The Opportunity

This is a unique opportunity to join a new engineering team at the ground floor. As an SDE 1, you will learn from senior and staff level engineers while contributing to real production systems that power global trade. We are building Flexport’s client-facing rates platform and a new self-serve booking experience, moving the company from an assisted-sales model to a tech-run one.

You will help build the "front door" of our Client App: the interfaces and services that allow customers to see pricing and book shipments without manual intervention. This is an AI-first team where you will see firsthand how intelligent automation is applied to real-world logistics. If you are looking for a high-growth environment where you can see your code impact thousands of shipments across 112 countries, this is the team for you.

You Will

• Design, develop, test, deploy, and maintain systems that represent the real-world intricacies of global logistics and pricing logic.
• Work within an AI-integrated codebase, learning how to build and maintain services that support autonomous booking and intelligent quoting.
• Contribute to code reviews to maintain code quality, share knowledge, and learn from experienced mentors on the team.
• Collaborate with engineering, product, and design to translate complex business problems into elegant technical solutions.
• Build highly available, secure, and distributed services within a modern microservices architecture.
• Build and launch products rapidly and incrementally: we ship to production dozens of times per day.
• Ensure high-quality standards by incorporating metrics and monitoring into every service you touch.

You Should Have

• Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
• 1+ years of professional experience in software development with demonstrated coding skills: strong internship experience in a product-focused environment is highly valued.
• Proficiency in modern programming languages: specifically Java, Ruby, or TypeScript.
• Familiarity with technologies like databases, API development, and modern frontend frameworks like React.
• AI Curiosity: A strong interest in how AI and LLMs are transforming software development and a desire to learn how to build with these technologies.
• A self-starter attitude: You are curious, eager to learn, and when you see a problem, you look for a way to solve it.
• Product Curiosity: An interest in how users interact with software and a desire to understand the "why" behind the features you build.

It’s a Plus If You Have

• Experience with elements of our tech stack: Java, Spring Boot, Ruby on Rails, React, AWS.
• Experience using AI coding assistants to accelerate your development workflow.
• Ability to convey technical ideas in common terms to business stakeholders and product managers.
• Excellent written and verbal communication skills.

#LI-Onsite

The opportunity 

The Autonomous Freight Systems team is a brand new, AI-first engineering team in San Francisco. This team will own Flexport’s client-facing rates platform and the self-serve freight booking experience—two of the highest-leverage surfaces in our Client App that dictate how clients see pricing and book freight without manual intervention.

As a Staff Engineer, you will be the technical anchor for our next-generation AI-powered rates platform. We aren't just building a UI; we are building AI agents that handle real logistics work: parsing complex rate sheets, managing pricing intelligence across ocean, air, and trucking, and making "Self-Serve" a reality for thousands of shippers. You will build the intelligence layer that allows clients to commit freight on technology alone, with no account executive and no operations touch.

This is a ground-floor opportunity to shape technical direction, set up a new codebase, and build the platform that moves Flexport from an assisted-sales model to a tech-run one for the long tail of our client base. You will partner with Pricing, Sales, Ops, and Design on hard domain problems and ship to the most-used client surfaces at the company.

You will

• Design and ship end-to-end AI agents that handle pricing intelligence and booking compliance without human oversight.
• Create the tooling and secure AI infrastructure required to expose internal logistics data to LLMs safely.
• Navigate the rapidly evolving landscape of agent patterns, RAG, and prompt engineering to solve problems that don’t have "Stack Overflow" answers yet.
• Build and launch products rapidly and incrementally: we ship to production dozens of times per day.
• Mentor and uplevel engineers across the team, fostering a culture of technical excellence.
• Partner with the Engineering Manager to define the team’s technical roadmap and hiring bar.

You should have

• LLM Fluency: Experience with agent patterns, RAG, and prompt engineering. You know what works in production versus what only looks good in a demo.
• Agentic Orchestration: Experience with workflow orchestration (e.g., Temporal) and building reliable systems around non-deterministic AI.
• Entrepreneurial Drive: You don't wait for a spec; you find the highest-leverage automation problems and design the AI-driven solution.
• Product Instincts: You can identify what is worth building, not just execute on a spec. You have a proven track record of building data-heavy applications where high-quality user interaction is the priority.
• Architecture Leadership: Demonstrated experience leading technical initiatives across multiple teams or systems, specifically in building unified interfaces that aggregate data from various backend systems.
• Technical Rigor: A love of simple, well-tested code that is easy to extend and hard to break, combined with experience building large-scale distributed systems.
• Technical Communication: The ability to convey technical ideas in common terms to business partners, product managers, and engineers alike.

It's a plus if you have

• Experience with elements of our tech stack: Java, Spring Boot, Ruby on Rails, React, AWS.
• Experience in logistics, supply chain, or freight technology.
• Experience building internal tools or operator-facing applications.
• A bias for action: When you see a problem, you solve it.

#LI-onsite

The opportunity: 

We are building a new engineering team in San Francisco to own our client facing rates platform and the self-serve freight booking experience. These are two of the highest leverage surfaces in our Client App: how clients see pricing and how they book without manual intervention.

Rates sit at the center of every freight decision. You will lead the Autonomous Freight Systems team, owning the systems that power rate visibility, quoting, and pricing intelligence across ocean, air, and trucking. You will extend that work into a fully self-serve booking flow for smaller shippers: clients who commit freight on technology alone, with no account executive and no operations touch.

This is a ground-floor opportunity to build the platform that moves Flexport from an assisted-sales model to a tech-run one. You will lead an AI-first engineering team tasked with automating the complex logic of quoting and booking. This means not just building software, but building autonomous systems and AI-powered workflows that eliminate the need for manual intervention in the shipping lifecycle.

You will:

• Recruit, build, and lead a new engineering team with a heavy focus on AI-driven automation and intelligent system design.
• Partner with leadership to define how LLMs and agentic workflows can be applied to logistics pricing and customer interactions.
• Participate in critical technical discussions regarding AI model integration, data repair agents, and automated quality safeguards.
• Represent your team with leaders across different parts of the organization.
• Participate in critical technical design and product discussions.
• Invest in the development and coaching required for each team member’s success.
• Manage, measure, and communicate the team’s progress toward goals.
• Partner closely with cross-functional stakeholders to define the team’s roadmap.

You should have:

• AI/Automation Vision: Demonstrated ability to lead teams building intelligent systems, ideally involving LLMs, automated decision engines, or AI agents in production.
• Strategic Roadmap: Experience moving a business from human-led processes to autonomous, software-driven ones.
• Bachelor’s degree in Computer Science or equivalent practical experience.
• 5+ years of engineering experience with a strong technical background.
• 2+ years of experience managing engineering teams directly.
• Product Engineering Expertise: A proven track record of building complex, data-heavy applications where high-quality user interaction is the priority.
• Platform Thinking: Experience building unified interfaces that aggregate data from various backend systems into a cohesive user experience.
• Growth Leadership: Experience building and scaling teams from an early stage, including a demonstrated ability to hire, develop, and retain high-performing engineers.
• Clear Communication: The ability to translate between technical constraints and business goals for stakeholders.

It’s a plus if you have

• Experience in logistics, supply chain, or freight technology.
• Experience with elements of our tech stack: Java, Spring Boot, Ruby on Rails, React, AWS.
• Experience managing distributed or hybrid teams.

#LI-onsite

The Opportunity

Join a new engineering team in San Francisco building Flexport’s client-facing rates platform and self-serve freight booking experience from the ground up. You will work alongside experienced engineers and have direct ownership of features that move the company from an assisted-sales model to a tech-run one for the long tail of our client base.

This team owns two of the highest-leverage surfaces in the Client App: how clients see pricing and how they book without manual intervention. Rates sit at the center of every freight decision, and you will build the systems that power rate visibility, quoting, and pricing intelligence across ocean, air, and trucking. You will also help build the infrastructure that integrates AI-powered automation into the booking flow. This is a rare opportunity to build the "front door" of an $8.6 trillion industry, turning the complexity of global trade into a seamless digital experience for thousands of shippers.

You Will

• Design, develop, test, deploy, and maintain systems within a microservices architecture that power rate visibility and autonomous booking.
• Own the entire lifecycle of a feature: from database schema design and scalable backend APIs to building the React-based frontend applications our customers use.
• Support the integration of AI models and automated workflows to make the pricing and booking experience increasingly intelligent.
• Collaborate with engineering, product, and design to translate complex business problems into elegant, production-ready technical solutions.
• Contribute to code reviews to maintain high quality standards, share knowledge, and mentor peer engineers.
• Build highly available, secure, and distributed systems that can scale with Flexport’s global volume.
• Rapidly build and launch products incrementally, leveraging best practices around CI/CD and shipping to production dozens of times per day.
• Ensure high-quality standards by incorporating metrics, monitoring, and applying learnings from post-mortems to all services.

You Should Have

• Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
• 3+ years of professional software engineering experience with a proven track record of shipping production-grade applications.
• Full-Stack Capability: You are comfortable owning a feature from end-to-end: working with databases, backend services (Java/Ruby), and frontend frameworks (React).
• Technical Rigor: A passion for simple, well-tested code that is easy to extend and hard to break.
• AI Familiarity: Experience or interest in working with AI APIs and building software that leverages machine learning models to automate user tasks.
• 2+ years of design and architecture knowledge as well as familiarity with object-oriented analysis and design patterns.
• Proficiency with modern programming languages: specifically Java, Ruby, or TypeScript.
• Proficiency with deploying, monitoring, and maintaining production services on cloud infrastructure (AWS).

It’s a Plus If You Have

• Experience with elements of our tech stack: Java, Spring Boot, Ruby on Rails, React, AWS.
• Experience in fintech, pricing engines, or booking systems.
• Experience in logistics, supply chain, or freight technology.
• A bias for action: When you see a problem, you fix it.
• Excellent written and verbal communication skills: you can convey technical ideas in common terms to business stakeholders and product managers.

#LI-onsite