Fivetran
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Customer Support Engineer III
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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. Fivetran Support partners with customer teams around the world to deliver a best-in-class support experience, combining deep technical expertise with a strong customer-first mindset.
We're looking for a Customer Support Engineer who brings strong technical troubleshooting skills, clear communication, and a passion for delivering high-quality outcomes for customers.This role will join our team supporting Fivetran's Reverse ETL product, Activations. In this role, you will work with new and existing customers in a highly technical capacity by investigating complex issues, managing escalations with professionalism, and collaborating closely with engineering and product teams to drive issues to resolution and help prevent future occurrences. Through a collaborative and holistic approach, you will act as a customer's technical champion within Fivetran, advocating for their needs while contributing to product quality and operational excellence.
This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week.
Technologies You’ll Use
Zendesk, SQL, AWS, GCP, Ruby, Temporal, Datadog, GitHub, Postman
What You’ll Do
-
Work directly with new and existing customers to troubleshoot and resolve highly technical issues
-
Take end-to-end ownership of customer cases, including investigation, root cause analysis, resolution, and follow-up
-
Provide support through multiple channels, including email, web, and virtual meetings
-
Support customers round the clock in close partnership with our APAC and EMEA regional support teams
-
Investigate incidents utilizing the Fivetran environment, connectors, logs, and other troubleshooting tools
-
Partner closely with Engineering to submit clear, well-documented bugs and help drive them to resolution
-
Collaborate with Product to surface feature requests and customer feedback
-
Communicate complex technical concepts in a clear, customer-friendly manner
-
Document known issues, workarounds, and solutions in the knowledge base
-
Contribute to process improvements that improve customer experience and operational efficiency
Skills We’re Looking For
-
Strong customer advocacy mindset with a focus on high-quality outcomes
-
Excellent written and verbal communication skills in English
-
Good teammate with a passion for building a positive culture where we leave our ego at the door and are always excited to learn new things
-
Proven ability to troubleshoot complex technical systems methodically
-
Experience debugging and isolating issues with REST and SOAP APIs and SQL databases, with a strong understanding of how data moves between systems
-
Comfortable using SQL to investigate issues, and able to read and understand Ruby or other programming languages, including interpreting stack traces and exceptions
-
Strong analytical skills and attention to detail
-
Experience working with common SaaS REST APIs like Salesforce, Hubpot, Meta, or Google Ads with a strong understanding of how end users interact with these technologies
-
Experience with ETL processes, data transformation, and integration tools used to streamline data movement and ensure data consistency across platforms.
(Optional) Bonus Skills
-
Experience working with common SaaS REST APIs like Salesforce, Hubpot, Meta, or Google Ads with a strong understanding of how end users interact with these technologies
-
Experience with ETL processes, data transformation, and integration tools used to streamline data movement and ensure data consistency across platforms.
#LI-HYBRID #LI-EM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Ready to apply?
Apply to Fivetran
Support Account Manager - Escalations & Account Support
Share this job
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is seeking a customer-focused Support Account Manager to join our Support organization. In this role, you will own the day-to-day support experience for a portfolio of customers by driving case momentum, coordinating internal stakeholders, and ensuring customers receive clear, timely, and accurate communication throughout the lifecycle of their issues. You will also help lead structured escalation workflows for high-risk or high-visibility situations by assessing business impact, aligning the right resources, maintaining accountability for next steps, and keeping customers confident that progress is being made.
This role is critical to delivering a consistent Premium support experience, preventing issues from stalling, reducing escalation risk, and strengthening operational rigor across support engagements. It requires strong judgment, customer empathy, cross-functional coordination, and the ability to remain calm and organized under pressure.
This role may participate in a weekend/on-call rotation, and Premium customers may require support outside standard business hours, so flexibility is important.
We’re looking for a a Support Account Manager , you will serve as a key operational owner of the customer support experience for your assigned accounts. You will ensure cases move forward with urgency, customer expectations are well managed, and internal teams remain aligned on priorities, owners, blockers, and next steps.
You will play an important role in both proactive account support and escalation execution; helping identify risk before it grows, restoring momentum when cases stall, and coordinating complex or business-critical issues with discipline and clarity. Success in this role requires strong communication, thoughtful prioritization, and the ability to translate technical investigation into business-relevant updates for customers and internal stakeholders.
This is a full-time position based out of our Bangalore office. This role requires working coverage shifts aligned to PST / EST / EMEA / early APAC, based on business needs.Must be flexible to participate in a weekend rotation to support 24×7 coverage when required.
Technologies You’ll Use
- Zendesk
- SupportLogic
- Jira
- Looker (basic reporting/metrics)
- Backstage
- AI-enabled tools and automation
What You’ll Do
Account support & case coordination
- Own the support experience for a portfolio of accounts by coordinating ticket progress, follow-ups, and customer communications.
- Track and manage follow-up SLAs / status update cadence, ensuring customers receive timely updates, next steps, and realistic ETAs.
- Partner with Support Engineers to convert technical investigation into clear customer-facing updates (status, what’s been tried, what’s next, when we’ll update next).
- Maintain accurate case hygiene (severity, business impact, owner, next update due, blockers, links to Jira work).
- Monitor customer sentiment and satisfaction signals and flag risks early (stalled investigations, repeat issues, frequent reopenings).
Escalation support & stakeholder management
- Assist in prioritizing and triaging escalated cases based on severity, impact, and urgency; ensure the right resources are engaged.
- Serve as a customer-facing coordinator for critical or complex cases, ensuring communication is timely and consistent.
- Collaborate with cross-functional teams (Engineering, Product, Customer Success) to unblock progress and drive toward resolution within established timelines.
- Track progress on escalations and ensure action items are clear, owned, and timeboxed; escalate to Support leadership when SLAs are at risk.
- Identify trends in escalations (recurring failure modes, process gaps) and contribute recommendations for improvements (templates, checklists, routing rules).
- Support post-incident follow-ups by documenting key learnings, ensuring customer confirmation, and helping drive completion of follow-up actions
Coverage / flexibility
- Participate in a weekend rotation (as needed) to support Premium customers and critical issues, ensuring timely communication and coordination during off-hours.
Skills We’re Looking For
- 4 years of experience in customer support operations, technical account coordination, customer success, or support program management (or equivalent).
- Strong written and verbal communication: ability to deliver crisp updates to customers and internal stakeholders, including executives when needed.
- Strong organizational skills and follow-through; able to manage multiple accounts/issues simultaneously.
- Comfort working cross-functionally and navigating ambiguity to drive next steps.
- Technical aptitude and ability to learn complex systems quickly (SaaS, cloud, data integration preferred).
- Solid judgment: knows when to escalate, how to set expectations, and how to balance urgency with accuracy.
- Flexibility to support occasional after-hours needs, including participation in a weekend/on-call rotation for Premium customers and high-severity incidents.
- Calm under pressure, customer-empathetic, and team-oriented.
- Comfortable using AI-powered tools responsibly
Bonus Skills
- Experience with Zendesk, SupportLogic, Jira, Looker, or similar tooling.
- Familiarity with cloud platforms (AWS/GCP/Azure), data warehouses, ELT/ETL, APIs, or SaaS support environments.
- Experience supporting enterprise customers, executive-facing comms, or participating in QBRs.
- Interest in support analytics (SLA compliance, escalation rate, CSAT) and operational improvement work.
- #1Team1Dream mentality- collaborative, proactive, accountable and customer-focused.
#LI-REMOTE
#LI-DB1
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Ready to apply?
Apply to Fivetran
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and external stakeholders to drive issues to a timely resolution. As a Support Engineer, you will partner with some of the most passionate teams in the world, our customer teams, to deliver a best-in-class experience. Through a collaborative and holistic approach that is focused on the resolution and prevention of issues, our CSEs as our customer’s technical champion within Fivetran.
This is a full-time, hybrid position based out of our Denver or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
- Provide virtual technical support to Fivetran customers and partners.
- Work closely with Fivetran customers and other stakeholders to ensure high customer satisfaction and timely resolution of reported issues.
- Investigate and Troubleshoot technical issues within the Fivetran environment using logs, internal/external tools, and foundational knowledge of our product and technologies.
- Work closely with Fivetran’s Dev team to identify and resolve bugs and issues impacting Fivetran customers.
- Become a Subject Matter Expert on the Fivetran API Connectors and related technologies.
- Document any known or newly identified solutions in our knowledge base and share this knowledge across the team.
- Collaborate with teammates on technical and non-technical projects.
Skills We’re Looking For
- 2+ years of relevant professional experience
- Strong customer advocacy skills, demonstrated over email and on video calls or screen shares
- Excellent written and verbal communication skills in English
- Experience troubleshooting APIs, including:
- Making API requests
- Interpreting responses and standard error codes
- Navigating and understanding API documentation
- Basic understanding of networking fundamentals, including the TCP/IP model
- Experience working with databases, both SQL and NoSQL
- Familiarity with basic SQL queries and commands
- Knowledge of and experience with data warehouse infrastructure, such as Snowflake, Databricks, BigQuery, and Amazon Redshift
- Ability to read and analyze logs to investigate and identify issues
- Comfortable navigating GitHub and submitting Pull Requests
- Strong, process-oriented troubleshooting and problem-solving skills
- Ability to thrive in a highly collaborative, global team environment
#LI-HYBRID #LI-EM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Ready to apply?
Apply to Fivetran
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. Fivetran Support partners with customer teams around the world to deliver a best-in-class support experience, combining deep technical expertise with a strong customer-first mindset.
We’re looking for a Customer Support Engineer who brings strong technical troubleshooting skills, clear communication, and a passion for delivering high-quality outcomes for customers. In this role, you will work with new and existing customers in a highly technical capacity by investigating complex issues, managing escalations with professionalism, and collaborating closely with engineering and product teams to drive issues to resolution and help prevent future occurrences. Through a collaborative and holistic approach, you will act as a customer’s technical champion within Fivetran, advocating for their needs while contributing to product quality and operational excellence.
This is a full-time position based out of our Toronto office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week.
Technologies You’ll Use
Zendesk, SQL, AWS, GCP, Ruby, Temporal, Datadog, GitHub, Postman
What You’ll Do
-
Work directly with new and existing customers to troubleshoot and resolve highly technical issues
-
Take end-to-end ownership of customer cases, including investigation, root cause analysis, resolution, and follow-up
-
Provide support through multiple channels, including email, web, and virtual meetings
-
Support customers round the clock in close partnership with our APAC and EMEA regional support teams
-
Investigate incidents utilizing the Fivetran environment, connectors, logs, and other troubleshooting tools
-
Partner closely with Engineering to submit clear, well-documented bugs and help drive them to resolution
-
Collaborate with Product to surface feature requests and customer feedback
-
Communicate complex technical concepts in a clear, customer-friendly manner
-
Document known issues, workarounds, and solutions in the knowledge base
-
Contribute to process improvements that improve customer experience and operational efficiency
Skills We’re Looking For
-
Strong customer advocacy mindset with a focus on high-quality outcomes
-
Excellent written and verbal communication skills in English
-
Good teammate with a passion for building a positive culture where we leave our ego at the door and are always excited to learn new things
-
Proven ability to troubleshoot complex technical systems methodically
-
Experience debugging and isolating issues with REST and SOAP APIs and SQL databases, with a strong understanding of how data moves between systems
-
Comfortable using SQL to investigate issues, and able to read and understand Ruby or other programming languages, including interpreting stack traces and exceptions
-
Strong analytical skills and attention to detail
-
Experience working with common SaaS REST APIs like Salesforce, Hubpot, Meta, or Google Ads with a strong understanding of how end users interact with these technologies
-
Experience with ETL processes, data transformation, and integration tools used to streamline data movement and ensure data consistency across platforms.
(Optional) Bonus Skills
-
Experience working with common SaaS REST APIs like Salesforce, Hubpot, Meta, or Google Ads with a strong understanding of how end users interact with these technologies
-
Experience with ETL processes, data transformation, and integration tools used to streamline data movement and ensure data consistency across platforms.
This role is a backfill for an existing position and offers an opportunity to step into a well-established team and make an immediate impact.#LI-HYBRID #LI-EM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Ready to apply?
Apply to Fivetran
Customer Support Engineer II
Share this job
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and external stakeholders to drive issues to a timely resolution. As a Support Engineer, you will partner with some of the most passionate teams in the world, our customer teams, to deliver a best-in-class experience. Through a collaborative and holistic approach that is focused on the resolution and prevention of issues, our CSEs as our customer’s technical champion within Fivetran.
This is a full-time, hybrid position based out of our Denver or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
- Provide virtual technical support to Fivetran customers and partners.
- Work closely with Fivetran customers and other stakeholders to ensure high customer satisfaction and timely resolution of reported issues.
- Investigate and Troubleshoot technical issues within the Fivetran environment using logs, internal/external tools, and foundational knowledge of our product and technologies.
- Work closely with Fivetran’s Dev team to identify and resolve bugs and issues impacting Fivetran customers.
- Become a Subject Matter Expert on the Fivetran API Connectors and related technologies.
- Document any known or newly identified solutions in our knowledge base and share this knowledge across the team.
- Collaborate with teammates on technical and non-technical projects.
Skills We’re Looking For
- 2+ years of relevant professional experience
- Strong customer advocacy skills, demonstrated over email and on video calls or screen shares
- Excellent written and verbal communication skills in English
- Experience troubleshooting APIs, including:
- Making API requests
- Interpreting responses and standard error codes
- Navigating and understanding API documentation
- Basic understanding of networking fundamentals, including the TCP/IP model
- Experience working with databases, both SQL and NoSQL
- Familiarity with basic SQL queries and commands
- Knowledge of and experience with data warehouse infrastructure, such as Snowflake, Databricks, BigQuery, and Amazon Redshift
- Ability to read and analyze logs to investigate and identify issues
- Comfortable navigating GitHub and submitting Pull Requests
- Strong, process-oriented troubleshooting and problem-solving skills
- Ability to thrive in a highly collaborative, global team environment
#LI-HYBRID #LI-EM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Ready to apply?
Apply to Fivetran