with fare rules, complex routing, and ticketing.
Data-driven approach—you use metrics to spot trends and improve performance.
Excellent written and verbal communication—you can coach with clarity and write polished client messages.
Calm under pressure—when everything hits at once, you’re the steady presence.
Experience with international business/first-class bookings or award travel programs.
Familiarity with tools like Asana, Periskope, Stripe, or similar workflow/CRM platforms.
Track record of building or improving operational processes, SOPs, or training programs.
Experience managing remote, global teams.
Background in luxury hospitality brands (hotels, premium concierge services).
You don’t need to check every box—if you have ~80% of the skills and the drive to learn, we want to hear from you.
You’ve turned around an underperforming team or operation (and can show the metrics).
You’re known as the manager people want to work for because you make them better.
You have a reputation for spotting issues before they become problems.
You think in systems but lead with empathy—process without people is just bureaucracy.
You’re comfortable being hands-on when needed while developing others to take ownership.
Your progression: Concierge Manager → Senior Concierge Manager → Associate Director → Director.
We promote from within based on demonstrated performance and impact, not politics or tenure.
We’re implementing our concierge framework and career systems right now.
You’re not inheriting a rigid legacy system—you’re helping shape how FlyFlat’s operations scale globally.
We hire proficient people—you won’t be carrying underperformers.
Regular reviews with clear metrics and feedback.
Head of People who understands operations and partners with you.
Process Management team dedicated to making your job easier.
Predictable scheduling—you’ll know your shift in advance.
Proper handovers—the next manager gets everything they need.
Global team—talented colleagues across continents.
Merit-based performance incentives.
Advanced travel optimization strategies used by elite professionals.
Lead global teams with shared metrics and real-time decision-making.
Collaborate cross-functionally with Product, Engineering, and Operations.
Gain operational leadership experience at a venture-backed company growing 5x year-over-year.
First 90 Days:
Learn systems and tools (Sabre, Asana, Periskope, booking platforms).
Lead shifts independently with 95%+ SLA adherence.
Begin coaching Team Leads effectively.
Identify your first improvement opportunities.
Within 6–12 Months:
Consistently deliver 95%+ SLA and 98%+ accuracy.
Achieve strong team sentiment scores (8/10+).
Lead at least one initiative that measurably improves client satisfaction or efficiency.
Build strong relationships with frequent travelers.
Customer Obsession: We win when our customers win.
Urgency with Impact: Clients expect answers in minutes, not hours.
Radical Candor: Honest, direct, respectful feedback builds trust.
Ownership: If something breaks, we fix it.
Relentless Excellence: Good enough is never enough.
Ready to apply?
Apply to Fresh PrintsShare this job
About Frontier:
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.
Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates — often 30–80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.
We've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and have 5x’d our revenue year-over-year. We’re currently at $22M+ ARR and growing fast.
Our mission is to democratize premium travel and make first class accessible to those shaping the world.
Our clients — founders, investors, and executives from venture capital, family offices, private equity, and beyond — expect exceptional service delivered with speed, accuracy, and sophistication.
We’re looking for an experienced luxury travel professional who combines search expertise, exceptional client communication, and leadership to deliver five-star service at scale.
You’ll lead a team of Client Service Members while personally handling VIP and high-complexity clients. You’ll own the complete client journey from intake through delivery, coach your team daily, and ensure every interaction reflects Ascend's commitment to effortless luxury.
Client Service & Optimization
Team Leadership
Operational Excellence
Must Have:
Nice to Have:
You don’t need to check every box — if you have 80% of the skills and the drive to learn, we want to hear from you.
Clear Growth Path
Your progression: Client Service Team Lead → Concierge Manager → Senior Manager → Associate Director.
We promote from within based on performance. You’re not just executing — you’re helping shape how Ascend's Client Service function scales globally.
Build, Don’t Just Execute
We’re implementing our concierge framework and career systems now. Your insights on search methodology, training, and client communication will directly influence how we work.
Real Support
Work-Life Balance
First 90 Days:
Lead your shift independently with 95%+ SLA adherence, handle VIP clients with confidence, begin coaching team members effectively, and achieve 98%+ quote accuracy.
Within 6–12 Months:
Consistently deliver quality metrics, build strong VIP client relationships, lead at least one initiative that improves search quality or team performance, and receive strong team sentiment scores.
Base Pay: $1,200 – $1,600/month USD, depending on location and experience.
Additionally, the role includes a 3% company profit share, which can add $250 – $500+ in strong months. Compensation is reviewed based on performance, with clear milestones tied to progression.
Benefits:
Ready to apply?
Apply to Fresh PrintsShare this job
About Frontier:
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.
Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates — often 30–80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.
We've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and have 5x’d our revenue year-over-year. We’re currently at $22M+ ARR and growing fast.
Our mission is to democratize premium travel and make first class accessible to those shaping the world.
Our clients — founders, investors, and executives from venture capital, family offices, private equity, and beyond — expect exceptional service delivered with speed, accuracy, and sophistication.
We’re looking for an experienced luxury travel professional who combines search expertise, exceptional client communication, and leadership to deliver five-star service at scale.
You’ll lead a team of Client Service Members while personally handling VIP and high-complexity clients. You’ll own the complete client journey from intake through delivery, coach your team daily, and ensure every interaction reflects Ascend's commitment to effortless luxury.
Client Service & Optimization
Team Leadership
Operational Excellence
Must Have:
Nice to Have:
You don’t need to check every box — if you have 80% of the skills and the drive to learn, we want to hear from you.
Clear Growth Path
Your progression: Client Service Team Lead → Concierge Manager → Senior Manager → Associate Director.
We promote from within based on performance. You’re not just executing — you’re helping shape how Ascend's Client Service function scales globally.
Build, Don’t Just Execute
We’re implementing our concierge framework and career systems now. Your insights on search methodology, training, and client communication will directly influence how we work.
Real Support
Work-Life Balance
First 90 Days:
Lead your shift independently with 95%+ SLA adherence, handle VIP clients with confidence, begin coaching team members effectively, and achieve 98%+ quote accuracy.
Within 6–12 Months:
Consistently deliver quality metrics, build strong VIP client relationships, lead at least one initiative that improves search quality or team performance, and receive strong team sentiment scores.
Base Pay: $1,200 – $1,600/month USD, depending on location and experience.
Additionally, the role includes a 3% company profit share, which can add $250 – $500+ in strong months. Compensation is reviewed based on performance, with clear milestones tied to progression.
Benefits:
Ready to apply?
Apply to Fresh PrintsShare this job
About Frontier:
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.
Ticketing Member | Remote | Luxury Travel
About Ascend
Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. We combine smart, proprietary booking methods with round-the-clock personal service delivered over WhatsApp.
We have grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd our revenue year-over-year. We are at $22M+ ARR and growing fast. Our mission is to make first-class travel accessible to the people who are shaping the world.
Our clients are founders, investors, and senior executives who expect fast, accurate, and polished service. They do not chase confirmations. They trust us to get it right every time.
The Role
We are hiring a Ticketing Member to issue flight bookings accurately and on time, every shift, using Sabre.
Sabre is the booking system at the center of this role. It is a specialized, command-based platform that the global airline industry uses to manage flights, fares, and reservations. In this role, you will use it every day to create and manage booking records, price fares, issue tickets, process changes, and handle voids and refunds. You need to already be comfortable working in Sabre
independently. This is not a role where we teach Sabre from scratch.
Once a client approves a booking, it comes to you. Your job is to take that approved booking and issue a confirmed airline ticket in Sabre, using the right booking account, with the correct passenger details, and in line with the fare rules attached to that ticket. Every detail matters. You work closely with your Ticketing Team Lead, who assigns your work and is there for escalations, but you are expected to work accurately and independently within clear processes.
Compensation
$600 – $800/month USD
Compensation is reviewed based on performance, with clear milestones tied to progression.
What You'll Do
Ticketing in Sabre
Quality Control and Data Accuracy
Collaboration and Escalation
What You Bring
Must Have
Nice to Have
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About Frontier
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month.
Think of us as your personal talent agent — and good luck with the application! 😊
Please note: To ensure we find the best technical fit, our process begins with a practical skills assessment prior to interviews.
About the Client:
With Coverage provides tech-enabled specialty insurance for experts who work exclusively with leading brands and manage everything in one place, enabling clients to grow their businesses through meaningful savings. The company is seeking a detail-oriented professional to join the operations team as a remote contractor. This role supports the insurance professionals by managing essential administrative processes that keep the business running smoothly.
Role Overview:
As a Lead Risk Advisor Assistant, you will serve as a senior support partner to one or more Risk Advisors, playing a key role in overseeing daily insurance operations, ensuring high-quality client servicing, and maintaining operational excellence across accounts.
We are seeking an experienced insurance professional with a strong background in commercial and business insurance, exceptional attention to detail, and the ability to manage multiple priorities. This role requires hands-on experience coordinating directly with underwriters on manually underwritten commercial policies and supporting Risk Advisors through complex placement workflows, while also providing guidance or quality oversight to junior team members as needed.
Key Responsibilities:
What We're Looking For:
Additional Details:
Compensation and Benefits
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About Frontier:
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.
Graphic Designer (Full-Time — Remote)
We are seeking a Mid-Level Graphic Apparel Designer to join our design team as a full-time remote employee. This role supports daily design development for licensed apparel and accessories while collaborating closely with our U.S. team in Eastern Standard Time (EST).
This position requires strong English communication skills, the ability to work U.S. business hours, and a high level of ownership in a fast-paced licensed fashion environment.
The designer will contribute to Men’s, Women’s, and/or Accessories programs and is expected to quickly learn our processes and begin producing retail-ready artwork. The role offers growth into advanced licensed product development and trend-driven commercial design.
Please submit an online portfolio with your application. Applicants without a portfolio will not be considered.
Working Requirements (Important)
Must be fluent in written and spoken English.
Available to work Ripple Junction business hours:
Monday – Thursday: 8:30 AM – 6:00 PM EST
Friday: 8:30 AM – 3:30 PM EST
Lunch Break: 1 hour daily
Reliable high-speed internet and professional work-from-home setup required.
Daily communication via Microsoft Teams and email.
Ability to attend live design reviews, feedback sessions, and collaboration meetings with the U.S. team.
Requirements
Bachelor’s degree in Graphic Design, Commercial Art, or a related field (or equivalent experience).
2+ years of experience designing graphics for apparel or licensed consumer products.
Strong understanding of Western retail aesthetics and pop-culture markets.
Online portfolio demonstrating commercial product design.
Core Responsibilities
Design & Creative Development
Create on-trend, marketable licensed and original graphics aligned with brand direction.
Translate trend direction into products that meet customer needs.
Apply fashion, graphic, and pop-culture trends appropriate for U.S. retail.
Design within licensor style guides and approval requirements.
Develop original graphic elements to supplement provided materials.
Execute daily revisions based on licensor and internal feedback.
Collaboration & Communication
Participate in live design critique meetings with the U.S. team.
Communicate clearly and proactively in English.
Collaborate with production and approvals teams to meet print limitations and deadlines.
Support presentation and pitch creation for new licenses and customers.
Research & Process
Conduct research on customers, competitors, and retail trends.
Gather verbiage, graphic direction, and concept inspiration for licenses.
Maintain file organization standards and naming conventions.
Assist in preparation of customer-specific assortments and design rounds.
Must-Have Skills
Expert proficiency in Adobe Photoshop and Illustrator.
Strong digital illustration, typography, and composition skills.
Ability to apply existing art trends accurately.
Comfortable working from written feedback and markups.
Passion for pop culture, entertainment, fashion, and licensed brands.
Preferred Skills
Experience designing for U.S. retail brands or licensors.
Understanding of apparel embellishment techniques.
Knowledge of Adobe InDesign, Acrobat, and Bridge.
Familiarity with screen printing and DTG printing limitations (training provided).
Experience preparing print-ready production files.
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Frontier is a subsidiary of Fresh Prints. We help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies.
One of our clients, Backbone is a global gaming technology company redefining how the world plays, connects, and competes. They design and build cutting-edge gaming hardware, consumer electronics, and digital subscription products that power immersive experiences across continents.
With a rapidly growing omnichannel D2C presence and operations spanning North America, Europe, and Asia, Backbone delivers both physical and digital experiences seamlessly with precision, innovation, and global impact at the core of everything they do.
Role Overview:
We’re looking for a Mid-Level Cost Accountant to take ownership of cost accuracy across our hardware and digital product ecosystem. This role is remote and is ideal for someone who’s meticulous, self-driven, and relentless in pursuing accuracy.
You’ll play a key role in ensuring cost integrity for manufacturing, logistics, and digital subscriptions, supporting leadership in making informed decisions that drive profitability and growth.
If you love numbers, details, and problem-solving—and you have the discipline and curiosity to dig deeper than anyone else—you’ll fit right in.
Key Responsibilities:
What We're Looking For:
Additional Details:
Compensation and Benefits
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