📍 Location: Old Town Scottsdale, AZ or Downtown Austin, TX - No Remote Candidates
💼 Type: Full-time
💰 Compensation: $110,000 - $250,000 OTE, split 50/50 between salary and commissions (subject to qualifications and experience) + equity + premium benefits

The biggest deals in enterprise sales aren’t about transactions — they’re about transformation. They require sellers who can think strategically, listen deeply, and guide complex organizations through decisions that reshape the way they operate.

At Files.com, that’s the kind of Account Executive we’re building our team around.

Here, you’ll sell to Fortune 500s, global brands, and fast-scaling enterprises where secure file transfer and automation are mission-critical. These are not small contracts — they’re career-defining deals that touch entire digital supply chains and deliver massive, measurable impact for customers.

You’ll learn how to position Files.com not as a point solution, but as the foundation of customer workflows. You’ll run discovery that uncovers real pain points, build trust at the executive level, and structure large, multi-department contracts that grow in value year after year. Along the way, you’ll develop the complete enterprise sales toolkit: consultative discovery, value-based selling, multi-stakeholder navigation, and disciplined deal execution.

And because you’ll be backed by a world-class product and engineering team that delivers at speed, you’ll sell boldly, knowing customers will experience the exact value you promised. Combine that with a high-performing team of elite AEs and a leadership culture that invests in your growth, and you’ve got the environment where great sellers become exceptional.

This is not just another AE role. This is where you close the kinds of deals that define your career.

Who We Are

We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally — and this role is a critical piece of that growth.

Our offices are located in the best parts of two amazing cities:

• Scottsdale, AZ (Old Town): A bright, modern office with huge windows ☀️, craft coffee ☕️, free drinks, and free catered breakfast every day 🍳🥓. Step outside and you’re surrounded by some of the best lunch and happy hour spots in Arizona.
• Austin, TX (Downtown): A brand-new space in the heart of downtown, surrounded by energy, culture, and some of the best food and nightlife in Texas. Free breakfast daily, plenty of room to collaborate, and the vibrancy of Austin right outside the door.

Twice a year, we bring the whole team together for energizing off-sites in cities like New Orleans, Nashville, and Miami.

What You’ll Actually Do

This isn’t about running cookie-cutter demos. It’s about deep product knowledge, thoughtful discovery, and selling with confidence.

In this role, you will:

• Master the Product: Become a true Files.com expert, understanding features, integrations, and use cases at a level that builds credibility with technical buyers.
• Run Discovery with Depth: Ask thoughtful questions, uncover real challenges, and tailor solutions that align directly to customer goals.
• Sell the Biggest Deal Possible: Think strategically about long-term value, positioning Files.com as the foundation of customer workflows and structuring high-value contracts that expand over time.
• Navigate Complex Deals: Manage multi-stakeholder conversations, maintain deal control, and move opportunities forward with urgency and precision.
• Sell With Confidence: Partner with Customer Success and Engineering teams who deliver on every promise — often faster than customers expect.
• Execute Pipeline with Discipline: Build, maintain, and forecast a healthy pipeline, consistently achieving or exceeding quota.

Why This Role Is Different

Sell to Enterprise Customers That Matter: You’ll work with Fortune 500s, global brands, and fast-scaling enterprises. These are not transactional deals — they’re high-impact solutions that change how organizations operate.

Learn to Sell the Biggest Deal Possible: You’ll be trained to think strategically and position Files.com not as a point solution, but as a foundation. You’ll learn how to sell large, multi-department contracts — the kind of skill that defines elite enterprise sellers.

Develop Skills That Last a Career: From consultative selling to multi-stakeholder deal navigation, this role gives you the complete enterprise sales toolkit. The skills you build here will compound in value throughout your career.

Real Engineering Backing: Our Engineering and R&D teams move mountains for customers. Customer feedback gets acted on fast, solutions ship in days not quarters, and you’ll never waste your career apologizing for “known issues.”

A Product You’re Proud to Sell: Files.com is fast, reliable, and proven. With seamless onboarding and a track record of customer success, you can sell with confidence knowing what you promise will be delivered.

A High-Performing Team That Elevates You: You’ll be part of an elite team of AEs who raise the bar, supported by leaders who invest in you. The culture here rewards expertise, discipline, and consistent overperformance.

What Success Looks Like

• You consistently achieve or exceed quota by running disciplined, strategic sales cycles.
• Prospects remember you as a trusted advisor who listened, understood, and delivered value.
• You build long-term relationships that lead to larger deals and lasting customers.
• You grow sharper every quarter in discovery, positioning, negotiation, and closing.

Who Thrives in This Role
✅ You’re hungry to win and motivated by big, complex deals
✅ You combine technical fluency with consultative selling
✅ You thrive on deep discovery and building trust with executives
✅ You’re disciplined about pipeline, forecasting, and deal execution
✅ You want to master enterprise sales and accelerate your career

Perks & Benefits
🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
🍳 Free catered breakfast every day in both Scottsdale and Austin offices
✈️ Team Travel to NYC, Austin, Nashville, Miami, and more

Bottom Line: This isn’t “just another AE job.” This is a high-output, high-impact enterprise sales role where you’ll master a technical product, sell to world-class customers, and close the kinds of deals that define careers. If you want to build lasting sales skills, be part of an elite team, and fuel the growth of a profitable SaaS company, this is your seat.

📍 Location: Austin, TX (preferred) / Remote (exceptional candidates)
💼 Type: Full-time
💰 Compensation: $250,000 - $350,000 OTE, split 50/50 between salary and commissions (subject to qualifications and experience) + equity + premium benefits

At most companies, enterprise sales is either about landing new logos or keeping existing ones happy.

​At Files.com, you'll do both — and be rewarded for excelling at both.

​This is a hybrid role: you'll carry a book of existing strategic accounts while simultaneously hunting new enterprise logos within a defined territory. You're not just an account manager, and you're not just a hunter. You're a full-cycle enterprise seller who can grow what we have and win what we don't.

​You will have existing accounts while you are also focused on new logos. We believe this is in line with how most top enterprise sellers operate — a book of business to expand, and a defined territory for new logo opportunities.​

Who We Are

​We're Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

​We've built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we're scaling intentionally — and this role is a critical piece of that growth.

​Our office is brand-new space in the heart of downtown Austin, surrounded by energy, culture, and some of the best food and nightlife in Texas. Free breakfast daily, plenty of room to collaborate, and the vibrancy of Austin right outside the door.

​Twice a year, we bring the whole team together for energizing off-sites in cities like New Orleans, Nashville, and Miami.

​What You'll Do

Expand Existing Strategic Accounts:

• ​Own the end-to-end commercial strategy for a defined portfolio of strategic accounts
• ​Build multi-threaded relationships across technical, operational, and executive stakeholders
• ​Lead deep discovery to uncover business and technical problems worth solving
• ​Develop and execute account plans focused on expansion and long-term value
• ​Lead complex negotiations and close high-impact expansion deals
• ​Bring customer insight back into the organization to influence priorities and decisions​

Win New Enterprise Logos:

• ​Generate the majority of your new-logo pipeline through strategic outbound prospecting, executive networking, and referrals at companies with $5B+ in revenue
• ​Identify and engage VP-level and above stakeholders in IT operations, infrastructure, data movement, security, and compliance — the people who own the problem Files.com solves
• ​Run discovery with infrastructure depth: surface legacy modernization, compliance risk, and operational complexity, and connect them to clear business value
• ​Think strategically about enterprise-wide value, structure large multi-department contracts, and close deals that reflect the full scope of what Files.com can do
• ​Navigate complex deals across IT leadership, security teams, procurement, and executive sponsors, keeping alignment and momentum across long, multi-stakeholder sales cycles

Across Both Motions:

• Become a true Files.com expert — understanding the platform's architecture, security model, compliance capabilities, and integrations at a level that earns credibility with the most technical buyers
• Forecast and execute with discipline: build, maintain, and accurately forecast a healthy pipeline, consistently achieving or exceeding quota
• Partner with Product, Engineering, Support, and Customer Success to align execution and deliver real outcomes

What This Role Is (and Is Not)

​This is not a passive account management role. It is not a pure inbound AE role either.

​You will enter with a book of existing strategic accounts — real customers, real expansion potential, and a foundation to build on immediately. You will also carry a defined territory of net-new enterprise logos to pursue.

As a Strategic Account Executive, QBRs and account reviews are not box-checking exercises — they are tools to create alignment, earn trust, and unlock expansion. Outbound prospecting is not a fallback activity — it is a core part of how you build a compounding, career-defining territory.

Both motions require the same thing: deep discovery, executive relationships, technical credibility, and disciplined execution.

In the first six months, success looks like meaningful expansion pipeline across your existing accounts and real new-logo pipeline underway.

Within twelve months, success is clear: closed expansion deals, multiple net-new logos won, a self-sustaining outbound motion, and measurable contribution to both NRR and new ARR.

You are accountable for outcomes — not activity alone.

Why This Role Matters

Our customers are actively modernizing infrastructure, replacing legacy tools, and investing in more resilient platforms. The largest enterprises in the world are making infrastructure decisions at scale — and they need a seller who can earn their trust and close at the level those decisions deserve.

Your work directly impacts:

Net Revenue Retention

Expansion pipeline and closed revenue across strategic accounts

New logo pipeline and closed-won business from net-new enterprises

Executive relationships and customer trust

Product and roadmap insight from real-world usage

What Makes Files.com Different

A book of business on day one: You're not starting from zero. You enter with real accounts and real expansion opportunities to go after immediately.

A defined territory to hunt: Your new-logo pipeline is yours to build — with the autonomy, tools, and team backing to win the biggest enterprise IT deals in the market.

Technical depth wins here: The buyers you'll target are IT infrastructure leaders who can spot a rep who doesn't know the space. Your knowledge is your competitive weapon.

A product that works: Files.com is reliable, secure, and continuously improving — no selling around broken promises.

Real engineering backing: Customer feedback gets acted on fast. Solutions ship in days, not quarters. You'll never waste your career apologizing for "known issues."

Meaningful impact: Expansion and new-logo deals that can be measured in six and seven figures.

Who Thrives in This Role

✅ You have a proven track record of both expanding complex enterprise accounts and self-sourcing net-new pipeline at the enterprise level ($5B+ accounts)
✅ You're deeply fluent in enterprise IT infrastructure — you can hold a real conversation with a VP of IT Operations or a Director of Network Engineering
✅ You combine technical credibility with executive presence and the ability to operate across both levels in the same deal
✅ You're comfortable with long, complex sales cycles and know how to maintain momentum across multi-stakeholder organizations
✅ You balance persistence with judgment and long-term relationship thinking
✅ You are proactive, curious, and disciplined in how you operate
✅ You want ownership, accountability, and visible impact — across both an existing book of business and a territory you're building

Location & Travel

Austin-based candidates are preferred for proximity to leadership, but exceptional remote candidates will be considered. Remote employees will be expected to make monthly trips to Austin, TX. This role includes travel as needed to build and maintain strong customer relationships.

Perks & Benefits

🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
🍳 Free catered lunch every day in our Austin office
✈️ Team Travel to NYC, Austin, Nashville, Miami, and more

Bottom line

​This is a senior, career-defining role for someone who can do it all — grow strategic accounts into durable, expanding partnerships while hunting and closing the biggest enterprise IT deals in the market. You'll enter with a book of business and a defined territory to build. Both reward the same thing: expertise, discipline, and relentless execution.

📍 Location: Downtown Austin, TX
💼 Type: Full-time, Executive Leadership
💰 Compensation: World-class executive pay + equity + premium benefits

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, high-output teammates who act fast and own outcomes. Now, we’re looking for a VP of Recruiting to take that engine to the next level.

At Files.com, recruiting isn’t a back-office function. It’s one of the most important levers of growth — a strategic driver that directly determines whether we succeed. While other companies treat recruiting as a support process, we treat it as a permanent competitive advantage.

About The Role

This is a highly visible executive seat. As VP of Recruiting, you’ll work directly with our CEO and COO to shape the growth of every team in the company. Your mandate isn’t to simply “fill seats.” It’s to raise the caliber of talent across the entire business — building a machine that consistently delivers world-class hires who raise the bar, strengthen the culture, and give Files.com an unfair advantage against competitors who are larger, richer, and slower.

This is a hands-on executive role. You’ll be both strategist and builder: setting long-term vision while also delivering immediate impact. That means:

• Owning the recruiting funnel end-to-end: sourcing, attraction, evaluation, negotiation, and signed offers.
• Building a high-volume, repeatable, AI-driven recruiting engine that scales speed and selectivity together.
• Raising the bar by embedding rigor in every interview and test, ensuring every hire makes the company stronger.
• Partnering with hiring managers, analyzing outcomes, and continuously refining the funnel to deliver compounding improvements.

What differentiates this role from traditional recruiting leadership is its core KPI: the caliber of talent hired, not the headcount filled. Scaling matters only if quality rises in parallel. Your success will be measured in undeniable, lasting improvements in team capability.

The philosophy of recruiting at Files.com is unapologetically demanding. We expect to run a funnel like elite college admissions or championship athletics: thousands of applicants enter, only a handful make it through, and every hire is a clear win. This isn’t about “keeping up with quotas.” It’s about building the kind of team that makes losing impossible.

Building The Recruiting Function of 2025

And we’re not looking for someone to run an old-school department. Files.com is building the recruiting function of 2025:

• AI at the Core: The early stages of sourcing and screening are automated with LLMs, embeddings, and custom-built integrations. Boolean searches and manual filtering are relics of the past.
• ATS Expertise: Our recruiting stack is anchored in Greenhouse, where we’ve already invested thousands of hours in automation. You’ll maximize it and push it further with AI integrations.
• Automation-First Mindset: Recruiting must scale without scaling headcount. Here, automation isn’t an add-on — it’s the foundation.
• Employer Branding as Execution: You won’t just say “branding matters.” You’ll personally script compelling job posts, design messaging that resonates, and lead the creation of media that convinces candidates to join — often literally, since this role requires selling in-office work.

Cultural Expectations

Culturally, we expect the VP of Recruiting to embody the same high standards demanded of our candidates:

• Hands-On Execution: This is not a PowerPoint role. You’ll design automations, experiment with sourcing bots, write compelling copy, and deliver early wins yourself.
• Durable Systems: Recruiting processes here are built to last. No hacks, no duct tape.
• Hard-Nosed Against Fraud: From “over-employed” candidates working multiple jobs to remote hiring scams, you’ll protect the integrity of our hiring funnel without compromise.
• Office-First Conviction: This role is based in our Austin, TX office. While some roles at Files.com are remote, our most critical seats are in-office. You must not only believe in this philosophy but also sell it authentically to candidates — with credibility that comes from living it yourself.
• Obsessed With Documentation: Files.com is a writing-first company. We don’t believe a system exists until it is thoroughly documented. You’ll ensure every workflow, rubric, and playbook is captured in writing so it can be scaled, audited, and improved.

The impact of this role is impossible to overstate. The VP of Recruiting won’t just fill jobs. They’ll build the dream team that powers Files.com into its next decade of growth. Every department, every manager, and every employee will feel the difference. If you succeed, Files.com will succeed — with a recruiting engine that consistently delivers the highest-caliber hires, enhances our reputation with every candidate interaction, and gives us an enduring edge over competitors.

For the right leader, this is a career-defining opportunity: executive authority, hands-on scope, and the chance to design a recruiting machine that competitors will still be trying to copy years from now.

Why This Role is Different

• Recruiting That Decides the Future of the Company: At most companies, recruiting takes orders from hiring managers. At Files.com, recruiting sets the pace of growth. The hires you deliver will shape the trajectory of every team, and your funnel will directly determine whether we beat much larger competitors.
• The Chance to Build the Recruiting Engine Everyone Else Will Copy: Elsewhere, recruiting leaders spend their days fighting legacy systems and manual processes. Here, you’ll build the recruiting engine of 2025: AI-first, automated, and ruthlessly efficient. Our Greenhouse ATS is already deeply integrated with AI — you’ll push it further, designing the model other companies will still be trying to imitate five years from now.
• Extreme Selectivity, Not Quotas: In other companies, success is measured by headcount filled. Here, success means raising the bar. You’ll run a funnel where thousands apply, hundreds advance, and only the best survive rigorous evaluation. Every hire you close will sharpen the team and give Files.com an unfair advantage. Instead of shuffling “good enough” candidates through the door, you’ll curate a dream team you’ll be proud to say you built.
• An Executive Seat That’s Rare in Recruiting: At most companies, recruiting leaders sit far from the table where decisions are made. Here, this is one of a handful of VP roles in a profitable, founder-led SaaS company. You’ll work directly with the CEO and COO, shaping the growth of every team and owning a company-defining function with true authority.

What You’ll Actually Do

• Own the full recruiting funnel — sourcing, attraction, screening, evaluation, negotiation, and signed offers — ensuring every stage operates at a world-class level.
• Build and scale an AI-first recruiting engine that sources thousands of candidates monthly, automates early screening, and reliably produces a pipeline of top-tier talent.
• Raise the caliber of every hire by setting an uncompromising bar, developing statistically rigorous interview and testing processes, and rejecting mediocrity.
• Engineer durable recruiting systems in Greenhouse (and beyond) that eliminate inefficiency, multiply recruiter output, and scale with growth. This means APIs, AI/LLM integrations, and real automation design.
• Partner deeply with hiring managers to co-create interview frameworks, question banks, and evaluation methods that surface true signal and consistently identify top performers.
• Drive employer branding execution — from writing compelling job copy to shaping careers site content and guiding media that motivates top candidates to join our in-office culture.
• Continuously innovate with a “Moneyball” mindset — finding overlooked signals of high performance that competitors miss, and turning them into reliable selection advantages.
• Protect the integrity of hiring by aggressively filtering out fraudulent, low-commitment, or “over-employed” candidates.
• Document every system and process rigorously. At Files.com, nothing “exists” until it is deeply documented. You’ll ensure every workflow, rubric, and playbook is captured in writing so the recruiting engine can be scaled, audited, and improved.

What Success Looks Like

• The caliber of talent at Files.com measurably rises under your leadership.
• Recruiting runs as a high-volume, AI-driven machine — selective, scalable, and disciplined.
• Hiring managers trust recruiting as a partner that surfaces true signal and delivers the best.
• Employer branding consistently attracts top candidates excited to join our Austin office.
• Every process is documented, durable, and built to last.
• Files.com earns an enduring unfair advantage in the talent market because of the recruiting engine you built.

Perks & Benefits

🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
✈️ Team Travel to NYC, Austin, Nashville, San Diego, and more

Bottom Line: This isn’t about filling seats. It’s about building a recruiting engine that creates a dream team and gives Files.com a lasting edge against larger competitors. If you want a VP role where recruiting is treated as the most important lever of growth — and you’re ready to design the system others will still be copying years from now — this is the job.

📍 Location: Downtown Austin, TX or Old Town Scottsdale, AZ (In-Office); Remote considered for the right candidate
💼 Type: Full-time, Executive Leadership
💰 Compensation: World-class executive pay + equity + premium benefits

At most companies, IT is seen as a back-office support function. Reset passwords. Approve access. Keep the WiFi working. Not here.

At Files.com, IT is a mission-critical driver of security, productivity, and operational excellence. As our VP of Information Technology, you will own the entire internal technology ecosystem that powers a fast-scaling SaaS company. This isn’t just about support—it’s about strategy, systems, and building an environment where 100% of our people can do their best work every day.

This is a hands-on executive role. You’ll set vision, but you’ll also roll up your sleeves. You’ll design systems that scale, eliminate friction in how we work, and keep our people secure without slowing them down. From device management and SaaS tools to automation, compliance, and employee experience, IT at Files.com is not an afterthought—it’s a lever for growth.

We’re looking for a leader who thinks like an engineer, acts like an operator, and delivers like an owner. If you’ve ever dreamed of stepping into a VP-level role where you can shape the future of internal IT at a profitable, growing SaaS company—this is it.

Who We Are
We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ global brands you know: Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling with discipline—and this role is central to that growth.

We are open to candidates based in our Austin, TX or Scottsdale, AZ offices, and we also welcome remote candidates who bring the right level of seniority and impact. We trust our leaders to choose the environment where they do their best work.

Our Austin office is downtown with sweeping views of the Capitol, a gym, and all the amenities of a world-class workspace. Our Scottsdale office is in the heart of Old Town, with huge windows ☀️, craft coffee ☕️, free drinks, and catered breakfast every day 🍳🥓—plus direct access to some of the best lunch and happy hour spots in the city.

Twice a year, we bring the entire company together for energizing off-sites in cities like New York, Nashville, Miami, and San Diego.

Strategic Mandate and Clear Scope
This role is 100% focused on internal systems, tools, and security. You’ll own:

• All internal SaaS platforms, hardware, device management, and user lifecycle tooling.
• Internal compliance, access control, and IT security measures.
• Productivity and support processes for every employee.

This role does not touch customer-facing infrastructure. Where there’s overlap, you’ll collaborate with—and ultimately defer to—the Engineering organization.

What We’re Looking For

Cultural and Values Alignment

This role is a live test of our core values. The right candidate embodies:

• Communicate Well – Make complex topics simple, triage with empathy, and align cross-functionally.
• Make It Effortless – Remove friction. Build systems that feel seamless, not burdensome.
• Innovate Constantly – Be curious, proactive, and always looking for better ways forward.

We also expect our leaders to model our people values: tenacity to close, personal integrity, and a deep respect for teamwork.

Key Traits and Expectations

• Appreciates the Foundation – Our current systems work. They got us here. You’ll respect the tradeoffs made along the way, learn the “why,” and deliver incremental improvements before major change.
• Seeks Early Wins – You’ll establish credibility by delivering low-friction, high-impact improvements within your first 30–90 days. Early wins matter.
• Thinks Like a Builder – You’re here to eliminate chaos, not manage it. You’ll design scalable systems and repeatable strategies that improve with scale and stand the test of time.

Skills and Experience You Bring

• Deep comfort in an Apple-native environment.
• Proven hands-on experience with MDM platforms, including building custom deployment packages and scripts.
• Fluency in IT security and compliance practices: access logging, SSO/LDAP, and policy design.
• Experience building zero-downtime onboarding/offboarding systems.
• An automation-first mindset: if it can be scripted, it should be.
• Ability to “speak engineer” — collaborate with technical teams, contribute scripts, and partner effectively with Engineering leaders.

Security Philosophy

Files.com has a unique security posture: we expect to outperform companies 10x our size—without sacrificing productivity. That means:

• No security theater.
• No broken experiences in the name of compliance.
• No tolerance for sloppy execution.

Your job is to protect the business as aggressively as possible, while keeping security invisible to employees. If something feels like friction, we revisit it.

What You’ll Actually Do

• Own internal IT strategy in a Mac environment: SaaS management, device control, access systems, and user lifecycle processes.
• Design and enforce seamless security systems: real protection, zero friction.
• Automate relentlessly: provisioning, onboarding, patching, compliance, and help desk workflows.
• Lead help desk operations: build systems that resolve issues quickly and proactively support employee productivity.
• Oversee core platforms: Google Workspace, Microsoft 365, Slack, Zoom, Greenhouse, Help Scout, and more.
• Champion compliance: lightweight but powerful access controls and policy frameworks that keep us audit-ready.
• Collaborate with Engineering: contribute scripts, coordinate infrastructure needs, and act as a bridge between IT and dev teams.
• Deliver early wins: identify high-impact improvements in your first 90 days and build trust fast.

What Success Looks Like

• Internal IT systems are automated, scalable, and invisible to most employees—because they just work.
• Security is seamless, effective, and friction-free.
• Help desk tickets are rare, handled quickly, and often prevented before they happen.
• Employees consistently describe their IT experience as “effortless.”
• Files.com meets compliance standards without chaos, confusion, or red tape.
• Engineering trusts you as a true partner who speaks their language and gets things done.
• Leadership sees IT not as overhead, but as a growth driver.

Who Thrives in This Role

• ✅ You see IT as a systems design challenge, not a support queue
• ✅ You think like an engineer and automate everything you touch
• ✅ You’re obsessed with security but allergic to friction
• ✅ You can lead at the executive level while staying hands-on when needed
• ✅ You thrive in fast-moving, disciplined environments where ownership is the culture
• ✅ You’re a Mac-native expert who lives and breathes the Apple ecosystem

Why This Role is Exciting

This is a rare opportunity to step into a VP-level role at a profitable, founder-led SaaS company where IT isn’t an afterthought—it’s a strategic driver of growth. You’ll have the authority, resources, and executive visibility to design systems that scale and shape our operations for years to come.

Unlike many IT leadership roles, this one is 100% focused on internal excellence. You won’t be putting out fires for customers. You’ll be building deeply—future-proofing our internal systems, enabling our people to do their best work, and collaborating directly with senior leadership on the strategy that powers the company.

If you’re a strategic IT leader who’s ready to build, automate, and elevate—while sitting in a VP seat that actually matters—this is your opportunity.

Perks & Benefits

• 🩺 100% Paid Health, Dental & Vision (75% for family)
• 💸 401(k) with 4% Company Match
• 📈 Equity Grants for Every Employee
• 🍼 Paid Parental Leave
• 🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
• 💰 $1,000 Signing Bonus + Modern Apple Laptop (Mac-only environment) + Anniversary Gifts
• ✈️ Team Travel to NYC, Austin, Nashville, San Diego, and more

Bottom Line: If you want an executive role where you can make IT strategic—not reactive—this is it. You’ll own the systems that power the entire business, shape the future of how we work, and prove that world-class IT can be seamless, secure, and a driver of growth.

📍 Location: Austin, TX (Downtown HQ)
💼 Type: Full-time
💰 Compensation: $95,000 - $200,000 (subject to qualifications and experience) + equity + premium benefits

Most frontend engineers build products. Here, you’ll build the growth engine. At Files.com, every landing page, funnel, and performance improvement you ship directly influences pipeline, revenue, and how enterprise IT leaders see our brand. Millions of visitors a year will experience your work — and you’ll ship it fast, in modern frameworks, without waiting on someone else’s backlog.

This is a hands-on engineering role embedded in the Marketing team. Instead of relying on Engineering for every change, you’ll give Marketing the ability to move quickly and self-sufficiently. From spinning up a new landing page in Next.js to optimizing site performance on Vercel, to building reusable slices in Prismic, your work will make Marketing faster, smarter, and more effective.

If you’re an engineer who loves modern frontend tooling, who sweats Core Web Vitals and conversion rates, and who wants to see immediate, measurable results from your code, this is your seat.

Who We Are

We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ enterprise brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally — and this role is critical to that growth.

Our Austin HQ is in the heart of downtown with sweeping views of the Capitol, a private gym, and all the amenities of a world-class workspace. It’s the center of our Marketing team’s creative energy — where you’ll collaborate daily to bring campaigns from idea to live site.

What Makes This Role Different

⚡ High-Scale Impact – This isn’t “just pixels.” Your work will be directly tied to pipeline and revenue. From interactive demos to conversion funnels, your code will influence how thousands of IT leaders see our product.
🛠 Modern Stack, Real Autonomy – We build with Next.js, TypeScript, React, Prismic, and Vercel. No bloated templates, no legacy CMS hell. You’ll have the freedom to architect for speed, SEO, and scalability.
🎨 Design x Engineering Intersection – You’ll partner with designers and marketers to bring creative to life — transforming campaigns into polished, high-performance sites where every decision balances taste and measurable impact.
📐 System Builders – You won’t just code one-off pages. You’ll create reusable slices, components, and patterns that make the entire team faster and more consistent.
📊 Testing & Performance Obsessed – Core Web Vitals, accessibility, A/B tests — these aren’t side notes. Every optimization drives conversion and revenue. Marketing Engineers here sweat the details because the details are dollars.
🤝 Collaborative & Visible – You’ll sit at the heart of Marketing, collaborating daily with Growth, Product Marketing, Content, and Design. Your work won’t disappear into the background — it will be seen, measured, and celebrated.

What You’ll Actually Do

• Build & Maintain Sites: Engineer and expand Files.com’s marketing websites (corporate, product, recruiting) in React, Next.js, and Prismic, deployed on Vercel.
• Optimize Funnels: Implement high-converting landing pages and user flows that drive measurable lead generation and sales.
• Performance & SEO: Ensure every site is blazing fast, fully accessible, and search-optimized — tuning constantly against benchmarks.
• Collaborate with Designers: Translate pixel-perfect creative into production-ready code that performs as beautifully as it looks.
• Experiment & Iterate: Build and run A/B tests, analyze results, and use data to refine conversion and engagement.
• Build Scalable Systems: Develop reusable slices, libraries, and design systems for consistent branding and efficiency.
• Document & Standardize: Keep velocity high with clean patterns, clear docs, and repeatable workflows.

What Success Looks Like

• Marketing ships campaigns quickly without waiting on Engineering backlogs.
• Landing pages and funnels you build consistently outperform benchmarks.
• Sites load fast, rank well, and pass accessibility checks every time.
• Your components and systems are reused across campaigns, accelerating the team.
• Stakeholders see you as the builder who makes Marketing move at engineering speed.

Who Thrives in This Role

✅ Engineers who love combining technical rigor with creative execution.
✅ Builders who see marketing sites as growth engines, not brochureware.
✅ Developers fluent in React, Next.js, TypeScript, CSS, and modern deployment pipelines.
✅ System thinkers who love reusable components and scalable libraries.
✅ People energized by fast iteration, measurable outcomes, and close collaboration.

Perks & Benefits

🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
✈️ Team Travel to NYC, Austin, Nashville, Miami, and more

Bottom Line: This isn’t about tweaking templates. It’s about engineering the growth engine of a profitable, founder-led SaaS company. As Marketing Frontend Engineer at Files.com, you’ll ship fast, scalable, high-impact web experiences — code that directly drives growth and defines how the world sees our brand.

📍 Location: Austin, TX (Downtown HQ)
💼 Type: Full-time
💰 Compensation: $95,000 - $175,000 (subject to qualifications and experience) + equity + premium benefits

At most companies, marketing designers hand off mockups and hope someone else executes. Not here. At Files.com, we hire designers who build. Designers who bring their ideas to life in React, JSX, and CSS — shipping directly into production.

That’s possible because of our culture. We’re an engineering-first company with a CEO who codes and a marketing team that matches that ethos. Design here isn’t decoration; it’s a system, a growth engine, and a core driver of how we scale.

This is not a “make it pretty” role. It’s a Marketing Designer & Developer role: full-funnel impact, engineering-level execution, and a mandate to shape how the world sees Files.com at enterprise scale. From ads and websites to trade shows and collateral, you’ll own the full journey.

Who We Are

We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ enterprise brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally — and this role is a critical part of that growth.

Our Austin HQ is in the heart of downtown with sweeping views of the Capitol, a private gym, and all the amenities of a world-class workspace. It’s the center of creative energy for our marketing team, and where you’ll collaborate closely every day.

What Makes This Role Different

🎨 Design That Drives Growth – At Files.com, design is directly tied to pipeline. Every campaign, page, and asset you create will be seen by thousands of IT professionals and measured against real outcomes.

🌍 Full-Funnel Impact – You won’t be limited to a single channel. Your work will touch everything: websites, ads, social, events, collateral, and more — shaping the entire journey from first impression to lasting customer experience.

⚙️ Engineering-First Execution – With a CEO who codes and a culture that values clarity and precision, design here doesn’t stop in Figma. You’ll ship real work in React, Next.js, and CSS — design that actually launches.

✨ High Bar for Taste + Effectiveness – We believe in aesthetics that convert. This isn’t about chasing trends — it’s about clean, disciplined design that balances beauty with ruthless focus on clarity and impact.

📐 System Builders, Not Stylists – You’ll architect reusable systems, libraries, and standards that scale campaigns quickly without sacrificing quality.

🤝 Collaborative and Cross-Functional – Marketing Designers work hand-in-hand with Growth, Product Marketing, Content, and Sales. Feedback loops are fast, visibility is high, and ideas move quickly from concept to live.

📊 Impact at Scale – Files.com isn’t a startup with 100 monthly visitors. We serve thousands of enterprise customers, and our campaigns reach hundreds of thousands of professionals annually. Your work defines how Fortune 500s and high-growth startups alike see our brand.

What You’ll Actually Do

• Own End-to-End Design Assets: Take projects from concept to execution across landing pages, campaigns, ads, email templates, social graphics, and trade show experiences.
• Implement in Code: Write JSX and advanced CSS directly in React branches to build components and ship improvements live.
• Design for Growth: Translate marketing objectives into creative that drives measurable results — lead generation, conversion, and brand impact.
• Iterate Rapidly: Use A/B testing, analytics, and feedback loops to refine design continuously.
• Build Scalable Systems: Develop reusable design systems, component libraries, and brand standards.
• Collaborate Closely: Partner daily with marketing and sales leadership in Austin to brainstorm, critique, and sharpen campaigns.
• Proactive Ownership: Identify opportunities to elevate consistency, conversion, and design quality before anyone asks.

What Success Looks Like

• Landing pages and campaigns don’t just look good — they convert.
• Design systems you create get reused across the team, making everyone faster.
• Internal stakeholders consistently describe your work as clear, modern, and effective.
• External audiences — thousands of IT professionals — consistently encounter Files.com as a brand that looks as sharp as it performs.
• You’re recognized as the person who bridges design and engineering, delivering creative that actually ships.

Who Thrives in This Role

✅ Refined visual taste — knows the difference between “good enough” and “exceptional.”
✅ Equally comfortable in Figma and React.
✅ Creates not just one-off designs, but scalable systems and standards.
✅ Energized by shipping work fast and refining through real-world feedback.
✅ Loves collaborating in person — brainstorming, iterating, and launching quickly.

Who We Are

We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Planet Fitness, KFC, and more.

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling with intention — and design is central to that growth.

Our Austin HQ is downtown with floor-to-ceiling windows, a gym, catered meals, craft coffee, and all the amenities of a world-class workspace. Here you'll work with our entire marketing team, our CRO, and our CEO for close collaboration and fast iteration.

Perks & Benefits

🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
✈️ Twice-Yearly Team Travel to NYC, Austin, Nashville, Miami, and more

Show, Don’t Tell

At Files.com, design is judged in the details — and that starts with your application. We don’t just want to hear that you have great taste, we want to see it.

That means a portfolio that shows your eye for visual polish, your ability to build system-level consistency, and your knack for turning complex objectives into clear, persuasive visuals. We want proof that you can design for growth — and ship it live.

If your portfolio makes us stop, look twice, and think “this person has both taste and technical execution,” then you’re already halfway there.

Bottom Line: This isn’t a “make it pretty” role. It’s a Marketing Designer & Developer role — where your creativity ships in code, your designs drive measurable growth, and your craft defines how the world experiences Files.com.

📍 Location: Old Town Scottsdale, AZ or Austin, TX (In-Office Only – Remote Work Not Allowed)
💼 Type: Full-time
💰 Compensation: Competitive salary + premium benefits

At Files.com, new logo sales leadership isn’t about sitting behind dashboards or chasing reports. It’s about coaching as craft — and building a team of Account Executives (AEs) who can confidently close some of the most meaningful enterprise deals in SaaS.

This is a role where you stay close to the work: shadowing discovery calls, reviewing live opportunities, strategizing deal progression, and giving feedback that sticks. You’re not just supervising activity — you’re shaping talent. The AEs on your team won’t grind through transactional deals; they’ll engage Fortune 500s, global enterprises, and fast-scaling companies where secure file transfer and automation are mission-critical.

Unlike other AE leadership roles, this isn’t a rescue mission. Our inbound engine is strong, our frameworks are proven, and our product is rock-solid — backed by an engineering team that ships solutions in days, not quarters. That means you and your team sell boldly, without apologies.

Here, your success isn’t measured by activity logs — it’s measured by the enterprise logos you land, the caliber of sellers you develop, and the confidence your team carries into every conversation. You’ll be surrounded by sharp, ambitious AEs and peers who thrive in a high-performance culture. And you’ll walk away with career-defining leadership experience that sets you up for Director and VP roles down the road.

This is hands-on leadership. It’s enterprise sales at the highest level. And it’s your chance to make an outsized impact — both on your team and on a profitable SaaS company powering 4,000+ global brands.

Who We Are

We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally — and this role is a critical piece of that growth.

Our offices are located in the best parts of two amazing cities:

• Scottsdale, AZ (Old Town): A bright, modern office with huge windows ☀️, craft coffee ☕️, free drinks, and free catered breakfast every day 🍳🥓. Step outside and you’re surrounded by some of the best lunch and happy hour spots in Arizona.
• Austin, TX (Downtown): A brand-new space in the heart of downtown, surrounded by energy, culture, and some of the best food and nightlife in Texas. Free breakfast daily, plenty of room to collaborate, and the vibrancy of Austin right outside the door.

Twice a year, we bring the whole team together for energizing off-sites in cities like New Orleans, Nashville, and Miami.

What You’ll Actually Do

This isn’t a desk-and-reports role. As New Logo Sales Manager, your days will be spent in the trenches with your team, making them sharper every week.

• Coach & Develop Talent: Work 1:1 and in group sessions with your AEs, sharpening their ability to run discovery, position strategically, and close high-value enterprise deals.
• Own Pipeline Productivity: Ensure AEs consistently hit and exceed quota — and treat their performance like your personal responsibility.
• Diagnose & Intervene: Spot underperformance fast, identify root causes, and design tactical fixes that get results.
• Enforce Discipline: Hold the line on CRM accuracy, pipeline hygiene, and sales methodology — knowing quality at the top drives everything downstream.
• Lead From the Trenches: Stay embedded in AE workflows — shadowing calls, reviewing live opportunities, and stepping into deals to model best practices.
• Guide Deal Strategy: Help your team expand scope thoughtfully, demonstrate ROI across departments, and close multi-stakeholder contracts.

What Success Looks Like

• Your AEs consistently hit or exceed their quotas, with a healthy balance of new logos and multi-year enterprise contracts.
• Opportunities in the pipeline are clean, well-qualified, and accurately forecasted.
• Account Executives under your guidance become sharper every quarter — growing into consultative sellers capable of running complex enterprise deals.
• Your coaching translates directly into measurable performance improvements — higher conversion rates, bigger deal sizes, and faster sales cycles.
• Customers walk away from first meetings with a clear sense of Files.com’s value, trusting your team as true partners in solving mission-critical problems.
• The sales leadership team sees you as a multiplier — someone who raises the bar for talent, execution, and revenue impact.

Why This Role Is Different

• You’ll Sell to Enterprise Customers That Matter: Your team won’t chase SMB logos. They’ll be closing deals with Fortune 500s, global brands, and fast-scaling enterprises where every conversation is meaningful and career-defining.
• You’ll Build Closers, Not Pitch-Readers: Many managers supervise quota reports. At Files.com, you’ll build consultative sellers who lead with discovery, diagnose complex workflows, and position Files.com as core infrastructure.
• You’ll Master the Coaching Craft: This is in-the-weeds leadership. You’ll refine your coaching precision on live deals, sharpening your ability to diagnose, role-play, and elevate AE performance.
• Career-Defining Leadership Experience: Leading new logo sales at Files.com gives you exposure to enterprise sales leadership at the highest level. This role is a springboard into Director and VP positions — here or anywhere in SaaS.

Who Thrives in This Role

✅ You see yourself as a coach and builder of talent, not just a supervisor
✅ You thrive on giving direct, actionable feedback that drives results
✅ You enjoy being embedded in daily workflows, not watching from a distance
✅ You hold high standards for urgency, discipline, and performance
✅ You’re motivated by helping ambitious AEs become world-class closers

Perks & Benefits

🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
🍳 Free catered breakfast every day in our Scottsdale office
✈️ Team Travel to NYC, Austin, Nashville, Miami, and more

Bottom Line: This isn’t a clipboard manager role. It’s a career-defining leadership opportunity where you’ll coach ambitious Account Executives, sharpen your own leadership craft, and fuel the growth of one of the most profitable SaaS companies in the industry.

📍 Location: Downtown Austin, TX or Old Town Scottsdale, AZ (In-Office)
💼 Type: Full-time
💰 Compensation: $80,000 - $150,000 (subject to qualifications and experience) + equity + premium benefits

Let’s be honest: at most companies, “recruiting” means shuffling resumes, scheduling calls, and pushing candidates through a funnel. Not here.

At Files.com, recruiting is the single most important responsibility in the business. Our Recruiters don’t just manage process—they shape the future of the company. They are trusted advisors, decision-shapers, and closers. Every search is run with rigor and precision. Every candidate journey is managed with care and respect. Every hire moves the company forward in a meaningful way.

We don’t measure success by how many interviews you schedule or how many offers you extend. We measure success by the quality of the people who join, the impact they make, and the fact that they’re still thriving a year later. Our Recruiters are the guardians of that standard. They filter rigorously, they push every stage of the process to cut deeper, and they refine constantly so that every hire strengthens Files.com for the long term.

If you want to practice recruiting as a craft—not coordination—this is the role.

Who We Are

We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally—and this role is central to that growth.

Our Austin and Scottsdale offices are hubs for collaboration and culture. In Scottsdale, you’ll work from a gorgeous, spacious office in the heart of Old Town with huge windows ☀️, craft coffee ☕️, free drinks, and free catered breakfast every day 🍳🥓—plus unbeatable access to the best lunch and happy hour spots in the city.

In Austin, our downtown location keeps you right in the action, close to the city’s best restaurants, music, and energy. Our space offers a beautiful 26th floor roof deck ☀️, craft coffee ☕️, free drinks, and free catered lunch every day.

Twice a year, we bring the whole company together for energizing off-sites in cities like Nashville, Miami, and New York.

What You’ll Actually Do

In this role, you will:

• Source, screen, and engage candidates across technical and non-technical roles.
• Quarterback the entire recruiting process, serving as the central point of coordination and a friendly, professional face of Files.com.
• Run high-impact interviews using structured rubrics that surface real strengths and risks.
• Manage candidate journeys from first contact to final decision, keeping communication sharp, transparent, and human.
• Diagnose fit and guide decisions by writing crisp, evidence-based interview summaries and advocating for exceptional candidates.
• Negotiate and close offers with professionalism, persuasion, and confidence.
• Keep the process moving: maintain accurate records in Greenhouse (our ATS), prevent bottlenecks, and ensure momentum never stalls.
• Champion diversity and inclusion by flagging bias, pushing for evidence-based evaluation, and ensuring diverse pipelines at every stage.

What Success Looks Like

• Every hire you close is thriving a year later.
• Hiring managers rely on your insight to calibrate and decide with confidence.
• Candidates walk away—whether hired or not—feeling respected, informed, and impressed by Files.com.
• Recruiting pipelines are consistently healthy, balanced, and aligned with business priorities.
• Searches move fast without ever compromising on selectivity or quality.

Who Thrives in This Role

✅ You see recruiting as a craft, not just coordination
✅ You communicate with clarity, empathy, and conviction
✅ You thrive on selectivity and won’t lower the bar for convenience
✅ You can balance speed with rigor and persuasion with process
✅ You want to build a long-term career in talent acquisition and leadership

Where This Role Can Take You (Growth Path)

Recruiters at Files.com grow quickly. Perform here and we’ll invest in you—fast. Real paths can include:
Recruiter → Senior Recruiter – lead critical searches across the business
Recruiter → Recruiting Manager – coach and scale a team of Sourcers and Recruiters
Recruiter → People Ops Leadership – shape the systems and culture behind our growth

Perks & Benefits

🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
🍳 Free catered breakfast in Scottsdale; lunch in Austin
✈️ Team Travel to NYC, Austin, Nashville, Miami, and more

Bottom Line: This isn’t “recruiting” as most companies define it. This is high-stakes, high-impact work where you’ll shape the future of the company with every hire. If you want to elevate your recruiting craft, influence real decisions, and grow fast inside a profitable, high-performance SaaS business, this is your seat.