You will:

The Senior Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role:

• Cultivate and grow relationships with key client executives and stakeholders that empower the client and deepen the relationship with Flexport.
• Meet regularly with clients to monitor the account health and find ways to improve on their current experience.
• Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities.
• Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules.
• Lead and actively participate in client onboarding and creating standard operating procedures.
• Scope and guide the implementation stages and timelines for new opportunities and clients.
• Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experience.
• Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently.
• Lead and prepare content for regular client touch points to help clients understand the value they are realizing and new opportunities to improve performance.
• Use your intensive knowledge of the client’s business to lead the preparation and presentation of quarterly strategy reviews with minimal guidance.
• Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport.
• Regularly review and document the client’s success criteria. As the client’s needs evolve, you will refine the client’s success criteria. 
• Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor.
• You will use and maintain data to monitor the health of your respective book of business such as in SalesForce so that you can identify ways to improve the client’s Flexport experience"
• Mentor and help coach fellow Account Managers on how best to support client needs and build long term partnerships.

You should have:

• 3+ years of experience in supply chain operations, sales/account management or a client facing role.
• Ideally 2+ years experience in logistics, freight forwarding, or supply chain.
• Fluency in Dutch and English.
• Client-centric: obsessed with client outcomes, doing what it takes to deliver the client’s expectations, understanding your client’s current and future business goals and challenges and translating those into relevant solutions and strategic account planning.
• Hands-on, process-oriented, structured thinking with strong problem-solving skills.
• Deeply curious: always working to understand the client’s needs and learn how Flexport can best meet them.
• Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship.
• Strong business acumen.
• Proven track record of (cross) selling a product.
• Strong focus on growing your customers through a consultative approach. 

What's in there for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis 
• Commute expenses: Flexport will cover  home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport. 
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

#LI-onsite

Help us streamline clients' customs processes! 

The Opportunity:

Flexport is experiencing massive growth with 2000+ Flexporters across 40+ global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, Flexport is looking for a Global Customs Associate to join our Customs Team in Amsterdam. This is a great position for hard-working, detail-oriented professionals looking to develop their career in the international trade industry.  You'll be working alongside and learning from some of the smartest people in the logistics industry as we challenge the status quo and reduce the friction in global trade.

You Will:

• Digitally prepare and file all documentation required to customs clear goods (import & export)
• Review and organize incoming documents to ensure compliance with EU Customs Regulations
• Classify products as necessary using GRIs
• Identify the potential for the use of a Preferential Trade Agreement on a per shipment basis
• Maintain excellent working relationship with clients by providing customer service that exceeds client expectations 

You Should Have:

• 2-5 years current experience in customs
• Dutch is a plus
• Ability to handle a large volume of entries
• Familiarity with Customs product classification and rulings
• Excellent communication, interpersonal, and organizational skills
• Next-level logistical problem-solving skills
• An obsession with client happiness. You succeed when they succeed
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it
• High level of computer literacy. No paper. All digital

What's in there for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis 
• Commute expenses: Flexport will cover  home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport. 
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. 

À propos de Flexport :

Chez Flexport, nous pensons que le commerce mondial peut faire progresser l'humanité. C'est pourquoi notre mission est de rendre le commerce mondial si simple qu'il se développera. Nous façonnons l'avenir d'un secteur de 10 000 milliards de dollars grâce à des solutions basées sur une technologie innovante et des équipes exceptionnelles. Aujourd'hui, des entreprises de toutes tailles, des marques émergentes aux entreprises du Fortune 500, utilisent la technologie Flexport pour transporter chaque année plus de 19 milliards de dollars de marchandises dans 112 pays. 

Les récents bouleversements de la chaîne d’approvisionnement mondiale ont mis en évidence l’importance de Flexport dans le mouvement des marchandises à l’échelle internationale. Nous sommes fiers de bénéficier du soutien des meilleurs investisseurs du secteur, qui croient en notre mission, nos solutions et nos collaborateurs. Prêt(e) à relever des défis mondiaux qui ont un impact sur les entreprises, la société et l'environnement ? Rejoignez-nous !

Lieu :

• Télétravail et/ou éventuelle relocalisation à court terme à Amsterdam (en fonction des besoins de l'entreprise) pendant les 4-6 premiers mois, suivie d'une relocalisation permanente à Paris.

L'opportunité :

Nous recherchons un(e) Operations Associate hautement compétent(e) pour rejoindre l'équipe des opérations européennes et soutenir l'expansion de Flexport en France. Vous passerez les 4 à 6 premiers mois intégré(e) à notre siège EMEA à Amsterdam afin de maîtriser les processus opérationnels, les systèmes et les logiciels de Flexport, tout en contribuant à notre croissance en France grâce à une qualité opérationnelle irréprochable et un service client de premier ordre. 

Le rôle de l'équipe des opérations est essentiel pour concrétiser la mission de Flexport : faciliter le commerce mondial pour tous. Au cœur de la satisfaction de nos clients et de la gestion de nos partenaires, elle travaille en étroite collaboration avec nos équipes technologiques afin de stimuler l'innovation à travers l'automatisation des processus. Dans le cadre de notre ambition de développer un réseau mondial, nos équipes opérationnelles sont stratégiquement réparties à travers le monde pour gérer et exécuter les services et produits logistiques que nous offrons à nos clients et partenaires.

Flexport Global Operations place la barre très haut en s’appuyant sur les données pour piloter les chaînes d'approvisionnement de nos clients et identifier des opportunités d'amélioration continue en matière de planification, de réactivité et d’exécution globale.

En tant que Operations Associate, vous serez responsable de la mise en place et de l'exécution du mouvement de bout en bout des expéditions au sein d'un réseau régional. Au quotidien, vous coordonnerez les opérations multimodales dans votre région. Ce rôle vise à offrir une expérience client de première classe en garantissant la qualité et la ponctualité des performances. Ce poste est idéal pour une personne dotée d'un fort esprit de résolution de problèmes, d'une véritable obsession pour la satisfaction client, d’une solide expertise opérationnelle du marché du fret français et prête à relever des défis. C'est une opportunité passionnante de contribuer à la croissance de l'entreprise et de réaliser notre mission : faciliter le commerce mondial pour tous.

Vous allez :

• Être en « première ligne » pour garantir le plus haut niveau de qualité Flexport : les expéditions se déplacent à temps et les exceptions sont traitées de manière appropriée. 
• De plus, soutenir votre équipe dans les demandes d’escalades de moyenne à haute importance, les mouvements de haute complexité, la communication délicate et d’autres points de contact tactiques. 
• Vous aiderez également le responsable dans la supervision de l'équipe afin d’améliorer et de fournir d'excellentes performances, notamment en termes de qualité des données et la ponctualité des jalons d'expédition ; tout en veillant au respect des KPI et SLA internes.
• Vous suivrez les procédures opérationnelles standard (« SOP ») et participerez à la création d'une infrastructure et de procédures opérationnelles évolutives pour garantir efficacité et productivité maximales pour vos clients. 
• Vous rechercherez en permanence des opportunités d’amélioration et mettez en œuvre les actions nécessaires. 
• Vous représenterez personnellement la proposition de valeur de Flexport en dirigeant la mise en œuvre commerciale et l'exécution des expéditions pour les nouveaux clients et opportunités. 
• Vous agirez en tant que point de contact principal pour les escalades internes et externes, en vous assurant de résoudre rapidement les problèmes des clients et de garantir des opérations fluides à l'origine et à la destination, en remontant les problèmes si nécessaire. 
• Vous agirez toujours dans le meilleur intérêt de l'entreprise en évitant les pertes financières (« leakages ») et en adoptant un comportement soucieux des coûts.

Globalement, votre équipe va :

• Coordonner de manière transparente les opérations logistiques quotidiennes avec les partenaires internes et externes tels que les compagnies maritimes, les fournisseurs de transport intermodal et local, les douanes, la gestion des voies commerciales (« trade lane »), l'entreposage, le transbordement et le transport routier. 
• Exécuter le mouvement de bout en bout des expéditions de fret au sein d'un réseau régional (importations et exportations), y compris les mouvements intermodaux. 
• Soutenir les expéditions gérées par les partenaires tout en favorisant leur autonomie (selon la région concernée).

Vous avez : 

• Un BTS Gestion des transports et logistique associée (GTLA) obtenu avec succès ou un diplôme BA/BS en logistique, chaîne d'approvisionnement, commerce ou équivalent 
• 1-2 ans d'expérience en tant qu’agent de transit international, la logistique / chaîne d'approvisionnement, et/ou les opérations de fret maritime (une expérience des opérations multimodales est un plus) en France. 
• Connaissance et compréhension des systèmes logiciels portuaires / terminaux locaux (par exemple, Ci5 de SOGET, AP+ de MGI, CargoWise, etc.). 
• Maîtrise de l'anglais et du français (d'autres langues européennes sont un plus) 
• Capable de s'adapter rapidement aux nouvelles technologies et de s'épanouir dans un environnement dynamique,
• Gestion efficace du temps. Être capable de prioriser et de gérer correctement un grand volume de tâches et d'engagements 
• Une approche pratique, axée sur les processus, une pensée structurée avec de solides capacités de résolution de problèmes 
• Excellentes compétences en communication, relations interpersonnelles et organisationnelles 
• Capacité à mettre en place efficacement des boucles de rétroaction au sein de l'équipe, pour un produit ou un service 
• Travail d'équipe et établissement de relations 
• Un état d'esprit axé sur le service client ; vous êtes obsédé(e) par la satisfaction du client et vous vous efforcez d'enquêter et de résoudre le problème du client 
• Conception et optimisation continue des processus 
• Résolution de problèmes : savoir établir un consensus parmi des interlocuteurs aux opinions divergentes 
• Adopter une approche « conformité d'abord » pour satisfaire nos régulateurs et les convaincre de la valeur de Flexport, car nous opérons dans un secteur fortement réglementé. 
• Disposé(e) à voyager régulièrement et/ou à une éventuelle relocalisation à court terme à Amsterdam (en fonction des besoins de l'entreprise) pendant les 4 à 6 premiers mois, suivie d'une relocalisation permanente à Paris.

#LI-onsite

You will:

The Senior Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role:

• Cultivate and grow relationships with key client executives and stakeholders that empower the client and deepen the relationship with Flexport.
• Meet regularly with clients to monitor the account health and find ways to improve on their current experience.
• Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities.
• Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules.
• Lead and actively participate in client onboarding and creating standard operating procedures.
• Scope and guide the implementation stages and timelines for new opportunities and clients.
• Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experience.
• Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently.
• Lead and prepare content for regular client touch points to help clients understand the value they are realizing and new opportunities to improve performance.
• Use your intensive knowledge of the client’s business to lead the preparation and presentation of quarterly strategy reviews with minimal guidance.
• Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport.
• Regularly review and document the client’s success criteria. As the client’s needs evolve, you will refine the client’s success criteria. 
• Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor.
• You will use and maintain data to monitor the health of your respective book of business such as in SalesForce so that you can identify ways to improve the client’s Flexport experience".
• Mentor and help coach fellow Account Managers on how best to support client needs and build long term partnerships.

You should have:

• 3+ years of experience in supply chain operations, sales/account management or a client facing role.
• Ideally 2+ years experience in logistics, freight forwarding, or supply chain.
• Fluency in Flemish (or Dutch) and French and English.
• Client-centric: obsessed with client outcomes, doing what it takes to deliver the client’s expectations, understanding your client’s current and future business goals and challenges and translating those into relevant solutions and strategic account planning.
• Hands-on, process-oriented, structured thinking with strong problem-solving skills.
• Deeply curious: always working to understand the client’s needs and learn how Flexport can best meet them.
• Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship.
• Strong business acumen.
• Proven track record of (cross) selling a product.
• Strong focus on growing your customers through a consultative approach.

Global trade is the circulatory system of the world economy, but it is currently blocked by a century-old problem: Customs. It is complex, fragmented, and notoriously manual—a friction layer that slows down $19 billion worth of goods for our clients every year.

At Flexport, we are not just digitizing forms; we are building the Operating System for Global Customs.

We are looking for a Group Product Manager / Director of Product to lead this critical vertical. You will own the strategy and execution for a product suite that serves as the "API" between global commerce and government regulation. This is not a maintenance role. We need a builder to transform a high-stakes, regulated domain into a high-velocity automated platform. If you want to solve problems that scare other Product Managers—and lead a talented team to ship the solution—this is your arena.

Why We Win

Customs is a crowded market, but we stand alone. Here is why top global shippers are leaving legacy providers to run on Flexport:

• We are the only Tech-Native Player: We are the only major company in this space founded in the modern internet era. While our competitors are bogged down by infrastructure that predates Netscape, we build with the speed and agility of a Silicon Valley software company.
• The "Single Pane of Glass": Customers don't want black boxes; they want control. We offer the industry's only unified Control Tower—a modern platform where clients can track shipments, manage compliance, and take immediate action in real-time.
• Speed is our Survival Skill: In a landscape defined by rapid geopolitical shifts and volatile tariff regimes (e.g. new Trump tariffs), our competitors take months to update their manuals. Because we are code-first, we adapt instantly, giving our clients a massive competitive edge.
• AI-Driven Compliance: We don't just throw people at problems; we throw intelligence. We are pioneering automated compliance, leveraging our deep domain expertise to build tools like our Tariff Simulator, which has become the internet’s standard for calculating landed costs.
• Unrivaled Financial Recovery: We turn compliance into revenue. Our world-leading Duty Drawback product uses advanced algorithms to identify refund opportunities that human auditors miss. We regularly outperform the competition by up to 10x in recovering "free money" from the government for our clients.

This is a rare opportunity to lead product strategy at the intersection of AI and one of the most critical, under-innovated areas of global trade. You'll own products that directly impact how $19 billion of goods clear customs across 112 countries, keeping supply chains moving in an era of unprecedented regulatory complexity.

The Role

We are looking for a Group Product Manager / Director of Product to lead our Customs product vertical. You will manage a team of Product Managers while remaining hands-on with the strategy and execution of our most complex technical products. You will own the roadmap for the Global Customs suite, ensuring we deliver compliant, high-velocity clearing solutions for our global customers.

Responsibilities

• Team Leadership (Coach): Manage, mentor, and develop a team of 3–6 Product Managers. Foster a culture of technical excellence, user empathy, and high-velocity shipping.
• Product Strategy: Define the 6–18 month roadmap for the Customs vertical. Translate high-level business goals (revenue, efficiency) into actionable product initiatives and OKRs.
• Execution (Player): "Roll up your sleeves" to directly lead critical 0-to-1 initiatives or complex API integrations when necessary. You are not just managing; you are building.
• Cross-Functional Alignment: Serve as the primary product counterpart to Engineering Managers and Staff Designers. Drive alignment across Operations, Legal, and Compliance teams to ensure our products meet strict regulatory standards.
• Operational Excellence: Improve our product development processes. Ensure your team writes clear PRDs, manages backlogs effectively, and uses data to drive decisions.

Minimum Qualifications

• 8+ years of Product Management experience, with a focus on technical or B2B products.
• 3+ years of experience managing other Product Managers (e.g., as a Lead PM or GPM).
• Demonstrated ability to drive results in complex, regulated industries (Logistics, Fintech, Healthcare, etc.).
• Strong technical fluency; comfort discussing API design, data models, and system architecture with engineering teams.
• Experience owning a product roadmap and delivering measurable business impact (e.g., revenue growth, efficiency gains).

How we work:

• We model the real world: Our domain is complex (customs, logistics), so we value deep domain immersion over superficial fixes. We encourage PMs to "go see" the operations floor.
• You have full ownership of the Customs roadmap. We align on outcomes, not features.
• We come to the office at at least three times a week to hang out, have lunch, white board, and collaborate.

What's in it for you?

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis 
• Commute expenses: Flexport will cover  home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport. 
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

Staff Software Engineer: Applied AI

Every day, thousands of shipments cross borders, change hands, and hit unexpected problems. For decades, fixing those problems meant phone calls, emails, and humans heroically firefighting. We think that's about to change completely.

We've been building AI agents that spot trouble before it happens, reroute shipments, and keep goods moving—with our team of experts in the loop where it counts. The early results have been jaw-dropping. We're now going all in on a future where supply chains run themselves, and we're looking for the people who want to build that future with us.

This isn't a role where you join a team and pick up tickets. You'll find the highest-leverage problems, design the solutions, and ship them to operators moving freight across 112 countries. If that sounds like your idea of a good time, read on.

What You'll Do

You'll build the cutting-edge agents and AI-powered applications that make Flexport's operations smarter, faster, and increasingly autonomous. That means:

• Designing and shipping end-to-end AI agents that handle real logistics work—customs compliance, document processing, exception management, and more
• Crossing organizational boundaries to understand problems deeply, align stakeholders, and get things done without waiting for permission
• Moving fast from idea to production, treating every deployment as a learning opportunity
• Working directly with operators, domain experts, and leadership to turn ambiguous problems into shipped solutions

You Should Have

• 10+ years of software engineering experience; you've built with LLMs extensively—whether in production, side projects, or just because you couldn't stop yourself
• Strong product instincts: you can identify what's worth building, not just execute on a spec
• LLM fluency: agent patterns, RAG, prompt engineering, tool use, evaluation. You know what works in production and what looks good in demos
• Full-stack capability in TypeScript and Next.js—you can own a feature end to end
• An entrepreneurial drive: you thrive in ambiguity, move fast, and don't wait to be told what to do
• Excellent communication: you can work across teams and disciplines to get alignment and unblock yourself
• An audacious appetite for impact: you're not here to maintain—you're here to change how global trade works

Nice to Have

• Experience with workflow orchestration (Temporal, etc.)
• Experience building internal tools or operator-facing applications

How We Work

• We come to the office 3 times a week to hang out, whiteboard, and ship together
• We have the latest hardware and software—including frontier AI models on day one
• We're agile, but not dogmatic. Teams decide how they work best
• Stack: Next.js, TypeScript, Postgres, Snowflake. For AI: Anthropic, OpenAI, Google AI APIs

Why This Role Is Special

• Your work is visible: This is a small, senior team reporting directly to the VP of Engineering. What you build gets noticed, and your ideas shape the direction
• Real stakes: thousands of containers, 112 countries, $19 billion of goods. Your agents will have immediate, measurable impact
• Full ownership: from problem definition to production deployment, it's yours
• You're early: the playbook for applied AI in enterprise logistics doesn't exist yet—you'll help write it

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis 
• Commute expenses: Flexport will cover  home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport. 
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

You will:

Your responsibilities as a Account Executive include, but are not limited to the following:

• Identify, engage, close, onboard net-new business meeting or exceeding the sales personal quota;
• Uncovering and connecting with ideal clients through a combination of self-prospecting and collaboration with our SDR team;
• Consulting with new clients to understand their supply chain needs;
• Creating a value-add solution, demonstrating our capabilities through remote and in-person meetings;
• Leading the customer onboarding process by leveraging internal resources and teams;
• Meet regularly with clients to monitor the account health and find ways to improve on their current supply chain experience;
• Maintain Salesforce accounts records and opportunity pipeline;
• Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor.

You should have: 

• Demonstrated experience owning a full sales cycle (prospecting through close), with a proven track record of meeting and exceeding sales quotas;
• The ability to run a sales discovery and demo meeting and run a structured sales process;
• Enthusiasm for cold-calling prospects, leading discovery calls to uncover their needs, and managing accounts to create an outstanding experience for clients;
• Excellent skills in verbal and written communication in Dutch and English, as well as in presentation, negotiation, and value selling;
• A fast learning ability, a strong work ethic, and a burning desire to grow into a top 5% sales executive in the region;
• A strong interest in or background within logistics, freight forwarding or complex B2B services.

#LI-onsite

The opportunity:

Flexport is a freight forwarder and logistics platform using modern software to make global trade easier for everyone. We are solving complex problems on a global scale, and disrupting a multi-trillion dollar industry that has remained stubbornly unchanged. With 40+ offices and warehouses globally, we help the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving goods between any two places on the planet.

Due to our exciting growth here in Europe we are now looking to grow our Sales team and are seeking innovative individuals who can help take us on our journey to the next level. 

You will: 

Based in our dynamic EMEA HQ in Amsterdam, you will join our growing team of Sales Representatives that are playing a crucial role in Flexport European growth plans. Strategically and with a lot of creativity you will be tasked to getting in touch with good fit companies that want to engage in a conversation with Flexport.

No two days will be the same in this challenging role where you will be responsible for:

• Identify and create new sales opportunities for Flexport Europe;
• Working with Account Executives all over Europe to identify and prioritize strategic opportunities;
• Demonstrating the value of our offering through phone calls, email, and other social mediums.

This role will give you the opportunity to learn how global trade works from the ground up and build the foundation for your career in tech sales. You will be shadowing Account Executives in meetings and other activities to help you acquire the skills you’ll need for your next role on the Flexport sales team. This is an excellent opportunity to join a dynamic team in a business that is going to coach and develop you. We view our sales development teams as the talent engine for the rest of the sales organisation. Meaning: we give you the tools to be empowered and really take your sales and consultative skills to the next level.

You’ll be joining a sales team with a lot of emphasis on great culture, a place to succeed and focus on career development. Together, we make this a fun & dynamic place to work.

You should have:

We are looking for high energy people who want to learn and develop their sales skills. Who are enthusiastic communicators, love being on the phone and adding value to customers, able to empathize and present solutions to suit their needs. This role would suit someone who had a bachelor degree or higher and is commercially minded, with some sales or commercial experience in their pocket. Above all: they’re solution oriented and looking to work in a quickly adapting tech environment. This role requires fluent Dutch and English languages knowledge, both spoken and written. So if this sounds like you, apply to learn more!

Please note that fluency in both Dutch and English is required. We kindly ask our candidates to apply with a CV in English! 

What's in there for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis 
• Commute expenses: Flexport will cover  home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport. 
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

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